All of a sudden my email asks a password. I use Thunderbird at work and I have not set this password. The person who did left. How do I login now?

I really don't know computers.
I have been working here now for three months and it is just me who works here so I can't ask anyone.
It was working fine until all of a sudden when i press get mail i get:
please enter a password for user ...... on server ...... .
I have not set the pasword and I can't get in contact with the person who did.
Is there any chance of deleting it? Go passed it? I work at a hostel and we make all our bookings via email. I really need this to work!

You administer your email password with your email provider. You need to work with them to reset a forgotten password.
Go to their web mail or email help site and look for a link to reset your password.

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