Airport Express not working after power blip

Hello,
I have been  here before and gotten a lot of great advice from participants here, but I forgot my user name so I'm starting fresh. Anyway, I have a feeling I'm in for some bad news but I thought I would post just in case...
I have an Airport Express plugged directly into the wall behind my iMac in my house, and it has worked great for about 20 months. The computer where I installed and maintained the Airport Express is an iMac running OSX 10.7.5, if that matters.
Two nights ago our power went out for approximately 5 seconds.
I immediately discovered our WiFi was out. I checked the AirPort Express and it was flashing very fast yellow.
I first restarted the cable modem and verified that it was still working. The ethernet cord worked. I got out the manual and tried following all the instructions for resetting the Airport. The Airport device never showed up in the airport utility. At one point after using the reset button on the Airport, the light mysteriously changed to solid green and I thought I had a chance, but the device still didn't show up in the utility and after I unplugged the device again it just started the fast yellow light flashing again.
I have gone through other recent threads on this topic and I keep thinking I'm missing something. In the whole life of this device it's only gone down once before and it was a long confusing frustrating struggle to get it to work again, but I did. At that time the device was doing the same thing (flashing yellow) and wasn't showing up in the Airport Utility but somehow I got it working again. So I'm hoping maybe, just maybe, there's a procedure I haven't tried.
I understand people say you should protect your equipment with surge protectors and we actually do have everything else plugged into one. But the manual of the Airport Express makes such a big deal about obstructions and cords and other electronic equipment and shows a picture of the device plugged directly into the wall, so that's what I did. If it got fried in that power blip and I have to buy a new one, should I just plug it into the surge protector anyway?
If it's dead for good, I'm annoyed that I got less than 2 years of use out of it. I read in a thread here that they die on a lot of people because they run really hot and 2 years is average life. Seriously?
If I take it to the "genius" bar, will they be able to determine if it's dead or not before I buy a new one? Should I buy something else more reliable...ie, non-Apple possibly? If I had known this device had reliability problems, I would have shopped around more, but I always buy Apple.
Thank you for reading this and any reccommendations would be appreciated.
sincerely,
susan

A rapidly flashing LED is unusual, and strongly indicates a problem that can't be fixed.
I read in a thread here that they die on a lot of people because they run really hot and 2 years is average life. Seriously?
I doubt it; I have never had any of them fail and the oldest is about six years old. I don't pay any particular attention to cooling requirements. There were a rash of power-supply related failures due to defective components a long time ago, but it has been many years now. It affected many manufacturers of electronic equipment, not just Apple.
will they be able to determine if it's dead or not before I buy a new one?
Yes, absolutely. They will "hard reset" it, which you can do yourself before you go. See below. That is the extent of Apple's AirPort Express troubleshooting ability.
The damage it sustained may not have been related to power anomalies at all. In fact, if the power supply was damaged you probably wouldn't get any LED activity at all. I suspect the damage may have involved to your cable company's equipment. Improper lightning protection or surge suppression is very common, and can affect everything connected to your cable company's equipment. You should consider contacting them to determine if their equipment is properly installed. They're going to say their liability is limited to their equipment, and anything beyond their cable modem is your problem, so make sure they did their work properly.
To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

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