Album v2.0 upgrade

I have v2.0 running OK under Windows 7.
Lately I've experienced problems with image files created by a Fujifilm Finepix F550EXR camera.
Sometimes the import process falls over and has to be repeated to complete the import of eg 100 files. On one occasion when I had it set to delete from the camera I lost a lot of files. I don't do that any more!
The other issue is that Album cannot edit the files, although Elements seems to have no problem.
On the assumption that it's something to do with the size of the files, I was thinking of upgrading Album to a newer version.
I'm concerned though that my exisitng Catalogues, tags and so on may not be upwardly compatible.
Can somoeone advise please?

Are you referring to Adobe Photoshop Album v.2? (no relation to Photoshop)
http://en.wikipedia.org/wiki/Adobe_Photoshop_Album
That software was discontinued several years ago.
Adobe now recommends Photoshop Elements 12 - provided your system meets the hardware and operating system specs required to run it.
http://www.adobe.com/au/products/photoshop-elements/tech-specs.html

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I've seen a couple of threads on this topic, and I'd like to submit my own.
This thread will serve the dual purpose of providing a possible answer to the problem and bringing to attention iTunes Store customer support's poor response thus far.
Here's the problem in a nutshell: When iTunes Plus was made available, I upgraded my Library because I have quite a few EMI records (all bought through the iTunes Store within the last few months), including Pink Floyd's 'Dark Side of the Moon', 'The Wall', 'Animals', and 'Wish You Were Here', among others.
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Dear Travis,
I understand that you are unable to upgrade two of your Pink Floyd albums that are available for purchase as iTunes Plus music. I'm sorry for this trouble.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
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Sincerely,
Cordon
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I received a follow-up four days later:
Dear Travis,
I'm sorry you ran into an error when you tried to upgrade your iTunes library. This error was caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
If you received this error while downloading a large purchase order, please understand that the cause of the error may be a combination of the size of the order you are downloading and the speed of your connection. Please try another connection that is faster than your current connection. If this is not possible, please continue to attempt to download your purchase. This may take several attempts.
Sincerely,
Cordon
iTunes Store Customer Support
And of course, the problem hadn't been resolved as stated. So I sent a reply:
No, I'm afraid you don't understand.. I can't try to download the iTunes Plus versions of my Pink Floyd albums Dark Side of the Moon and Animals because the iTunes Plus Library Upgrade says I have nothing to upgrade.
Why is it telling me this when I have the two albums in the protected 128 kbps format, which I bought from the iTunes store only months ago? Is there a cookie I need to reset somewhere, or is this an iTunes Server issue? Why isn't 'Upgrade My Library' recognizing these two albums?
If you can't solve the issue and allow me to upgrade, would you instead credit my account for the full price of both iTunes Plus albums I'm having trouble with?
To which Apple disappointingly replied today:
Dear Travis,
I understand you tried to upgrade your iTunes Library and all but "Pink Floyd albums Dark Side of the Moon and Animals," were upgraded. I know how frustrating this can be and I would be happy to assist you.
You can upgrade eligible previously purchased music to iTunes Plus. You will see any available upgrades on the new Upgrade My Library page. When you click the Upgrade button, you will replace all the eligible music and music videos you've bought previously on iTunes with available iTunes Plus versions of the same content (you cannot choose to upgrade only some of the items). The upgrade price is calculated based on all of your eligible content at 30¢ per song, 60¢ per video, and 30 percent of each album's purchase price. iTunes Plus music will continually be added to the iTunes Store, so your upgrade offer may change at any time. Please check back often to find new music available for upgrading.
For more information, please visit the iTunes Plus FAQ:
http://www.info.apple.com/kbnum/n305567
I hope this answers your question.
Thank you for choosing the iTunes Store and have a great day!
Sincerely,
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This email is the specific reason I'm posting this issue. I am curious why I would be sent a blatantly common FAQ response instead of the accurate and personal response I'm used to getting from Apple.
If they cannot figure the problem out, why don't they come out and say it, then give me a credit to my account so that I may purchase the iTunes Plus albums rather than troublesomely try and Upgrade them?
Any workaround or comments are welcome, both from Apple consumers and employees.
My apologies in advance to the outstanding Apple team that makes up 99% of the company. I don't intend to let one bad apple (no pun intended, honestly) sour the reputation of the lot of you.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

I've done some comparisons of the File Info between my DRM-Protected 'Dark Side' and 'Animals' songs and the DRM-Free versions. It turns out there are differences which might explain the trouble Upgrade My Library has in recognizing eligible albums.
On 'Animals':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture2.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture1.png
Notice the difference in the album art and, notably, the Copyright information. This is not the same song with only quality affected. Apparently, there was some copyright changes that took place, which might critically affect the eligibility of an album or songs.
The same with 'Dark Side of the Moon':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture4.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture3.png
Notice here, too, the running time of the song is different.
All that needs to be done by Apple is a configuration of Upgrade My Library so that it will recognize these previous versions of these albums for those of us who bought it before the revision took place.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

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I recently replaced my old PC (Windows XP, Photoshop Album 2.0) by a new one (Windows 7), however not without first saving my Photoshop Album catalog on an external hard drive.
As Windows 7 refuses to install Photoshop Album 2.0, I purchased Photoshop Elements 8, as the Adobe website indicated that PSE 8 supported catalogs made by Photoshop Album.
However when trying to restore my Photoshop Album catolog from the external hard drive, after restoring it, PSE8 asks me to convert it and then I always get a failure message saying that the catalog couldn't be succesfully converted .
Can anyone give me a helping hand? Thank you.

The upgrade from Photoshop Album 2 can have some difficulties, but people have been successful. I recommend that you follow the suggested steps and request additional help from others on this forum when you can not resolve a problem.
References for conversions of a Photoshop Album catalog and upgrading for Windows 7
start here--
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Problems_converting_catalo gs
(it includes references to Adobe documents as well as additional comments)
Pay special attention to the beginning where the cleanup steps of Catalog Recover and Reconnect are recommended on your old system for your PSA catalog.
Other references that are more specific to Windows 7 are :
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_PSE_and_Windows
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Run_in_Vista
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ITunes Plus - why do we have to upgrade everything?

I see iTunes is giving us no choice about which tracks/albums that we upgrade -- it's all or nothing.
The "plus" tracks definitely sound better, but to upgrade my entire purchased library would cost me $600 in upgrade fees (assuming all of my 1,400+ purchased tracks are going to be ultimately available in this format) -- it's just too much.
I WOULD like to be able to upgrade certain albums and songs. But at this point, I have no choice about which ones.
So, it seems to me that iTunes' BEST customers are being penalized -- if you've bought only a few tracks from iTunes, then upgrading your entire library won't cost that much and you can just do it and move on. But if you've bought a LOT of music from iTunes in the past -- you have to shell out hundreds of dollars to upgrade EVERYTHING, even though you may want to only upgrade some of your favorite albums and tracks.
The only way around this seems to be re-purchasing individual albums in the plus format ... which is much more expensive that the upgrades, but at least you can pick and choose.
Something's wrong here, I think. I didn't expect iTunes to kick me in the butt like this.

Well, how do we know that? I mean, about EMI requesting it? Why would they care? If you upgrade 10 songs, you have to pay for ten songs. But if you decide NOT to upgrade those 10 songs because Apple/EMI/whoever insists you have to upgrade 100 ... then they've just lost a sale, right?
I mean, have you ever been in a store buying a shirt and had the saleperson say, "sorry, I can't let you buy that shirt unless you also buy these jeans! And these shoes! And, dang it, the entire fall line!! Otherwise you can just walk right out cause we don't need your business!"
I just think it's a odd way to treat loyal customers.

Album v2.0 upgrade

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