Am being prompted to enter security questions when making a purchase on my new IPad. I don't believe I have ever setup security questions on my apple id. How to I create new security questions?
I am being prompted to enter security questions when making a purchase on my new IPad. I don't believe I have ever setup security questions on my apple id. I have tried logging into my apple id and have chosen the security and priviacy settings to set up security questions. However I am prompted to enter answers to security questions and am told they don't match. How to I create new security questions or reset them?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104011)
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How so I create new security questions
How do I create new security questions?
Hi Chrisjos,
Thanks for visiting Apple Support Communities.
If you need to change your security questions, the steps in this article can help:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
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