Another web browser has hijacked my Firefox and I cannot see how to get rid of it. In the meantime, I have stopped using Firefox on my laptop because I do not trust this other web browser.
A website I was using to find out some transport information has hijacked my Firefox on my laptop and I am unable to get rid of it. I do not trust this other browser so I have stopped using Firefox altogether on my laptop until I find out how to get rid of this other browser. I have an Apple MacBook.
Hi there and thanks for replying. I am not quite sure what you mean by 'restore back to the troubled date'. Would you please explain how I should do this?
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I tried to download Tetris yesterday onto my laptop - not quite what you would call an ambitious gamer!
As it was doing so I noticed that the software was trying to alter some settings in the registry.
Now whenever I am in Mozilla I get a pop up saying my PC has 7 window errors and can run faster. I cannot see how to get rid of this.
When I copy the link location it says:
https://secure-ams.adnxs.com/click?KGIRww5jtj8oYhHDDmO2PwAAAICXbtI_KGIRww5jtj8oYhHDDmO2Py8cBrFeTaRkUe4MK_5ewBbHVyJRAAAAAMypEAA_AQAAPwEAAAIAAAAwB0YA6-ECAAAAAQBVU0QAVVNEACwB-gDulQAA42kAAQMCAQUAAIQARiCzrAAAAAA./cnd=%21ngVsMQjTqzoQsI6YAhjrwwsgBA../referrer=https%3A%2F%2Fwww.google.co.uk%2F/clickenc=http%3A%2F%2Fappround.net%2Fpcperformer%2Fst6%2Fpcperformer-st6.php%3Fcid%3D3902%26tid%3Dams1CNHcs9ji35fgFhACGK-4mIjrq5PSZCIOMjEzLjc4LjE0NC4yMTQoAQ..
and here is the image
Any ideas?Such a pop-up is likely caused by malware installed on your computer.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Seeking help with Iphone 5S I just got. When I open Safari it keeps opening to a webpage I opened up days ago and I cannot seek how to return to home page or move out of this webpage. Any suggestions?
A new Apple product comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
1. I was editing an article, and the screen went grey every time i typed in one character. It encouraged me to start again, but the same thing kept happening, until it finally said the virtual memory was filled, and I had to go to "help" to fix the problem. So here I am Help!!! Sahra
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check the memory usage by Firefox on the about:memory page.
You can open <b>about:</b> pages via the location/address bar like you open a web page. -
I understand the latest version of firefox cannot be protected by Avast antivirus. Is this true? I have stopped using firefox until it can accommodate avast.
You can look at the new pre-release version of Avast.
*http://forum.avast.com/index.php?topic=80362.0 -
i would like to completley delet firefox and reinstall but i canot thers alwase somthing left which continues the problem i have used firefox before with no problems edit
You can remove the Firefox program folder if there are still files left in it after uninstalling.
* http://kb.mozillazine.org/Uninstalling_Firefox -
I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it
I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it
There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself. -
My e-mail has quit updating. Anybody know why or how to get it started back? The result is that I can not get e-mails on my phone.
Thank you for the info re. the main menu. Your answer I used worked; however, the menu bar all the way across is solid black. The only way I can find out the names on the menu is to point the cursor from left to right over the black bar to find "file" "edit" tools", etc. What do I need to do to get these menu titles to be seen?
As regarding the GMail --the menu bar used to have an envelope symbol which was white and outlined in red. That disappeared. I googled "mail.google.com" to try to get back my email. This didn't work. I then tried to get a different email address and password--after 8-19 attempts, this never worked. My other email (sbcglobal.net) has never returned. So I don't know where that went or how to get it back -
Browser is hijacked by Conduit and I cannot get it back
My browser home page has been hijacked by Conduit and I cannot get it back. I have tried:
- changing the home page in Options
- removing all toolbars and extensions
- removing all Conduit-related programs via control panel applet
- using the about:config to search for 'Conduit' and reset all config lines
- scanning with SuperAntiSpyware
- using the Mozilla profile manager to delete my Firefox profile
- using Help-> Troubleshooting Information -> Reset Firefox
- searching and deleting line containing 'Conduit' in the .js files in my profile
No matter what I do, whenever Firefox starts, my homepage is set back to Conduit. How can I fix this?
thxI have just had the same problem but found part of the solution in this forum.
The first thing to do is to type into the Firefox address bar about:config and hit enter.
Acknowledge that you'll be careful!
In the search bar type "conduit" and hit enter.
Nullify all the entries by right clicking and select "reset". There are likely to be a lot.
Now, what the other forum thread failed to say was to then go to Options, Privacy, and under History select "Remember History".
Next, in the same window, select "Delete Individual Cookies" and search for "conduit". Delete all cookies containing the word conduit.
Close and reopen Firefox and all should be well.
As an added precaution I have added the Block Site extension to Firefox and in the options have added "search.conduit.com", which will hopefully stop this pest from reappearing. DO NOT SELECT THIS HYPERLINK FROM THIS POST! -
I have 8.3gb of other on my iphone 4 and don't know how to get rid of it. Can anyone help?
I have all this other taking up all my memory and I don't know how to get rid of it. I need help!
Other indicates data that iTunes doesn't recognize. This can be caused by an interrupted sync or some other data corruption. Sometimes, just adding another song or app can clear up the problem.
Most often, you will need to Restore your iPhone. This explains how: http://support.apple.com/kb/HT1414 -
when i have synced my phone with itunes there are old songs that i dont want. these songs always have the sync sign next to them but i dont know how to get rid of them, i have event deleted them from my library, my computer and hidden them on i cloud. help please
Settings/ Music/ Show All Music/ OFF
There is a parallel setting in Settings/ Videos/ which also includes Videos in the cloud, as well as Settings/ iTunes & App Store/ where you can set both Music and Video preferences. But you only need to change a setting in one location. -
When I try to update my apps, and old email address appears,how I get rid of it? I am not tech savvy at all!
This is happening because they were purchased with your older Apple ID. Apps and there updates are permanently tied to the Apple ID used to purchase them, regardless of the ID on your phone in Settings>Store. The only way to stop the prompt for your older ID would be to delete these apps from your phone.
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While downloading with Mozilla Firefox if by any means my computer crashes or shutdown unexpectedly I lose all data that had been downloaded so far. How to recover the downloaded data without a need to start all the way back from scratch to download the same data. Please help me if there are any means to recover downloaded mbs and continue from where it has stopped, so that I can avoid losing extra mbs and time to go back again and restart downloading.
Try these steps:
# Move the old .part partial download and the final file without the .part that has size 0 to another location.
# Start a new download and pause it, don't close Firefox.
# Copy the two files (.part and 0 byte final) that you moved above back to the download location to replace the new files that were created.
# Resume the download in Firefox.
If that doesn't work then the server may not support resuming. -
I loved Firefox until I lost GOOGLE as my home page, INBOX does not seem to be user friendly for UK users. I now go direct to GOOGLE, bypassing Firefox. This is a retrograde step and please please let me go direct to GOOGLE via Firefox.
I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials. -
suddenly there is a ghost page { 2 pages stacked, i see top of both} one page has "firefox" in top left corner. also a tab called "new tab" has taken over where the present page is usually listed. how do i get rid of both, or do i have to start useing I-net explorer to get rid of it?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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