AIR app will not run on Win XP

I craeted an AIR app for my company's sales team. I've passed it around and it works fine on most machines (mostly Dell laptops running Windows XP). I have one salesman who was able to run earlier versions of the app, but now opening the app does nothing. I can see it running in the background when I look at the Processes tab in Windows Task Manager. No one else has had this problem. I've tried uninstalling and reinstalling both the app and the AIR player (version 1.5.3.9130). Are there any Windows security settings he might have set that would prevent an AIR app from opening?

I ran the install log and I'm including the contents to see if you can make any sense of it
. The only thing that sticks out is a line "Application not located", which I highlighted below. Otherwise it looks like it installed
just fine. I appreciate your taking a look at this.
Starting app install of file:///C:/Documents%20and%20Settings/Andrew.esposito/Desktop/ROI_CalculatorAir-060310.ai r
UI SWF load is complete
UI initialized
Unpackaging to C:\Documents and Settings\Andrew.esposito\Local Settings\Temp\flaA2.tmp
unpackaging is complete
application is bound to side-by-side version 1.0
application is bound to this version of the runtime
app id ROI-CalculatorAir3
pub id 579DB9134D64DA8D12906F2BE8761198D0983B68.1
Application not located
Waiting for user confirmation
User confirmed action: install
creating native installer in: C:\Documents and Settings\Andrew.esposito\Local Settings\Temp\flaA3.tmp
native installer creation complete
Starting install
Destination for installed application is C:\Program Files
Beginning install
Installing C:\Documents and Settings\Andrew.esposito\Local Settings\Temp\flaA3.tmp\setup.msi
Execution complete; beginning commit phase
Commit complete
Re-launching application from C:\Program Files\ROI_CalculatorAir3\ROI_CalculatorAir3.exe
starting cleanup of temporary files
application installer exiting

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