Answer machine not working

I bought the Freestyle 750 a couple of days ago and i have this fault on it.
When someone rings me and trys to leave a message I get the answer phone saying, please replace the handset and try again she repeats this for about 8 times then stops, the handset is in the base when she says this.
It does say I have one message but when I try to play it there is nothing there.
I have rung BT for techinal help and they said to reset the phone which I did because they gave me the instructions  over the phone on what to do but it didnt work, but I'm back to square one again, has anybody any ideas about this.
Thanks

Hi Hamrio,
I am sorry to hear about the problems you have had in getting your answer phone to work. I have come across a link on the bt.com that might be of help to you. Take a look and please comeback to me if you are still having problems.
http://bt.custhelp.com/app/answers/detail/a_id/10843/c/1243%2C1899%2C1919/kw/freestyle%20750/r_id/12...
Thanks
Paddy,
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • Answer machine not working on BT Freestyle 335

    This feature on my BT Freestyle BT 335 has suddenly stopped working. Please help?
    I've tried phone numbers 08702403692 and 09068020198, and they do not dial out. Other personal numbers are ok .
    giraffe

    Hi and welcome to the forum
    Have you tried the obvious?
    1. Is the electric switched on?
    2. Is the anwerphone switched on?
    3. Are all cables correctly plugged in
    4. Is it plugged in via an extension cable?
    The user guide is shown HERE//
    (If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
    If I have solved your Issue please click the "Mark as accepted solution" button.

  • BT Graphite 2500 answer phone not working

    Hi there
    I have just bought a BT Graphite 2500 (3 pack) phone set. But the answer phone won't work. Regardless of which setting I put it on, the phones just keep on ringing and the answer phone just doesn't kick in.
    I have a BT line and broadband. I bought the phones from BT in a weak moment when I upgraded my broadband package.
    Has anybody else found this problem? Has anybody been able to sort it?
    So far I have:
    - Spent four hours speaking to lots of nice people who work for different parts of BT
    - Read and reread the full user manual
    - Reset the phones, unplugged the base and taken the batteries out for 30 mins
    - Sent the phones back and received replacements
    - Reset the new phones, unplugged the new base and taken the batteries out for 30 mins
    - Been cross
    - Got over being cross.
    All I want is my answer phone to work. Can anyone help?

    Did you get your problem resolved as we have just purchased BT Graphite 2500 Trio set and our Answering Machine is not working.  We previously had a phone with a built in answering machine and had no problems whatsoever but we just can't get the answering machine to work.  We have followed the instructions to the letter and are now on our second set after taking the first one back due to the belief that this was faulty.  We have also gone through re-setting the phones (we had contacted the help desk with the first set of phones and they had suggested that we do this).  The phones work ok so there is no problem with the line.  Any ideas?

  • BT answer phone not working

    Hi first time post etc. My old landline phone/answer phone wasn't working well so bought new phone yesterday (BT Concero 1400) plugged it into the master socket and neither the machines answer phone or caller display work despite being set up as they should be.    BT helpline not overly helpful - I suspect they wil say third party equipment so no their fault but I've read on other posts that a poor quality line can lead to answer phones not working - any advice?  

    peterg68 wrote:
    Keith, hi sorry I've been out all afternoon!  it just rings and rings until the caller rings off.
    Cheers
    PEte 
    Sorry to ask an obvious question, are you sure that the phone base unit is set so that the answering machine is turned on?
    If it on, it would show "00" on the LED display. If its off, it shows "--"
    If the base station is ringing, and the answering machine part of it is turned on, then it should answer the call.
    Have you tried the answer machine on another phone line?
    Also see http://bt.custhelp.com/app/answers/detail/a_id/10843/related/1
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Ref: Time machine not working

    I have a question. Can I use TM to reset my System Preferences. In hope it would put back what changed back in Nov.
    I cannot accesses any files in TM and no error message from TM. Please read Time machine not working posted 19 April. Many thanks.

    You need to explain just what you mean "not working".
    Also, what are you backing-up to?
    Check out some of the threads under More Like This at the right of this page.

  • Time machine not working on macbook pro 10.6.8

    My time machine is not working, I want to upgrade to Lion do I need time machine?

    Not to upgrade, but you may want to use Time Machine for your regular backup.
    How to Install Lion/Mountain Lion Successfully - You must have Snow Leopard 10.6.8 Installed
    A. Repair the Hard Drive and Permissions:
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally. 
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.3.) if DW cannot fix the drive, then you will need to reformat the drive and reinstall Snow Leopard.
    B. Make a Bootable Backup Using Restore Option of Disk Utility:
      1. Open Disk Utility from the Utilities folder.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Check the box labeled Erase destination.
      5. Select the destination volume from the left side list and drag it to
          the Destination entry field.
      6. Select the source volume from the left side list and drag it to the
          Source entry field.
      7. Double-check you got it right, then click on the Restore button.
    Destination means the backup volume. Source means the internal startup volume.
    C. Important: Please read before installing:
      1. If you have a FireWire hard drive connected, disconnect it before
          installing the update unless you will boot from this drive and install the
          update on it. Reconnect it and turn it back on after installation is
          complete and you've restarted.
      2. You may experience unexpected results if you have installed third-
          party system software modifications, or if you have modified the
          operating system through other means. (This does not apply to
          normal application software installation.)
      3. The installation process should not be interrupted. If a power outage or
          other interruption occurs during installation, use the standalone
          installer (see below) from Apple Downloads to update.  While the
          installation is in progress do not use the computer.
    D. To upgrade to Lion/Mountain Lion:
      1. Purchase the Lion/Mountain Lion Installer from the Mac App Store.
          The download should start quickly. Lion is nearly 4 GBs so a fast
          internet connection is essential. Download time could run upwards of 4
          hours depending upon network conditions and server demands at the
          time.
      2. The installer will run automatically after the download is completed.
          Click on the Install button to begin the upgrade.
      3. Follow instructions for installation.
    You may also wish to consider this:
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
        Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
        Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
        the copy into your Downloads folder. Now you can click on the Install button. You
        must do this because the installer deletes itself automatically when it finishes
        installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
      a. Open Disk Utility in your Utilities folder.
      b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
          side list. Click on the Partition tab in the DU main window.
      c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.     
          Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
          partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
          the process has completed.
      d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
          list. Click on the Erase tab in the DU main window.
      e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
          button for Zero Data and click on OK to return to the Erase window.
      f. Click on the Erase button. The format process can take up to an hour depending upon the flash
         drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
      a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
      b. Open Disk Utility.
      c. Select the USB flash drive from the left side list.
      d. Click on the Restore tab in the DU main window.
      e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
      f. Drag the mounted disc icon from the Desktop into the Source entry field.
      g. Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    As an alternative to the above (you still have to do your own download of Lion/Mountain Lion) you can try using Lion DiskMaker 2.0 that automates the process of Steps 2 through 4.

  • Time Machine not working after ethernet card failed

    A couple of weeks back my iMac Core Duo's ethernet failed. As a logic board replacement for a 3.5 year old iMac would be expensive I instead bought an Apple USB Ethernet adapter (which works great). However, now Time Machine will not work, it says it cannot find the built in network interface. It does not matter whether I connect the external drive directly via firewire or over the network to my Mac Mini (which will backup with either connection).
    Here is the console error:
    +Time Machine: Error setting backup path: Error Domain=com.apple.TimeMachine.Preferences Code=-1 UserInfo=0x1864bdf0 "Time Machine could not be configured. The built-in network interface could not be found."+
    +_CSBackupGetMachineMACAddress - IOServiceGetMatchingServices did not find an ethernet service with kIOPrimaryInterface true+
    I tried the instructions on the Apple Support page http://support.apple.com/kb/HT3275#5, but that did not work. Can anyone help?

    Hi, and welcome to the forums.
    It's a long shot, but try a "Full Reset" of Time Machine, per item #B3 of the Time Machine - Troubleshooting *User Tip* at the top of this forum.
    TM uses your Mac's Ethernet Address, which is embedded in the hardware of, guess what, your logic board, to identify your computer. This is how it keeps the backups for each Mac separate, so you can back-up more than one Mac to the same place without conflicts.
    To find this address, use the System Profiler app (click the Apple icon at the left of your Menubar, then +About this Mac,+ then +More Info.+
    Select Network in the sidebar, then Ethernet then find a line like this: +*MAC Address: 0a:1b:2c:3d:4e:5f+* That code, omitting the colons, is what TM puts in a hidden file on your TM volume to identify it as your Mac's backups.
    Since your internal Ethernet card failed, you may not see that at all. If not, neither, apparently, can Time Machine. Other than getting a new logic board, I don't think there's a workaround.

  • Search in Time Machine not working

    I am trying to access my Library in Time Machine. Ive done the "command" "shift" "g" then ~/library with no luck, seems like the search itself is not working at all. Im trying to retrieve a specific file from time machine..please help

    While in Time Machine, press the key combination shift-command-C. The front window will show all mounted volumes. All snapshots should now be accessible. Select the one you want and navigate to the files you want to restore.

  • Why will my Time Machine not work/

    Hi all.
    Today my friend did me a "favour" and removed the 'Applicaton' icon (much to my surprise) from that part of the toolbar next to my Trash basket.
    When I looked in the Trash to try and retrieve it, for some reason it was not there.
    No problem I thought, I clicked onto the main hard drive icon on the desktop which I call "Nemesis" and when the page loaded I went down to the pop up launch bar on the (hidden) bottom part of the screen.
    When the icons popped up I selected Time machine (for Nemesis) and went back a few pages to where I thought all was O.K.
    This is where the problem lay.
    Every item/button within Time machine was highlighted and appeared to be in a working condition except the "Restore" button. It was greyed out and did not work!
    I could not "Restore" to my desired time period.............Why?
    Regards

    Today my friend did me a "favour" and removed the 'Applicaton' icon (much to my surprise) from that part of the toolbar next to my Trash basket.
    Open the hard drive and drag the Applications folder to the Dock (to the right of the dividing line).

  • Oracle virtula box machine not working properly

    Hi All,
    I have installed oracle virtual machine with Redhat 6 OS. My host machine is also on Redhat 6 OS.
    The issue I am facing is when I am connecting to virtual machine through Team viewer connection , any special characters are not working i.e /,*," etc. All the alphabets keys are working properly.
    I am only facing the issue when I am connecting through Team viewer , everything works fine when I connects directly to server.
    Sometime I have to connect to it through Team Viewer session to work remotely. Can you please help or suggest something.
    Thanks,
    Virender.

    VIRENDER SINGH wrote:
    Hi Steven,
    Unfortunately I don't have any error message with me even not in team viewer logs. It just simply not type special characters through team viewer.
    Thanks,
    Virender.Ok, so you are sayng that the team viewer interface doesn't seem to be accepting keyboard input for some/all 'special' characters?
    And just to make sure you understand the architecture, that VBox machine is, for all intents and purposes, a remote machine. It has it's own ip address and operates inside its own little world contained within the virtual machine. Do you have any other connectivity type issues with it? Can you start an ssh session on it from your host desktop machine?
    BTW, this is a database forum, and I haven't yet seen anything in this thread relating to a database - or even an Oracle product of any kind. Are we really dealing with an issue that would be better addressed on a generic Linux forum?

  • GoFlex, Xfinity, & Time Machine not working together anymore. Any suggestions?

    I have a GoFlex external harddrive connected to an Xfinity wireless modem. For over a year I was able to successfully back up (Time Machine) on two MacBook Pro. About 4 months ago, Time Machine would not complete the back up on either computer. After powering down all related devices and repowering everythign works consistently until the Time Machine back up starts. The back up will start and continue for 20 minutes. After 20 minutes the back up stops and the Xfintiy Modem stops wireless tramission. I have researched and attempted several different methods to resolve, but with no success.
    Has anyone else had this problem and found a solution?

    I am of no help to you... but maybe you can help me.
    I can't get Time Machine to work with my GoFlex Home. I know it's not my wireless network. Because I've gone through a dsl modem/wifi by NetGear. Then a NetGear 2.4/5.0GHz wifi router and now Airport Extreme 5th gen.
    TM recognize GoFlex Home as an acceptable disc for TM. But after a few seconds of trying to connect to it, it fails. I forget the exact reason though.
    How did you connect to the GoFlex as a Time Machine?
    KOT

  • Curve 9380 answering button not working and automatic calls without making any call

    Hi I am using Blacbuerry Curve 9380, i am facing the following issue. pls help me 
    1. Answering button in not working at all.
    2. Without my knowledge automatic dialling & calls are made
    3. Frequent Mobile restart - while in phone calls, after phone call disconnect, while opening mails, opening msg.
    And I dont have any other application or software. other than Whatsapp, Facebook, twitter (occasionaly only will use) and ucbrowser.

    Did you perform a hard reset yet?
    Perform a Hard Reset
    A hard reset is similar to restarting a computer that stops responding. A hard reset closes all running BlackBerry applications, restarts the BlackBerry smartphone operating system, and restarts the hardware components of the BlackBerry smartphone, including the wireless transceiver. A hard reset does not delete any settings or data on the BlackBerry smartphone.
    To perform a hard reset, complete the following steps:
    Turn the BlackBerry smartphone off.
    Remove the battery.
    Reinsert the battery.
    Wait for the BlackBerry smartphone to turn on.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Got my Blackberry 8320 Curve wet..... keyboard and answer key not working

    I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?

    cortiz05 wrote:
    I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?
    Hi...
    Pull the battery now and place the phone in a bag of rice to dry it out...
    Here is another link on wet blackberries...
    If the phone is already dried out, you can send the phone out and have it repaired at the component level.
    There are several services that can do this. One is the bbrepairshop in Houston.
    H.
    Message Edited by hmeister on 10-01-2008 11:02 PM
    Message Edited by hmeister on 10-01-2008 11:04 PM
    +++++++++++++++++++++++++++++++++++++++++++++++++
    If successful in helping you, please give me kudos in my post.
    Please mark the post that solved it for you!
    Thank you!
    Best Regards
    hmeister

  • Answer-address not work

    Dear Admin,
    I have tried few day already to match inbound call base on Calling number.
    Call made from calling number range 8000-9 and try to terminate the call by prefix 332168 thru TDM link but it was not work.
    Below is my scenario and configuration detail. Please advice if anything wrong.
    Partner A ( Over SIP protocol ) ------> ( Inbound SIP ) AS5400  ( TDM )----->PSTN
    dial-peer voice 332855 pots
    description Outbound to TDM-A
    max-conn 1
    answer-address 800[0-9]
    destination-pattern 332168.
    progress_ind alert enable 8
    port 6/7:D
    dial-peer voice 3328551 voip
    description Inbound Sip from KZ
    voice-class codec 1
    session protocol sipv2
    answer-address 800[0-9]
    Best Regards,
    Daneth

    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • My security answers are not working

    i am trying to authorize a new computer for my itunes - of course in a hurry and my security answers are not working

    Hi suejom,
    Did you set up a Rescue email when you set up the Security Questions? If so, go into Manage AppleID, Password and Security, and click on the "reset info security email" at the bottom.
    If you did not, before calling Apple Support (which you will have to do if you can't get the answers to go), go back and make sure that the security questions being asked are the ones you think they are (I made that mistake once, giving the answer to my first car when the question was what was my first concert.....)
    Also, make sure you put in the entire answer - case isn't relevant, but all of the words are....
    If all else fails, you have no choice but to contact Apple Support!
    Good Luck,
    GB

Maybe you are looking for

  • E63 displaying number instead of contact name

    when I first got my new phone I needed to call my wife before I had imported all my contacts etc.  Now when she calls or texts me, it just displays her number and not her name.  There is no issue with anyone else... Help!! D 

  • I have a MG6320 Printer. It will not print the contents of an email, only the outline

    I have a Canon MG 6320 printer. When I call up an email in GMail, it will not print the contents of the email, only the words and figures displaye don rails down the side and at the top. Can anyone tell me what I can do to change this? James O'Shea

  • Create Partition Table Syntax

    I need to create a partition table on target. I am currently using the below code, but it fails when the primary key on the source table has a primary key having more than one column. How can I get the first column name from the source table which ca

  • Problem namespace ... when i create partnerLink

    A) Evironnement LAN with proxy server Windows 2000 service pack 4 BPEL PM 10.1.2 JDevelopper 10.1.2 (build 1811) B) Current tutorial : http://www.oracle.com/technology/obe/obe_as_1012/integration/bpel/synch_services/bpel_synch.htm C) Error found at t

  • Applications halting for a few seconds...

    Since Upgrading to Snow Leopard from Leopard, both myself and my girlfriend (Macbook Late 2008; Macbook Pro Early 2007) have had problems with the applications. The Apps sometimes halt for a few seconds (up to 10-20 seconds) after performing an actio