Am i the only one experienceing problems with buy music, updating, etc.?

an error message comes up everytime i try to either buy music, update apps, or buy apps. help!

"We could not complete your iTunes Store request. An unkown error occurred (-9808). There was an error in the iTunes Store. Please try again later."
In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)"

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Am I the only one having problems with ringer volume since the update?

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Annie Hall is available on DVD only.
It is not available for streaming and I believe movies available for streaming are the only movies available with the Netflix app on an iOS device.

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Am I the only one having trouble with getting apps at the app store?

I am having all kinds of trouble with the apps store. Am I the only one?

No problems here... I am redeeming codes and downloading apps for my organzation right now.

Problem beim Musik kaufen...Problem with buying music

Hi
Produkthinweis: Ich besitze einen iPod touch mit 32 GB, den ich mir am 28.01.2012 gekauft habe. Es ist also ein iPod touch der 4. Generation.
Ich habe mir gestern eine Geldkarte für den App Sore bzw den iTunes Store gekauft und auch gleich das Geld aufgeladen. Danach wollt ich gleich im iTunes-Store auf dem iPod mit dem Musik kaufen loslegen. Doch auf einmal muss ich ich mich verifizieren, also diese komischen Sicherheitsfragen beantworten, weil ich angeblich zum 1. Mal einen Einkauf auf diesem iPod tätige. Das stimmt aber nicht... Ich habe bisher immer nur auf diesem iPod touch Musik und Apps gekauft und höchstens Mal mein Kennwort eingeben müssen. Außerdem habe ich das Gefühl ganz andere Fragen beantwortet zu haben.
Auf meinem Laptop kann ich übrigens mit iTunes ganz normal einkaufen...
Weiß jemand Rat?! Danke im Voraus.
Product information: I have an iPd touch with 32 Gb, which I have bought at the 28/01/2012. So it's an iPod of the 4th generation.
Yesterday, I bought a card, which load up money on my iTunes Store. I started with buying music at the iTunes store with my iPod. But it wasn't possible, because I had to verify myself and I haved to answer these questions of security, because I alleged to buy the first time in the iTunes Store... But that isn't true. I buy all my music with my iPod in the iTunes-Store!!!
I can buy normally music in the iTunes Store with my laptop.
Have someone an advice for me?! Thanking you in anticipation

You need to do as the message says since iTunes is verifying that your are yourself on the different device and that somebody else is not using your ID on the iPod.
To reset the security question:
Rescue email address and how to reset Apple ID security questions
Next try contacting iTunes
Apple - Support - iTunes - Contact Us

Am I the only person having problems with Verizon's refurbished Androids?

The best way for me to share my issue, is to submit a copy of a letter I have written to Verizon.
I have been a loyal Verizon customer for many years now. I have enjoyed good service until my most recent phone purchase approximately 18 months ago. I purchased an HTC Android, which did not work properly. It was immediately replaced with a refurbished phone from the manufacturer, which also did not work properly. That phone was replaced with another refurbished phone form the manufacturer that did not work properly, but after being given NO OPTIONS, I learned that I would have to live with a partially functional phone. For approximately a year I learned to live with the fact that my date/time stamp would disappear, that sometimes my phone ringer would not work, that I would never get an alert sound when a text message arrived. The worst part of this phone is that periodically it would dump/erase all my text messages. Since Verizon could not solve the problem and since Verizon blamed the manufacturer, I had no options, had no choices. Part of being with Verizon and my crappy phone was forced upon me with a 2 year contract. I would only have to be miserable for one more year. Then one day my phone erased some very important text messages. At this point, I had already spent hours and hours and hours with your tech support, and I decided I needed to try and force a solution. While talking with one of your tech people, I learned that the last phone I had been sent was sent to me with Beta software. The software was so outdated that the phone was not updating itself. In fact we could not update the phone manually. So, the tech person put me into yet another HTC. That HTC did have up to date software, but I was still having problems texting, date disappearing and other glitchy things. So, then the next tech person put me into a Motorola. Leary of droids, I asked for an Iphone but was refused. The tech person told me that I could use my HTC charger for the Motorola, and that he would not be sending me a Motorola charger for the phone. I understood.
So, I’ve been very patient throughout this. I figured I just had a few more months to get through this misery, wait for my contract to expire, get the Iphone. Well, I had not idea that the WORST WAS YET TO COME! So, the Motorola doesn’t charge. I tried charging that phone for 3 days, and nothing. So, back on the phone with your tech support. By the way, whomever reads this letter, I hope that someday you have to go through the tedious phone trees that I had to, only to get to Tech Level 1 which pre-screens, then you have to explain your story ALL OVER AGAIN to level 2 tech support. Of course, I now realize that Verizon thinks that I have hours and hours of time, that it is more important for me to burn 2-3 hours of my time to save Verizon 10 minutes of their time. I now realize just what a low opinion the company has of its “clients.” I actually can’t refer to myself as a client anymore; I think I am one of Verizon’s chumps.
So, back on the phone, more misery, more trips to the post office. This tech person could not believe that the new Motorola was not charging, and when I asked her if I could just get an Iphone, she said, “If you are returning a functional phone with the idea that you will get an Iphone, we will charge your for the returned phone. They will test the phone when it arrives, and if there isn’t anything wrong with it, we will charge you.” WOW. So, not only have I not had a phone that works properly, but I have wasted hours of my valuable time on the phone and running to the post office returning phones, but now I am being threatened by your employee who was implying that I am a liar. BUT WAIT, IT GETS WORSE!   So, she sends me another Motorola, and this phone wouldn’t take a charge either. DO YOU THINK SHE SHOULD HAVE SENT ME A MOTOROLA CHARGER INSTEAD OF MAKING ME USE MY HTC CHARGER?! How much money did you save here, $3 for a charger? So the new phone doesn’t charge, and of course now I am back on the phone tree with your tech support. BUT WAIT, IT GETS WORSE! CAN YOU BELIEVE THAT THE WORST IS YET TO COME?
So now I’m very angry. At some point, after a company FAILS you over and over, at some point you have to take matters into your own hands. I figured I am at that point. I ask again for a Iphone, and they say No. At this point I figure I may have to file a small claims against Verizon or pay off my contract, something dramatic, something that will solve the problem. I am now writing down employee names etc. This all went down last Friday, August 24th. I talked with Deshanee. Deshanee determines that the problem is the charger, but I explain to her that I have been reassured by two other tech people that my HTC charger is fine. I told her I was leaving town and needed this resolved. She said that I needed to go to a corporate Verizon store, and there she would arrange for a manager to give me a charger and charge the phone. Really!   So during rush hour traffic on a Friday, I get to run to a Verizon store and test something that might not work!!!!! Whomever reads this letter (if it every gets read), I hope that someday you have to go through this hell, frantic, running around, not knowing if I will have this resolved before my trip, and the HUMILIATION of having to do a tremendous amount of footwork, wasted time, wasted hours. You people must really despise your client/chumps to put us through this misery and HELL! I told her that that was unacceptable that I wanted to talk to a supervisor. If I go to a Verizon store during rush hour traffic on a Friday, going on my SIXTH REPLACEMENT PHONE ISSUE, I wanted to know the problem was going to be resolved. I am not a lab rat to be sent around town for an experiment. I asked her to get a supervisor and have him authorize me an Iphone. Deshannee reluctantly consulted with a man by the name of Chad (she refused to give me his last name), and he said, “No.”   He did not have any other solution for me other than to run to the Verizon store and test out a new charger. I had visions of me sitting in a Verizon store for 2 hours waiting to see if a phone would charge. At this point I am HATING VERIZON. You have no idea the depth of my anger and resentment towards your company. I wanted to personally talk to Chad, and since it looked like I would have no other choice than to follow my orders from Verizon, I started my way to the Verizon store. By the way, there is a Sprint store within two blocks of that corporate, Verizon store.
So Chad is not available but Denshanee connects me with a very nice supervisor by the name of Mary. Both Denshanne and Mary were courteous and professional, and I do not blame them for anything. I BLAME VERIZON for not giving them any customer service tools to work with. After all I have been through, figure out a way to resolve the problem once and for all. I had to come up with the idea terminating my contract, paying the $200 penalty, Verizon crediting me back the $200, and then I would BUY the ****** IPHONE! I suggested this to Mary, and she said that only the Customer Loyalty Dept could authorize that. So, after being on hold for quite a while, she came back to me to tell me that the Customer Loyalty Department would not authorize it. I was left on my own. Since the Corporate Verizon store would not give me a charger for my phone, I had to buy one. They sold me a Verizon, Universal Wall Charger. More to come on this later. Turns out EVEN THIS ISN’T RIGHT! They should have sold me a Motorola charger. It has taken me weeks to figure out why I can’t transfer data!!!!   So, I have spent hours on the phone with Verizon tech support to try and figure out why this ****** phone won’t transfer data. Verizon tech support was NO HELP. THEY DON’T KNOW. So, I had to call Motorola tech support to find out that Verizon’s Universal Wall Chargers are not used for data transfer. If you people were actually trying to drive me crazy, intentionally, I would be afraid for my life. If this is your level of competence when you are trying?
I went on my trip and of course, when I arrived in Europe, my phone did not work. I had to get on your tech support again, and it took 2 hours to trouble shoot the problem. Even though I had called several times to ensure my phone was international ready, to make sure I had a calling plan and a data plan, no one bothered to fill my requests. I believe I should record every phone call to Verizon, document everything. So, even after I got on a data plan, I received alerts that I was mounting over $1,000 in data roaming charges. I had to call Verizon several times from Europe to remedy this. You people just love making things hard. I hate Verizon.
So, my new Motorola does not transfer data to my computer, for a reason I am not sure of, but Motorola claims I have the wrong USB cord. I requested a car charger and was denied that today by your tech support person, Vondra. She said that Verizon only warrants phones, and that we have to buy the chargers and such. Yeah, of course Verizon doesn’t; that would cost you $3? So, I called the Verizon corporate store on La Cienega, the store that refused to give me a charger, that made me buy one (one of your tech people did credit me back for that BTW). I spoke with the manager, Vanessa. She said that they don’t carry Motorola chargers. They sell the phones, but not the chargers. I explained to her about the data transfer problem I was having, and she suggested I buy a memory card reader. GREAT. So, Verizon’s solution is to abandon the idea of having the proper equipment, piece meal a solution and yes, make me pay for it!
So, another item, which your tech support cannot solve, is that the phone does not work while it is being charged.   So, I called tech support again, asked to speak with a Supervisor. I was put on hold for a long time, and the tech support person came back and told me that there were no supervisors available and that one would have to call me back. I asked her the name of the supervisor that is supposed to call me back, and she said, “Alvin.”
So, a day has gone by and no call from Alvin. I doubt he will call. Your company is obviously going through some rough times. I am sure that within a few months, Verizon’s incompetence and failings will start to be reflected in your ratings
I have visited the Sprint store, and I am familiarizing myself with what they have to offer. Early next year my contract expires, and most likely I will leave Verizon. I should take you to small claims court! Most of all, I so much regret all the people I referred to you, dozens. I talked up your network, I told everyone how happy I was with the service. I was your advocate. No longer, and I am not putting the same effort into letting people know how horrific Verizon has been with me during these last 18 months. I am counting the months until my contract expires. I will limp along with this broken phone until my contract expires, just has I have done with all the other defective phones Verizon has provided me with. For a year my HTC phone ran on the first generation software, and I managed to just use it as phone, nothing much more, and that’s what I’ll have to do with this ****** piece of crap.

I believe you, Ihave been a subscriber for over 8 years and over that period of time I have has some phones fail. This I can accept and understand, however the policy of Verizon of only sending out recertified phones is a joke. I have had over 10 replacement phones sent out to me an none have actually lasted more that 1 month. Last year this went on and on, I was able to fix this by upgrading to the samsung stratosphere.   My son's Pantech phone failed and was replaced several times and to resolve this, I ended up purchasing a replacement from Amazon.
My worked fine at first, then the internet started to get really buggy and hard almost impossible to connect. I was very hesitant to have them send a replacement because of my experience with the replacement phones, however I had to concede because I could not connect to the Internet. I was assured that the replacement would undergo a 100++ point check. It arrived and I was happy with it, however a week later, it stopped charging. I spoke with a supervisor and the options he had for me was 1. keep going thru the warranty replacement process, 2 they will send me a downgraded phone (a 3G, unlike the 4G that I bought) or 3. they will buy it back for ... wait for it...$68. Another supervisor told me then they will have to keep sending out phones, every week if needed.
As expected the replacement phone failed again, and out of frustration I called again and they connected me to a manager immediately (my account is flagged because I filed a complaint with the BBB. And for once I got a helpful person, he told me they could not ship a new phone, but a different brand, the Motorola Droid 4, I said I want to keep the Stratosphere because of the car dock and desk dock, he said they would give me new docks as well. This seemed like a good deal, so I accepted. The Droid arrived and I was setting it up, transferred the sim, the 32 GB SD card, contacts and all. I noticed that the sim was not registering, it showed no data, I tried to remove it and it BURNED my hand, needless to say it fried my SD card with all the data, photos, etc....
When I was using a basic phone, this was not a big problem, just move your contacts and you are done. With smart phones this is a lot harder, you have to load all the apps and settings again. My stand is that I am paying $200++ a month for decent service... not even perfect, just decent. I get defective phones and Verizon is not willing to rectify this. I spoke with someone from the executive office of verizon and basically her answer was to keep replacing the phones until one works,, buy an new one at full retail price or get it from a third party like Amazon or Ebay....or...get this since I am 5 months away from my upgrade date, they will LET me do an early upgrade to any non apple product, but PAY an early upgrade penalty.
Right now I think that I will use one of my phones, BUT I will aside from the complaint with the BBB, I am filing a complaint with the FTC. I wrote this on the forums a few weeks ago, but of course no one from Verizon will have the B@ll$ to answer this.
Message was edited by: alexander ruiz

Am I the only one without problems?

I realize this is a support forum, and as such, most people come here looking for help because of some sort of problem. I usually read support forums looking for potential pitfalls that maybe I can avoid by reading others experiences.
Having read all the horror stories, I was expecting all kinds of trouble after installing the new iLife '08. But to my surprise, my existing domain upgraded without a hitch, I made massive changes to my site and it published without even a hicup. And I have made severaly twiks to my site and it has published the changes without one single problem.
I know this does nothing to help those that are having all kinds of nightmares, but I just want to say that there must be others that are having great success with this update.

Hi Gordon,
I am a .mac member. My iWeb 6 site upgraded to iWeb 8 with no problems.
I wasn't asked to find my domain file. iWeb didn't crash, either on the updating of the domain file or on publishing the site once I made a couple of little tweaks. I still have all my comments in my blog. All my photo album pages still have all their photos.
I used only the templates that came with iWeb. My one domain.sites file was in the default location (I did not change the location) The photos in my albums came from iPhoto and from folders not in iPhoto.
My site isn't too large. I have a Welcome, My Albums (12 albums), My Movies (7 movies) and a blog page.
I hope more people post who didn't have any problems. Reading this forum the past week or so, I was scared to even open iWeb 8. Since I had several backups of my domain file, I figured I try and see what happens. It went without a hitch (cross my fingers)

Am I the only one having trouble with netflix on iPad? When I type in a movie title to search, I get a message that there is no such title. It's a well known title -- Annie Hall. Same with other woo

I wanted to say that I can't find any Woody Allen movies on Netflix on my iPad, but can on my computer. (I don't think the new netflix ap for iPad works as well as the older one.) Am I doing something wrong?

Annie Hall is available on DVD only.
It is not available for streaming and I believe movies available for streaming are the only movies available with the Netflix app on an iOS device.

Am I the only one having difficulties with aol on my iPod touch? I can't download email attachments *videos n stuff* is this just me?

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You need to reopen that case file for your initial problem and get that resolved. That's the first thing.
The second thing (the download times) can easily be checked out while you are at the Apple Store (as a test you do yourself). Find a couple of large apps (like maybe approaching 1 GB) in which you don't have any personal data in them, and delete them from your iPad. Then redownload them and see how long it takes at the Apple Store.
If it's quick and normal at the Apple Store, then you've got so,e problem with the iPad working right with your home WiFi, and you'll have to sort that out. If it's just as slow at the Apple Store, then you can open up case file on that issue while you are still in the Apple Store.

Am i the only one having problems today with iMessage?

iMessages not being delivered

Here is another to add to TheMaxxMann. Did that person have an iphone at one time and did they change to another phone? If so then they need to go into their profile on apple's website and delete the phone from their profile so imessage will not be active anymore.
Have your friend go to this website if they no longer have an iphone.
https://daw.apple.com/cgi-bin/WebObjects/DSAuthWeb.woa/wa/classicLogin?appIdKey= 58ef9db8ff4d201409e7270a68e4408ae1678e1618204c476572a1b5e5fb3518&path&language=U S-EN&view=1
If they do or they got a replacement phone then they may have to update their product serial number there.

Nice to know I'm not the only one having problems - can someone help me !

OK,
this is the story so far.
I use Garageband then iWeb to do some Podcasts. I send them to my own .Mac page and then to good old 'iTunes' and here is the problem.
First, I am new to all of this, a 'beginner' lets remember that part.
So, I have 2 Podcasts on iTunes, very simple ones for the moment all in Education, although they should all be in the 'Higher Education' section but they are not. Anyway I just want to add a new episode to one of them ( RPE 202. episode 2 ) but when I try to 'submit it to iTunes ( using iWeb, as you do ) when i get to the first page with the URL feed inserted already ( by iWeb ) I get that wonderful message stating that the 'Feed has already been submitted' Yes I know that, it's me. So can someone tell me please how to add a new episode to a Podcast already on iTunes please !!!
It should be a lot more simple then this, but it is not ( In my mind anyway )
Why don't Apple ( in iTunes ) just have a 'Tick box' asking you if you are just
'updating or adding another episode' . You tick ( yes ) and then it lets you do what ever you are trying to do. If I am using the Software they suggest then why does it not work properly ? Why does iWeb give the same Feed to one that is used, why does it not add either another 'Letter or number' to let the system know ah I know that Feed, it wants to be added to 'that' Podcast.
Sorry for the rant at the end but I am sure this could be made easier for us all.
Happy week-end
Steve

If the feed is already submitted, you don't have to do anything else. Add your podcast to iWeb, publish, and wait. iTunes will get the feed.
I too publish a podcast. When I update the website, it is automatically (maybe a little delay) added to iTunes
Here's a link to my podcast: MHBC Sermons
You can also find the podcast in iitunes by doing a search for "MHBC"

Am i the only one having issues with icloud??

ive tried to many times to access it and its not allowing it does anyone else have issues accessing it?

Given my personal experience with both the ReSound LiNX and Starkey Halos paired with my iPhone, i can confirm that the interplay between both hearing aids and the iPhone is far from perfect. However, I don't think it is more Apple's problem than it is ReSound or Starkey. Apple has developed technical and programming interfaces to work with a large universe of Bluetooth devices. Consequently, the responsibility for connecting really relies on the device manufacturers to craft devices that meet the connectivity standard as it is defined. That hearing aids experience struggles there doesn't surprise me. The miniaturization of circuitry and the functionality they can pack into very small devices is astonishing.....but also leads to compromise as any other micro-miniature device would have compromises.
My more immediate concern for you is that you have been told that you must disconnect your hearing aids from your iPhone before answering a land line handset. That doesn't sound right.

Am i the only person having problems with FCP

i like FCP and have heard nothing but good about it, ive been working on it for 3 months now. Before i worked on Velocity. Anyway Im a little disappointed about it. I don’t know if its my Mac or maybe im doing something very wrong BUT. When i reverse n clip it becomes unusable, same with slow motion. i have to re-render the whole Friking time. Honestly, if i log on to facebook then i go back to FCP everything is unrenderd. If u key frame the capacity of n Bitmap the whole thing goes blurry. If so many ppl are using it with no complaints i honestly believe im doing something wrong. So if anyone can assist me please do so.

Ok i get the whole mpeg thing that was a problem i had 3 week ago but thanks to u guys its solved . And All the other errors i mentioned didnt happen with mpegs. Its happening with DVCpro HD 1080i clips. (NO MPEGS INVOLVED) And i have read the first 2 books in FCP. And on my other tread i asked why the slow motion ***** so much and then they explained to me how to slow mo, and thats exactly how i do it my problem is that it ***** at slow mo. Enyway ive downloads a grading plugin from a site. NOW if i use that plugin with a slow mo clip is amazingly makes the slow mo so much better, and its not made to do that. Before that plugin i would send my clip that i want to slo mo, to my old edit suite and slow mo it there then bring it back to FCP. And bitmaps pictures go blurry when a key frame the capacity of it. BUT the worst error of all is the rerender prob i got. read my 1st tread on this page...
I hope im more clear about it now.
Thanks in advance for the help.

Since upgrading to iOS7 my iPhone's functionality as a telephone has been degraded. Am I the only one experiencing issues with my ear activating various keypad buttons such as "mute," "speaker" and assorted numerics during phone calls?

Unknown if this is a software problem or new placement and enlargement of buttons on screen...

Unknown if this is a software problem or new placement and enlargement of buttons on screen...

Am i the only one experienceing problems with buy music, updating, etc.?

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