AirPort Extreme 6th gen, not recognize my printer HP deskjet ink advantage 1515

I have AirPort Extreme 6th gen, it can not recognize my printer HP deskjet ink advantage 1515.
I already contact hp support and they reply my printer is support by AirPort Extreme. This is the link web statement http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00710847&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&product=5385208#N59
Also doing all instruction on the web, update firmware for AirPort Extreme and my ipad to latest firmware.
But until now I can not share my printer through my AirPort Extreme 6th gen in my network.
Anyone know how to solve this problem?

Hi tonyioancy,
Welcome to the HP Support Forums! I see you are running into a few problems with your HP Deskjet Ink Advantage 1515.
I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
If you run the PSDR and are still experiencing the issues, please contact our technical support at 800-474-6836 as your printer may still be in warranty. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Similar Messages

  • Can I exchange HP Deskjet Ink Advantage 1515 which is under warranty to others printer?

    Since I found that my printer( HP Deskjet Ink Advantage 1515) which using ink with model 678 cannot cover my huge printing job, is that possile that I can trade in my printer and upgrade to another printer which is using the ink model of 46?

    I would suggest you contact HP to discuss the upgrade options that may be available.  You can contact HP as shown in the document here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Extending an Airport Extreme (6th Gen) network with older Airport Express models

    I just purchased the latest Airport Extreme (6th Gen) base station to be my main wifi router.  I have two airport express models that I used in the past to extend my network with my (very) old retired Airport Extreme (2nd Gen): the 2nd Gen model A1264 (you plug into the wall directly) - I've had it for several years, and the newest 3rd Gen model A1362 (small square that lies on a desk or table) - I just purchaed a couple of months ago.
    My question is - will extending my network with either of these Airport Express models diminish my overall network speed (Especially the older model)? 
    I don't have any AC capable clients yet - so everything is running on the "n" band - and the older Express is an "n" model, but I just have this (perhaps irrational) fear that attaching older routers will slow everything down.
    Any thoughts or suggestions?
    Thanks!

    will extending my network with either of these Airport Express models diminish my overall network speed (Especially the older model)?
    The A1264 model will be able to extend only one band of the new dual band AirPort Extreme. Normally, the A1264 will extend the 2.4 GHz band since it is stronger than the 5 GHz signal.
    The A1392 will be able to extend both bands since it is also a dual band model, providing that it is located where it can receive a strong wireless signal from the new AirPort Extreme.
    Here, I am assuming that you are asking about extending wirelessly.
    You might want to keep in mind that extending wirelessly always involves compromises and loss of bandwidth. The main reason for this is that an extending device can only "extend" the quality of signal that it receives.
    The wireless signal from the new AirPort Exterme will slow down and lose strength the further that it moves away from the main AirPort. So, the extending device gets a slower, weaker signal to extend. The result is signficantly slower wireless performance in the extended areas.
    The way to solve this is connect the extending AirPorts to the main AirPort using a permanent wired Ethernet connection.  There is no signal loss in a wire, so the extending AirPort receives a full bandwidth signal to broadcast. The result is higher and more uniform speed on the entire network.

  • Unable to print from my window vista 32 bit laptop to HP deskjet ink advantage 1515

    I have window 32 bit vista system. I installed my new HP deskjet ink advantage 1515 , but I am not able to print. I tried install and uninstall many times, run HP Print and scan doctor. No problem reported in installation but failed to print.
    Pls help

    Hello @HarpreetS , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're running into print issues.  I would like to help.
    Do you recieve any sort of error messages?
    I would suggest Uninstalling the Printer Software.
    Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration.  You can do so by following this document: How to perform a clean boot in Windows.
    Once the computer is in clean boot mode, I would suggest reinstalling the HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP DeskJet Ink Advantage 1515 printer wont print after replacing black ink cartridge

    Hello.
    My HP DeskJet Ink Advantage 1515 printer has been working correctly since a year.
    I had to replace both ink cartridges and I changed only the black one since I needed that one most. 
    But, the lights keep flashing and the printer wont print. Please help?

    Hi @RRGS,
    Welcome to the HP Forums!
    I see that your HP DeskJet Ink Advantage 1515 printer will not print after replacing black ink cartridge, and your lights are still flashing. I am happy to help!  
    What lights are flashing on the printer?
    In the meantime, please see this guide, Blinking Lights on the HP Deskjet 1510 and Deskjet Ink Advantage 1510 Printer Series.
    Hope this guide helps!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Stop print test page for HP Deskjet Ink Advantage 1515 All-in-One Printer

    How do I stop my HP Deskjet Ink Advantage 1515 All-in-One Printer from printing a test page every time I STARTED printing????
    This question was solved.
    View Solution.

    Hello JoshSimon ,
    Welcome to the HP Forums.
    I see that you are having an issue with the printer printing off a test page before printing.
    If you are shutting the printer off at the end of the day, please don't.  Turning the printer on and off will result in it printing off a test page.  If you are concerned about the printer wasting power and this is why you are shutting down, the unit actually has a built in sleep/stand by mode that will kick in when the printer is not being used.
    Once a print job is sent to the printer it will then wake up and do the task at hand.
    Also, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Where do I find driver software for Windows 7 for HP Deskjet Ink Advantage 1515 Printer

    I have a new HP Deskjet Ink Advantage 1515 Printer.  When installing it Windows 7 keeps saying unable to
    install Deskjet 1510 as windows cannot find driver software.  Where can I find it.  I have the Disc and tried
    going online to no success.  Anybody help.

    Hello ALIBEE53, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are having issues finding the printer software.  I would love to help!
    I would recommend downloading and running the HP Printer Install Wizard for Windows.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Usb hard drive connected to AirPort Extreme 5th gen not detectable

    hello
    I connected a exFAT formatted HD via USB to my AirPort Extreme 5th gen.
    I'd like to have access to it via my iMac as well as my gf's win laptop.
    I only can se the drive in Airport utility but am not able to use it (copy files, read files I put on directly connected to my iMac).
    so what could I do?
    thank you in advance!
    cheers Chris

    Thank you!
    That was a great hint. I can now access the external HD via my iMac.
    on the other hand I'm no longer able to go online with my gf's win laptop.
    there's no way to get an internet connection working.
    I can see the wlan of the airport extreme but I am not able to log in...
    I have no glue!
    any help is highly appreciated.

  • Airport Extreme (2nd gen) not seen in Finder under "shared"

    Specs:
    15-inch Early 2008 >Processor  2.4 GHz Intel Core 2 Duo>Memory  4 GB 667 MHz DDR2 SDRAM>Software  Mac OS X Lion 10.7.5 (11G63)
    Airport Extreme Second Gen with Airport Utility 7.6.1
    I do not want to update to Mountain Lion again.. since the first time proved to bring with it crashing and lots of glitches. And, I only ever do totally clean installs, wiping my HD with a 3x pass in disk utility. Main problem: External HD's which used to connect to my network with the AE under the "shared" sidebar, no longer appear. Matter of fact, my Airport Extreme in general, no longer appears in the Network folder. Nor do I see the ext HD under the "Disks" tab in Airport Utilities.
    The external IS formatted as HFS Journaled *extended*, and has been for a while, back to when it used to work. I'm not sure of when it stopped being recognized, but the factors that have changed since then are that I did update to ML, but soon after went back to Lion. I also recently moved, and had to set up a new network of course. I also think perhaps that the Airport Utility version changed during this time.
    I've read so many support documents, forum threads *different forums* and nothing seems to point me to a working solution. The HD does indeed work, since I of course plugged it straight in to my MacBook Pro's, and it shows up on both of them. Oh, should note that the other MBP is a year newer than the one listed above. It is the first unibody model 13".  Question is, why would something that was working, stop working? I'd maybe be brave enough to roll back to Snow Leopard, but I'm really positive it was also working under Lion, so I shouldn't have to.
    I'd really love some help on this please. Oh, and this is NOT in order to use Time Machine. I never use it. This is simply to access redundant backup drives on the network for photos and music.
    Thanks much,
    Doug

    I spoke too soon, sort of. While the information I got from the Sonos website is accurate, and did indeed help in getting things started, the external HD with the enclosure I bought still isn't working! I even went so far as to reformat the drive last night, even though it was already formatted correctly. Just tried a few minutes ago, and nothing...  The permissions look exactly as they do on the other disks so I'm not sure of what's up. At first, I thought that maybe Apple changed something about how the Airport Extreme sees externals, such as they must meet specific network based criteria... but then I tried a several year old iOmega portable Go drive, that I hooked up via micro USB and it worked immediately.
    Now I'm wondering if there really might be something to what you said, about the enclosure. Is there a precedent for such an issue? Has anybody else here experienced this?  But the wacky thing is that this external with enclosure was working perfectly not too long ago. So what has changed? I moved, and set up a new network. That has changed. But aside from that? I tried earlier firmware versions, and that did nothing. So either an OS update or my enclosure is all of a sudden wonky... even though it works perfectly otherwise? VERY confusing.  BTW, the enclosure is a Rosewill.
    Doug

  • New Airport Extreme (6th Gen) Dropping Connection from Time to Time.

    Problem:
    6th Generation Airport Extreme drops connection intermittently at random times.
    Set Up:
    6th Generation Airport Extreme (main router - no hard drive/not a time capsule) located center of house on the main floor. 2 Range extenders each approximately 30+ feet away from main router. First range extender (Airport Express - newest generation) located on the third floor parallel to main. Second range extender (Airport Express - new generation) is located at the end of the kitchen (main floor).
    Main Router is connected straight from a Motorolla Surfboard modem on a foyer table at the center of the house.
    Range extenders connected to Main Router wirelessly and at wall outlett height.
    Previous Setup:
    Same setup as above but, with the 5th Generation Airport Extreme instead of the 6th Generation.
    Firmware:
    All current versions.
    Devices:
    1 SONY VAIO VGN-FW490J
    HP Notebook G60
    Several WEMO outlets
    1 iPad Mini
    1 iPad 2
    1 iPhone 5
    1 Motorolla RAZR MAXX
    Macbook Pro
    iMac (wired from main router on foyer table)
            Note: All of these routers/range extenders/modem/computers are plugged into surge protected outlets.
    Notes:
    With the new Airport Extreme my family and I have been experiencing intermettent connection drops. The amber light on the main router turns on and within a few minutes turns green and connection resumes again. This has been happening for a few days now ever since I purchased the new router. This has not happened before with the 5th generation router, which I donated to our church.
    I have not exchanged the product yet. I will be initiating a Complete Power Recycle after some suggested solutions in a bit. I have contacted my Internet Service Provider (Comcast) for a line check and found no problems.
    Has anyone found any solutions to resolve the intermittent connection drops? Is reverting to the previous firmware going to solve this?
    I would like some insights before trying to do all this. Thank you all for your time.
    P.s.
    I've done a detailed post since posts like these is frequently asked questions on set-up, devices, connections, etc:

    Update:
    Before I went to exchange my 6th Gen Extreme, I ran through all possible solutions from complete power recycle to no devices connected. I even went out of my way to my cousin's house to test it out. The same problem still kept coming.
    I was able to exchange my 6th Gen Airprt Extreme with another 6th Gen Extreme the other day. I set it up how the instructions told me and within an hour it did the exact same problem as the previous 6th Gen Extreme. I gave up and decided to get the ASUS RT-AC66R (ASUS RT-AC66U is the same, just the 'R' is Best Buy's model.)
    The ASUS router is just as great as the 6th Gen Router. You can actually get it down to $180 by price matching to Amazon. The ASUS router has 3 antennas that you can adjust according to where the signal is used more. I pointed them more towards the backyard, upstairs, and the living room. The range is by far better than the Extreme because of this. I was able to drive down a good block (3-4 houses down) and still connected to my router. Also it has 2 USB ports which was fantastic for me so I can plug in my external hard drive and a non-wireless printer. It has many more features that I really liked that I didn't even know was possible. The router utility interface is a bit confusing at first but, it's pretty easy once you get the hang of it.
    Some features that I liked with the ASUS was the ability to have multiple guest network with time limits. 3 for 2.4gHz and 3 for 5gHz. I think that Airport guest accounts are only allowed 2.4gHz but not a 5gHz. Though I only needed 1 for each but, I can see this working well for businesses.
    Another feature is traffic manager. I am able to set specific bandwith for different types of use such as, high priority 80%-100% bandwith for gaming, medium priority badwith 70%-90% for HD media streaming/data transfer, and 50%-80% low bandwith for casual web surfing. It also has it's own "beamforming" so that data isn't free roamed.
    Lastly it has AiCloud sync which is basically like having a hard drive into your router but, much like having a Dropbox at the same time.
    More or less I think I'll stick with the ASUS router rather than going with the new Airport Extreme. I think that it's more on firmware issue than it is hardware. If you are not willing to switch to another brand and want to keep staying with Apple, I recommend going back to the 5th generation until a new firmware or rebuilt 6th gen extreme is out.
    I have not found any problem with the ASUS router and no intermittent connectivity issues.
    Now I am not trying to make you buy the ASUS router. I'm merely expressing how great the product is.
    I do have 60 days from Best Buy return policy to try out the ASUS (and report of any malfuntions) and if within that time a new firmware is out for the Extreme. I highly doubt I'll go back to the extreme though.
    Hope this helped!!

  • Why does my Airport Extreme Base Station not recognize my iProDrive powered external hard drive?

    My 500GB iprodrive is recognized when connected directly to any of my computers just fine. My AEBS recognizes flash drives just fine. But the two together don't work. I have tried reformatting to exfat, msdos(fat), extended, extended journaled, none work. Its a powered drive so I'm assuming thats not the problem. Help?

    Its a powered drive so I'm assuming thats not the problem.
    I have to use a powered USB hub with a 1 TB LaCie hard drive when I connect it to the AirPort Extreme, otherwise the drive is not recognized.
    However, I can connect the same hard drive directly to my MacBook Pro and it works just fine without the powered USB hub.
    Try formatting the drive in Mac OS Extended (Journaled), also known as HFS+, and try using a powered USB hub when you connect the drive to the AEBS.
    If that still won't work, then you have to assume that the drive is just not compatible with the USB port on the AEBS.

  • Airport extreme card is not recognize.  what can I do?

    I install the airport extreme card about 3-4 months ago, and didn't have any trouble at all. I used to move the computer to many places and never had a problem.
    This Saturday, I took my PB to a friend’s house and when I turned it on, the icon didn't show at the top bar. I looked in the preferences and the airport connection option can't be selected (is in grey) and it says that any hardware was found. I check the elements of the computer (in "About this mac") and no hardware was found.
    I unplugged the energy, took out the battery and removed the card, and plug it again. I have to say that removing it and put it back again was easier this time than the first time, it moved smoothly). Nothing happened. Still won’t recognize it.
    What can I do? I bought the card in a tech ware house in Barcelona, FNAC who is a legal representative of the mac products.

    Hi!
    Sounds as though maybe your AE wireless card may have failed;
    and if you've tried more than a few times to re-seat the card into
    the slot and had no results, you may see about trying the card
    in another compatible computer to see if just the card is bad.
    You may be able to swap out the part to restore wireless access;
    but I am not sure of any situation that may limit your recourse
    through the reseller of the card you now have. They may not take
    it back, in other words. But to find out if the issue is your AE Card
    or some other potential issue is an important pursuit. So, if you
    can, perhaps a reseller of new parts can let you see if a new card
    will resolve this issue by trying a new card and see if it shows in
    the System Profiler; and if access to the internet is available nearby,
    to also see if it connects readily.
    Good luck and happy computing!

  • Airport Extreme 6th Gens having trouble (one bridge, one router)

    I have two brand new Airport Extremes that I'm trying to troubleshoot. The problem that I'm seeing is that occasionally one (or both) will stop functioning entirely on a weekly basis.
    Details on our setup:
    These are servicing a small business, generally about 40-70 devices are connected between the two. They are located apart from one another to maximize the reach of our wireless network.
    One is set up as a router (DHCP and NAT), it is connected to a switch which is connected to a Time Warner modem that is serviced by our building's IT contractors (I do not have access to those devices as a result). This has led to us receiving warnings about a double NAT, which hasn't been a real problem for us but could a potential point of where these are breaking so I figured I'd mention it.
    The other is set up as a bridge and extends the wireless network, so they are both broadcasting the same SSID. This was set up automatically upon installation of the device.
    I'm only utilizing two of the router's ethernet ports: one goes to a switch that handles our non-wireless boxes. This issue has happened regardless of the switch's presence, though, as previously we just used the ethernet ports on the Extremes and had the same problem; the other goes to the bridge.
    I'm curious as to what in the configuration may be causing this problem, because I'm not totally certain if it is the fault of the Extremes and possibly due to us using our own range of IP addresses with the . Usually it is the bridge that dies and it's a PITA to get working again - I usually have to power cycle both the bridge and the router to get the bridge to function again.
    Thanks for any tips you can provide.

    double nat means you have 2 routers trying to, well route, basically so i suspect that tw modem is really a tw modem/router. if not, think about it, if it is just a modem, what is doing the routing before the switch?
    in a clean setup, it would look like this
    tw box connected to 1st extreme via eth (tw LAN port to ext WAN port, extreme in bridge mode)
    1st extreme to 2nd extreme via eth (again, 1st ext LAN port going into 2nd ext WAN port, extending via a wired connection)
    this is simplified. you can elongate the connections with your switch and wall jacks but the connections should be the same

  • Two Airport Extreme (6th gen): Two seperate networks or one router one bridge?

    Greetings All,
    I have fiber optic service and the modem that came from the ISP is wirelessly capable of old version of 802.11n and short range as well, it has four lan ports as well. So I bought two Airport Extreme (AE 802.11ac) and its working ok but I'm trying to understand the difference between the two scenarios in terms of efficiency and speed;
    1. Fiber optic cable connected to modem. AE1 connected to modem Ethernet port 1
    via physical Ethernet cable. AE2 connected to modem Ethernet port 2 via
    powerline. DHCP disabled on AE 1 and AE2 and carried out by the modem. Wireless
    on modem is of course disabled. SSID the same on both AE1and AE2 but 2.4 and 5
    GHz channels are unique for each AE.
    2. Fiber optic cable connected to modem. AE1 connected to modem Ethernet port 1 via
    physical Ethernet cable. AE2 connected to AE1 Ethernet port 2 via powerline.
    DHCP disabled on modem and AE 2 and carried out by AE1. Wireless on modem is of
    course disabled. SSID the same on both AE1a nd AE2 but 2.4 and 5 GHz channels
    are unique for each AE.
    Any thoughts? Am I better off essentially creating two separate wireless networks or just one with one AE as a router and another as a bridge?

    Your questions are really about a matter of preference. Both 1) and 2) are correct implementations.
    In 1) above, the "modem" (which is actually a modem/router) is providing the routing services for the network.
    In 2), the "modem" is acting as just that, a simple modem with AE1 acting as a router and AE2 acting as a "bridge" to AE1.
    If you asked the support folks for your modem/router which setup was best, they would say 1).  However, if you asked the support folks at Apple which setup to use, they would say 2).
    AE1 and AE2 are creating separate wireless networks, but if you use the same wireless network name,  or SSID,  and password for both networks, everything will act like one "big" network. Technically, this is called a "Roaming Network".

  • Printer printing problems Deskjet Ink Advantage 4645 e-All-in-One Printer

    My computer installed windows 8.1 
    I do not know to define the problem because the printing works with most programs. 
    Printing does not work in programs word pad and word of Office. 
    After printing command one of these programs. Printer pane appears on the taskbar, but does not show any status printing, as if there was no command

    Hi amimi,  Please let me take a moment to say "Welcome" to the HP Forums.   I hope you enjoy your experience!   To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
      I see that you are having an issue with printing from selected programs.  Please run the HP Print and Scan Doctor and if you happen to get any errors, please let me know what the errors are and where the Doctor has failed.
     I also suggest that you attempt to print from other area's, such as Interner explorer or Notepad. Please let me know if you have any issues with these area's.
      Thank you.

Maybe you are looking for

  • Question regarding Classic and Advance table

    Hi, I have classic and advance table. I am populating with VO that brings 100 record. When i render page i see last record being displayed. How can i show my first record by defult on both tables?

  • Error while extending seeded vo, now cant get it back.

    1. I extended a seeded SSMonitorStatusVO and placed it in package : mac.oracle.apps.fnd.wf.monitor.server called as MySSMonitorStatusVO 2. added another column (description) in the query. Query runs fine in sql navigator. 3. added substitution in jpx

  • Error when synchronizing using HTTPS in NW Mobile Client

    Hi all, we are required to have secure communication during synchronization of data between the PDA handheld and the DOE. Therefore, we are using the HTTPS synchronization you can select in the NW Mobile Client under Connection Settings (just set the

  • Error syncronising apps from itunes to iphone4

    hey i am trying to synchronise apps from itunes on my pc to my new iphone 4.but every time it finished syncornising and installing..it put errors from some apps and i am not able to get them on my iphone.any solutions plz? OS. 4.3.5

  • Cisco Security Manager (CSM) License Problem

    Hi All, We have CSM V3.2 with Professional license edition and support 50 devices. It's installed properly in the Cisco Security Manager client as appeared in the attachement but the problem is in the server administration- license management which d