Another slow macbook thread

As the title says really, for a few weeks now my 2012 Macbook Pro is running slow and freezing even doing the simplest of tasks like writing this message.
some info on my mac -
Macbook Pro 13inch 2012
2.5 GHz intel core i5
4GB 1600 ram
500gb sata disk
it suddenly just began to run slow so I did a fresh install of mavericks, no luck. So I did a fresh install of snow leopard again no luck and since then have worked back up and now running on Yosemite.
The only way the laptop seems to perform at an okay pace is if I am running disk utility, whether that be a verifying/repair the permissions or erasing free space... but still it is slow but at least it usable to some degree.
any ideas on what could be up?
the laptop was dropped from a considerable height last winter but after it happen the only damage was cosmetic and it performed fine until a few weeks back..
I have thought about replacing the disk or ram but I don't want to spend the money incase I'm wrong or missed out something
any help is appreciated? thanks adam.

Similar Messages

Another slow MacBook Pro. PLEASE HELP.

I have a Macbook pro 2010. It is slow.
I did an Etrecheck and pasted something that was in another forum into my Terminal.
This is my Etrecheck
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.66 GHz Intel Core i7 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 2 days 22:34:8
Disk Information:
          ST9500325ASG disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Untitled (disk0s2) / [Startup]: 499.25 GB (67.47 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
Problem System Launch Daemons:
          [failed] com.apple.wdhelper.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
Launch Agents:
          [running] com.sophos.uiserver.plist Support
User Launch Agents:
          [loaded] com.google.keystone.agent.plist Support
          [loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
          iTunesHelper
          Steam
          NIHardwareAgent
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
          AdBlock: Version: 2.6.37
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
          Destinations:
                    Seagate Backup Plus Drive [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 1
                    Oldest backup: 2014-05-18 03:30:29 +0000
                    Last backup: 2014-05-18 03:30:29 +0000
                    Size of backup disk: Excellent
                              Backup size 931.19 GB > (Disk size 0 B X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              25%          InterCheck
               8%          Google Chrome
               8%          repair_packages
               4%          WindowServer
               3%          uTorrent
Top Processes by Memory:
          92 MB          repair_packages
          63 MB          InterCheck
          58 MB          Google Chrome
          41 MB          Google Chrome Helper
          30 MB          iPhoto
Virtual Memory Information:
          21 MB          Free RAM
          636 MB          Active RAM
          625 MB          Inactive RAM
          941 MB          Wired RAM
          17.68 GB          Page-ins
          2.06 GB          Page-outs
I typed this into the Terminal
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
and this was the result.
Jun 5 20:57:37 Maxwells-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [195] disabling system-wide I/O Throttling
Jun 5 22:37:06 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 20698
Jun 8 18:44:56 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 193843
Jun 8 19:19:42 maxwells-mbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 195383
Thank you to all the helpful and knowledgable people out there. We would all be lost and have broken computer screens without you.

Hey All,
I just did another EtreCheck.
these are the results.
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.66 GHz Intel Core i7 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
          OS X 10.9.3 (13D65) - Uptime: 1 day 10:39:56
Disk Information:
          ST9500325ASG disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Untitled (disk0s2) / [Startup]: 499.25 GB (65.07 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Internal Memory Card Reader
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [kext loaded] com.sophos.kext.sav (9.0.11 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
Launch Agents:
          [running] com.sophos.uiserver.plist Support
User Login Items:
          iTunesHelper
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
          AdBlock: Version: 2.6.37
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
          Destinations:
                    Seagate Backup Plus Drive [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 1
                    Oldest backup: 2014-05-18 03:30:29 +0000
                    Last backup: 2014-05-18 03:30:29 +0000
                    Size of backup disk: Excellent
                              Backup size 931.19 GB > (Disk size 0 B X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               4%          WindowServer
               1%          SophosAutoUpdate
               1%          SophosUIServer
               1%          mds
               1%          mds_stores
Top Processes by Memory:
          137 MB          PluginProcess
          124 MB          iTunes
          97 MB          Safari
          57 MB          WindowServer
          41 MB          com.apple.WebKit.Networking
Virtual Memory Information:
          19 MB          Free RAM
          881 MB          Active RAM
          868 MB          Inactive RAM
          823 MB          Wired RAM
          1.70 GB          Page-ins
          79 MB          Page-outs
Thanks

Another SLOW Lightroom Thread

Just another thread to document the major issues I'm having with Lightroom 4.
System: Dell Studio XPS running Windows 7 Home Premium, Intel i7-720QM, 8 GB RAM 1333MHz, 500 GB HD, ATI Radeon 4670 1GB with Wacom Intuos 5
Working in the Develop module has been completely unacceptable and is costing me hours of editing time and frustrating, which means its costing me money. Everything from navigating between photos to adjusting slider bars seems to be laggy to put it lightly. After using the Adjustment Brush, making universal changes is taking forever! And if I got back to create an additional adjustment with the Adjustment Brush tool, it's almost not even worth it because it is so slow to respond. Similar to the slow downs after using the Adjustment Brush tool, any changes made after making any adjustments in the Lens Correction tab seem to be super sluggish as well. Oh top of it all, my computer is running extremely hot when running Lightroom, which ever occured in past versions!
I've tried several suggestions that I've seen in forums, such as creating a fresh Catalog and importing the files directly into that new Catalog, hiding the Histogram to free up resources, reducing the size of the Catalog to just the working set I'm currently working on... I've now installed the 4.1 RC and do seem to see some increase in response with the sliders within the develop module, but once I start using the Adjustment Brush and Lens Correction, it seems to be back to it's sluggish self. And after editing a few photos, the entire program is crawling.
I think it's great that Adobe has such a strong following that people seem to be so understanding and patient about these issues, but find it unacceptable that such an unpolished release was issued to the public. If the issues are eventually remedied I will be fully on board with Lightroom, once again, because I do think that the revamped develop module has been a major improvement for editing and workflow, but all those improvements are pretty useless when I'm losing so many hours battling with performance issues.

No changes, nothing at all, in actual fact I don't even have a PC connected to this broadband line it's purely for the games consoles. I have a separate broadband line for my home office etc.
Just had a call from BT India, with out wishing to sound derogatory I might as well talk to my pet cat. Apparently they were ringing to see if the problem had been resolved, I only reported it 2 hrs ago.

Another slow MacBook

Hi, my MacBook is running very slowly and the fan is on most of the time. I added another 2G of RAM a few months ago and things were good for a while. I can't recall what I've added since, if anything. I've read a few responses to similar problems and one thing I (clearly misguidedly) had was Clean My Mac which I've now uninstalled. I still have the same issues though so am wondering if it's a result of whatever CMM may have irreparably done to my system. I saw someone else posted details from something called EtreCheck so I am doing that too. I don't think I have anything else installed that that person had. Any advice would be much appreciated. Thanks.
EtreCheck version: 1.9.12 (48)
Report generated 3 August 2014 12:23:07 pm NZST
Hardware Information:
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:10:16
Disk Information:
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (81.92 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
[loaded] foo.tap (1.0) Support
[loaded] foo.tun (1.0) Support
Startup Items:
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[running] edu.stanford.folding.fahclient.plist Support
Launch Agents:
[loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
Flux
GrowlHelperApp
Dropbox
HP Product Research
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.10 Support
AdobePDFViewer: Version: 10.1.10 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions:
Adblock Plus: Version: 1.8.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Growl Support
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 155.79 GB
Destinations:
My Passport [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 37
Oldest backup: 2011-12-17 23:49:04 +0000
Last backup: 2014-07-20 04:34:29 +0000
Size of backup disk: Excellent
Backup size 931.36 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
    100% FahCore_a4
      3% WindowServer
      0% fontd
      0% System Events
      0% launchservicesd
Top Processes by Memory:
311 MB Safari
74 MB Dropbox
70 MB Google Chrome
53 MB mds_stores
49 MB com.apple.WebKit.WebContent
Virtual Memory Information:
1.67 GB Free RAM
1.40 GB Active RAM
206 MB Inactive RAM
489 MB Wired RAM
365 MB Page-ins
0 B Page-outs

Check the discussion below regarding FahCore_a4 (using 100% CPU)
I have discovered FahCore_a4 running, how do I get rid of this pest?

Yet another slow speed thread....

Every so often I have issues with the speeds pertaining to my two BT Broadband lines into my house.
So here we go again, I've problems with one of the lines which for my rural village location usually nets very good results...
Normally I get this :-
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3072 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2500 kbps
Actual IP throughput achieved during the test was - 2332 kbps
Presently I'm getting:-
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 1344 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 1000 kbps
Actual IP throughput achieved during the test was - 878 kbps
Why I ask does the speed keep changing, today BT India claims it's a line CHOKE problem, likely story.
Net result wait another 48 hours for another phone call.
I get these issues every 6 months or so, I suspect the grass wouldn't be any greener with other ISP.
Can anybody offer any thoughts?

No changes, nothing at all, in actual fact I don't even have a PC connected to this broadband line it's purely for the games consoles. I have a separate broadband line for my home office etc.
Just had a call from BT India, with out wishing to sound derogatory I might as well talk to my pet cat. Apparently they were ringing to see if the problem had been resolved, I only reported it 2 hrs ago.

How can i copy files from one external hard disk to another using macbook pro with retina display

How can i copy files from one external hard drive to another using macbook pro with retina display?

That's odd - if you open Disk Utility (Applications->Utilities) and select the disk(s), how are they formatted? If you're only going to be used with your Mac, they should be formatted as "Mac OS Extended (Journaled)".
Clinton

Slow Macbook Pro- please help, I don't understand previous advice.

Hello all,
I have a very slow Macbook Pro running on Lion 10.7.3.
I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
Thanks,
Amy

If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message.

Slow macbook 13" aluminum late 2008

I use MacKeeper frequently and it seems to make a difference, but not a big one. Just ran Etrecheck for the first time and got this report, but I don't know how to interpret it. For example, what does this mean?:   Startup items are obsolete in OS X Yosemite Should I delete the startup items?
Problem description:
Slow MacBook (13” late 2009)
EtreCheck version: 2.2 (132)
Report generated 4/22/15, 5:01 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook (13-inch, Aluminum, Late 2008) (Technical Specifications)
    MacBook - model: MacBook5,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery: Health = Replace Soon - Cycle count = 1657 - SN = 9G91704D56FZB
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 2 days 2:6:8
Disk Information: ℹ️
    TOSHIBA MK2553GSX disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (190.00 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-868
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
    /etc/hosts - Count: 1
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Transmit.app
    [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
        /Library/Application Support/MacKeeper/AntiVirus.app
    [not loaded]    net.kromtech.kext.AVKauth (2.3.5 - SDK 10.8) [Click for support]
    [loaded]    net.kromtech.kext.Firewall (2.3.5 - SDK 10.8) [Click for support]
        /Library/Extensions
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudphotosd.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.photolibraryd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.SafariCloudHistoryPushAgent.plist
    [killed]    com.apple.SafariNotificationAgent.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    [failed]    org.thebends.iphonedisk.mobile_fs_util.plist [Click for support]
    12 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    [killed]    org.cups.cupsd.plist
    11 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
    [failed]    com.teamviewer.teamviewer.plist [Click for support] [Click for details]
    [failed]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [failed]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.backblaze.bzserv.plist [Click for support]
    [loaded]    com.barebones.authd.plist [Click for support]
    [loaded]    com.ciscosystems.ciscoconnect.daemon.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
    [running]    com.starfield.backupservice.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [failed]    com.teamviewer.teamviewer_service.plist [Click for support]
    [failed]    com.vmware.launchd.vmware.plist [Click for support]
    [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
    [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.amazon.music.plist [Click for support]
    [running]    com.backblaze.bzbmenu.plist [Click for support]
    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
    [loaded]    com.logmein.cubby.updater.plist [Click for support]
    [running]    com.mlbam.nexdef.plist [Click for support]
    [running]    com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
    Dashlane    Application (/Applications/Dashlane.app)
    RealPlayer Downloader Agent    Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
    Degrees    Application (/Applications/Degrees.app)
    Sophos Anti-Virus    Application (/Applications/Sophos Anti-Virus.app)
    MacUpdate Desktop    Application Hidden (/Applications/MacUpdate Desktop.app)
    HP Scheduler    Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    HP Product Research    Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    HPEventHandler    UNKNOWN (missing value)
Internet Plug-ins: ℹ️
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 2.4.0.11 [Click for support]
    AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
    RealPlayer Plugin: Version: Unknown [Click for support]
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    iPhotoPhotocast: Version: 7.0
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
    WbeTools64_14: Version: 1.0.22.49 © 2012 - SDK 10.6 [Click for support]
    WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]
    FreeScreenSharingPlugin: Version: Unknown - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Add To Amazon Wish List
    Awesome Screenshot
    Dashlane
    clea.nr Videos
    Evernote Web Clipper
3rd Party Preference Panes: ℹ️
    Backblaze Backup [Click for support]
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Growl [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        66%    MacKeeper Helper
        32%    WindowServer
         7%    SophosAutoUpdate
         7%    com.apple.WebKit.WebContent(8)
         2%    SophosUIServer
Top Processes by Memory: ℹ️
    574 MB    kernel_task
    307 MB    com.apple.WebKit.WebContent(8)
    123 MB    MacKeeper Helper
    66 MB    Mail
    61 MB    Safari
Virtual Memory Information: ℹ️
    258 MB    Free RAM
    3.75 GB    Used RAM
    423 MB    Swap Used
Diagnostics Information: ℹ️
    Apr 22, 2015, 09:06:24 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-22-090624_[redacted].cp u_resource.diag [Click for details]
    Apr 20, 2015, 04:48:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/HP Product Research_2015-04-20-164852_[redacted].crash
    Apr 20, 2015, 02:46:35 PM    Self test - passed

Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
Uninstall "Sophos": http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
Uninstall "MacKeeper". Read below.
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
what does this mean?:   Startup items are obsolete in OS X Yosemite
The message is merely informative. If there is anything to be inferred from it, it's that the programs shown have not been updated by you or their developer.
The items shown are not doing anything.
    MacUpdate Desktop
You don't need that garbage either. Always obtain software from legitimate sources.
"MacFUSE" is outdated.
    /etc/hosts - Count: 1
If you have no explanation for that modification, read Fixing a hacked /etc/hosts file.
Battery: Health = Replace Soon
Do that too: https://www.apple.com/batteries/service-and-recycling/
You inadvertently installed adware. You do not need to download or install anything to fix it.
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
Lastly, you are using Google:
Google products including Google Chrome and Google Drive will burden any Mac regardless of its age or configuration. It litters a Mac with a plethora of root level system modifications in the same manner as a virus would, if such a thing were to exist, which it doesn't.
Google derives essentially all its revenue from advertising. Their products are "free" because you are the product Google sells.
Google Chrome was designed for the sole purpose of harvesting your personal information.
If Safari does not meet your requirements, I suggest Firefox. Unlike Chrome, Firefox does not alter a Mac's operating system, does not demand full-time root access for purposes known only to it, is not designed to harvest your personal information, and is not known to cause the degraded performance that Google Chrome is notorious for causing.
If you require Chrome and expect acceptable performance from your hardware, expect the need to replace it with newer hardware frequently.
Fix those problems by not using Google.

HT203176 i have a slow macbook, i ran live disk utilities and said I need to repair disk from a cd. did that, I got volume repaired from the external disk. when I reboot from hdd, then run disk utility, I get the same error message i did b4 repair

i have a slow macbook, i ran live disk utilities (from hard drive), turned out I needed to repair disk from a installation disk. Did that, I got the volume (Hard drive) repaired from the installation disk disk. To this point, great!
When I reboot from hdd, then run disk utility, I get the same error message i did b4 repair. I went thru two rounds of this.....
Can anyone help? thanks

Sorry guys, I don't see how to reply to you so I use reply to "me" basically.
So the error I get is "volume header needs minor repair" and then you need to perform repair from the installation disk message.
I did repair not verify from the disk twice. Every time ending in the "the volume had ha been successfully repaired". Then I reboot from the internal disk. Run disk utilities from it, do verify and get the same error message I got before repair. I hope this can shed some light fr you guys. Sorry I didn't include details in the original
MEssage.

My macbook pro is running slowly. How do I speed it up? Problem description: Slow macbook pro EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
      3% hidd
      0% Fitbit Connect Menubar Helper
      0% WindowServer
      0% fontd
      0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️

Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.

Yet another grey folder thread, help!

Sorry for yet another grey folder thread, but here goes:
Today, earlier, installed Firefox update, along with some addon updates for that program. Quit Firefox and attempt to relaunch, relaunch fails. Reset computer, thinking that will do the trick, I now have grey folder with question mark.
Resolve attempts: reset pram = fail; apple care cd = will not launch/fail; disk utility from original install disks = fail; cannot get repair of disk or permissions to work, continually get error about "failing on exit"; safe mode launch = fail
So, I've done everything, and I've come to conclusion that I am f***, and my HDD is fried (but I hope I am wrong).
So, dear gurus, my question(s)
A) Is my HDD salvageable at all? is there some trick to getting the AppleCare cd to work? Anything?!?!
if not, then B) How can I recover my documents/music/pictures? Long story short, there are several things on there that never had a chance to make my back up schedule, and I desperately want to keep them. Any way to make/copy a disk image to save the docs/imgs, or Firewire them to an external hdd? Do I need to consider a professional HDD rescue?

Looks like a mechanical failure, and Apple won't cover the replacement due to a drop it sustained a year or two ago (the power cable was in, and it fell on the connection point, denting that in, Apple states there is a critical board their and that it would be $950 Tier 3 repair which I can't afford). So I'm going to try a Firewire Migration and a few other things and see if that works. If not, oh well. Thanks everyone for the ideas!

Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. Right now, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. Any suggestions?

Trouble with slow Macbook Air. I have first generation MacBook Air and have a hard time keeping hard drive from being full. After trashing many docs, I have almost 5 gigs available, but mac is slow and I keep getting color wheel when I use Mail. I'd like to install Lion, but now I'm afraid it will slow down my machine even further. Do I have enough free hard disc space? Is Mail problem related to free hard disc space? Thanks for your help!

7gb of free disc space is required to install Lion. Read this about how to free up disc space: http://pondini.org/OSX/DiskSpace.html. Also, advice on how to speed up your mac: http://www.maclife.com/article/feature/25_ways_speed_your_mac

Yet again slow MacBook Pro

Hey guys,
so I basically fixed my slow MacBook Pro about 2 weeks ago and it worked fine, but as of a about a week ago its just back to being just as bad as it was before and I can't seem to find any solutions.
I'm using a MacBook Pro 4GB DDR and 2.53GHz 2 Duo running on Mac OS X 10.5.8.
I've already looked for spikes in console and Activity Monitor and nothing to be found there other than a rather slow Firefox and generally slow Browsers.
I've deinstalled Akamai but it's apparently still on here and still running Errors but I can't erase it with just the console erase commands.
Heeeelp please

Especially Firefox and Safari but Pages and iTunes are starting to run slow too, and by running slow I mean the applications are starting up way slower than before and aren't running as smoothly anymore (kinda choppy page opening, recent crashing and non-responsivenes).
Nope I tried it on 3 different internet connections and two of them were the highest connection rates available here in Germany so not the connection.

Is it possible to share networks with another mac (MacBook)?

Is it possible to share networks with another mac (MacBook)?
I want to be able to create a document on my computer and save it on both my MacBook Pro and another MacBook. Also, I want to be able to open documents saved only on the MacBook on my MacBook Pro. Is that possible on the same wirelss?
Thank you!

You would not want to use ad hoc networking if you also need to access the internet. I'm not even sure it is possible.
How are you accessing the internet from these Macs now? If you have a wifi (or wired) network that you both access in your work location, you should be able to use File Sharing across that network, so you shouldn't need the ad hoc network.
Some general observations:
You'll need a plan for how to keep straight which Mac holds the most current version of a file. That should probably be to keep each file in only one place (your Mac, the other Mac, a local file server, a cloud server). Even in our home, with one person doing most of the file accessing, I find a central location works best for this; in my case, that's a desktop system that stays on all the time, but a disk attached to my AirPort Extreme base station, a Time Capsule, or a NAS would serve.
If you make use of the portability of the MacBook[Pro]s to work in different locations, you'll also need a plan that includes that working away from the main work location. If you often work with common files while away from your main work location, a cloud solution may be best even with just two of you. Depending on the size of your files, one of the free cloud solutions may suffice; most offer paid expansion as your needs grow.

Slow MacBook Pro 10.9.5

Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
Problem description:
Slow MacBook Pro
EtreCheck version: 2.1.8 (121)
Report generated February 14, 2015 at 1:45:37 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,1
    1 2.3 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 314
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1440 x 900
    NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
    OS X 10.9.5 (13F34) - Time since boot: 0:26:19
Disk Information: ℹ️
    APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Magican.app
    [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
    [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
        /Library/Extensions
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Startup Items: ℹ️
    AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.rosettastone.rosettastonedaemon.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
    [running]    com.acclivity.fileconnect.plist [Click for support]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [running]    com.magican.castle.plist [Click for support]
    [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
User Login Items: ℹ️
    Microsoft Entourage    Application (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
    Safari    Application (/Applications/Safari.app)
    iTunesHelper    UNKNOWN (missing value)
    ****Desktop    Folder Hidden (/****Desktop)
    Microsoft Database Daemon    Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
    Boingo Wi-Finder    UNKNOWN (missing value)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
    OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
    Google Earth Web Plug-in: Version: 6.1 [Click for support]
    googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
    RealPlayer Plugin: Version: Unknown
    Silverlight: Version: 4.0.60531.0 [Click for support]
User internet Plug-ins: ℹ️
    BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
    Ghostery
3rd Party Preference Panes: ℹ️
    AccountEdge [Click for support]
    Adobe Version Cue CS2 [Click for support]
    BrowserPlus [Click for support]
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
    Destinations:
        My Passport [Local]
        Total size: 999.83 GB
        Total number of backups: 82
        Oldest backup: 2013-11-08 04:42:11 +0000
        Last backup: 2015-02-13 20:55:59 +0000
        Size of backup disk: Adequate
            Backup size 999.83 GB > (Disk used 77.01 GB X 3)
Top Processes by CPU: ℹ️
         4%    WindowServer
         2%    Activity Monitor
         1%    sysmond
         0%    Dropbox
         0%    AppleSpell
Top Processes by Memory: ℹ️
    271 MB    com.apple.IconServicesAgent
    185 MB    InterCheck
    180 MB    SophosScanD
    150 MB    SophosAntiVirus
    120 MB    Finder
Virtual Memory Information: ℹ️
    57 MB    Free RAM
    1.77 GB    Active RAM
    1.80 GB    Inactive RAM
    656 MB    Wired RAM
    410 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Feb 14, 2015, 01:17:58 PM    Self test - passed

Generally not required for Macs.
Sophos Un-install

Another slow macbook thread

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