Another Verizon rip-off

Please tell me WHY my bill this month is $139.00
When last month was $121.28
This is the latest jump in costs and the worst
I'm warning people NOT to use Verizon for anything.

ktm250 wrote:
Dueceko131 don’t pay attention to those two clowns. Just because the $30 dollar plan works for them doesn’t mean it works for everyone. To make a statement that if you want a 150mb plan then you don’t need a smartphone just goes to show how little common sense they have. Must be they haven’t heard of WiFi. If the unlimited works for you great, but there are a lot of other people out there that will just be wasting money. Looks like verizon has a couple of fanboys here.
KUDOS to ktm250.... I am sick of the fanboys!! They are getting old and annoying !!!!!
 I for one know I only need 150mb and want the iphone because of the great screen and its functions. I own a itouch and a ipad and manage them greatly with only wifi. I just always wished my itouch would be able to make a call so I don't have to carry both the itouch and a cell phone. Well here is my chance.. A iphone. But I an not able to pay extra for a $30 data package.

Similar Messages

  • VERIZON RIP OFF PROJECT!!! BEWARE

    I purchased a smart phone in November of last year. My bill remained constant for two months, then at the beginning of the year it doubled...and has been constantly over $230.00 per billing cycle this year....
    I was puzzled as to why, my phone habits hadn't changed...the only thing I had done was buy the "smart" phone. I began to look a little further...and did not have to go far...
    Have you noticed that the "smart" phone will let you switch between calls? Where is the disconnect button for the call that you briefly switch to? There is none!! So when you switch to the incoming call however brief, the minutes keep rolling until you hang up both calls completely!!!
    They have made a phone that is "smart" for their pockets, while cleaning yours out unbeknownst to you.
    I called Verizon and asked for a complete audit of my account...so I could prove what they were doing, while bringing it to their attention. I was told "how do we know when you disconnected the call?"....WOW That response lead me to believe that they know what is going on...and the fact that the audit was not conducted.
    If you are having the same issues....respond to this blog and maybe we can get them to listen and fix this problem...or we can get the FCC involved, and start some class action movement!!! 

    SusieQ72064 wrote:
    tOTAL ALL TOGETHER , VERIZON OWES ME $300.00. This all started December 2010 when i purchased a piece of equipment from the Verizon store that was suppose to work with the Xbox so i could get it set up so my son could play the Xbox on line. Well, i purchased it for $99.00. in the mean time they told me it would have to have its own phone line, but that if the product did not work on the xbox to bring it back withing 30 days and i could get my refund for the product plus the early termination fee which was $75.00. well, within 2 days i brought it back because it did not work like they said it would, All i got credit for was the charge i paid for the equipment. I still have not yet got my $75.00 early termination fee which i paid in December. Then I called them and they said that it would come off the next month bill. well guess what, it didn't. Then the next month I took Januarys bill into the store, they loked at it and said that it had never been billed to me in the first place and that was why it didnt come off. REALLY? DO YOU THINK i bought that story, i had it all in writing where it was charged to me. More fussing and nothing happened. Then February bill it was charged on there again. I decided i would pay my bill but i deducted the 150.00 that they owed me before i paid it. Well, guess waht, they shut my phone off for not paying that 150.00. so in order for me to get my phones turned back on, i had to pay the 150.00 that i deducted plus and extra $15.00 a line reconnect fee. Well, i called them and told them i was filing a complaint with the company and asked them to send me a form. They told me i had to do it online. Ok, i was willing to do that, but when you bring the form up that they told me to fill out, you cant fill it out on line. So i printed it out and was going to mail it but guess what no address to mail it to them anywhere on the form so i called AGAIN, they didn't know where to mail a complaint form too. REALLY ? but after 20 minutes of being on the phone with them, they finally came up with an addresss, which i think was bogus cause i still have not heard a word from them. They messed me over good this time, but it WILL NOT happen again. But just to let all you people know, DO NOT buy anything from VERIZON again ! they will lie and lie and lie. And the sad thing is, I took Dec 2010- thru March 2011 bills into a verizon store and we went over the bills with a fine tooh comb and they agreeded with me, they have never given me the ct=redit and also they have charged me 2 times for it. But customer service says that is not how the bill reads. I guess they have a different bill them the one that i get every month.... They are a RIP OFF !!!!!!!  I hate that they bought out ALLTEL because i had ALLTEL for 12 years and never had a problem one with them plus they were alot cheaper too !
    Not sure what you are talking about, but an ETF is a one time charge. If you got charged $75 for each of the last 2 months, it seems as if you still have a line with service active. It sounds as if you returned the device, got credit for it and had to pay a $75 restocking fee. Not sure what the $75 charge is/was for the 2nd month.

  • Verizon rip off

    I have been with Verizon for 15 years. Att comes up with a great plan 160 per month. Verizon wants you to purchase all new phones at retail price to get this type of offer. do you not think this is a total let down to its current customers. Its bad enough we have to have a 2 year plan..Thats about 2500 worth of phones over 2 year plan. I think  Verizon needs to offer a comparable plan to att. Saving 100 per month sure would be a starter. Verizon needs the loyalty that we have given them all these years.

    Duplicate post - please see:
    https://community.verizonwireless.com/message/1078434#1078434

  • Feeling Ripped Off By VW AGAIN!!!!!

    My daughter and I had two horrible Samsung phones with QWRTY boards, the only reason we chose them in the first place. Over the 2 years we had them we replaced both of the original phones and one additional phone in less than 1.5 years. The original phones were replaced by rebuilt phones within 5 months of their activation. Since my daughter's second phone went bad after the 1yr warranty, we wound up borrowing a phone from a friend to get her through the 2 year contract.
    When it came time to finally upgrade the pieces of garbage we had we didn't have many choices. The same phone or a basic phones with no features which would have cost about $50. Red flags flying already. I caved and upgraded to 2 smart phones which joined my husband's basic phone. The salesperson said we needed 2 gb of data. The guy said I'd be saving money and that it wasn't going to cost me that much more.
    Got my first bill and freaked out. My bill more than doubled!!!!!!!!
    I hate Verizon! I hate Verizon! I hate Verizon! Did I mention that I hate Verizon!
    Oh, and yeah, here's an interesting tidbit. I tried to pay my Verizon bill at the Verizon store with cash and they told me that there would be a $3.00 service charge for me to make the payment. SERIOUSLY VERIZON???????? Charging to pay cash???????
    Maybe it's time for all of us to speak out loudly against the Verizon Rip Off.

    AntonioC
    Seriously...... a $3 convenience fee to pay cash for your bill at a Verizon store? Going to the store is not a convenience. It's just another way VW is ripping off the customer.
    By the way, another rip off was the $27 case I bought for my daughter's phone at the Verizon store that broke within a week because she had to keep taking the case off the phone in order to get the adapter cord to work properly so her phone would charge. Going to the store is not a "convenience" but now I have to make another trip back there to get this resolved. Nothing is ever easy with VW.
    And yeah, my phone still drops calls, a lot.
    I don't believe for a minute that Verizon loves its customers. They just love the money they keep squeezing out of us.
    Sorry Antonio, nothing against you personally,  I know you are just towing the corporate line.

  • Another Verizon (Iphone) Data Plan Rip off!

    Once again Verizon is trying to rip off their customers by giving them no choice when it comes to data plans if you want an Iphone. Just like they tried to force data plans on Feature Phones last year,now if you want an Iphone you must spend $29.99 a month. Thats great if you spend all day on your phone,but some of us don't want unlimited data. We do want an Iphone though. That's the way to take care of your customers VERIZON!!!!

    ktm250 wrote:
    Dueceko131 don’t pay attention to those two clowns. Just because the $30 dollar plan works for them doesn’t mean it works for everyone. To make a statement that if you want a 150mb plan then you don’t need a smartphone just goes to show how little common sense they have. Must be they haven’t heard of WiFi. If the unlimited works for you great, but there are a lot of other people out there that will just be wasting money. Looks like verizon has a couple of fanboys here.
    KUDOS to ktm250.... I am sick of the fanboys!! They are getting old and annoying !!!!!
     I for one know I only need 150mb and want the iphone because of the great screen and its functions. I own a itouch and a ipad and manage them greatly with only wifi. I just always wished my itouch would be able to make a call so I don't have to carry both the itouch and a cell phone. Well here is my chance.. A iphone. But I an not able to pay extra for a $30 data package.

  • I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total..  At check out this guy charge me $50.00 care package for each phone and sim card

    I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total..  At check out this guy charge me $50.00 care package for each phone and sim card which was $10.00 , $25.00 set up with TCP and he said the rest was tax.  I had to pay $474.36.. my brother went to costco and did the same verizon deal he didn't have to pay anything...

    Welcome to this forum.
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    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • 4G Wireless....what a rip off!!!

    What a rip off!!!  I was mislead by Verizon that I would have unlimited internet access for $50 a month.  What I wasnt told,  was that if you use more than 5GB then you are automatically charged another $50 to raise the storage to 10GB. What happened to unlimited useage??? I thought this would save me money and I was told that it would save me money from my previous DSL. Whereas, it has cost me more money! I will be paying the $175 fee to disconnect from this service.

    This is the plans that are offered by the company....  So if you are getting 10GB for 50.00 you appear to be getting a discount, are you sure you did not misunderstand the information you received? 
    When you have unlimited the plan would be unlimited and wouldn't change on your use, if you was told if you go over 5GB it would change to unlimited that isn't how the plan works so maybe it was just a misunderstanding..
    Data for Mobile Broadband Devices
    http://www.verizonwireless.com/b2c/plans/?page=mobileBroadband
    2GB – $30/Month     
    5GB – $50/Month      
    10GB – $80/Month       

  • Xperia  Play R800x  RIP off!!!  DO NOT BUY THIS!!!

    what a RIP off this Phone have been  i will nevere buy a other Xperia  Play R800x nevere  all so  i hop i get the android 2.3.4 or at lest android 4.0 in MAR or i  be mader then all get out  my next phone when i renew my contrack in 1year will not be have a  sony Xperia  Play R800x no sir it  i wont  and i will tell evere one i no not too get it
    how dear they keep us R800x ueser waiting like this  WE WANT A UPGRADE TOO ANDROID 4.0 FOR R800X

    Did you just update the firmware of the router? Did you have the same issue before updating the firmware? Is the firmware now on version 2.1.39.144146? Try to reset and reconfigure the router again. Aside from that, try another phone that you can try for wifi calling and see if you get the same problem even though you have tried another router already.

  • I am a  recent Apple convert and feel like I have been ripped off

    I purchased a 13inch MacBook since I was getting a little bit tired of having to constantly reboot my PC. Bought a 13 inch MacBook in Nov 2008. Since this was my first Mac and did not have any other accessories/sofware etc from the pc world, I invested in buying all the accessories - duplicate power cords, apple care, more memory etc... all original ones from Apple (read expensive). I did not mind it since I was thinking that I will be using the MacBook for a long time. I recently found that my battery was not holding the charge and so I scheduled an appointment at the Genius bar at a local Apple store. I was told by my die hard Apple fans that enter all the details in and since you have Apple care, they will have a new battery waiting for you. I arrive at the designated time and (the person who was helping me had not even bothered to find out why I was there for - ok, granted he must have been busy). He sticks a usb drive and runs some program which tells him that the battery needs to be replaced. He then continues to tell me that the battery needs to be replaced and that I have an option to buy it at the store. I obviously asked him why I needed to buy when Applecare should have covered it. He rattled off some technical balther and finally it amounted to that the program he was running said that my battery had failed and Apple considers anything over 300 recharge cycles as having 'failed'. How in the world a common user like myself supposed to know this? When I challenged him to show where in Applecare this was stated...he pretended to look on the web and turned to a colleague of his for support and all they ended up doing was point me to the description for battery coverage for batteries under Applecare, which is quite vague. Here is my question - I have taken good care of my Macbook. I have seldom used it solely running on battery. I have always had the Macbook plugged in. Is'nt this unusual for my battery to fail this early and not being covered by Applecare?
    I would have gladly purchased, had I known in advance what constituted failure- ie over 300 cycles etc..(though I would have questioned that this could be attributed to some manufacturing defect for it to fail so early). Why does not Apple state it as such as a part of the warranty description? This in my mind is a rip off.
    I was planning a trip and did not want to be left without a battery so I was forced to buy one at $129. The gentlemen at the genius bar spoke to his manager and cut a deal for half the price. The whole incident has left a very sour taste for Apple's products and service - not sure if there are other similar surprises lurking in fine print in Applecare land.

    bgrad wrote:
    duplicate power cords, apple care, more memory etc... all original ones from Apple (read expensive).
    In the future, ask about that stuff here first. Mac accessories (such as memory) are often different, but they shouldn't be any more money than the PC versions.
    I was told by my die hard Apple fans that enter all the details in and since you have Apple care, they will have a new battery waiting for you.
    It is not that automatic, but not far from it either.
    I arrive at the designated time and (the person who was helping me had not even bothered to find out why I was there for - ok, granted he must have been busy). He sticks a usb drive and runs some program which tells him that the battery needs to be replaced. He then continues to tell me that the battery needs to be replaced and that I have an option to buy it at the store. I obviously asked him why I needed to buy when Applecare should have covered it. He rattled off some technical balther and finally it amounted to that the program he was running said that my battery had failed and Apple considers anything over 300 recharge cycles as having 'failed'. How in the world a common user like myself supposed to know this?
    It sounds like you just had a loser. Complain about them and go to a different store. If you don't have another store handy, talk to the manager.
    I would have gladly purchased, had I known in advance what constituted failure- ie over 300 cycles etc..(though I would have questioned that this could be attributed to some manufacturing defect for it to fail so early). Why does not Apple state it as such as a part of the warranty description? This in my mind is a rip off.
    I was planning a trip and did not want to be left without a battery so I was forced to buy one at $129. The gentlemen at the genius bar spoke to his manager and cut a deal for half the price.
    A spare battery is a good thing to have.
    The whole incident has left a very sour taste for Apple's products and service - not sure if there are other similar surprises lurking in fine print in Applecare land.
    Just avoid that store in the future. Most places are much better than that.
    The real question here, the one that the "genius" didn't ask, is why you have a cycle count > 300. I have a 2006 Macbook, a 2007 Macbook, and one spare battery I bought sometime in 2006. The two batteries I have installed have cycle counts of 245 and 222, respectively. How can your 2008 Macbook have cycle count greater than 300? You should keep an eye on that.

  • I am so ripped off by BT

    I am not just moaning because I have nothing better to do with my time. I feel like I've been robbed by an organisation that hide behind their size and one-off appologies for the **bleep** i have experienced with them.
    the only reason why i'm with BT is because I'm in a bt area and i knew if i go with Sky or virgin i'd still be using bt's network. I just never realised i would end up with what is by far the worst "service provider" on the planet or at least out of anyone ive ever used.
    Before i go on about the **bleep** bb speeds i'm experiencing let me just point out that it took me over three weeks from placing my order to actually getting my bb connected. reason - they lost my order or 'wholesale' never dealt with my order. and each time it would be a week more before the order would be dealt with again...only to learn they lost it again. not to worry though...when you phone the call centre, where the automated system tells you you are not a customer after entering the land line number bt gave you, you end up with a sub standard service tech apologising for what ever was wrong...ive had dozens of apologies from BT thus far...and no real improvement.
    trust me i could go on...there is sooo much more i had to put up with before i even got to being connected and dealing with the slow broadband speed i have now.
    anyway, I'm totally miffed with the fact that I am paying for the top tier braodband package in an area where i used to get atleast 1.5 meg broadband...which was via virgin but not cable...i.e. via BT.  no lies the previous property was only two streets up..literally two streets up from there and the house i bought gets no better than 500k.
    I was told by the BT salesman (which was a con i'm sure) that BT would be rolling out its new fibre optic cables in my areain the new year ..this clinched the deal for me because I didnt at the time want to sign up via Sky or virgin and be tied into a contract with them if it was only going to be a few months before BT upgraded their network in my area...well midway through Feb now and it seems my connection is no better and seems to be getting worse.
    I'd hate to phone them again because a cant bear having another 'cant-give-a-**bleep**-cause-you-cant-touch-me JOBSWORTH' apologise for this rubbish that is my broadband only to go through the same tests with no positive outcome.
    So all I ask only this...can anyone tell me how/where to see if BT are actually going to upgrade to fibre optic in my area and when? if not, i'm reporting this saga to the regulator as a miss sell and getting as far away from BT as I can. atleast virgin gave some (not great) customer service and i'd rather deal with them instead of these rip- off merchants
    All i expected when signing up was to have reasonable bb at a high price as i knew Virgin cable is far better but unfortunately not available where i live.
    Saldy this seems like too much to ask

    quintong wrote:
    So all I ask only this...can anyone tell me how/where to see if BT are actually going to upgrade to fibre optic in my area and when? if not, i'm reporting this saga to the regulator as a miss sell and getting as far away from BT as I can. atleast virgin gave some (not great) customer service and i'd rather deal with them instead of these rip- off merchants
    http://www.openreach.co.uk/orpg/home/products/supe​r-fastfibreaccess/downloads/fttc_pot_exchs.pdf
    If I helped, then consider clicking the star to the left

  • I just bought OS X Lion and now it says I need to go to the App store and pay even more money to get a newer iPhoto for PhotoStream to work between my iPhone and my computer.  Is this a rip off to make us pay more $ or is thereanotherway to update iPhoto?

    I just bought OS X Lion and now it says I need to go to the App store and pay even more money to get a newer iPhoto for PhotoStream to work between my iPhone and my computer.  Is this a rip off to make us pay more $ or is there another way to update iPhoto?

    Yes, you’ll need to upgrade to the latest version of iPhoto for $15.  That is the only solution.  You can read here if you wish: http://www.macworld.com/article/160380/2011/06/icloud_what_you_need_to_know.html

  • Feeling Ripped Off - Logic Express 9 Upgrade Issue

    Hi, I have been using Logic Express 8 for about a year. I just bought the upgrade for Logic Express 9. I started installing it, entered the serial number and then I was prompted to enter the serial number for my Logic Express 8.
    I have since misplaced my LE 8 booklet with the serial number on the back (a bunch of stuff didn't make it to my new apartment in a move). I didn't think this would be a big deal. I thought I would be able to find the serial number of my current version of LE 8 by clicking on the "About Logic Express" tab when I have the program running. However, when you click this all you get is who it is registered to (me) and the version number (8.02).
    I called technical support and asked them where I can find the serial number and they said sure, "click on About Logic Express when you have the program open and it will be right there (he also called it the splash page)." It wasn't and isn't. The tech support person said "ah yes, only the previous versions of Logic Express show you the serial number of the version you currently are running." I asked if there was anywhere else that I could find this number and he said "no."
    Solutions? He suggested I find my receipt and fax it in and get a new serial number. Impossible, I don't have the receipt. Call the store and see if they can dig it up. Let's get real. It was purchased with Xmas money in cash I got from my parents.
    Basically, I'm screwed. I have an opened LE 9 upgrade that I can't return. I have a version of LE 8 that I legally purchased and for some dumb reason there isn't a file or page or something in the program that notes my serial number.
    Not fair. I guess I have to tattoo all serial numbers for stuff I purchase from Apple to my arms on the chance that I lose a booklet. Why Apple doesn't include a file or store the serial number of the LE version you are running somewhere on the system is beyond me.
    So, I feel ripped off. Apple doesn't care. I thought there would be some way we could work this out (like printing the screenshot of the page that says I am the registered owner) but they would rather try to get another $100 out of a loyal Apple customer and force me to buy LE 9 straight up. I've probably spent about $7,000 on Apple stuff in the past 6 years. I am the definition of a loyal customer.
    Not fair.

    You didn't buy Logic Express, you merely paid for the right to use it. When you install it, you are presented with the license agreement to which you must agree.
    At the top of the agreement it reads "IF YOU DO NOT AGREE TO THE TERMS OF THE LICENSE, YOU MAY RETURN THE APPLE SOFTWARE TO THE PLACE WHERE YOU OBTAINED IT FOR A REFUND...."
    So, try taking it back to the store and telling them you declined the license agreement and want a refund.
    You can find a copy of the Logic Express license agreement here: http://images.apple.com/legal/sla/docs/logicexpress.pdf

  • Fed up with N97 flagship rip-off

    I bought this phone just days after it came out back in june here in Holland.. Thus I paid the full price, meaning I would be one of the users which would recieve the latest rifraf to FW the first, with first I mean one of the first of course. I should have smelled sh^t when my phone came like  5-6 days after my order..
    To my surprise I came in contact with N97 users which bought it from a telecom-company which are able to update long before I can.. So my unbranded phone still awaits update while other douches which bought it weeks after me PAYING FAR LESS than me are already up-to-date?? WHAT IS UP WITH THAT??
    Contacting Nokia Care and recieved this dumb useless message: FW is still tested and will be available when stable? What the hell?? Why release it in the first place??
    Another big surprise, hundreds of euro's for a glitchy phone with headset I barely use, whilst other phone-companies offer some (cheap) fulfilling products such as a leather case etc.
    I think this is my OWN fault, I was the one who bought the product, I was the one who trusted Nokia and went through with the phone, I envy family-members who got rid of the piece whilst I still have it in my hand, deffective
    I feel really stupid, for buying this product, Safe to say my first phone was Nokia and always trusted Nokia unfortunately a 600 euro rip-off punished this trust
    NOKIA BACK TO RUBBER BOOTS!!!!!!
    I think I am allowed to write off my frustration in a civilized way as I donated 600 euro's to nokia,
    Message Edited by Sokrates on 06-Nov-2009 02:33 PM
    Message Edited by Sokrates on 06-Nov-2009 02:40 PM

    nottmbantam wrote:
    Lastly, please be careful and what you say on these "discussion" boards, because there is no room for discussion. If you criticise Nokia, your post will be removed. If you continue, you will be banned. It is not a place for discussion at all. I feel it should be renamed User Instruction Forum. It's about how to get info to use your phone. That's about it.
    @ nottmbantam: as you know, we who run this forum only remove posts that clearly violate our guidelines. We do not remove any criticism, as long as it's civil and constructive.
    As for the N97 updates, it's unfortunate that the latest version is not yet available for all markets. To my understanding, new versions are released daily for new countries and the Nokia Software Update team is very aware that many of you are waiting for the version for your product codes.
    @ Sokrates: I can only guess that there may be something specific in the local N97 version that has made it to be released slower than others. But I am sure that the local Nokia Benelux sales office is also very aware of the situation and are working with the software team to get the local versions available as soon as possible. I would think that this is a top priority for them. Unfortunately there are no public release dates for the new versions, but I am sure it's coming and hopefully soon. I'm sorry that I can't help you more with this.
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

  • I was ripped off with a bill for data calls,

    Price Total
    5 01/27 11:07 A Q2 PREM_SMS 40339 Low1Wins 0 9.99 9.99
    6 01/27 11:08 A Q2 PREM_SMS 28664 PROTXT ( 0 9.99 9.99
    7 01/27 11:10 A Q2 PREM_SMS 63556 Love Mat 0 9.99 9.99
    8 01/27 11:10 A Q2 PREM_SMS 69999 Flycell 0 9.99 9.99
    9 01/27 11:12 A Q2 PREM_SMS 25098 Alerts 0 9.99 9.99
    10 01/27 11:13 A Q2 PREM_SMS 83669 Horoscop 0 9.99 9.99
    OK so on Jan 27th I receive a text that I won a prize.  I responded not knowing that it would cost me almost $60.  When I questioned the charge with Verizon Wireless they said I had to pay it.  When I called the numbers listed to cancel this FRAUD I reached CHINA and INDIA.  Nice.  So I have no recourse but to pay for something I never really wanted because I entered an authorize code.  Once you enter they pass your cell # to other rip off artists and it you respond it will cost you $9.99 per text response.  So beware. It sucks but it can happen so don't respond to any such texts.

    Call Customer service and ask then to BLOCK Premium SMS services; that will prevent any future charges. And call again to see if you can get a more sympathetic rep that may credit you half the charges. Since you said you did enter an authorization code, though, that may not be a solution.

  • The data usage alerts seem to be a rip off!

    So, on the 13th I got text messages saying that we used up all data in our plan and that we either sign up for an increased allowance for $10 / month or pay $15 for an additional GB for that period. I almost was tempted to sign up, but then didn't.
    Well, we got the bill and turns out we were actually still UNDER our allowance by several hundred MB by the 16th, so on the 13th it would have been even lower.
    I think it's a rip off if you send people a note that they used up all their data telling them to reply now to increase their allowance if in reality they're still well below.

    I use this app.  It does measure all data in and out, and because of that you will see its totals higher than the phone or Verizons data widget count since MMS is data, but doesnt count towards data allotment. It keeps me on track. It has plan and alarm settings to cut off your data when you reach certain thresholds versus Verizon just sending out a text alert, but not disabling data.My Data Manager - Data Usage - Android Apps on Google Play
    I typically set 3 alarms:  1 for a daily (Data amount divided by 31 days)
    1 for 50% and
    1 for 85-90%.
    You can always re-enable mobile data if it cuts you off and it will continue to monitor your usage.

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