All of a sudden, for no apparent reason, it takes up to 5 minutes for the prompt for my password to come come on screen?

When I open Thunderbird it takes up to 5 minutes for the prompt to come up to enter my password. This has just started happening-for no apparent reason. I opened the program in 'safe mode' and it made no difference. Please advise.

Hello Matt,
I hope you had a nice holiday...
OK, so, opening in safe mode does not change behavior.
I'm on Mac (ver 10.9.5), Thunderbird 31.3.0 - up to date.
I'm using a POP server. If changing to IMAP will be beneficial please give instructions. I didn't find anything helpful on the Mozilla site for doing this.
recap:
It takes 2+ minutes for my password verification to come up.
It no longer automatically downloads new emails once I am able to enter password (I checked the account settings and it IS selected to do this).
It takes 1-2 minutes to send messages (no attachments).
I can't think of anything I may have done to cause this change in the way it works. Is there any other specific information you'd like?
Thanks,
Laura
''Matt [[#answer-664747|said]]''
<blockquote>
what happens with the operating system safe mode?
Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
</blockquote>

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