Another ESB issue in less than 24 hours!!!! (RPC based web service)

Ok, now I'm a little upset :-(
ESB does not support creating a SOAP service if the target service is RPC based and has its messages based on simple type.
OK, but, BPEL DOES!!!!
So, why ESB does not???
Below my target WSDL, which works nicely on BPEL, but I'm not able to configure in ESB:
<?xml version="1.0" encoding="UTF-8" ?>
- <!-- Created by TIBCO WSDL
-->
- <wsdl:definitions xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:tns="http://xmlns.example.com/1182368010880/customerInputImpl/RetrieveServices" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:ns0="http://xmlns.POC.com/unique/default/namespace/customerInfo" xmlns:xs="http://www.w3.org/2001/XMLSchema" targetNamespace="http://xmlns.example.com/1182368010880/customerInputImpl/RetrieveServices">
- <wsdl:types>
- <xs:schema xmlns="http://xmlns.POC.com/unique/default/namespace/customerInfo" targetNamespace="http://xmlns.POC.com/unique/default/namespace/customerInfo" elementFormDefault="qualified" attributeFormDefault="unqualified">
- <xs:complexType name="customertype">
- <xs:sequence>
<xs:element name="SEQUENTIAL" type="xs:string" minOccurs="0" />
<xs:element name="REFERENCE_TYPE" type="xs:string" minOccurs="0" />
<xs:element name="ACTION" type="xs:string" minOccurs="0" />
<xs:element name="COMPANY_CODE" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_STATUS" type="xs:string" minOccurs="0" />
<xs:element name="STATUS_ADDRESS" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_TYPE" type="xs:string" minOccurs="0" />
<xs:element name="LEGACY_CODE" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_NAME" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_NUMBER" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_NAME_PHONETIC" type="xs:string" minOccurs="0" />
<xs:element name="BRANCH" type="xs:string" minOccurs="0" />
<xs:element name="VERIFIER_DIGIT" type="xs:string" minOccurs="0" />
<xs:element name="STATE_REGISTRATION" type="xs:string" minOccurs="0" />
<xs:element name="MUNICIPAL_REGISTRATION" type="xs:string" minOccurs="0" />
<xs:element name="INDICATOR_CONTRIB_ICMS" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_CATEGORY" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_CLASS" type="xs:string" minOccurs="0" />
<xs:element name="ADDRESS_TYPE" type="xs:string" minOccurs="0" />
<xs:element name="ADDRESS1" type="xs:string" minOccurs="0" />
<xs:element name="DISTRICT" type="xs:string" minOccurs="0" />
<xs:element name="CITY" type="xs:string" minOccurs="0" />
<xs:element name="STATE" type="xs:string" minOccurs="0" />
<xs:element name="ADDRESS3" type="xs:string" minOccurs="0" />
<xs:element name="POSTAL_CODE" type="xs:string" minOccurs="0" />
<xs:element name="PHONE_COUNTRY_CODE" type="xs:string" minOccurs="0" />
<xs:element name="TELEPHONE_AREA_CODE" type="xs:string" minOccurs="0" />
<xs:element name="TELEPHONE_NUMBER" type="xs:string" minOccurs="0" />
<xs:element name="TELEPHONE_TYPE" type="xs:string" minOccurs="0" />
<xs:element name="TELEPHONE" type="xs:string" minOccurs="0" />
<xs:element name="TELEX" type="xs:string" minOccurs="0" />
<xs:element name="FAX" type="xs:string" minOccurs="0" />
<xs:element name="CONTACT_LAST_NAME" type="xs:string" minOccurs="0" />
<xs:element name="JOB" type="xs:string" minOccurs="0" />
<xs:element name="TELEPHONE_EXTENSION" type="xs:string" minOccurs="0" />
<xs:element name="CREATION_DATE" type="xs:string" minOccurs="0" />
<xs:element name="LAST_UPDATE_DATE" type="xs:string" minOccurs="0" />
<xs:element name="ERROR_MESSAGE" type="xs:string" minOccurs="0" />
<xs:element name="GL_ID_REC" type="xs:string" minOccurs="0" />
<xs:element name="GL_ID_REV" type="xs:string" minOccurs="0" />
<xs:element name="PAYMENT_METHOD_NAME" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_PROFILE_CLASS_NAME" type="xs:string" minOccurs="0" />
<xs:element name="CUSTOMER_ATTRIBUTE" type="xs:string" minOccurs="0" />
<xs:element name="ACCOUNT" type="xs:string" minOccurs="0" />
<xs:element name="TAX_BUREAU_ADDRESS" type="xs:string" minOccurs="0" />
<xs:element name="SALES_TERRITORY" type="xs:string" minOccurs="0" />
<xs:element name="REGISTRATION_TYPE" type="xs:string" minOccurs="0" />
<xs:element name="LAST_UPDATED_BY" type="xs:string" minOccurs="0" />
<xs:element name="CREATED_BY" type="xs:string" minOccurs="0" />
</xs:sequence>
</xs:complexType>
- <xs:element name="customer">
- <xs:complexType>
- <xs:sequence>
- <xs:element ref="ns0:customerInfo" maxOccurs="unbounded">
- <xs:annotation>
<xs:documentation>Comment describing your root element</xs:documentation>
</xs:annotation>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
- <xs:element name="customerInfo" type="ns0:customertype">
- <xs:annotation>
<xs:documentation>Comment describing your root element</xs:documentation>
</xs:annotation>
</xs:element>
</xs:schema>
</wsdl:types>
- <wsdl:service name="customerInfo">
- <wsdl:port name="SOAPEventSource" binding="tns:SOAPEventSourceBinding">
<soap:address location="http://COMPANHI-F20AF2:8889/RetrieveServices/customerInfo" />
</wsdl:port>
</wsdl:service>
- <wsdl:portType name="customerInterface">
- <wsdl:operation name="customerInput">
<wsdl:input message="tns:customerRequest" />
<wsdl:output message="tns:customerResponse" />
</wsdl:operation>
</wsdl:portType>
- <wsdl:binding name="SOAPEventSourceBinding" type="tns:customerInterface">
<soap:binding style="rpc" transport="http://schemas.xmlsoap.org/soap/http" />
- <wsdl:operation name="customerInput">
<soap:operation style="rpc" soapAction="/RetrieveServices/customerInfo" />
- <wsdl:input>
<soap:body use="encoded" encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" namespace="http://InputMessageNamespace" parts="customerRequestDATA" />
</wsdl:input>
- <wsdl:output>
<soap:body use="encoded" encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" namespace="http://OutputMessageNamespace" parts="customerResponseDATA" />
</wsdl:output>
</wsdl:operation>
</wsdl:binding>
- <wsdl:message name="customerRequest">
<wsdl:part name="customerRequestDATA" type="ns0:customertype" />
</wsdl:message>
- <wsdl:message name="customerResponse">
<wsdl:part name="customerResponseDATA" type="xs:string" />
</wsdl:message>
</wsdl:definitions>
Now, I'm thinking about what to tell to the customer of my proof of concept :-(
Denis

I do agree that we need to go through Oracle SR process to get any resolution instead of just relying on public forums. That helps you, Oracle and others facing similar issue.
Having said that I also can understand Heizard frustration because I felt the same way some times. Oracle needs to improve on their Support personnel skill set in SOA suite arena. The current support process makes you think twice/thrice...before you log a SR. In most of the cases you feel like training them with the tool set....:-(
Let me give you a real situation. I created a simple test case with file in and file out bound adapter for one of my issues and uploaded to SR. Guess what the analyst came up with....can I do OWC with you to understand the scenario..or SR is missing which file to use to test etc..and the SR goes to @CUS status.....you loose a day or two on this....
Once you were able to get through that first layer you will be impressed the kind of support you get. I am in same boat working aggressively on couple of critical SRs. Once those gets into development court I was able to resolve them in matter of weeks. It's only that getting there took me a while.
So it all depends on what your timelines are and what kind of relationship you have with Oracle (read how deep you are with Oracle products)
ESB is very lightweight and it does some trivial things very quickly. It also lot easier on developers who are new to whole web services world.
So far I have been trying only Doc/Lit services because that's what our standard is and assumed RPC/Lit just works. Now this thread started to worry me as well. So better give it a spin and start Oracle Support fun.....:-)
Regards,
Rajesh

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    How much data do you use on your computer a month?
    Our 3 person household with Cable internet guzzles close to 300 GBS a month at home and have a 30 GB cellular data pool. (Which we don't make much of a dent in)

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