Anonymous User Login

Hi All,
I have an issue with 'Forgot Password' button in the end user login. When a Forgot Password button is clicked, a Question Login workflow will trigger (I think I am right?) .Now I would like to customize the 'Question Login' workflow as per my requirements, but unfortunately I am not, I modified the system configuration object, but still with no luck I am not able to customize that workflow.
So I thought of using anonymous login page and I can launch my own workflow as per my requirements. I have registered my workflow at 'anonymous end user tasks'. and I try to launch the anonymous login page using the url 'http://localhost:8080/idm/user/anonlogin.jsp'. I am getting the following errors.
An unrecoverable error has occurred processing the request. Contact your system administrator.
Syslog ID = LG-1111-024933.
Only the Reset Administrator may access this view.
I don't know, where I am doing wrong. For the first time I am trying to use anonymous login page.
Did anybody faced similar problems?
Can anybody please post some points, like what is the procedure to use a Anonymous login page?
Thanks in advance

Well, first, I visited Configure > User Interface, and enabled Anonymous Enrollment.
Next, I went to user/login.jsp, and saw "Request Account". I clicked on it, and up popped the user/anonEnrollment.jsp page. (I was looking at using this for one of our requirements; turned out I didn't need it, and did something else).
Anyway, a quick check with Live HTTP Headers for Firefox shows that the post was directly to anonEnrollment.jsp; anonEnrollment.jsp has this at the top:
String anonUser = LoginHelper.getAnonymousUser(session);
if (anonUser == null) {
    String url = "user/login.jsp";
    LoginHelper.redirect(req, out, url);
    return;
}Not a huge amount of help. However, it does establish that there is an "getAnonymousUser" method, which is documented to return "the currently registered anonymous user name if any". And reading the Workflows, Forms, and Views manual, it states that the anonymous main page is for "... when a user who does not have a Identity Manager account logs in, an Identity Manager user object is created ...". Basically, if you're using pass through auth, and have a source system that will let a user authenticate, they can then set themselves up.
So, I visited "anonmain.jsp" after clearing all cookies, and up popped "anonlogin.jsp", with a login box. I entered "anonymous", and lo!, I was logged in, and saw the anonymous user menu. In other words, I was "provisionally" logged in with an account that doesn't really exist (anonymous).
However, I had to provide that extra bit of information, namely, my "fake" user name of "anonymous". I don't know how you'd do that without JSP customization.
Basically, "anonymous" means "has a username, but we don't have an account", rather than "truely anonymous" as near as I can tell. The system will do it for you in the case of "Request Account" (the generated login page has some Javascript code to redirect to anonEnrollment.jsp), but it doesn't seem to be an exposed API.
You might get somewhere with customizing the "Request Account" string in the messages catalogue, and then customizing the anonymous enrollment workflow.

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