Also can't upgrade - "Older version of ASI can't be removed"

If I go to Windows Installer and try to uninstall the Apple Software Installer it tells me it can't find the file applesoftwareupdate.msi. I have searched my computer and the file is not there. Now that I've uninstalled my old version of iTunes (7.3.1) trying to fix this problem, I guess that means I can't use my iPod anymore????????????????

You can often get past this kind of problem by using the microsoft Installer Cleanup utility, here is a method for installing a troublesome iTunes.
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
http://docs.info.apple.com/article.html?artnum=93698
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

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