Airport connection problems - solution !

In our company's office since a couple of weeks we have been suffering being unable to connect our Macbooks to the our wireless router. We have been trying any kind of WEP and other security codes etc. but there was no way to actually connect. Finally I found the true reason moreless accidentally trying out the most unlogically things:
Typically when you connect to your wireless network the a dialog will open that asks you for the WEP code. You enter the hexdecimal WEP and then there are 2 options:
1) "Show password": allows you to visually verify the password
2) "Remember my password in the key chain"
When the option 1) is active and you press "Ok" you will not be able to connect to the network. Vice versa, if it is inactive you will !
To be sincere this looks like a kind of bug to me ! So I recommend to provide an update for this as soon as possible. We have been 4 people trying to figure the problem during days, so an immense loss of time. And there was absolutely no thread on the web about this issue.
My general recommendations for connecting Airport to a misc. wirless router are:
1) Use WEP
2) Use a hexadecimal WEP
3) Put the dollar letter in front of the WEP, such as $673A5B82 ...
4) Be sure to deactivate the option "Show password" in the networkconnection dialog.
5) Activate the option "Remember password in the key chain"
Have fun !

Thanks for your comment. In fact my proposal although working and verified with my colleagues, does not working anymore after restarting the wireless router. It seems that Airport has still some pending compatibility issues which cause this kind of arbitrary behavior.

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