Another email problem!

Ok, here goes.
I've been using an iMac for ages and my wife and I have just purchased a two new iphones on the Orange network (UK),and are both experiencing the same issue.
Emails can be sent from the iphones without any issue, however any email received on the iMac does not reach the iphone and any email received on the iphone (not many are actually getting through) are not reaching the desktop!
We have about 7 accounts between us (work, ebay, etc) with SKY. I've checked the settings with friends who also have iphones and still can't work it out!
Any help would be much appreciated
Cheers Steve

When messages are accessed with POP the account keeps the mails copy in the inbox.
Does this mean the account settings with the email client used on your computer for accessing the account for removing messages from the server when downloaded by the email client is set to Never? Messages are not removed from the server when downloaded by the email client used on your computer for accessing the account?
in a Sky account I have the option of enabling or disabling the IMAP access.
This means you can access the account as a POP account or as an IMAP account with an email client used to access the account. If you want to access the account as an IMAP account, you must enable IMAP access for the account settings at the server, but doing so will not change the account type from POP to IMAP with an email client used to access the account. In other words, if you are accessing the account as a POP account with the iPhone's Mail application and you want to switch to IMAP access with the account, you must enable this at the server for the account settings and follow this by deleting and recreating the account as an IMAP account with the iPhone's Mail application.

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi and Welcome to the Forums!
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KB10154 How to integrate a POP or IMAP email account through advanced integration
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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KathyJCole wrote:
I have tried steps 1 to 3 without success.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Email problems and the incompetence of BT call cen...

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Hi Cross_Bug.
First of all i too know how frustrating it can be being put through to some one who is less than compitent with there job. However with the steps that they do it is required before they can use any other protocols so unfortunately you would just have to bare with them.
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BT Correspondence Centre
Providence Row
Durham
DH98 1BT
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If this answer has helped please mark it up

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I've updated my 3gs to iOS4 (truly i've recovered it with the iOS4 and set it like a new iphone), everything goes fine except the email app.
I set my gmail account with exchange server for push mail but everytime i open mail app I see a list of blank unread messages.
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Another BIG problem is with the threaded messages, many times i can't open a new e-mail if it is te second or third from the same sender.
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Message was edited by: tecnoseven87

Terribly sorry for the long delay in replying (Work, Life, etc. BUSY).
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EMAIL PROBLEM FIXED?

I'm wondering if peoples' email problems with the new iPhone and/or with the 2.0 upgrade have now mysteriously (or not so mysteriously) gone away.
If so, please post here to share your experiences.
I think I've solved my problem, though it may still be too early to tell, and last night I posted on another thread here (http://discussions.apple.com/thread.jspa?threadID=1603761 ). I've pasted that post below.
What I see this morning in a couple of other posts is people who also seem to have solved their problem, though each has a slightly different story.
However, the common denominator among them all seems to be setting up IMAP instead of POP accounts for email.
If your problem seems to be solved, please post here and tell the world how you did it.
Here's what seemed to have worked for me:
OK, it's only been a few hours, but I've done something that (at least for these few hours) seems to be working.
Time will tell.
Here's what I did:
1. Deleted both email accounts from my iPhone.
2. Changed one of my two accounts on my desktop computer from POP to IMAP (when I say changed, what I mean is added a new IMAP account and then disabled the POP version. You can't really make that type of change once an account has been created, so you have to open a new one and either disable or delete the old one, savings messages first, of course.)
3. Set up the same IMAP account on my iPhone.
It's been working ever since.
Again, though - that's only a few hours.
I also tried to change (again, not change, but add a new one) my other email account to IMAP on my computer, but it wouldn't let me. Maybe Comcast doesn't allow IMAP accounts. Anybody know for sure?
I will see how this all looks in the morning and into tomorrow and repost.
As of right now, it looks like IMAP is the way to go.
It still hasn't been 24 hours since it seemed to get better, but this time it seems to be consistently updating the mail from the server and that's a first.

Old Yahoo Account Push IMAP Mail Solution
Yes, one can always create a new Yahoo! account in order to have PUSH Yahoo! email on the iPhone. However, many people cannot get their old established account at Yahoo! to set up on iPhone. I think that I figured out how to get it to work today.
After many previous failed attempts, today I decided to try deleting all of the folders that I had set up in the old Yahoo! account as well as all emails in the Inbox, Trash, and Bulk etc. (I saved them all using POP to mail.app) I then immediately tried to save the IMAP settings on the iPhone and it worked. I'm not sure if the added folders full of emails were the problem or the current inbox full of emails but deleting them all allowed iPhone to create the PUSH account.
I hope it works for everyone.

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I have changed the Incoming Server settings and the outgoing server settings according to the various suggestions I have received (e.g. changed the port back and forth, checked and unchecked "use secure connection" and "verify certificate", etc.).
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Sorry that is the T-Mobile setup process for AOL, after investigating I realized that AOL and Verizons network dont play well the way I got it to work was either setup Google to retrieve AOL account or use the app from AOL located here.. http://mobile.aol.com/product/android/aol/
Also here is the setup processes for all AOL supported apps, it doesnt show Android but maybe you can play with some of the settings and get it to work through the app.... http://about.aol.com/faq/openmailaccess
UPDATE: Did some more reasearch and found this information at DroidForums by Drakkarr that may work...
How to set up my Droid email to send/receive Netscape, AOL or AIM emails?
Setting up access to the AOL or AIM Mail servers is simple, and the settings are similar for most email applications.
The basic information that you need to keep in mind to set up your email application using IMAP and POP3 is as follows:
Your email address is [email protected] or [email protected]
Be sure to include the @aol.com or @aim.com suffix.
The incoming mail (POP) server address is imap.aol.com and imap.aim.com for IMAP, and pop.aol.com or pop.aim.com for POP3.
Select the check box for leaving messages on the server.
The outgoing mail (SMTP) server address is smtp.aol.com or smtp.aim.com, port: 587.
Your user name is your AOL or AIM screen name.
Your password is your AOL or AIM password.

My mail program frequently asks for passwords that I have provided and saved many times. I am running Snow Leopard and have run the Keychain repair a few times to no avail. Is there a fix for this or do I have to find another email program?

I am running Snow Leopard and have run the Keychain repair a few times to no avail.
Is there a fix for this or do I have to find another email program?

This is frequent, not just occasionally. All cancel does is stop the email from coming through until I provide the password.
I thought about it being on the provider's end but it never happened when I was using Entourage, I just don't particularly like that program.
I don't understand why this problem has gone on so long without Apple doing something to fix it but I will continue to look for alternatives to the Apple Mail program. If I find a good one I will let all know through avenue.
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Could please someone light my lantern because I am a bit lost. I searched a lot for an explanation but did not found any.
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In your imta.cnf:
In the channel blocks, tcp_local now reads:
! tcp_local
tcp_local mailfromdnsverify smtp mx remotehost inner switchchannel identnonelimited subdirs 20 maxjobs 1 pool SMTP_POOL maytlsserver maysaslserver saslswitchchannel tcp_auth sourcebrightmail backoff "pt30m" "pt1h"
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BRIGHTMAIL_CONFIG_FILE=/usr/iplanet/server5/msg-dusty/imta/config/SpamAssassin
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Another email problem!

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