Another Victim of the Pink Vertical Line

This is my first macbook pro and it turned out to be a flop show. I just bought my 13" macbook pro retina display 5 hours back and I have been seeing this pink vertical line for the past few hours. I restarted, shut down the computer a couple of times but doesn't seem to help. I do not see an option other than returning this thing

Return the machine and exchange it for another. You have 14 days from date of purchase to exchange the machine or get a complete refund.
Good luck,
Clinton

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What does it mean when there pink vertical lines on the start up screen?

What does it mean when there are pink vertical lines on the start up screen on an IMac ?

It means you have a hardware problem. That could be the screen itself or the graphics system, GPU.

Pink vertical lines appearing on screen

I have a G5 about 2 years old. Recently a pale pink vertical line appeared down the screen, another about 2 weeks later and today a third line appeared. They do not affect the screen's visibility, but I wander if anyone else has found a resolution to this minor problem (without having to go out and purchase a replacement.

Hi Ocean swimmer-
Greetings and welcome to the Apple boards.
Makes sure to check the cable connections at both ends.
Which monitor do you have? If you take a screen shot do the lines still show up in the same place?
Luck-
-DaddyPaycheck

Can someone help me with my 27" iMac's Gray screen with 5 Pink Vertical Line Problem?

Hi there,
I'm new to the forums, but I have a serious problem with my nearly 4 year old iMac 27" model.
I was using my iMac one evening and then suddenly everything displayed on the screen gets immediately pushed to the left of the computer screen. Then after a minute, my screen turns a solid gray, displaying no dock, no header bar, no options, and the keyboard and mouse suddenly disconnect.
When I turned back on my computer, it seemed to boot up perfectly normal. The normal gray start-up screen displays:
Then it displays the Apple logo and begins to spin the loading circle icon below it. But this time it adds 5 vertical pink lines down the screen from left to right. They stay in place the entire time:
And then when the login screen finishes loading, instead of bringing up my Account and my Password text box, it displays just a solid gray screen with the same 5 pink vertical lines on it, as shown below:
I've let it set for a half hour and nothing changes. During this time the keyboard and mouse seem to be disconnected, nothing seems to work with the screen or the computer itself. I hold the on/off button on the rear, turning it off and then on again. The same process happens with the boot up, the Apple logo appears, then the spinning loading icon below it, and then the vertical bars appear and the Apple logo and spinning icon disappear.
Is this a problem with the screen that an external monitor hooked up to it might fix, or is it a graphics card problem? I didn't buy the extended warranty package for the computer and it's roughly 3 1/2 years old.
Any idea what might cause this and how it could be fixed in the cheapest way possible?

I have the same problem since yesterday evening.
My google research found this:
iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program - Apple Support
Maybe this is our problem. My iMac fits into this category.

How I fixed the colored vertical lines on my Mac Powerbook G4 17"

Hello all,
I know that many people with a Powerbook G4 17" are suffering from the colored vertical line problem on their displays. This is were a pixel wide vertical line of color (yellow, green, purple, red, and/or blue) randomly appears on the laptop's display, usually between 24-36 months after purchase. This is also known on various internet forums as the "bridget riley effect" -- named after a painter whose art looks very similar to this effect. Many, if not all, of the laptops that suffer from this defect are 17" displays and have a serial number that starts with W8. Mine starts with W85; you can check yours by looking underneath the battery. It usually starts off as just one line, then two, then a few months pass and before you know it your screen looks like this:
This is my screen two years after the first line showed up, which was two and half years after getting it in December of 2005. Not so pretty. And completely useless without an external display, kind of killing the purpose of a Laptop. As a film editor I needed my screen to see the images and more importantly I needed it to be mobile. There's not always a screen to plug into.
I tried getting Apple to fix the problem, but apparently they're just ignoring the fact that almost all the laptops that came from this certain factory in Thailand (indicated by the serial number starting with W8) have failing displays. They delete threads and forums on their website, and try to censor and ignore the problem as much as they can. Unless some huge media blitz happens, or there is some kind of legitimate lawsuit, I highly doubt they ever will do anything about it, and you can't really blame them. They are a big business and addressing this problem with cost them potentially millions in repairs and tarnish their reputation as a quality manufacturer, and Apple's biggest commodity is its reputation. It ***** that Apple allowed this kind of thing to happen, but as things stand right now, it would be a poor business decision to fix it.
So, fellow vertical line sufferers, AKA the W8 club, my advice to you is stop holding out hope that they will pay for your screen to be fixed and get it done yourself! If you do it right you can get it done for between $60-$99. Here's how I did it.
First off, know that this is a hardware problem. There is no setting in system preferences you can change that will make the lines go away. There are failing physical parts in your computer to blame and they need to be replaced.
Second, in order to keep things as cheap as possible, you are going to replace the parts. It's actually pretty easy.
Thirdly, you are going to need a whole new display. I thought maybe if I replaced the display data cable (the cable that runs from the computer under the key board to the back of the screen) it might solve the problem very cheaply, since a brand new one only costs about $9 online. I took the computer apart, replaced the cable, but the display did not change at all. So the problem is the screen, not the cable. I needed a whole new screen, however, a brand spanking new one can cost between $350-$600. So I went on eBay, typed in my computer, and looked for computers that were being sold for "parts" or "repair." These are usually much cheaper because they are not working computers, but you don't need the computer to work, you just need the display to work. If you do this, make sure you read the descriptions. If there's any mention of display problems, move on and keep looking. You don't want to replace the display only to have the lines show up all over again a few months down the line. They wont always give you the serial number, but obviously try to stay away from serial numbers that start with W8. I found a used Powerbook being sold for parts for $63. It didn't have RAM, or a Hard-drive, or screws to keep the keyboard on, but the display apparently had no issues. With shipping and handling it cost me $94 total and three days to get it. The serial number started with V7. I'm sure with a little patience and vigilance, you can find something just as cheap or even cheaper.
NOTE: Some powerbooks have High-Res display screens, so make sure you know which screen yours has so you know which to look for.
Now, how to actually replace the display. I used an awesome website called ifixit.com. They give you detailed easy-to-follow instructions with photographs. I'll let them give you the nitty gritty of how to replace the display. Here is the actual How-to guide I used:
http://www.ifixit.com/Guide/Installing-PowerBook-G4-Aluminum-17-Inch-1-1-67-GHz- Display/258/1
The only tools you really need are a small phillips head screwdriver and a T6 and T8 Torx screwdriver (they are starred on the end, as oppose to crossed like the end of a phillips head). They say you need a "spudger" but I didn't. You can get these at any hardware or auto-parts store. Return them when your done if you are really on a budget, but you might want to take more part from this new computer in the future, so your call. You'll need to print out the instructions first, or use another computer to follow them since you obviously can't use your Powerbook. Find a flat, well-lit work space, preferably near a TV so you don't get bored while working, and use the how-to guide to switch the old display with the new one. It only took me a couple of hours to finish the whole thing, and I didn't have to pay a repair man hundreds. My display works perfectly now! It's so nice to be have the mobility of a laptop again (especially since the computer i got off of eBay came with a battery that can actually hold a charge).
NOTE: There are a bunch of screws and a few small parts that will need to be taken out while replacing the display, and its important they all go back in their proper spots. So I highly recommend you take a long piece of tape, loop it, and stick it flat onto the side of your work space. As you take out each screw or small part, stick them in order to the tape. This way nothing gets lost and when you work backwards to put your computer back together you'll always know which screw or small part is next in line and which one the how-to guide is referring to.
I really hope this helps people with this problem. This seems to be the only solution. And for less than $100 bucks, I think its worth it, especially since you now have back up parts for any other part of your computer that might fail in the future. My disc drive stopped working recently so I'm replacing it with the one that came with the computer I got off eBay; a $90 part. I tried to make this as easy-to-follow, practical, and comprehensive as I could -- for as cheap as I could. GOOD LUCK!!!
-R

I suspect not. There are long threads with hundreds of reports, most with PowerBooks whose serial numbers began with W8 (or W85). Still there is no Repair Extension Program for this issue.
At this point, your only recourse is to discuss the issue with Apple Consumer Relations at 1-800-767-2775, if you are in North America.

Is this pink vertical lines a software problem??

I get some pink vertical lines in my camera app once in a day.Had this same problem with two other iphone 5 n got it replaced and now its happened with the third so i think its the glitch in the software and not the hardware.Is there any way to solve it.Plzz if anyone can help me!!!??

http://m.youtube.com/watch?v=4hC015PYOnk The problem is like this as in video do u gve ny idea??

Pink vertical lines on rMBP - faulty connector??

I have pink vertical lines appearing on my rMPB (mid 2012) screen. I've had the screen replaced twice already for LCD burn in and then the second screen had dead pixels and chips in the glass. But now, a couple of months after the last replacement, I've started to get these lines appearing normally after the computer has been asleep for a while. Once it warms up it seems to become more stable, but as touching the actual screen (as in slightly opening or closing it) seems to alleviate the issue - I think it could be a problem with a cable connection or something. Thoughts??

Run Apple Hardware Test in EXTENDED MODE at least 3 times back to back. If you ran the basic test that is useless. I doubt a 5 year old machine is covered by any type of warranty however you can always check to see if there is an active recall. If there is and it's still active then take it to your local Apple Store or AASP for repair. If it's not covered as I suspect then you will have to have to pay for the repairs.
http://www.apple.com/support/exchange_repair/

Pink vertical line

Since last night a pink vertical line is appearing on mylaptop's screen at one third distance from right side. The laptop is still in warranty period till coming 2 months.
The line appears as soon as the pc is turned on. Though there have been 2-3 occassions when the line has not appeared on turning on the pc but since the morning the line just doesn't disappear on restarting the laptop.
I thought of attaching a screenshot but the line doesn't appear on it. Please let me know what i should do to remove this line.
Need help!
model: Pavilion 15- e016tx

Hi Madhav117,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion 15-e016tx Notebook and a pink vertical line on the LED. Please call our technical support at 800-474-6836. If you are calling within North America, the number is 1-800-474-6836 and for all other regions click here.
They will assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Pink vertical lines on my screen &freezes on startup screen

24" iMac 8,1 early 2008
Factory: W8 Shanghai China
Recently my computer froze and I had to power off & power back on manually. When I powered back on I had a bunch of wavy pink lines all over the apple startup screen and would freeze after 30 seconds of the gear spinning. Searching on the Internet I read to try and reset the nvram by holding down Command Option P & R. Once I reset the nvram my computer rebooted and the pink wavy lines were gone they are now pink vertical bars and still freezes. I have the original boot disk that came with my computer and tried running Apple Hardware Test, results came back: "No trouble found". Not sure what else to do, I have read all over the Internet it could be a million different things it could be my RAM, it could be my logic board, or hard drive, or LCD screen not sure how to rule any of these out. I also read there could be a defect with these computers made from factory W8 in Shanghai China and Apple will repair free of charge. Does anyone else know anything about this? Please help!! Thanks

Run Apple Hardware Test in EXTENDED MODE at least 3 times back to back. If you ran the basic test that is useless. I doubt a 5 year old machine is covered by any type of warranty however you can always check to see if there is an active recall. If there is and it's still active then take it to your local Apple Store or AASP for repair. If it's not covered as I suspect then you will have to have to pay for the repairs.
http://www.apple.com/support/exchange_repair/

Start up has pink vertical lines then monitor goes blank on iMac

I was working on my computer when all of a sudden the screen went grey with 5 vertical pink lines appeared. I have switched the monitor off, but now it starts up with the pink lines then goes to a blank screen, what is the problem?

Sounds like a hardware problem ..
You can run the Apple Hardware Test
Or take your Mac to an Apple Store or Apple certitied repair provider listed here.

The Display Screen shows many pink vertical lines

I purchased a Lenovo G580, and now after 1 year my screen is having some problem. The problems are:
1. The screen has many vericals lines of pink colour
2. The colour has been totally messed. I mean the screen has been discoloured like very bad.
I am having this problem since past month. Went to the Support Centre even, I want to know what has happened.
Link to picture
Moderator note; picture(s) converted to link(s) About Posting Pictures In The Forums

I wanted to check in to see if anyone is still experiencing pink lines appearing on the screen on G580 notebooks?
If you are, could you please post a picture of the issue?
Thanks,
Amy Tupper
Technical Resolution Lead, Pervasive Issues
Lenovo US
ThinkPad T431s, S3 Yoga 14, Helix, Edge 11 & 14, E431, IdeaTab A1107, IdeaPad A1-07, IdeaCentre Horizon, Yoga Tablet 2 10 1051
First computer was a 1980 Commodore 64 from Radio Shack/ GEnie SFRT member from 1993-1996

Pink vertical line in the center of screen on Qosmio G series

Appears to be LCD hardware problem as line is not there if external monitor used. This is the second LCD for this unit that is 2.5 years old, and in which the heat sink problem inherent in the original design of this PC has supposedly been fixed. Speakers are now starting to produce feedback if volume turned to half or more, probably due to earlier heat sink problem. In any event, Toshiba's position is they've fixed it twice for "free", and my position is a 2.5-year old $3,800 laptop should not have had to be fixed at all, yet.
My question is this (and I couldn't get a straight answer from the Toshiba customer support person I just talked with): How do I order a new LCD for a Qosmio G15-R from Toshiba, and how much is it going to cost? I don't want to know about repair centers, since there aren't any within a hundred miles of me, and I am not interested in sending my laptop to another techie either in this or any other state. I just want the part sent to me, as i am fully qualified to install it even though I am no longer in the business. Will somebody, preferably someone who speaks recognizable English, or German, or Spanish, or even French, provide me with a simple answer to my two simple questions. Thank you.

Hi there,
I am sorry that you had so bad experience with your machine, I had many probs with my tecra S4 too, but they fixed it without problems. I think it has something with the repair center to do, where you´re giving your machine for repair.
My machine was in 3 (!!) service centers and only the last two were able to fix my problem. (They were two separate probs, one of them was my fault -> chianti on my keyboard :( )
So, if you need a new panel then you must not place your order to toshiba. You can also order a new or used panel in some spare parts onlineshops.
I don´t know if you already looked, it seems you didn´t, otherwise you won´t write here.
It would be interesting which machine you exactly have, maybe I can help you finding a new panel for an accurate price ;)
Don´t worry mate, there are solutions for everything.
Nice weekend

Two Thin Pink Vertical Lines accross my Screen

Hello everyone,
I purchased an HP ENVY dv6 Notebook PC early this July, 2014. By August, I realized a thin pink line was flashing accross my screen. I freaked out inmediately. Now, in September, two thing pink lines appeared.
What can I do?
I need a solution. Fast!
PS. HP has guarantee up to a year, is there a HP tech support that can change my screen in Manhattan?

Hi @brandex
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your post regarding the two pink lines you are getting across your screen. You can confirm that this is a hardware issue by connecting an external monitor to your notebook. If the external monitor has the lines then we know it is a software/driver issue however if you don't get the lines then we know it is hardware issue.
If it turns out it is a software problem then please reply back with your operating system and the product number for your Envy and we will look at reinstall your graphics driver.
If it turns out to be a hardware issue then you need to contact HP regarding a repair. You can reach HP Total Care at 1-800-474-6836 in North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Another victim of the suddenly-missing AppleTV in iTunes

I picked up my AppleTV a couple of weeks ago, brought it home and synced it successfully to a G4 iMac. Put some content on it, and it ran quite well.
Last night I get home, and iTunes cannot see the device any more. The only variable? Installed the QuickTime "security update" that came down the other night. Can ping the aTV, the router can see it, the aTV can get to the internet and view trailers, did the factory reset twice. AppleTV never appears as a device on iTunes 7.1.1(5) on that machine.
However, my girlfriend's MacBook sees it perfectly. It shows up in the Devices list within seconds and can sync or stream, no problem.
Steps I've already taken:
- Powered off the aTV
- Factory reset the aTV
- Restarted the wireless router
- Restarted the G4 iMac
- Logged in as Administrator and a couple of other users on the iMac
- Physically removed and reinstalled iTunes on the iMac
- Verified that I can ping the aTV both from the G4 and the router
- Verified that all devices are on the same subnet
- Verified that all devices can be seen by the router
- Changed channels on the wireless (from 6 to 11)
- Forced the router to 802.11g-only
- Read at least ten threads over the last two weeks about similar problems, none of which have conclusive solutions (Apple's troubleshooting page about this pretty much parrots the user guide and is thus useless in this situation).
Without any of these tricks, the MacBook sees it and works with it. Even with all these tricks, the G4 cannot at all.
Other fun facts:
- Firewall is not and has never been enabled on the G4
- Router is not blocking any ports
- Router configuration has not been changed (except channel as noted above) in weeks
- All of this used to work on all machines involved
And to restate: this all worked perfectly with the G4 for a couple of weeks. I cannot say that the QuickTime update had anything to do with it, and in fact, the MacBook *got this update too* and still talks to the aTV just fine.
The one thing I haven't done is physically wire the G4 and the aTV to a 10/100 hub and do it wired-style.
I've seen several threads about this, as I said. Nobody seems have come up with a reliable solution and there seems to be a lot of casting-about for possible solutions instead of Apple investigating this properly.

OK, even further update... it turns out that the installer for the new EyeTV 2.4 AppleTV-compatible software has a problem with the QT 7.1.6 update.
Here's the scenario:
I redid my iMac back to a known-good configuration from a few weeks ago, before the 7.1.6 update. AppleTV now appeared on the Device list just fine, synced up, did everything perfectly.
I installed the 7.1.6 update, and Apple TV STILL worked perfectly!
Then I ran the installer for EyeTV 2.40, and as soon as I gave consent for it to modify some device driver it was using, which I assume means it tweaked QuickTime or iTunes somehow, AppleTV disappeared from Devices, iTunes stopped working correctly, and EyeTV itself would frequently hang.
Reverted back to the next-earlier EyeTV, pulled a good copy of iTunes from my earlier image, and everything started working again.
Late yesterday, Elgato sent me a link to a new beta version of 2.40, which apparently addresses this problem. It has been reported only by users of PowerPC machines, which is why my fiancee's MacBook didn't have a problem. The new patched code works nicely with 7.1.6 and everything works again.
Here's the patched 2.4:
http://s3.amazonaws.com/eyetvbeta/eyetv24_betabuild2654.zip
I'll post another thread about this with a better subject so that EyeTV owners can find it and deal with it.

Another victim of the horrid Blue Screen

I hope someone can help me with this. I've been trying to fix this problem for most of the day.
My iBook G4 started going into the blue screen during startup this morning. I've been able to start it up normally about three times today, but the other times, I got one of the following:
Blue screen (this happened the most at first), or
The "You need to restart your computer. Hold down...." in different languages (this one is happening more and more), or
A garbled mess of lines and gibberish on a gray/black background (this has happened about three or four times)
I am able to start up in safe mode. I moved the fonts and got rid of the startup items as recommended in other posts I've seen in the discussions. Didn't work. I then reinstalled my system software (I'm now at version 10.4). That didn't work either.
My computer says that it doesn't have an Airport card (which it does), but I don't know if that's just from starting up in Safe mode.
Can someone help me? I'm at my wit's end!!!

Hello kma346:
Welcome to Apple discussions
You are experiencing kernel panics. This knowledge base article gives more information about kernel panics:
http://docs.info.apple.com/article.html?artnum=106227
I suggest you run the hardware checker that is on your software install DVD. Unless you made recent software changes, you may have hardware problems. If the checker shows no errors, run repair disk from your software install DVD.
You can also check on the health of your hard drive by opening disk utility and then highlighting the hD (not your files). At the bottom is someting called S.M.A.R.T. If that says anything other than "verified," you have HD problems.
The garbled video may be a completely different problem. Read this (from the main discussion page) to see if it applies to you:
http://www.apple.com/support/ibook/faq/
Barry
Message was edited by: Barry Hemphill (to add information)

Another Victim of the Pink Vertical Line

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