Air 2 Native App/Sidecar Installation Error

We have a Flex 3.5/Air 2 application that uses native processes.
I exported my release build to MyApp.air and used ADT to create MyApp.exe.
As a test, I am calling the following function when I click some text on the main UI to be sure I am able to use native process in the extendedDesktop profiled app:
private function openFile():void
var testfile:File = new File("C:/procexp.exe");
testfile.openWithDefaultApplication();
When I install the app from MyApp.exe this works exactly how it should - procexp.exe runs.  However, we will be distributing this app to clients "in the field" that will not necessarily have an Internet connection needed to upgrade/install Air 2.0.  So, we need to use the bundled runtime installer.
I have downloaded the bundled runtime installer and set it up with our app following the instructions here:
http://help.adobe.com/en_US/air/redist/WS485a42d56cd19641-70d979a8124ef20a34b-8000.html#WS 485a42d56cd19641-70d979a8124ef20a34b-7ffc
Following those instructions, I can install Air 2 with the App if I reference MyApp.air in .airinstall.cfg.  The problem is that native processes are not allowed unless you install from the exe.  So, my test above fails.  When I try to install Air 2 and my App referencing MyApp.exe in the .airinstall.cfg I get the following error:
"The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
I need to be able to do the sidecar installation with MyApp.exe.  Is this possible, and if so, how do you set this up?

Hello,
Unfortuantely we don't have support for sidecar installs with native installers at this time.  I've seen this come up before but when I searched the ideas.adobe.com site I couldn't find a specific feature request.  We are aware that there is interest in this feature, but I'd like to encourage you to add a post to the ideas.adobe.com page and let others know so we can vote on it.
Thanks,
Chris

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       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
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       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
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       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
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       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
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    Setting port s_jtfuf_port to 9300
    Setting port s_mwaPortNo to 10200-10205
    Setting port s_mwaTelnetPortNo to 10200,10202,10204
    Setting port s_mwaDispatcherPort to 10800
    Setting port s_java_object_cache_port to 12345
    Setting port s_oacore_jms_portrange to 23000-23004
    Setting port s_forms_jms_portrange to 23500-23504
    Setting port s_home_jms_portrange to 24000-24004
    Setting port s_oafm_jms_portrange to 24500-24504
    Setting port s_oacore_ajp_portrange to 21500-21504
    Setting port s_forms_ajp_portrange to 22000-22004
    Setting port s_home_ajp_portrange to 22500-22504
    Setting port s_oafm_ajp_portrange to 25000-25004
    Setting port s_oacore_rmi_portrange to 20000-20004
    Setting port s_forms_rmi_portrange to 20500-20504
    Setting port s_home_rmi_portrange to 21000-21004
    Setting port s_oafm_rmi_portrange to 25500-25504
            Writing configuration file to: C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\conf_FPRD1.txt
    Adding ports for Server0_utkarsh
    Setting port s_db_ons_localport to 6300
    Setting port s_db_ons_remoteport to 6400
    Setting port s_cmanport to 1521
    Adding ports for Server1_utkarsh
    Setting port s_rpcport to 1626
    Setting port s_webssl_port to 4443
    Setting port s_ons_localport to 6100
    Setting port s_ons_remoteport to 6200
    Setting port s_ons_requestport to 6500
    Setting port s_webport to 8000
    Setting port s_active_webport to 8000
    Setting port s_formsport to 9000
    Setting port s_metdataport to 9100
    Setting port s_metreqport to 9200
    Setting port s_jtfuf_port to 9300
    Setting port s_mwaPortNo to 10200-10205
    Setting port s_mwaTelnetPortNo to 10200,10202,10204
    Setting port s_mwaDispatcherPort to 10800
    Setting port s_java_object_cache_port to 12345
    Setting port s_oacore_jms_portrange to 23000-23004
    Setting port s_forms_jms_portrange to 23500-23504
    Setting port s_home_jms_portrange to 24000-24004
    Setting port s_oafm_jms_portrange to 24500-24504
    Setting port s_oacore_ajp_portrange to 21500-21504
    Setting port s_forms_ajp_portrange to 22000-22004
    Setting port s_home_ajp_portrange to 22500-22504
    Setting port s_oafm_ajp_portrange to 25000-25004
    Setting port s_oacore_rmi_portrange to 20000-20004
    Setting port s_forms_rmi_portrange to 20500-20504
    Setting port s_home_rmi_portrange to 21000-21004
    Setting port s_oafm_rmi_portrange to 25500-25504
            Setting temp directory to: C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxdbctx.tmp
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxmlctx.tmp
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxdbctx.tmp
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxmlctx.tmp
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxdbctx.tmp
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_db.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxmlctx.tmp
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    instantiate file:
       source : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
       dest   : C:\DOCUME~1\UDAYGI~1\LOCALS~1\Temp\01121457\utkarsh_FPRD1_apps.xml
    Port Availability Check :
    -- database node ports --
       Database Port available:  Port Value = 1521
       Database Port Value = 1521......  Available
       DB ONS Local Port available:  Port Value = 6300
       DB ONS Local Port Value = 6300......  Available
       DB ONS Remote Port available:  Port Value = 6400
       DB ONS Remote Port Value = 6400......  Available
    -- apps node ports --
       RPC Port available:  Port Value = 1626
       RPC Port Value = 1626......  Available
       Web SSL Port available:  Port Value = 4443
       Web SSL Port Value = 4443......  Available
       ONS Local Port available:  Port Value = 6100
       ONS Local Port Value = 6100......  Available
       ONS Remote Port available:  Port Value = 6200
       ONS Remote Port Value = 6200......  Available
       ONS Request Port available:  Port Value = 6500
       ONS Request Port Value = 6500......  Available
       Web Listener Port available:  Port Value = 8000
       Web Listener Port Value = 8000......  Available
       Forms Port available:  Port Value = 9000
       Forms Port Value = 9000......  Available
       Metrics Server Data Port available:  Port Value = 9100
       Metrics Server Data Port Value = 9100......  Available
       Metrics Server Request Port available:  Port Value = 9200
       Metrics Server Request Port Value = 9200......  Available
       JTF Fulfillment Server Port available:  Port Value = 9300
       JTF Fulfillment Server Port Value = 9300......  Available
       MSCA Server Port available:  Port Value = 10200
       MSCA Server Port available:  Port Value = 10201
       MSCA Server Port available:  Port Value = 10202
       MSCA Server Port available:  Port Value = 10203
       MSCA Server Port available:  Port Value = 10204
       MSCA Server Port available:  Port Value = 10205
       MSCA Server Port Value = 10200-10205......  Available
       MSCA Dispatcher Port available:  Port Value = 10800
       MSCA Dispatcher Port Value = 10800......  Available
       Java Object Cache Port available:  Port Value = 12345
       Java Object Cache Port Value = 12345......  Available
       OC4J JMS Port Range for Oacore available:  Port Value = 23000
       OC4J JMS Port Range for Oacore available:  Port Value = 23001
       OC4J JMS Port Range for Oacore available:  Port Value = 23002
       OC4J JMS Port Range for Oacore available:  Port Value = 23003
       OC4J JMS Port Range for Oacore available:  Port Value = 23004
       OC4J JMS Port Range for Oacore Value = 23000-23004......  Available
       OC4J JMS Port Range for Forms available:  Port Value = 23500
       OC4J JMS Port Range for Forms available:  Port Value = 23501
       OC4J JMS Port Range for Forms available:  Port Value = 23502
       OC4J JMS Port Range for Forms available:  Port Value = 23503
       OC4J JMS Port Range for Forms available:  Port Value = 23504
       OC4J JMS Port Range for Forms Value = 23500-23504......  Available
       OC4J JMS Port Range for Home available:  Port Value = 24000
       OC4J JMS Port Range for Home available:  Port Value = 24001
       OC4J JMS Port Range for Home available:  Port Value = 24002
       OC4J JMS Port Range for Home available:  Port Value = 24003
       OC4J JMS Port Range for Home available:  Port Value = 24004
       OC4J JMS Port Range for Home Value = 24000-24004......  Available
       OC4J JMS Port Range for Oafm available:  Port Value = 24500
       OC4J JMS Port Range for Oafm available:  Port Value = 24501
       OC4J JMS Port Range for Oafm available:  Port Value = 24502
       OC4J JMS Port Range for Oafm available:  Port Value = 24503
       OC4J JMS Port Range for Oafm available:  Port Value = 24504
       OC4J JMS Port Range for Oafm Value = 24500-24504......  Available
       OC4J AJP Port Range for Oacore available:  Port Value = 21500
       OC4J AJP Port Range for Oacore available:  Port Value = 21501
       OC4J AJP Port Range for Oacore available:  Port Value = 21502
       OC4J AJP Port Range for Oacore available:  Port Value = 21503
       OC4J AJP Port Range for Oacore available:  Port Value = 21504
       OC4J AJP Port Range for Oacore Value = 21500-21504......  Available
       OC4J AJP Port Range for Forms available:  Port Value = 22000
       OC4J AJP Port Range for Forms available:  Port Value = 22001
       OC4J AJP Port Range for Forms available:  Port Value = 22002
       OC4J AJP Port Range for Forms available:  Port Value = 22003
       OC4J AJP Port Range for Forms available:  Port Value = 22004
       OC4J AJP Port Range for Forms Value = 22000-22004......  Available
       OC4J AJP Port Range for Home available:  Port Value = 22500
       OC4J AJP Port Range for Home available:  Port Value = 22501
       OC4J AJP Port Range for Home available:  Port Value = 22502
       OC4J AJP Port Range for Home available:  Port Value = 22503
       OC4J AJP Port Range for Home available:  Port Value = 22504
       OC4J AJP Port Range for Home Value = 22500-22504......  Available
       OC4J AJP Port Range for Oafm available:  Port Value = 25000
       OC4J AJP Port Range for Oafm available:  Port Value = 25001
       OC4J AJP Port Range for Oafm available:  Port Value = 25002
       OC4J AJP Port Range for Oafm available:  Port Value = 25003
       OC4J AJP Port Range for Oafm available:  Port Value = 25004
       OC4J AJP Port Range for Oafm Value = 25000-25004......  Available
       OC4J RMI Port Range for Oacore available:  Port Value = 20000
       OC4J RMI Port Range for Oacore available:  Port Value = 20001
       OC4J RMI Port Range for Oacore available:  Port Value = 20002
       OC4J RMI Port Range for Oacore available:  Port Value = 20003
       OC4J RMI Port Range for Oacore available:  Port Value = 20004
       OC4J RMI Port Range for Oacore Value = 20000-20004......  Available
       OC4J RMI Port Range for Forms available:  Port Value = 20500
       OC4J RMI Port Range for Forms available:  Port Value = 20501
       OC4J RMI Port Range for Forms available:  Port Value = 20502
       OC4J RMI Port Range for Forms available:  Port Value = 20503
       OC4J RMI Port Range for Forms available:  Port Value = 20504
       OC4J RMI Port Range for Forms Value = 20500-20504......  Available
       OC4J RMI Port Range for Home available:  Port Value = 21000
       OC4J RMI Port Range for Home available:  Port Value = 21001
       OC4J RMI Port Range for Home available:  Port Value = 21002
       OC4J RMI Port Range for Home available:  Port Value = 21003
       OC4J RMI Port Range for Home available:  Port Value = 21004
       OC4J RMI Port Range for Home Value = 21000-21004......  Available
       OC4J RMI Port Range for Oafm available:  Port Value = 25500
       OC4J RMI Port Range for Oafm available:  Port Value = 25501
       OC4J RMI Port Range for Oafm available:  Port Value = 25502
       OC4J RMI Port Range for Oafm available:  Port Value = 25503
       OC4J RMI Port Range for Oafm available:  Port Value = 25504
       OC4J RMI Port Range for Oafm Value = 25500-25504......  Available
    OS User and Group Check
    Domain=UTKARSH
    ,Username=Uday Gite
    ,PC-Name=UTKARSH
       User belongs to the Administrators Group.
    Port Uniqueness Check :
    -- database node ports --
    -- apps node ports --
       All ports are unique.
    File System Check :
    -- database node mount point --
       Database ORACLE_HOME created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0
       Database ORACLE_HOME admin folder created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil
       Database ORACLE_HOME temp folder created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\temp
       Database Install Log Directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\log\FPRD1_utkarsh
       Database Install Out Directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\out\FPRD1_utkarsh\templbac
       Database Install Out Directory available:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\out\FPRD1_utkarsh\templbac
       OCM configuration target directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\clone\\
       Database System File Directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       Database Log File Directory available:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       Database Transaction File Directory available:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       Database Archive File Directory available:
          Mount Point = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       Database OraInventory File Directory created:
          Mount Point = c:\temp
    -- apps node mount point --
       APPL_TOP created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       APPL_TOP admin created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl\admin
       APPL_TOP mount 2 available:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       APPL_TOP mount 3 available:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       APPL_TOP mount 4 available:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       COMMON_TOP created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\comn
       JAVA_TOP created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\apps_st\comn\java\classes
       Temp Directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\temp
       APPL_TOP admin Install Log Directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\admin\log
       Apps ORACLE_HOME created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\tech_st\10.1.3
       Tools ORACLE_HOME created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\tech_st\10.1.2
       OCM configuration target directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\tech_st\10.1.3\appsutil\clone\\
       OCM configuration target directory created:
          Mount Point = C:\OracleApps\oracle\FPRD1\apps\tech_st\10.1.2\appsutil\clone\\
       Apps ORACLE_HOME OraInventory File Directory available:
          Mount Point = c:\temp
       Tools ORACLE_HOME OraInventory File Directory available:
          Mount Point = c:\temp
            Writing configuration file to: C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\conf_FPRD1.txt
    Adding ports for Server0_utkarsh
    Setting port s_db_ons_localport to 6300
    Setting port s_db_ons_remoteport to 6400
    Setting port s_cmanport to 1521
    Adding ports for Server1_utkarsh
    Setting port s_rpcport to 1626
    Setting port s_webssl_port to 4443
    Setting port s_ons_localport to 6100
    Setting port s_ons_remoteport to 6200
    Setting port s_ons_requestport to 6500
    Setting port s_webport to 8000
    Setting port s_active_webport to 8000
    Setting port s_formsport to 9000
    Setting port s_metdataport to 9100
    Setting port s_metreqport to 9200
    Setting port s_jtfuf_port to 9300
    Setting port s_mwaPortNo to 10200-10205
    Setting port s_mwaTelnetPortNo to 10200,10202,10204
    Setting port s_mwaDispatcherPort to 10800
    Setting port s_java_object_cache_port to 12345
    Setting port s_oacore_jms_portrange to 23000-23004
    Setting port s_forms_jms_portrange to 23500-23504
    Setting port s_home_jms_portrange to 24000-24004
    Setting port s_oafm_jms_portrange to 24500-24504
    Setting port s_oacore_ajp_portrange to 21500-21504
    Setting port s_forms_ajp_portrange to 22000-22004
    Setting port s_home_ajp_portrange to 22500-22504
    Setting port s_oafm_ajp_portrange to 25000-25004
    Setting port s_oacore_rmi_portrange to 20000-20004
    Setting port s_forms_rmi_portrange to 20500-20504
    Setting port s_home_rmi_portrange to 21000-21004
    Setting port s_oafm_rmi_portrange to 25500-25504
    File Space Check :
    -- database node space checks --
       Disk space on system acceptable:
       Database ORACLE_HOME = C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0
       required = 5600.0
       actual   = 249592.6953125
       Disk space on system acceptable:
       Database System File Directory = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       required = 20200.0
       actual   = 243992.6953125
       Disk space on system acceptable:
       Database Log File Directory = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       required = 950.0
       actual   = 223792.6953125
       Disk space on system acceptable:
       Database Transaction File Directory = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       required = 103350.0
       actual   = 222842.6953125
       Disk space on system acceptable:
       Database Archive File Directory = C:\OracleApps\oracle\FPRD1\db\apps_st\data
       required = 64500.0
       actual   = 119492.6953125
    -- apps node space checks --
       Disk space on system acceptable:
       APPL_TOP = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       required = 5800.0
       actual   = 54992.6953125
       Disk space on system acceptable:
       APPL_TOP mount 2 = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       required = 2800.0
       actual   = 49192.6953125
       Disk space on system acceptable:
       APPL_TOP mount 3 = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       required = 8400.0
       actual   = 46392.6953125
       Disk space on system acceptable:
       APPL_TOP mount 4 = C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
       required = 3100.0
       actual   = 37992.6953125
       Disk space on system acceptable:
       COMMON_TOP = C:\OracleApps\oracle\FPRD1\apps\apps_st\comn
       required = 3200.0
       actual   = 34892.6953125
       Disk space on system acceptable:
       Apps ORACLE_HOME = C:\OracleApps\oracle\FPRD1\apps\tech_st\10.1.3
       required = 1400.0
       actual   = 31692.6953125
       Disk space on system acceptable:
       Tools ORACLE_HOME = C:\OracleApps\oracle\FPRD1\apps\tech_st\10.1.2
       required = 1400.0
       actual   = 30292.6953125
       Disk space on system acceptable:
       Temp Directory = C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\temp
       required = 1024.0
       actual   = 28892.6953125
    Host/Domain
       command: ping -n 1 utkarsh
    Pinging utkarsh.sparsh [10.10.12.6] with 32 bytes of data:
    Reply from 10.10.12.6: bytes=32 time<1ms TTL=128
    Ping statistics for 10.10.12.6:
        Packets: Sent = 1, Received = 1, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
       host ping has succeeded
       command: ping -n 1 utkarsh.sparsh
    Pinging utkarsh.sparsh [10.10.12.6] with 32 bytes of data:
    Reply from 10.10.12.6: bytes=32 time<1ms TTL=128
    Ping statistics for 10.10.12.6:
        Packets: Sent = 1, Received = 1, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
       host.domain ping has succeeded
    System Utilities
       command: cmd.exe /c C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\bin\adchkutl.cmd C:\OracleApps\Cygwin\bin C:\OracleApps\VIS2008\VC\bin
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>echo off
    /cygdrive/c/WINDOWS/system32/cmd
    'which' command is available.
    /usr/bin/gnumake
    'gnumake' is available.
    /cygdrive/c/WINDOWS/system32/cl
    'cc' is available.
    /usr/bin/link
    'link' is available.
    ERRORCODE = 0    ERRORCODE_ENDThe system cannot find the path specified.
    System Utilities Availability test has succeeded
    AllNodesPanel
        Service Name: utkarsh
        Node Name: _utkarsh
        Operating System: _Windows (32-bit)
        Service Name: utkarsh
        Node Name: _utkarsh
        Operating System: _Windows (32-bit)
    DoInstallPanel - Summary Text
    The Rapid Install Wizard will now install the following:
    DoInstallPanel - User continued install at warning dialog.
    Starting from Rapid Install Full Stage area C:\OracleApps\stageR12\oraDB\Disk1
    Exception thrown in getAllProductIDs. 0
    RapidWiz location:      C:\OracleApps\stageR12\startCD\Disk1\rapidwiz
    Install Media location: C:\OracleApps\stageR12\startCD\Disk1
    Database ORACLE_HOME:   C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0
    Database SID:           FPRD1
    Database Context Name : FPRD1_utkarsh
    Creating DB Context: C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxdbctx.tmp
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\FPRD1_utkarsh.xml
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\FPRD1_utkarsh.xml
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\restart.xml
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\restart.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\restart.xml
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\restart.xml
    Exception thrown in getAllProductIDs. 0
    RapidWiz location:      C:\OracleApps\stageR12\startCD\Disk1\rapidwiz
    Install Media location: C:\OracleApps\stageR12\startCD\Disk1
    APPL_TOP location:      C:\OracleApps\oracle\FPRD1\apps\apps_st\appl
    Database SID:           FPRD1
    APPL_TOP Context Name : FPRD1_utkarsh
    INST_TOP location:      C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh
    Creating Apps Context: C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\appl\admin\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\etc\adxmlctx.tmp
       dest   : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\appl\admin\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\appl\admin\FPRD1_utkarsh.xml
       dest   : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\appl\admin\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\appl\admin\FPRD1_utkarsh.xml
       dest   : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\appl\admin\FPRD1_utkarsh.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\temp\restart.xml
       dest   : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\temp\restart.xml
    instantiate file:
       source : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\temp\restart.xml
       dest   : C:\OracleApps\oracle\FPRD1\instance\apps\FPRD1_utkarsh\temp\restart.xml
    Processing DriverFile = C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adridb.drv
    Running Instantiation Drivers for C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adridb.drv
    Processing DriverFile = C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adriapps.drv
    Running Instantiation Drivers for C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adriapps.drv
    Total number of processes in Current Install 5
    Processing DriverFile = C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adridb.drv
    Running Instantiation Drivers for C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adridb.drv
    Creation of Directory - C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh Succeeded.
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adrun11g.cmd
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh\adrun11g.cmd
       backup : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh\adrun11g.cmd to C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\out\FPRD1_utkarsh\templbac\adrun11g.cmd
    instantiate file:
       source : C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\template\adrundb.cmd
       dest   : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh\adrundb.cmd
       backup : C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh\adrundb.cmd to C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\out\FPRD1_utkarsh\templbac\adrundb.cmd
    Step 0 of 5
    Command: C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh\adrun11g.cmd
    Processing Step 1 of 5
    Executing: C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\temp\FPRD1_utkarsh\adrun11g.cmd
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM $Header: adrun11g.cmd 120.11 2009/03/11 21:22:03 marderiu noship $
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM ###############################################################
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM 
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM This file is automatically generated by AutoConfig.  It will be read and
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM overwritten.  If you were instructed to edit this file, or if you are not
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM able to use the settings created by AutoConfig, refer to Metalink Note
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM 387859.1 for assistance.
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM 
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM ###############################################################
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>REM
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>FOR /F "delims==" %a IN ('DATE /T') DO (set date=%a )
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>(set date=Sun 01/12/2014  )
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>FOR /F "delims==" %a IN ('TIME /T') DO (set time=%a )
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>(set time=03:05 PM )
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>ECHO STARTED INSTALL PHASE : 11g RDBMS : Sun 01/12/2014 03:05 PM
    STARTED INSTALL PHASE : 11g RDBMS : Sun 01/12/2014 03:05 PM
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>SET JRE_PATH=C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\jre\NT\1.6.0\bin\java
    C:\OracleApps\stageR12\startCD\Disk1\rapidwiz>SET JRE_CP=.;C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\jlib\java;C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\jlib\xmlparserv2.jar;C:\OracleApps\stageR12\startCD\Disk1\rapidwiz\jlib\ojdbc14.jar;C:\OracleApps\stageR12\startCD\Disk1\ra

    "R12 E-Business suite installation error on Windows XP-SP3"
    Your OS is not supported.
    Oracle E-Business Suite Installation and Upgrade Notes Release 12 (12.1.1) for Microsoft Windows Server (32-bit) (Doc ID 761567.1)
    Log file located at C:\OracleApps\oracle\FPRD1\db\tech_st\11.1.0\appsutil\log\FPRD1_utkarsh\ApplyDatabase_01121856.log
    Any details about the error in this log file?
    Please review log files mentioned in (How to locate the log files and troubleshoot Rapid Install for Release 12.0.x and 12.1.x (Doc ID 452120.1)) and upload them in one zip file to any free hosting website and post the link here. Please do NOT copy/paste the contents of the log files in this thread.
    Thanks,
    Hussein

  • Oracle Apps Post Installation Error

    Dears,
    Thanx very much for your wonderful posts.Really Appreciate your time and help.
    I tried to install Oracle R12 and getting this error at Post Install. Checked all services. They are working fine. Also Database connection is working fine. Could you throw some light on where should I dig upon to trace the error. It starts issue from configuration upload file CONF_VIS.txt
    Database Availability
    command: cmd.exe /c D:\StageR12\startCD\Disk1\rapidwiz\bin\riwTDBup.cmd F:\oracle\VIS\db\tech_st\10.2.0\VIS_apps.cmd sqlplus D:\StageR12\startCD\Disk1\rapidwiz\bin\riwTDBup.sql APPS/APPS
    D:\StageR12\startCD\Disk1\rapidwiz>echo off
    Tue 03/10/2009
    01:45 AM
    ECHO is off.
    ECHO is off.
    Tue 03/10/2009 01:45 AM
    VIS_apps.cmd exiting with status 0
    "The environment settings are as follows ..."
    " ORACLE_HOME : F:\oracle\VIS\db\tech_st\10.2.0"
    " ORACLE_SID : "
    " TWO_TASK : "
    " PATH : F:\oracle\VIS\db\tech_st\10.2.0\perl\5.8.3\bin\MSWin32-x86-multi-thread\;F:\oracle\VIS\db\tech_st\10.2.0\bin;F:\oracle\VIS\db\tech_st\10.2.0\appsutil\jre\bin;F:\oracle\VIS\db\tech_st\10.2.0\appsutil\jre\bin;F:\cygwin\bin;f:\perl\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;c:\program files\intel\dmix;F:\cygwin\bin;F:\MicrosoftVisualStudio\Common\Tools\WinNT;F:\MicrosoftVisualStudio\Common\MSDev98\Bin;F:\MicrosoftVisualStudio\Common\Tools;F:\MicrosoftVisualStudio\VC98\bin;F:\cygwin\bin;F:\cygwin\etc"
    " LD_LIBRARY_PATH : F:\oracle\VIS\db\tech_st\10.2.0\lib"
    SQL*Plus: Release 10.2.0.2.0 - Production on Tue Mar 10 01:45:22 2009
    Copyright (c) 1982, 2005, Oracle. All Rights Reserved.
    Connected.
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.2.0.2.0 - Production
    With the Partitioning, OLAP and Data Mining options
    connect test returning code 0
    ERRORCODE = 0 ERRORCODE_END
    Database ORACLE_HOME connection test has succeeded
    command: cmd.exe /c D:\StageR12\startCD\Disk1\rapidwiz\bin\riwTDBup.cmd F:\oracle\VIS\inst\apps\VIS_apps\ora\10.1.2\VIS_apps.cmd sqlplus D:\StageR12\startCD\Disk1\rapidwiz\bin\riwTDBup.sql APPS/APPS
    D:\StageR12\startCD\Disk1\rapidwiz>echo off
    Tue 03/10/2009
    01:45 AM
    "The environment settings are as follows ..."
    " ORACLE_HOME : F:\oracle\VIS\apps\tech_st\10.1.2"
    " ORACLE_SID : "
    " TWO_TASK : "
    " PATH : F:\oracle\VIS\apps\tech_st\10.1.2\bin;F:\oracle\VIS\apps\tech_st\10.1.3\appsutil\jdk\bin;F:\cygwin\bin;f:\perl\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;c:\program files\intel\dmix;F:\cygwin\bin;F:\MicrosoftVisualStudio\Common\Tools\WinNT;F:\MicrosoftVisualStudio\Common\MSDev98\Bin;F:\MicrosoftVisualStudio\Common\Tools;F:\MicrosoftVisualStudio\VC98\bin;F:\cygwin\bin;F:\cygwin\etc"
    " LD_LIBRARY_PATH : F:\oracle\VIS\apps\tech_st\10.1.2\lib"
    SQL*Plus: Release 10.1.0.5.0 - Production on Tue Mar 10 01:45:22 2009
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected.
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.2.0.2.0 - Production
    With the Partitioning, OLAP and Data Mining options
    connect test returning code 0
    ERRORCODE = 0 ERRORCODE_END
    Apps ORACLE_HOME connection test has succeeded
    Configuration Upload
    uploading config file at F:\oracle\VIS\db\tech_st\10.2.0\appsutil\conf_VIS.txt
    AppsConfig : 'config.txt' uploading...
    ADX Database Utility
    getConnectionUsingAppsJDBCConnector() -->
    APPS_JDBC_URL='null'
    Trying to get connection using SID based connect descriptor
    getConnection() -->
    sDbHost : apps
    sDbDomain : me.com
    sDbPort : 1521
    sDbSid : VIS
    sDbUser : APPS
    Trying to connect using SID...
    getConnectionUsingSID() -->
    JDBC URL: jdbc:oracle:thin:@apps.me.com:1521:VIS
    Connection obtained
    -------------------ADX Database Utility Finished---------------
    Successful upload of config file at F:\oracle\VIS\db\tech_st\10.2.0\appsutil\conf_VIS.txt
    Environment File
    Database ORACLE_HOME environment file passes instantiated variables test:
    File = F:\oracle\VIS\db\tech_st\10.2.0\VIS_apps.env
    Apps ORACLE_HOME environment file passes instantiated variables test:
    File = F:\oracle\VIS\inst\apps\VIS_apps\ora\10.1.3\VIS_apps.cmd
    iAS ORACLE_HOME environment file passes instantiated variables test:
    File = F:\oracle\VIS\inst\apps\VIS_apps\ora\10.1.2\VIS_apps.cmd
    APPL_TOP environment file passes instantiated variables test:
    File = F:\oracle\VIS\apps\apps_st\appl\VIS_apps.cmd
    ADOVARS environment file passes instantiated variables test:
    File = F:\oracle\VIS\apps\apps_st\appl\admin\adovars.cmd
    APPSCONFIG passes instantiated variables test:
    File = F:\oracle\VIS\apps\apps_st\appl\admin\adconfig.txt
    DBC File
    DBC file passes instantiated variables test:
    File = F:\oracle\VIS\inst\apps\VIS_apps\appl\fnd\12.0.0\secure\VIS.dbc
    HTTP
    checking URL = http://apps.me.com:8000
    HTTP Listener is responding
    Help Page
    checking URL = http://apps.me.com:8000/OA_HTML/help
    Page is responding
    Virtual Directory
    checking URL = http://apps.me.com:8000/OA_MEDIA/FNDLOGOL.gif
    Page is responding
    checking URL = http://apps.me.com:8000/OA_JAVA/oracle/apps/fnd/admin/server/server.xml
    Page is responding
    checking URL = http://apps.me.com:8000/OA_CGI/FNDWRR.exe
    Page is responding
    JSP
    checking URL = http://apps.me.com:8000/OA_HTML/jtfTestCookie.jsp
    JSP is responding
    Login Page
    checking URL = http://apps.me.com:8000/OA_HTML/AppsLogin
    Page is responding
    DoInstallPanel - Summary Text
    The Rapid Install Wizard will now install the following:

    I do not see any errors in the log file entries you are posting here.
    Thanks,
    Hussein

  • Air 3: Installs files, app not functioning ERROR/This installation of this application is damaged.

    MAC OSX 10.6.8  /  iMAC Intel Core i7  /  ADOBE AIR 3
    1- Previously this configuartion of the AIR Installer and our application installed correctly from a CD we supply clients. We needed to update the signing certificate and now the install does not function as before.
    2- Recent Changes: Download AIR 3.0 installer, Recompiled our app with RoboHelp: added new signing certificate (.pfx) same name as old certificate, added time stamp.
    3- When we run the installer, both Air 3 and our app install onto the system, but this AIR error window appears and our app does not function:
    We have worked with several different copies of the app files in case one of them were damaged.
    4- Files on the install CD:
    5- Console Log data :
    Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86
    Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Commandline is: -psn_0_151589
    Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: No installed runtime detected
    Oct 10 08:35:27 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Found sidecar config file at /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/.airinstall.cfg
    Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Read Secret_Composer.air from sidecar file.
    Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Using /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret_Composer.air as input file
    Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Invoking Application Installer for combined install
    Oct 10 08:35:28 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Launching subprocess with commandline /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -withRuntime -url file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air
    Oct 10 08:35:30 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86
    Oct 10 08:35:30 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Commandline is: -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -withRuntime -url file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air
    Oct 10 08:35:30 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: No installed runtime detected
    Oct 10 08:35:31 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Unpackaging file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air to /var/folders/V0/V0j7rjMBFfuuWSC1K0dJok+++TI/-Tmp-/FlashTmp.8X1BdK
    Oct 10 08:37:36 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Application signature verified
    Oct 10 08:37:36 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Unpackaging/validation complete
    Oct 10 08:38:09 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Converting unpackaged application to a native installation package in /var/folders/V0/V0j7rjMBFfuuWSC1K0dJok+++TI/-Tmp-/FlashTmp.skMeAh
    Oct 10 08:38:16 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Native installation package creation succeeded
    Oct 10 08:38:16 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Launching subprocess with commandline /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air
    Oct 10 08:38:16 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Relaunching with elevation
    Oct 10 08:38:20 creative-ny70 authexec[272]: executing /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Oct 10 08:38:20 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86
    Oct 10 08:38:20 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Commandline is: -runtime "/Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air
    Oct 10 08:38:20 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: No installed runtime detected
    Oct 10 08:38:21 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Unpackaging file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air to /var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-/FlashTmp.fxrnUg
    Oct 10 08:38:32 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Application signature verified
    Oct 10 08:38:32 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Unpackaging/validation complete
    Oct 10 08:38:32 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Converting unpackaged application to a native installation package in /var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-/FlashTmp.Hmygrp
    Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Native installation package creation succeeded
    Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP creativity "/Users/creativity/Library/Application Support/Adobe"
    Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/creativity/Library/Application Support/Adobe"
    Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP creativity "/Users/creativity/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Oct 10 08:38:37 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Starting silent combined runtime and app install.\n Installing runtime version 3.0.0.4080.\n Installing app 10101 version 1.1 to /Applications using the source file at file:///Volumes/SC_MAC_SCHOLASTIC/Secret%20Composer%20Scholastic%20MACOSX/Secret_Composer .air
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown succeeded
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown succeeded
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Oct 10 08:39:06 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown failed (-1)
    Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/SECRET COMPOSER - Scholastic Edition.app"
    Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chown succeeded
    Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Launching subprocess with commandline /bin/chmod -R ugo+rx "/Applications/SECRET COMPOSER - Scholastic Edition.app"
    Oct 10 08:39:10 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Subprocess chmod succeeded
    Oct 10 08:39:12 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[272]: Application Installer end with exit code 0
    Oct 10 08:39:12 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Elevated install completed
    Oct 10 08:39:12 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Launching subprocess with commandline /Applications/SECRET COMPOSER - Scholastic Edition.app
    Oct 10 08:39:14 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[263]: Application Installer end with exit code 0
    Oct 10 08:39:14 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Subprocess app installer succeeded
    Oct 10 08:39:14 creative-ny70 /Volumes/SC_MAC_SCHOLASTIC/Secret Composer Scholastic MACOSX/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[259]: Runtime Installer end with exit code 0
    Any help is very appreciated.
    Thank you,
    robert

    Hi,
    I suggest you to report a bug our bugbase, and then we can better folllow up the issue there.
    Thanks,
    Ru Wan

  • AIR 2.5.1 sidecar installation failing on Windows 7

    My team is attempting to distribute the AIR runtime with our AIR application, and experiencing frequent failures on Windows 7 (64 bit).
    The error message is "The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error #0".
    I am not seeing this issue on Mac OSX or with previous version of Windows.
    This issue is for the sidecar distribution package - I am able to install AIR by itself without incident.
    The package is a (zipped) folder to be downloaded from our storefront, containing the application and the most recent sidecar package for Windows distribution (2.5.1.17730).
    The typical solution suggested for this type of problem is to scrub your system of any and all AIR files, and reinstall. I have tried this using both Windows Install Clean-up Utilities and CCleaner with no luck. Additionally I have restored the machine I am testing on to factory settings, so no evidence of AIR should exist to begin with.
    I am using an admin account, and have tried shutting off UAC.
    Curiously I am able to install without a problem from a USB drive or CD! The AIR distribution documentation hints that the sidecar installer is meant to be used with physcial media (CD, DVD, USB, or DMG); is it possible that sidecar installation ONLY works from external devices?
    My main concern is NOT getting AIR installed on this particular machine, but releasing our product with the confidence that Windows 7 users will be able to install. Or at the very least, that we can offer a simple solution to users who do need to troubleshoot.
    The install log (following) seems to point towards setup.msi being the fail point.
    I have also zipped the MSI logs and posted them here, rather than pasting them in the document since there are 3 (long) files.
    Any insight would be appreciated - thanks in advance.
    [2011-03-10:10:08:21] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-03-10:10:08:21] Commandline is:
    [2011-03-10:10:08:21] No installed runtime detected
    [2011-03-10:10:08:21] Found sidecar config file at c:\users\bobafett\desktop\build_win_0_8_3\build_win\resources\.airinstall.cfg
    [2011-03-10:10:08:21] Read player/BSB.air from sidecar file.
    [2011-03-10:10:08:21] Using c:\users\bobafett\desktop\build_win_0_8_3\build_win\resources\player\BSB.air as input file
    [2011-03-10:10:08:21] Invoking Application Installer for combined install
    [2011-03-10:10:08:21] Launching subprocess with commandline C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -withRuntime -url file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
    [2011-03-10:10:08:21] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-03-10:10:08:21] Commandline is: -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -withRuntime -url file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
    [2011-03-10:10:08:21] No installed runtime detected
    [2011-03-10:10:08:21] Unpackaging file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air to C:\Users\BobaFett\AppData\Local\Temp\flaF69B.tmp
    [2011-03-10:10:08:31] Application signature verified
    [2011-03-10:10:08:31] Unpackaging/validation complete
    [2011-03-10:10:08:35] Converting unpackaged application to a native installation package in C:\Users\BobaFett\AppData\Local\Temp\fla2AA6.tmp
    [2011-03-10:10:08:36] Native installation package creation succeeded
    [2011-03-10:10:08:36] Launching subprocess with commandline C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
    [2011-03-10:10:08:36] Relaunching with elevation
    [2011-03-10:10:08:38] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-03-10:10:08:38] Commandline is: -stdio \\.\pipe\AIR_9052_0 -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
    [2011-03-10:10:08:38] No installed runtime detected
    [2011-03-10:10:08:38] Unpackaging file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air to C:\Users\BobaFett\AppData\Local\Temp\fla380D.tmp
    [2011-03-10:10:08:47] Application signature verified
    [2011-03-10:10:08:47] Unpackaging/validation complete
    [2011-03-10:10:08:47] Converting unpackaged application to a native installation package in C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp
    [2011-03-10:10:08:48] Native installation package creation succeeded
    [2011-03-10:10:08:48] Starting silent combined runtime and app install.
    Installing runtime version 2.5.1.17730.
    Installing app com.fablevision.bsb.BSB version 0.8.3 to C:\Program Files (x86) using the source file at file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
    [2011-03-10:10:08:48] Installing msi at C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2011-03-10:10:08:50] Installing msi at C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp\setup.msi with guid {683FB515-7AF2-F6FA-6D37-C55E3589129E}
    [2011-03-10:10:08:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="110" errorID=0]
    [2011-03-10:10:08:50] Rolling back install of C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp\setup.msi
    [2011-03-10:10:08:50] Rolling back install of C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\setup.msi
    [2011-03-10:10:08:52] Rollback complete
    [2011-03-10:10:08:52] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="110" errorID=0]
    [2011-03-10:10:08:52] Elevated install failed: error 0 110
    [2011-03-10:10:08:53] Application Installer end with exit code 7
    [2011-03-10:10:09:20] Application Installer end with exit code 7
    [2011-03-10:10:09:20] Subprocess app installer failed (7)
    [2011-03-10:10:09:20] Runtime Installer end with exit code 7

    Hi Jian,
    Sorry for the delay.
    We're generally a Mac house, so there's only the one Win7 machine that we test on. However we did send the app out for testing, and had similar results on some (but not all) of their Win7 environments.
    Where should I send the app?

  • AIR 3 Sidecar Installs but Program does not run

    Hi there AIR Heads!
    After an install of both AIR 3 and our AIR program am getting an AIR error window: "This installation of this application is corrupted."
    Trying to figure out issue through the installer log.
    Have doen several reinstalls with updated files, get same error window each time.
    Looking at Console system.log the only error message I see is this:
    CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    Any ideas if this is causing the issue?
    Thanks for any help on this,
    robert
    HERE IS FULL INSTALL LOG:
    Wednesday, October 12, 2011 10:25:50 AM America/Los_Angeles
    Oct 12 10:26:22 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86
    Oct 12 10:26:22 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Commandline is: -psn_0_102425
    Oct 12 10:26:22 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: No installed runtime detected
    Oct 12 10:26:22 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Found sidecar config file at /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/.airinstall. cfg
    Oct 12 10:26:22 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Read Secret_Composer.air from sidecar file.
    Oct 12 10:26:22 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Using /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret_Compo ser.air as input file
    Oct 12 10:26:23 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Invoking Application Installer for combined install
    Oct 12 10:26:23 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Launching subprocess with commandline /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks" -withRuntime -url file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air
    Oct 12 10:26:25 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86
    Oct 12 10:26:25 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Commandline is: -runtime "/Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks" -withRuntime -url file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air
    Oct 12 10:26:25 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: No installed runtime detected
    Oct 12 10:26:27 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Unpackaging file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air to /var/folders/V0/V0j7rjMBFfuuWSC1K0dJok+++TI/-Tmp-/FlashTmp.eVDu3r
    Oct 12 10:27:25 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Application signature verified
    Oct 12 10:27:25 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Unpackaging/validation complete
    Oct 12 10:27:41 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Converting unpackaged application to a native installation package in /var/folders/V0/V0j7rjMBFfuuWSC1K0dJok+++TI/-Tmp-/FlashTmp.ehpdtL
    Oct 12 10:27:48 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Native installation package creation succeeded
    Oct 12 10:27:48 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Launching subprocess with commandline /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air
    Oct 12 10:27:48 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Relaunching with elevation
    Oct 12 10:27:48 creative-ny70 SecurityAgent[183]: system.privilege.admin|2011-10-12 10:27:48 -0700
    Oct 12 10:27:53 creative-ny70 WindowServer[81]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Oct 12 10:27:53 creative-ny70 com.apple.WindowServer[81]: Wed Oct 12 10:27:53 creative-ny70.local WindowServer[81] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Oct 12 10:27:54 creative-ny70 authexec[214]: executing /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Oct 12 10:27:55 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86
    Oct 12 10:27:55 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Commandline is: -runtime "/Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air
    Oct 12 10:27:55 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: No installed runtime detected
    Oct 12 10:27:55 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Unpackaging file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air to /var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-/FlashTmp.yQCQk7
    Oct 12 10:28:07 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Application signature verified
    Oct 12 10:28:07 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Unpackaging/validation complete
    Oct 12 10:28:07 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Converting unpackaged application to a native installation package in /var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-/FlashTmp.uk4vs5
    Oct 12 10:28:12 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Native installation package creation succeeded
    Oct 12 10:28:12 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Oct 12 10:28:12 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /usr/sbin/chown -hfRP creativity "/Users/creativity/Library/Application Support/Adobe"
    Oct 12 10:28:12 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/creativity/Library/Application Support/Adobe"
    Oct 12 10:28:12 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /usr/sbin/chown -hfRP creativity "/Users/creativity/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Oct 12 10:28:12 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Starting silent combined runtime and app install.\n Installing runtime version 3.0.0.4080.\n Installing app 10101 version 1.1 to /Applications using the source file at file:///Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secre t_Composer.air
    Oct 12 10:28:16 creative-ny70 mdworker[175]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Subprocess chown succeeded
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Subprocess chown failed (-1)
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Oct 12 10:28:32 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Subprocess chown succeeded
    Oct 12 10:28:37 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/SECRET COMPOSER - Scholastic Edition.app"
    Oct 12 10:28:37 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Subprocess chown succeeded
    Oct 12 10:28:37 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Launching subprocess with commandline /bin/chmod -R ugo+rx "/Applications/SECRET COMPOSER - Scholastic Edition.app"
    Oct 12 10:28:37 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Subprocess chmod succeeded
    Oct 12 10:28:39 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[214]: Application Installer end with exit code 0
    Oct 12 10:28:39 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Elevated install completed
    Oct 12 10:28:39 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Launching subprocess with commandline /Applications/SECRET COMPOSER - Scholastic Edition.app
    Oct 12 10:28:41 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[210]: Application Installer end with exit code 0
    Oct 12 10:28:41 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Subprocess app installer succeeded
    Oct 12 10:28:41 creative-ny70 /Volumes/MACOSX_Secret_Composer_Scholastic/Secret_Composer_MACOSX_Scholastic/Secret Composer Installer.app/Contents/MacOS/Adobe AIR Installer[204]: Runtime Installer end with exit code 0

    Hi Robert,
    I apologize for the delayed response.  If you're still running into this issue could you try the following steps, they've helped others with this error in the past.
    Delete the following folders:
    [user]/Library/Application Support/Adobe/AIR
    [user]/Library/Caches
    Also removed any references to the app, (original name & renamed), in:
    [user]/Library/Preferences
    Thanks,
    Chris

  • AIR installation error Windows 7

    I tried to upgrade to the latest version of AIR today.  At first it said it was successful, but then after clicking "Finish" it said there was an installation error.  I tried uninstalling and reinstalling it.  I tried uninstalling and then running the installation program as admin.  I tried creating a separate admin user, switching to that user, uninstalling AIR, and reinstalling it. I tried using the Windows Install Clean Up program.  I tried deleting stuff from the registry.  Now things are even worse.
    Now when I try to install AIR I get this error message:
    An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
    And when I try to uninstall it through the control panel I get this message:
    This application requires a version of Adobe AIR which cannot be found.  Pleae download teh latest version o fthe runtime from http://www.adobe.com/go/getair or contact the application author for an updated version.
    How do I fix this?
    Thanks,
    Paul

    Chris, thanks for your reply. In my original post, I mentioned that I tried using Windows Installer Cleanup Utility.
    I eventually was able to get AIR uninstalled using Advanced SystemCare.
    It seems like the installation software is not able to write or overwrite some necessary files, so I tried sharing my AppData folder with Homegroup.  Then I reinstalled, but it didn't work.  I've tried installing and uninstalling a bunch of times, and now I'm stuck again where I can't install (I get "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.") but it doesn't show up in the list of programs to uninstall in the control panel, Windows Installer Cleanup Utility or Advanced SystemCare.
    I don't know if it will help or not, but here are the logs from the last couple of hours of attempts to install.
    - Paul
    [2010-06-14:17:12:11] Performing runtime install
    [2010-06-14:17:12:11] UI SWF load is complete
    [2010-06-14:17:12:11] UI initialized
    [2010-06-14:17:12:11] starting user confirmation
    [2010-06-14:17:12:11] Version of this installer: 2.0.2.12610
    [2010-06-14:17:12:11] Installation type: new
    [2010-06-14:17:12:14] starting elevated install
    [2010-06-14:17:12:14] performing an elevated runtime install
    [2010-06-14:17:12:14] UI SWF load is complete
    [2010-06-14:17:12:14] starting install
    [2010-06-14:17:12:14] subinstaller: starting install
    [2010-06-14:17:12:14] subinstaller: Scheduling runtime installation operations
    [2010-06-14:17:12:14] Scheduling an MSI install operation
    [2010-06-14:17:12:14] Beginning runtime installation
    [2010-06-14:17:12:14] Beginning install
    [2010-06-14:17:12:14] Installing c:\users\pdstein\appdata\local\temp\air1078.tmp\setup.msi
    [2010-06-14:17:12:14] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air1078.tmp\setup.msi
    [2010-06-14:17:12:14] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:12:14] Rolling back install of c:\users\pdstein\appdata\local\temp\air1078.tmp\setup.msi
    [2010-06-14:17:12:14] Rollback due to error complete
    [2010-06-14:17:12:14] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:12:14] Failed during elevated install: error 0 1603
    [2010-06-14:17:12:14] begin quitting
    [2010-06-14:17:12:22] begin quitting
    [2010-06-14:17:12:31] Performing runtime install
    [2010-06-14:17:12:31] UI SWF load is complete
    [2010-06-14:17:12:31] UI initialized
    [2010-06-14:17:12:31] starting user confirmation
    [2010-06-14:17:12:31] Version of this installer: 2.0.2.12610
    [2010-06-14:17:12:31] Installation type: new
    [2010-06-14:17:12:33] starting elevated install
    [2010-06-14:17:12:34] performing an elevated runtime install
    [2010-06-14:17:12:34] UI SWF load is complete
    [2010-06-14:17:12:34] starting install
    [2010-06-14:17:12:34] subinstaller: starting install
    [2010-06-14:17:12:34] subinstaller: Scheduling runtime installation operations
    [2010-06-14:17:12:34] subinstaller: Scheduling an MSI install operation
    [2010-06-14:17:12:34] Beginning runtime installation
    [2010-06-14:17:12:34] Beginning install
    [2010-06-14:17:12:34] Installing c:\users\pdstein\appdata\local\temp\air5e2a.tmp\setup.msi
    [2010-06-14:17:12:34] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air5e2a.tmp\setup.msi
    [2010-06-14:17:12:34] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:12:34] Rolling back install of c:\users\pdstein\appdata\local\temp\air5e2a.tmp\setup.msi
    [2010-06-14:17:12:34] Rollback due to error complete
    [2010-06-14:17:12:34] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:12:34] Failed during elevated install: error 0 1603
    [2010-06-14:17:12:34] begin quitting
    [2010-06-14:17:12:36] begin quitting
    [2010-06-14:17:22:48] Performing runtime install
    [2010-06-14:17:22:48] UI SWF load is complete
    [2010-06-14:17:22:48] UI initialized
    [2010-06-14:17:22:48] starting user confirmation
    [2010-06-14:17:22:48] Version of this installer: 2.0.2.12610
    [2010-06-14:17:22:48] Installation type: new
    [2010-06-14:17:22:50] starting elevated install
    [2010-06-14:17:22:52] performing an elevated runtime install
    [2010-06-14:17:22:52] UI SWF load is complete
    [2010-06-14:17:22:52] starting install
    [2010-06-14:17:22:52] Scheduling runtime installation operations
    [2010-06-14:17:22:52] Scheduling an MSI install operation
    [2010-06-14:17:22:52] Beginning runtime installation
    [2010-06-14:17:22:53] Beginning install
    [2010-06-14:17:22:53] Installing c:\users\pdstein\appdata\local\temp\airca93.tmp\setup.msi
    [2010-06-14:17:22:53] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:22:53] Rolling back install of c:\users\pdstein\appdata\local\temp\airca93.tmp\setup.msi
    [2010-06-14:17:22:53] Rollback due to error complete
    [2010-06-14:17:22:53] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:22:53] Failed during elevated install: error 0 1603
    [2010-06-14:17:22:53] begin quitting
    [2010-06-14:17:22:57] begin quitting
    [2010-06-14:17:42:58] Performing runtime install
    [2010-06-14:17:42:59] UI SWF load is complete
    [2010-06-14:17:42:59] UI initialized
    [2010-06-14:17:42:59] starting user confirmation
    [2010-06-14:17:42:59] Version of this installer: 2.0.2.12610
    [2010-06-14:17:42:59] Installation type: new
    [2010-06-14:17:43:01] starting elevated install
    [2010-06-14:17:43:02] performing an elevated runtime install
    [2010-06-14:17:43:02] UI SWF load is complete
    [2010-06-14:17:43:02] starting install
    [2010-06-14:17:43:02] Scheduling runtime installation operations
    [2010-06-14:17:43:02] Scheduling an MSI install operation
    [2010-06-14:17:43:02] Beginning runtime installation
    [2010-06-14:17:43:02] Beginning install
    [2010-06-14:17:43:02] Installing c:\users\pdstein\appdata\local\temp\aird6ed.tmp\setup.msi
    [2010-06-14:17:43:02] subinstaller: Installing c:\users\pdstein\appdata\local\temp\aird6ed.tmp\setup.msi
    [2010-06-14:17:43:08] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:43:08] Rolling back install of c:\users\pdstein\appdata\local\temp\aird6ed.tmp\setup.msi
    [2010-06-14:17:43:08] Rollback due to error complete
    [2010-06-14:17:43:08] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:43:08] Failed during elevated install: error 0 1603
    [2010-06-14:17:43:08] begin quitting
    [2010-06-14:17:43:12] begin quitting
    [2010-06-14:17:43:19] Performing runtime install
    [2010-06-14:17:43:19] UI SWF load is complete
    [2010-06-14:17:43:19] UI initialized
    [2010-06-14:17:43:19] starting user confirmation
    [2010-06-14:17:43:19] Version of this installer: 2.0.2.12610
    [2010-06-14:17:43:19] Installation type: new
    [2010-06-14:17:43:22] starting elevated install
    [2010-06-14:17:43:22] performing an elevated runtime install
    [2010-06-14:17:43:22] UI SWF load is complete
    [2010-06-14:17:43:22] starting install
    [2010-06-14:17:43:22] subinstaller: starting install
    [2010-06-14:17:43:22] subinstaller: Scheduling runtime installation operations
    [2010-06-14:17:43:22] Scheduling an MSI install operation
    [2010-06-14:17:43:22] Beginning runtime installation
    [2010-06-14:17:43:22] Beginning install
    [2010-06-14:17:43:22] Installing c:\users\pdstein\appdata\local\temp\air273e.tmp\setup.msi
    [2010-06-14:17:43:22] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air273e.tmp\setup.msi
    [2010-06-14:17:43:22] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:43:22] Rolling back install of c:\users\pdstein\appdata\local\temp\air273e.tmp\setup.msi
    [2010-06-14:17:43:22] Rollback due to error complete
    [2010-06-14:17:43:22] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:43:22] Failed during elevated install: error 0 1603
    [2010-06-14:17:43:22] begin quitting
    [2010-06-14:17:43:24] begin quitting
    [2010-06-14:17:54:15] Performing runtime install
    [2010-06-14:17:54:15] UI SWF load is complete
    [2010-06-14:17:54:15] UI initialized
    [2010-06-14:17:54:15] starting user confirmation
    [2010-06-14:17:54:15] Version of this installer: 2.0.2.12610
    [2010-06-14:17:54:15] Installation type: new
    [2010-06-14:17:54:17] starting elevated install
    [2010-06-14:17:54:21] performing an elevated runtime install
    [2010-06-14:17:54:21] UI SWF load is complete
    [2010-06-14:17:54:21] starting install
    [2010-06-14:17:54:21] Scheduling runtime installation operations
    [2010-06-14:17:54:21] Scheduling an MSI install operation
    [2010-06-14:17:54:21] Beginning runtime installation
    [2010-06-14:17:54:21] Beginning install
    [2010-06-14:17:54:21] Installing c:\users\pdstein\appdata\local\temp\air2a3b.tmp\setup.msi
    [2010-06-14:17:54:22] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:54:22] Rolling back install of c:\users\pdstein\appdata\local\temp\air2a3b.tmp\setup.msi
    [2010-06-14:17:54:22] Rollback due to error complete
    [2010-06-14:17:54:22] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:17:54:22] Failed during elevated install: error 0 1603
    [2010-06-14:17:54:22] begin quitting
    [2010-06-14:17:54:24] begin quitting
    [2010-06-14:18:03:10] UI SWF load is complete
    [2010-06-14:18:03:11] UI initialized
    [2010-06-14:18:03:11] Pingback request completed with HTTP status 200
    [2010-06-14:18:03:11] Begin background update check
    [2010-06-14:18:03:11] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
    [2010-06-14:18:03:11] Background update not available
    [2010-06-14:18:03:11] begin quitting
    [2010-06-14:18:03:27] UI SWF load is complete
    [2010-06-14:18:03:28] UI initialized
    [2010-06-14:18:03:28] Begin background update check
    [2010-06-14:18:03:28] Starting download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.0.2.12610/update
    [2010-06-14:18:03:28] Background update not available
    [2010-06-14:18:03:28] begin quitting
    [2010-06-14:18:03:43] UI SWF load is complete
    [2010-06-14:18:03:43] UI initialized
    [2010-06-14:18:03:43] starting user confirmation
    [2010-06-14:18:03:43] Version of this installer: 2.0.2.12610
    [2010-06-14:18:03:43] Installed version: 2.0.2.12610
    [2010-06-14:18:03:43] Installation type: patchSame
    [2010-06-14:18:03:48] starting elevated install
    [2010-06-14:18:03:48] UI SWF load is complete
    [2010-06-14:18:03:48] starting uninstall
    [2010-06-14:18:03:48] Scheduling an MSI uninstall operation for active product GUID {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-06-14:18:03:48] Beginning install
    [2010-06-14:18:03:48] Uninstalling product w/ GUID {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-06-14:18:03:49] Copying c:\Program Files (x86)\Common Files\Adobe AIR to C:\Users\pdstein\AppData\Local\Temp\flaF508.tmp\temp
    [2010-06-14:18:03:49] Deleting c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-06-14:18:03:49] Execution complete; beginning commit phase
    [2010-06-14:18:03:49] Deleting C:\Users\pdstein\AppData\Local\Temp\flaF508.tmp\temp
    [2010-06-14:18:03:49] Commit complete
    [2010-06-14:18:03:49] install complete
    [2010-06-14:18:03:49] begin quitting
    [2010-06-14:18:03:49] Elevated install completed
    [2010-06-14:18:03:49] begin quitting
    [2010-06-14:18:09:31] UI SWF load is complete
    [2010-06-14:18:09:31] UI initialized
    [2010-06-14:18:10:12] begin quitting
    [2010-06-14:18:22:16] UI SWF load is complete
    [2010-06-14:18:22:16] UI initialized
    [2010-06-14:18:22:16] starting user confirmation
    [2010-06-14:18:22:16] Version of this installer: 2.0.2.12610
    [2010-06-14:18:22:16] Installed version: 2.0.2.12610
    [2010-06-14:18:22:16] Installation type: patchSame
    [2010-06-14:18:22:19] starting elevated install
    [2010-06-14:18:22:19] UI SWF load is complete
    [2010-06-14:18:22:19] starting uninstall
    [2010-06-14:18:22:19] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:18:22:19] Beginning install
    [2010-06-14:18:22:19] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:18:22:21] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:22:21] Rollback due to error complete
    [2010-06-14:18:22:21] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:22:21] Failed during elevated install: error 0 1603
    [2010-06-14:18:22:21] begin quitting
    [2010-06-14:18:22:29] begin quitting
    [2010-06-14:18:27:12] Performing runtime install
    [2010-06-14:18:27:12] UI SWF load is complete
    [2010-06-14:18:27:12] UI initialized
    [2010-06-14:18:27:12] starting user confirmation
    [2010-06-14:18:27:12] Version of this installer: 2.0.2.12610
    [2010-06-14:18:27:12] Installation type: new
    [2010-06-14:18:27:15] starting elevated install
    [2010-06-14:18:27:15] performing an elevated runtime install
    [2010-06-14:18:27:15] UI SWF load is complete
    [2010-06-14:18:27:15] starting install
    [2010-06-14:18:27:15] subinstaller: starting install
    [2010-06-14:18:27:15] subinstaller: Scheduling runtime installation operations
    [2010-06-14:18:27:15] Scheduling an MSI install operation
    [2010-06-14:18:27:15] Beginning runtime installation
    [2010-06-14:18:27:15] Beginning install
    [2010-06-14:18:27:15] Installing c:\users\pdstein\appdata\local\temp\air4d93.tmp\setup.msi
    [2010-06-14:18:27:15] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air4d93.tmp\setup.msi
    [2010-06-14:18:27:16] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:27:16] Rolling back install of c:\users\pdstein\appdata\local\temp\air4d93.tmp\setup.msi
    [2010-06-14:18:27:16] Rollback due to error complete
    [2010-06-14:18:27:16] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:27:16] Failed during elevated install: error 0 1603
    [2010-06-14:18:27:16] begin quitting
    [2010-06-14:18:27:22] begin quitting
    [2010-06-14:18:36:09] Performing runtime install
    [2010-06-14:18:36:09] UI SWF load is complete
    [2010-06-14:18:36:09] UI initialized
    [2010-06-14:18:36:09] starting user confirmation
    [2010-06-14:18:36:09] Version of this installer: 2.0.2.12610
    [2010-06-14:18:36:09] Installation type: new
    [2010-06-14:18:36:13] starting elevated install
    [2010-06-14:18:36:13] performing an elevated runtime install
    [2010-06-14:18:36:13] UI SWF load is complete
    [2010-06-14:18:36:13] starting install
    [2010-06-14:18:36:13] subinstaller: starting install
    [2010-06-14:18:36:13] subinstaller: Scheduling runtime installation operations
    [2010-06-14:18:36:13] Scheduling an MSI install operation
    [2010-06-14:18:36:13] Beginning runtime installation
    [2010-06-14:18:36:13] Beginning install
    [2010-06-14:18:36:13] Installing c:\users\pdstein\appdata\local\temp\air870a.tmp\setup.msi
    [2010-06-14:18:36:13] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air870a.tmp\setup.msi
    [2010-06-14:18:36:14] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:36:14] Rolling back install of c:\users\pdstein\appdata\local\temp\air870a.tmp\setup.msi
    [2010-06-14:18:36:14] Rollback due to error complete
    [2010-06-14:18:36:14] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:36:14] Failed during elevated install: error 0 1603
    [2010-06-14:18:36:14] begin quitting
    [2010-06-14:18:36:19] begin quitting
    [2010-06-14:18:38:44] Performing runtime install
    [2010-06-14:18:38:45] UI SWF load is complete
    [2010-06-14:18:38:45] UI initialized
    [2010-06-14:18:38:45] starting user confirmation
    [2010-06-14:18:38:45] Version of this installer: 2.0.2.12610
    [2010-06-14:18:38:45] Installation type: new
    [2010-06-14:18:38:47] starting elevated install
    [2010-06-14:18:38:47] performing an elevated runtime install
    [2010-06-14:18:38:47] UI SWF load is complete
    [2010-06-14:18:38:47] starting install
    [2010-06-14:18:38:47] subinstaller: starting install
    [2010-06-14:18:38:47] subinstaller: Scheduling runtime installation operations
    [2010-06-14:18:38:47] Scheduling an MSI install operation
    [2010-06-14:18:38:47] Beginning runtime installation
    [2010-06-14:18:38:47] Beginning install
    [2010-06-14:18:38:47] Installing c:\users\pdstein\appdata\local\temp\aire772.tmp\setup.msi
    [2010-06-14:18:38:47] subinstaller: Installing c:\users\pdstein\appdata\local\temp\aire772.tmp\setup.msi
    [2010-06-14:18:38:48] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:38:48] Rolling back install of c:\users\pdstein\appdata\local\temp\aire772.tmp\setup.msi
    [2010-06-14:18:38:48] Rollback due to error complete
    [2010-06-14:18:38:48] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:38:48] Failed during elevated install: error 0 1603
    [2010-06-14:18:38:48] begin quitting
    [2010-06-14:18:38:53] begin quitting
    [2010-06-14:18:50:57] Performing runtime install
    [2010-06-14:18:50:57] UI SWF load is complete
    [2010-06-14:18:50:58] UI initialized
    [2010-06-14:18:50:58] starting user confirmation
    [2010-06-14:18:50:58] Version of this installer: 2.0.2.12610
    [2010-06-14:18:50:58] Installation type: new
    [2010-06-14:18:51:00] starting elevated install
    [2010-06-14:18:51:01] performing an elevated runtime install
    [2010-06-14:18:51:01] UI SWF load is complete
    [2010-06-14:18:51:01] starting install
    [2010-06-14:18:51:01] subinstaller: starting install
    [2010-06-14:18:51:01] subinstaller: Scheduling runtime installation operations
    [2010-06-14:18:51:01] Scheduling an MSI install operation
    [2010-06-14:18:51:01] Beginning runtime installation
    [2010-06-14:18:51:01] Beginning install
    [2010-06-14:18:51:01] Installing c:\users\pdstein\appdata\local\temp\air3e08.tmp\setup.msi
    [2010-06-14:18:51:01] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air3e08.tmp\setup.msi
    [2010-06-14:18:51:05] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:05] Rolling back install of c:\users\pdstein\appdata\local\temp\air3e08.tmp\setup.msi
    [2010-06-14:18:51:05] Rollback due to error complete
    [2010-06-14:18:51:05] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:05] Failed during elevated install: error 0 1603
    [2010-06-14:18:51:05] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:05] begin quitting
    [2010-06-14:18:51:08] begin quitting
    [2010-06-14:18:51:16] Performing runtime install
    [2010-06-14:18:51:17] UI SWF load is complete
    [2010-06-14:18:51:17] UI initialized
    [2010-06-14:18:51:17] starting user confirmation
    [2010-06-14:18:51:17] Version of this installer: 2.0.2.12610
    [2010-06-14:18:51:17] Installation type: new
    [2010-06-14:18:51:20] starting elevated install
    [2010-06-14:18:51:20] performing an elevated runtime install
    [2010-06-14:18:51:20] UI SWF load is complete
    [2010-06-14:18:51:20] starting install
    [2010-06-14:18:51:20] subinstaller: starting install
    [2010-06-14:18:51:20] Scheduling an MSI install operation
    [2010-06-14:18:51:20] Beginning runtime installation
    [2010-06-14:18:51:20] Beginning install
    [2010-06-14:18:51:20] Installing c:\users\pdstein\appdata\local\temp\air89f6.tmp\setup.msi
    [2010-06-14:18:51:20] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air89f6.tmp\setup.msi
    [2010-06-14:18:51:21] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:21] Rolling back install of c:\users\pdstein\appdata\local\temp\air89f6.tmp\setup.msi
    [2010-06-14:18:51:21] Rollback due to error complete
    [2010-06-14:18:51:21] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:21] Failed during elevated install: error 0 1603
    [2010-06-14:18:51:21] begin quitting
    [2010-06-14:18:51:21] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:23] begin quitting
    [2010-06-14:18:51:42] Performing runtime install
    [2010-06-14:18:51:42] UI SWF load is complete
    [2010-06-14:18:51:42] UI initialized
    [2010-06-14:18:51:42] starting user confirmation
    [2010-06-14:18:51:42] Version of this installer: 2.0.2.12610
    [2010-06-14:18:51:42] Installation type: new
    [2010-06-14:18:51:44] starting elevated install
    [2010-06-14:18:51:45] performing an elevated runtime install
    [2010-06-14:18:51:45] UI SWF load is complete
    [2010-06-14:18:51:45] starting install
    [2010-06-14:18:51:45] subinstaller: starting install
    [2010-06-14:18:51:45] subinstaller: Scheduling runtime installation operations
    [2010-06-14:18:51:45] Beginning runtime installation
    [2010-06-14:18:51:45] subinstaller: Beginning runtime installation
    [2010-06-14:18:51:45] subinstaller: Beginning install
    [2010-06-14:18:51:45] Installing c:\users\pdstein\appdata\local\temp\aired79.tmp\setup.msi
    [2010-06-14:18:51:45] subinstaller: Installing c:\users\pdstein\appdata\local\temp\aired79.tmp\setup.msi
    [2010-06-14:18:51:46] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:46] Rolling back install of c:\users\pdstein\appdata\local\temp\aired79.tmp\setup.msi
    [2010-06-14:18:51:46] Rollback due to error complete
    [2010-06-14:18:51:46] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:46] Failed during elevated install: error 0 1603
    [2010-06-14:18:51:46] begin quitting
    [2010-06-14:18:51:46] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:51:49] begin quitting
    [2010-06-14:18:59:05] Performing runtime install
    [2010-06-14:18:59:05] UI SWF load is complete
    [2010-06-14:18:59:06] UI initialized
    [2010-06-14:18:59:06] starting user confirmation
    [2010-06-14:18:59:06] Version of this installer: 2.0.2.12610
    [2010-06-14:18:59:06] Installation type: new
    [2010-06-14:18:59:08] starting elevated install
    [2010-06-14:18:59:08] performing an elevated runtime install
    [2010-06-14:18:59:08] UI SWF load is complete
    [2010-06-14:18:59:08] starting install
    [2010-06-14:18:59:08] subinstaller: starting install
    [2010-06-14:18:59:08] subinstaller: Scheduling runtime installation operations
    [2010-06-14:18:59:08] subinstaller: Scheduling an MSI install operation
    [2010-06-14:18:59:08] Beginning runtime installation
    [2010-06-14:18:59:08] Beginning install
    [2010-06-14:18:59:08] Installing c:\users\pdstein\appdata\local\temp\airb0f6.tmp\setup.msi
    [2010-06-14:18:59:08] subinstaller: Installing c:\users\pdstein\appdata\local\temp\airb0f6.tmp\setup.msi
    [2010-06-14:18:59:09] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:59:09] Rolling back install of c:\users\pdstein\appdata\local\temp\airb0f6.tmp\setup.msi
    [2010-06-14:18:59:09] Rollback due to error complete
    [2010-06-14:18:59:09] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:18:59:09] Failed during elevated install: error 0 1603
    [2010-06-14:18:59:09] begin quitting
    [2010-06-14:18:59:12] begin quitting
    [2010-06-14:19:17:07] Performing runtime install
    [2010-06-14:19:17:07] UI SWF load is complete
    [2010-06-14:19:17:08] UI initialized
    [2010-06-14:19:17:08] starting user confirmation
    [2010-06-14:19:17:08] Version of this installer: 2.0.2.12610
    [2010-06-14:19:17:08] Installation type: new
    [2010-06-14:19:17:10] starting elevated install
    [2010-06-14:19:17:10] performing an elevated runtime install
    [2010-06-14:19:17:11] UI SWF load is complete
    [2010-06-14:19:17:11] starting install
    [2010-06-14:19:17:11] subinstaller: starting install
    [2010-06-14:19:17:11] subinstaller: Scheduling runtime installation operations
    [2010-06-14:19:17:11] Scheduling an MSI install operation
    [2010-06-14:19:17:11] Beginning runtime installation
    [2010-06-14:19:17:11] Beginning install
    [2010-06-14:19:17:11] Installing c:\users\pdstein\appdata\local\temp\air28a5.tmp\setup.msi
    [2010-06-14:19:17:11] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air28a5.tmp\setup.msi
    [2010-06-14:19:17:15] Execution complete; beginning commit phase
    [2010-06-14:19:17:15] Commit complete
    [2010-06-14:19:17:15] install complete
    [2010-06-14:19:17:15] begin quitting
    [2010-06-14:19:17:15] Elevated install completed
    [2010-06-14:19:17:22] Elevated install failed (3001)
    [2010-06-14:19:17:22] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
    [2010-06-14:19:17:49] begin quitting
    [2010-06-14:19:25:55] UI SWF load is complete
    [2010-06-14:19:25:55] stateRunningAppInstaller: appinstaller -runtime C:\Users\pdstein\AppData\Local\Temp\AIR385E.tmp -playerVersion=10,0,45,2 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
    [2010-06-14:19:25:55] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
    [2010-06-14:19:25:55] UI SWF load is complete
    [2010-06-14:19:25:55] UI initialized
    [2010-06-14:19:25:55] beginning UI styling
    [2010-06-14:19:25:55] UI styling complete
    [2010-06-14:19:25:55] Unpackaging to C:\Users\pdstein\AppData\Local\Temp\fla4308.tmp
    [2010-06-14:19:25:59] unpackaging/validation is complete
    [2010-06-14:19:25:59] application is bound to this version of the runtime
    [2010-06-14:19:25:59] app id TweetDeckFast
    [2010-06-14:19:25:59] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
    [2010-06-14:19:25:59] Application not located
    [2010-06-14:19:25:59] Waiting for user confirmation
    [2010-06-14:19:26:12] User confirmed action: install
    [2010-06-14:19:26:12] creating native installer in: C:\Users\pdstein\AppData\Local\Temp\fla83DF.tmp
    [2010-06-14:19:26:12] native installer creation complete
    [2010-06-14:19:26:12] Starting install
    [2010-06-14:19:26:12] using conversion output in C:\Users\pdstein\AppData\Local\Temp\fla83DF.tmp
    [2010-06-14:19:26:12] Destination for installed application is C:\Program Files (x86)
    [2010-06-14:19:26:12] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    [2010-06-14:19:26:12] stateInstallingWithElevation: enter install
    [2010-06-14:19:26:12] stateInstallingWithElevation: C:\Users\pdstein\AppData\Local\Temp\AIR385E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\pdstein\AppData\Local\Temp\AIR385E.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
    [2010-06-14:19:26:15] Starting silent app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
    [2010-06-14:19:26:15] UI SWF load is complete
    [2010-06-14:19:26:15] UI initialized
    [2010-06-14:19:26:16] Unpackaging to C:\Users\pdstein\AppData\Local\Temp\fla91B4.tmp
    [2010-06-14:19:26:17] unpackaging/validation is complete
    [2010-06-14:19:26:17] application is bound to this version of the runtime
    [2010-06-14:19:26:17] subinstaller: app id TweetDeckFast
    [2010-06-14:19:26:17] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
    [2010-06-14:19:26:17] Application not located
    [2010-06-14:19:26:17] creating native installer in: C:\Users\pdstein\AppData\Local\Temp\fla9695.tmp
    [2010-06-14:19:26:17] native installer creation complete
    [2010-06-14:19:26:17] Starting install
    [2010-06-14:19:26:17] using conversion output in C:\Users\pdstein\AppData\Local\Temp\fla9695.tmp
    [2010-06-14:19:26:17] Destination for installed application is C:\Program Files (x86)
    [2010-06-14:19:26:17] Beginning install
    [2010-06-14:19:26:17] Installing C:\Users\pdstein\AppData\Local\Temp\fla9695.tmp\setup.msi
    [2010-06-14:19:26:18] subinstaller: Execution complete; beginning commit phase
    [2010-06-14:19:26:18] Commit complete
    [2010-06-14:19:26:18] starting cleanup of temporary files
    [2010-06-14:19:26:18] application installer exiting
    [2010-06-14:19:26:18] received unknown message type from subinstaller: done
    [2010-06-14:19:26:18] Failed during elevated install: 3001
    [2010-06-14:19:26:24] starting cleanup of temporary files
    [2010-06-14:19:26:25] application installer exiting
    [2010-06-14:19:26:25] App installer failed; exit code 7
    [2010-06-14:19:26:25] begin quitting
    [2010-06-14:19:26:32] UI SWF load is complete
    [2010-06-14:19:26:33] UI initialized
    [2010-06-14:19:31:54] begin quitting
    [2010-06-14:19:49:32] UI SWF load is complete
    [2010-06-14:19:49:32] UI initialized
    [2010-06-14:19:49:39] begin quitting
    [2010-06-14:19:51:46] UI SWF load is complete
    [2010-06-14:19:51:46] UI initialized
    [2010-06-14:20:08:10] begin quitting
    [2010-06-14:20:09:27] UI SWF load is complete
    [2010-06-14:20:09:28] UI initialized
    [2010-06-14:20:09:31] begin quitting
    [2010-06-14:20:09:35] UI SWF load is complete
    [2010-06-14:20:09:35] UI initialized
    [2010-06-14:20:09:43] begin quitting
    [2010-06-14:20:11:24] UI SWF load is complete
    [2010-06-14:20:11:25] UI initialized
    [2010-06-14:20:11:25] starting user confirmation
    [2010-06-14:20:11:25] Version of this installer: 2.0.2.12610
    [2010-06-14:20:11:25] Installed version: 2.0.2.12610
    [2010-06-14:20:11:25] Installation type: patchSame
    [2010-06-14:20:11:30] starting elevated install
    [2010-06-14:20:11:30] UI SWF load is complete
    [2010-06-14:20:11:30] starting uninstall
    [2010-06-14:20:11:30] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:11:30] Beginning install
    [2010-06-14:20:11:30] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:11:30] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:11:30] Rollback due to error complete
    [2010-06-14:20:11:30] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:11:30] Failed during elevated install: error 0 1603
    [2010-06-14:20:11:30] begin quitting
    [2010-06-14:20:11:33] begin quitting
    [2010-06-14:20:14:18] UI SWF load is complete
    [2010-06-14:20:14:18] UI initialized
    [2010-06-14:20:14:18] starting user confirmation
    [2010-06-14:20:14:18] Version of this installer: 2.0.2.12610
    [2010-06-14:20:14:18] Installed version: 2.0.2.12610
    [2010-06-14:20:14:18] Installation type: patchSame
    [2010-06-14:20:14:22] starting elevated install
    [2010-06-14:20:14:22] UI SWF load is complete
    [2010-06-14:20:14:22] starting uninstall
    [2010-06-14:20:14:22] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:14:23] Beginning install
    [2010-06-14:20:14:23] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:14:23] subinstaller: Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:14:25] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:14:25] Rollback due to error complete
    [2010-06-14:20:14:25] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:14:25] Failed during elevated install: error 0 1603
    [2010-06-14:20:14:25] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:14:25] begin quitting
    [2010-06-14:20:14:27] begin quitting
    [2010-06-14:20:27:55] Performing runtime install
    [2010-06-14:20:27:55] UI SWF load is complete
    [2010-06-14:20:27:55] UI initialized
    [2010-06-14:20:27:55] starting user confirmation
    [2010-06-14:20:27:55] Version of this installer: 2.0.2.12610
    [2010-06-14:20:27:55] Installation type: new
    [2010-06-14:20:27:58] starting elevated install
    [2010-06-14:20:27:58] performing an elevated runtime install
    [2010-06-14:20:27:58] UI SWF load is complete
    [2010-06-14:20:27:58] starting install
    [2010-06-14:20:27:58] subinstaller: starting install
    [2010-06-14:20:27:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:27:58] subinstaller: Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:27:58] subinstaller: Scheduling an MSI repair operation
    [2010-06-14:20:27:58] Beginning runtime installation
    [2010-06-14:20:27:58] Beginning install
    [2010-06-14:20:27:58] Reinstalling c:\users\pdstein\appdata\local\temp\air9c8c.tmp\setup.msi
    [2010-06-14:20:27:58] subinstaller: Reinstalling c:\users\pdstein\appdata\local\temp\air9c8c.tmp\setup.msi
    [2010-06-14:20:28:05] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:28:05] Rollback due to error complete
    [2010-06-14:20:28:05] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:28:05] Failed during elevated install: error 0 1603
    [2010-06-14:20:28:05] begin quitting
    [2010-06-14:20:28:12] begin quitting
    [2010-06-14:20:52:23] Performing runtime install
    [2010-06-14:20:52:23] UI SWF load is complete
    [2010-06-14:20:52:24] UI initialized
    [2010-06-14:20:52:24] starting user confirmation
    [2010-06-14:20:52:24] Version of this installer: 2.0.2.12610
    [2010-06-14:20:52:24] Installation type: new
    [2010-06-14:20:52:26] starting elevated install
    [2010-06-14:20:52:26] performing an elevated runtime install
    [2010-06-14:20:52:26] UI SWF load is complete
    [2010-06-14:20:52:26] subinstaller: starting install
    [2010-06-14:20:52:26] Scheduling runtime installation operations
    [2010-06-14:20:52:26] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:20:52:26] Scheduling an MSI repair operation
    [2010-06-14:20:52:26] Beginning runtime installation
    [2010-06-14:20:52:26] Beginning install
    [2010-06-14:20:52:26] Reinstalling c:\users\pdstein\appdata\local\temp\air119.tmp\setup.msi
    [2010-06-14:20:52:26] subinstaller: Reinstalling c:\users\pdstein\appdata\local\temp\air119.tmp\setup.msi
    [2010-06-14:20:52:28] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:52:28] Rollback due to error complete
    [2010-06-14:20:52:28] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:52:28] Failed during elevated install: error 0 1603
    [2010-06-14:20:52:28] begin quitting
    [2010-06-14:20:52:28] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:20:52:29] begin quitting
    [2010-06-14:21:06:08] Performing runtime install
    [2010-06-14:21:06:08] UI SWF load is complete
    [2010-06-14:21:06:09] UI initialized
    [2010-06-14:21:06:09] starting user confirmation
    [2010-06-14:21:06:09] Version of this installer: 2.0.2.12610
    [2010-06-14:21:06:09] Installation type: new
    [2010-06-14:21:06:11] starting elevated install
    [2010-06-14:21:06:11] performing an elevated runtime install
    [2010-06-14:21:06:11] UI SWF load is complete
    [2010-06-14:21:06:11] starting install
    [2010-06-14:21:06:11] subinstaller: starting install
    [2010-06-14:21:06:11] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-06-14:21:06:11] Scheduling an MSI repair operation
    [2010-06-14:21:06:11] Beginning runtime installation
    [2010-06-14:21:06:11] Beginning install
    [2010-06-14:21:06:11] Reinstalling c:\users\pdstein\appdata\local\temp\air9e51.tmp\setup.msi
    [2010-06-14:21:06:11] subinstaller: Reinstalling c:\users\pdstein\appdata\local\temp\air9e51.tmp\setup.msi
    [2010-06-14:21:06:11] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:21:06:12] Rollback due to error complete
    [2010-06-14:21:06:12] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2010-06-14:21:06:12] Failed during elevated install: error 0 1603
    [2010-06-14:21:06:12] begin quitting
    [2010-06-14:21:06:16] begin quitting

  • Sidecar installation with Adobe AIR 1.5.3

    Hi all,
    I'm having some difficulty with a sidecar installation with AIR 1.5.3. I've followed the steps in the runtime redistribution pdf (especially the section "Using the bundled runtime installer") but no luck yet. Here's my scenario:
    1. Building the application with the 3.4 flex sdk (the distribution says that Adobe AIR 1.5.2 is included with the 3.4 version of the flex sdk)
    2. Downloaded the AIR_Mac_installer_files.dmg from http://www.adobe.com/products/air/runtime_distribution3.html.
    3. Renamed the installer to match my application's name.
    4. Created a .airinstall.cfg file which included my application's name.
    5. Double clicked on the installer file, but I don't get anything. No prompt for installing the AIR application.
    This is running on MAC OSX 10.5.7. My "bundled runtime installer directory" looks like:
    -rw-r--r--  1 seanoshea  staff       16 Dec 14 18:26 .airinstall.cfg
    drwxr-xr-x  3 seanoshea  staff      102 Dec 14 17:38 Eye-Fi-Center Installer.app
    -rw-r--r--  1 seanoshea  staff  3171146 Dec 14 18:21 Eye-Fi-Center.air
    Any ideas on where I'm going wrong here?
    Sean

    Hi there Ted,
    In summary, there are three scenarios which I'm testing on each platform:
    1. Installation of the application where the user does not have an AIR runtime previously installed.
    2. Installation of the application where the user has an AIR runtime installed.
    3. Installation of the application where the user has an AIR runtime installed and has a version of our application installed too (basically this is the update scenario)
    I have a bootstrapper application which will be invoking the installer, so I understand I do not need to rename the Adobe AIR installer .exes or .app files.
    On Windows XP, the command I'm invoking is shown in Picture 4.png. Basically, I'm invoking the AdobeAIRInstaller.exe file, passing a -silent flag and the name of the application I'm trying to install. This command works fine for scenarios 1 and 2 above. However, if I use this command when I try to update an existing application, I get this error:
    Starting silent x1 install from file:///C:/Documents%20and%20Settings/Administrator/Desktop/air/Eye-Fi%20Center.air
    UI SWF load is complete
    stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR1C.tmp -silent -withRuntime -url file:///C:/Documents%20and%20Settings/Administrator/Desktop/air/Eye-Fi%20Center.air
    App installer failed; exit code 9
    begin quitting
    The permissions problem I was running into in my previous post on Windows Vista is a false alarm. I wasn't running the cmd application with admin rights (despite the fact that I was logged into the OS as an admin). Running cmd.exe as an admin solved that issue.
    So, I'm only stuck on the update scenario. Same thing happens on mac when I try to install on a system where Adobe AIR is already installed and the application is installed too. The .airinstall.log file shows:
    Starting silent x1 install from file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
    UI SWF load is complete
    stateRunningAppInstaller: appinstaller -runtime "/Users/seanoshea/Downloads/center-mac/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
    App installer failed; exit code 9
    begin quitting
    The .airappinstall.log shows:
    Starting silent app install of file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
    UI SWF load is complete
    UI initialized
    Unpackaging to /private/var/folders/ji/jiiah6G5GYKfLcqFG7+K0k+++TI/TemporaryItems/FlashTmp0
    unpackaging is complete
    application is bound to side-by-side version 1.0
    application is bound to this version of the runtime
    app id fi.eye.Eye-Fi-Center
    pub id E430518E652B889A80EC0E8A6E532C09FF36DF62.1
    Application located at /Applications/Eye-Fi
    bad configuration for silent install or update
    starting cleanup of temporary files
    application installer exiting
    Let me know if you need any additional information.
    Thanks
    Sean

  • Sidecar installation with Native Installers

    What is the current status of the sidecar installation method for Adobe AIR distribution regarding Native Installers (created with the Flex SDK for example). I have a project which heavily depends on the Native Process methods but needs the sidecar installation. I cannot find anything about it (only old stuff regarding it does not exists: http://forums.adobe.com/message/3217191#3217191).

    You will need to install the Runtime if it is not installed, then install your app.
    You can file a feature request for this.  This is a known feature request.

  • AIR desktop app installation prob

    Gidday
    I'm having trouble getting my AIR desktop app (AIR2.5 with a self-signed certificate) to do auto updates.  I've had it updating fine in the past, but now get the following message:
    "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    Here's my method when I test the installation:
    - publish a new AIR file using the SAME version number as the currently released app eg 1.017
    - install it on my local machine
    - publish a new AIR file with an incremented version number, in this case 1.018
    - set my text file that the app checks online for updates to contain 1.018
    - upload 1.018 AIR file to my site
    - run the desktop app (version 1.017).  It successfully detects there's a new version, and downloads it.
    - it starts to install, and then I get the error
    I've researched this all afternoon, and have found articles mainly talking about expired certificates.  So I created a new certificate, and the problem still occurs.
    Also, I've tried uninstalling my app from my local machine, but I still get the installation error.
    Any ideas how to rectify this, so that I can continue using auto updating rather than force people to uninstall and download the new version for installation?
    Thanks for your help.

    Nevermind - the txt file that contains the version number and the url for the updater has the url for my live site, not my test one, so I changed it , and it installed fine.

  • AIR 2.0 application with 2.5 Runtime Installation Error

    Hi there,
    I'm getting an error while trying to install an AIR application. Basically, I just see the AIR installer dialog with an empty progress bar and an "Installing ..." message. Here's what the log file looks like:
    Nov 4 23:07:57 MM /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[201]: Commandline is: -psn_0_172074
    Nov 4 23:07:57 MM /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[201]: Installed runtime (2.5.0.16600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 4 23:08:02 MM /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[201]: Runtime Installer end with exit code 6
    Nov 4 23:08:02 MM com.apple.launchd.peruser.501[97] ([0x0-0x2a02a].com.adobe.air.Installer[201]): Exited with exit code: 6
    Nov 4 23:15:15 MM Eye-Fi Center[226]: NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'.
    Nov 4 23:15:15 MM /Applications/Eye-Fi/Eye-Fi Center.app/Contents/MacOS/Eye-Fi Center[226]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula -nai
    Nov 4 23:15:15 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Runtime Installer begin with version 2.5.0.16600 on Mac OS 10.6.4 x86
    Nov 4 23:15:15 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Commandline is: -eula -nai
    Nov 4 23:15:15 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Installed runtime (2.5.0.16600) located at /Library/Frameworks/Adobe AIR.framework
    Nov 4 23:15:15 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Starting eula display
    Nov 4 23:15:17 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Finished eula display
    Nov 4 23:15:28 MM configd[13]:
    Nov 4 23:15:29: --- last message repeated 2 times ---
    Nov 4 23:15:29 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Finished eula display
    Nov 4 23:15:29 MM /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[229]: Runtime Installer end with exit code 0
    Nov 4 23:15:29 MM /Applications/Eye-Fi/Eye-Fi Center.app/Contents/MacOS/Eye-Fi Center[226]: Subprocess /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater failed (1)
    Nov 4 23:15:29 MM configd[13]:
    Nov 4 23:15:59: --- last message repeated 14 times ---
    Nov 4 23:16:31 MM /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[156]: No valid tickets, timing out
    Some background on the application I'm trying to install:
    1. The application descriptor file points at the 2.0 version of the runtime. The application I'm trying to install has been packaged as a dmg.
    2. I already have the 2.5 version of the AIR runtime installed on this machine, so I'm not sure why there are references to the EULA in the log file.
    3. I'm not actively double clicking on the dmg file. The .dmg is actually being installed by a third party application via the command line.
    Any ideas on what could be happening here or can you offer any remedial action on how to get this application installed correctly?
    Thanks
    Sean

    Thanks for the responses guys,
    The third party application is passing a -silent and -location flag to when launching the application.
    Another log file from a different computer but experiencing the same issue (kinda looks like a permissions issue with the chown failure):
    Nov  4 16:48:43 null-f81edfe7f68c authexec[24758]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Nov  4 16:48:44 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Runtime Installer begin with version 2.5.0.16600 on Mac OS 10.6.4 x86
    Nov  4 16:48:44 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Commandline is: -ei
    Nov  4 16:48:44 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: No installed runtime detected
    Nov  4 16:48:44 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Starting silent runtime install. Installing runtime version 2.5.0.16600
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Subprocess chown failed (-1)
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Subprocess chown succeeded
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Subprocess chown succeeded
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24758]: Runtime Installer end with exit code 0
    Nov  4 16:48:57 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24753]: Elevated install completed
    Nov  4 16:49:00 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24753]: Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Nov  4 16:49:00 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24753]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Nov  4 16:49:03 null-f81edfe7f68c /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[24753]: Runtime Installer end with exit code 7
    Nov  4 16:49:03 null-f81edfe7f68c com.apple.launchd.peruser.501[240] ([0x0-0x41f41f].com.adobe.air.Installer[24753]): Exited with exit code: 7
    Nov  4 16:50:20 null-f81edfe7f68c mdworker[24721]: Found source of class (null), but no such class was found.
    Nov  4 16:50:20 null-f81edfe7f68c mdworker[24721]: Could not initialize source from /Users/dnk/Library/Application Support/AddressBook/Sources/7FB5AEF5-79B0-4A86-8845-2631B2BB0FEB
    Nov  4 16:50:20 null-f81edfe7f68c mdworker[24721]: Found source of class (null), but no such class was found.
    Nov  4 16:50:20 null-f81edfe7f68c mdworker[24721]: Could not initialize source from /Users/dnk/Library/Application Support/AddressBook/Sources/7FB5AEF5-79B0-4A86-8845-2631B2BB0FEB
    Nov  4 16:53:24 null-f81edfe7f68c Eye-Fi Center[24781]: NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'.
    Nov  4 16:53:24 null-f81edfe7f68c /Applications/Eye-Fi/Eye-Fi Center.app/Contents/MacOS/Eye-Fi Center[24781]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula -nai
    Nov  4 16:53:24 null-f81edfe7f68c /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[24784]: Runtime Installer begin with version 2.5.0.16600 on Mac OS 10.6.4 x86
    Nov  4 16:53:24 null-f81edfe7f68c /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[24784]: Commandline is: -eula -nai
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