I ordered Office 2011 with my MBA, but only the trial version came installed - and no product key was ever emailed to me or included in the shipment. Three calls each to Apple and Microsoft have not solved this.
I ordered Microsoft Office 2011 with my Macbook Air, but only the trial version came installed - and no product key for the full version was ever emailed to me or included in the shipment. Three calls each to Apple and Microsoft have not solved this and I am at wit's end. Each company blames it on the other - I don't care whose fault it is, I just want the product key so I can use Microsoft Office! Please help.
You should have received a DVD in the box (with the MBA).
See: https://discussions.apple.com/message/12805337#12805337
Call AppleCare (they need to send you a DVD, which has the Product Key printed on the sleeve).
Similar Messages
-
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
virenkhare wrote:
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
There are no keys, there is no trial version of OSX (ML or Mavericks) and Mavericks is free
What have you downloaded, and where did you get it -
Purchased Teacher and Student edition, but with the trial expired, I cannot use any products?
I bought the Teacher and Student edition (one year plan, prepaid), but after the trial expired, I cannot use any products. It asks for a serial number, which to the best of my knowledge, I never received. Is there something I missed?
Thanks in advance.Trimatirate you will need to locate the serial number you received with your license to use the software for a year. If it is registered then it will be available under your account at http://www.adobe.com/. You can find additional details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
-
I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off
Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.
-
I want to disable or remove Game center from my iphone. It's always pop up during i play hay day game. So i can not solve this problem. Any way i try to log in game center my several Apple id account but it does' not work. I am still stuck in log in page
The Game Center app is pre installed and cannot be removed from the device.
Best thing to do is move it to the last available screen.
Hold down the Game Center app until all the apps jiggle then sliide the Game Center app to the right from one screen to the next. This requires a bit of finesse, but it's doable.
Press the Home button one time to stop the apps from jiggling.
For the Apple ID issue, try resetting.
Tap Settings > General > Reset > Reset All Settings
Then try your Apple ID and password for the Game Center app. -
I changed everything and i signed out then i sign in again but
still my. apple id is disabled plz solve this problem!!!!!????Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H. -
HT5312 I tried to download a song but Apple is saying I have not used this computer before
I tried to download a song but Apple is saying I have not used this computer before and that in order to downloas the song I need to "verify my identity" by answering some securiry qiestions.
This is wrong because I have downloaded scored of songs on this computer but I answered the security queations anyway, only to be told I have answered incorrectly.
But the anwers were correct.
Anyone any ideas what might be happening?
Thank you.Have you re-installed or updated the OS on that computer ? There have also been the occasional post from other people when it hasn't been the first purchase.
If it's not accepting your answers then the page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I am getting the error message "No AirPort card installed" Restarting my iMac desktop does not solve this (Apple help says I need to reset the SMC this way, but nothing changes). Can somebody advise, please?
Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!
-
I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?
If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree -
not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem
Good day Sidharth Namrta,
It sounds like you are unable to make any calls, but you can recieve them, and everything else seems to work fine. I recommend you use the troubleshooting in the following article to help you get that resolved, named:
iPhone: Troubleshooting issues making or receiving calls
Follow the steps below to resolve this issue. Please test after each step.
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I want to get another 4s and use it not as a phone, but only as a video camera and editor and hook it up only to wifi. i would sync it to itunes so i can pay for apps and upload. would this work, or must it be connected to a phone carrier?
Trust me when I say this coming from 20 years of experience.
Get a powered external drive, format it 1 Partition Option: GUID and OS X Extended Journed as the format in Disk Utility.
Download and install Carbon Copy Cloner, clone internal drive to external drive.
Set a schedule to remind you to do it at least once a week, keep it near your charger.
When you plug your charger in, do plug the clone and power the machine up, set the display to sleep only,
CCC will do the rest.
If you want to boot from it, hold the option/alt and select it Startup Manager.
I've seen many TimeMachine and TimeCapsule nightmares and so far haven't seen a problem from anyone using a bootable clone.
It's simple, it's easy, it's more reliable and more powerful than what Apple does and it only takes plugging in a extra cable.
Make as many clones as you want, keep them time seperated, off site etc. etc.
Cables don't have network issues, clones can be verified in seconds merely by booting from them.
Clones protect your productivity, your up in seconds on a clone despite even the hard drive dying.
Software problem? No sweat, boot of the clone and reverse clone your problems away.
If you want to fuss and muss with half implemented TimeMachine and TimeCapsule network headaches then prepare to suffer.
I don't like to suffer, I bought a Mac not to suffer, but it appears you do with TimeMachine and TimeCapsule.
Most commonly used backup methods -
Using Lion and Office 2011 with two computers
Using an iMac at winter home, a Macbook Pro at summer home. Before leaving for the summer I use Migration Assistant to update the Macbook Pro for summer use, leaving the iMac behind. If I buy both Lion and Office 2011, can I use the single installation on one computer, then later move them to the other via Migration Assistant? Or must I pay for two applications? Thanks.
Buy it once at the App Store and then Lion can be installed on as many systems as you "own and control" for no additional charge. This would also apply to Apple's iWork suite. Office 2011 sells in a family pack which allows you to install it on up to three systems. You can definitely transfer the Office apps using Migration Assistant, and you might be able to transfer the license, but you would have to ask Microsoft whether that would violate the Microsoft license agreement.
-
My system is Mac HD OX S 10.8.5. I want to upgrade 10.9.1 and have downloaded it. However, to install it I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated?
If you have 10.8.5 you don't have a PowerPC Mac (PPC). PPC is for pre-2006 Macs. Go to Apple menu -> About This Mac to make sure you have an Intel Mac and that you didn't flip the 5 and 8 in your operating system indication. If you actually have 10.5.8 but you have Intel it gets a lot more complicated to install 10.9.
10.5.8 is the maximum for PowerPC.
10.6 can be upgraded on Intel with this tip:
https://discussions.apple.com/docs/DOC-2455
And it also help you get up to 10.6.6 or 10.6.8 as needed.
https://discussions.apple.com/docs/DOC-6271
will help someone with 10.5.8 determine if they are ready to jump to 10.7 or later.
If you have 10.8.5, you must install 10.9.0 first (free from the Mac App Store) to get to 10.9.1.
Backup your data:
https://discussions.apple.com/docs/DOC-1992
and check http://www.roaringapps.com/ and your printer, scanner, and peripheral drivers are compatible with third party vendors before upgrading to 10.9. -
Since the new iOS it keeps saying I've jail breaked my iPad but I have not done this
Since the new iOS it keeps saying I've jail breaked my iPad but I have not done this. Has anyone had this problem and how can I get rid of this?
You might try doing a restore using iTunes on a computer - make a backup of your content, then restore to factory condition then restore the content.
If that does not clear the problem, you can attach to the computer/iTunes using the DFU mode:
Power down the iPad.
Start iTunes on the computer and connect the USB end of the cable to the computer.
While holding the power button on the iPad connect the dock/lightning connector to the iPad and continue to hold the power button.
After three seconds keep holding the power button and start to hold the home button.
After ten seconds release the power button and continue holding the power button.
After twenty seconds more, release the home button.
You can now restore your iPad and see if that hasn't cleared the problem.
If that does not clear it, take the iPad to an Apple store genius bar for help. -
Hi. I have set up the trial versions of Photoshop CC 2014 and Lightroom 5.6 (ie the Photography plan) on a desktop that I have added a new drive to with Windows 7. Everything works fine BUT it is an old computer and I'm thinking that it may pack up unexpectedly. These things happen. I want to sign up for the Photography plan but I also have a Windows Vista laptop, and that is old too so I may want to put the apps on a new desktop and a new laptop, having already installed on my desktop. That makes three activations. Am I allowed to do this? Cheers. Paul
You cannot have three activations. It's simply not technically possible. If and when the time comes, you simply deactivate/ sign out on one of the old systems and install on the new one. If the system goes belly up, you contact support to reset your account. No need to make it more complicated than that and overthink it.
Mylenium
Maybe you are looking for
-
In my iTunes library, I have grouped together several different singles into an album together. Everything works just as expected within iTunes, the singles are grouped together as an album, are shown as an album when I search for the ablum, etc. H
-
Ipod has itunes symbol on screen and charge cord but won't allow me to get on screen.
I went to restore my Ipod to original setting and after it turning off and coming back on, It shows itunes symbol and white charge cord coming up from bottom and it wont allow me to get off that screen. Even after turning off and back on. As well as
-
Nothing on google to resync LOGICAL standby database
Dear All, Either for Linux or Oracle there are thousand of documents available to resyn PHYSICAL standby database BUT not a single document to resync LOGICAL standby database. Why is this? I have 2 Oracle instance on windows 2003 server one for Logic
-
Hyperion Financial Report is not opening up
Hi All, when I try to open any HFR report from workspace, I get this below error: Required application module reporting.reportViewer is not configured I am also getting the warning and on clicking on details, I get the following information: Warning:
-
Communication strategy missing for external send
Dear all, I want to send O/Cs via mail, therefore I configured the transmission medium of the output type to "external send". As well I set the communication strategy for mail to the output type. Nevertheless I receive an error, when I want to save t