Anti virus popup help!

For a few days, I've noticved every now and again a pop up will appear and it looks as though its my computer but it isn't. It displays this:
I am able to close the window out. I've ran a virus scan but nothing comes up. Can someone help me please?!
Solved!
Go to Solution.

..any tips for a great internet security program?
I'm not big on the all-inclusive stuff. I like one that knows its place, like ESET NOD32 (not Smart Security) for anti-virus and the one you used for spyware.
-Jerry

Similar Messages

VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP

VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP

Not a virus, but it is malware: The Safe Mac » Search Results » adware removal.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Can't access safe mode to delete System Security fake anti virus virus. HELP.

Hi, our SL500 has become infected with "System Security" fake anti virus software. We have tracked down how to remove it.
http://www.geekstogo.com/forum/system-security-malware-t222291.html
However when we get to the "reboot your computer in safe mode" (see instructions below) we can't as this is not possible.
We have tried F8...........Repeatedly . And also Run->msconfig->BOOT.INI->/SAFEBOOT . But to no avail . Actually we get a pop up stating that Windows can not find said command and have we typed it in correctly . Please could some one help us as this is driving us insane . One last thing . A computer WITHOUT a "safe mode " option, isn't that kinda of unsafe and a tad.....
Thanks in advance.
Instructions for malware removal.
You will need to print out a copy of these instructions, or save them to NotePad and put a shortcut to the file on the desktop so that you can refer to while you complete this procedure as you will be required to boot into Safe Mode where you wont have internet access.
Please download ATF Cleaner by Atribune.
Caution: This program is for Windows 2000, XP and Vista only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
Run MBAM again, only this time perform a full scan and post the log.
Please click here to download AVP Tool by Kaspersky.
Save it to your desktop.
Reboot your computer into SafeMode.
You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight SafeMode then hit enter.
Double click the setup file to run it.
Click Next to continue.
It will by default install it to your desktop folder.Click Next.
Hit ok at the prompt for scanning in Safe Mode.
It will then open a box There will be a tab that says Automatic scan.
Under Automatic scan make sure these are checked.
System Memory
Startup Objects
Disk Boot Sectors.
My Computer.
Also any other drives (Removable that you may have)
After that click on Security level then choose Customize then click on the tab that says Heuristic Analyzer then choose Enable Deep rootkit search then choose ok.
Then choose OK again then you are back to the main screen.
Then click on Scan at the to right hand Corner.
It will automatically Neutralize any objects found.
If some objects are left un-neutralized then click the button that says Neutralize all
If it says it cannot be Neutralized then chooose The delete option when prompted.
After that is done click on the reports button at the bottom and save it to file name it Kas.
Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.
Note: This tool will self uninstall when you close it so please save the log before closing it.
In your next reply I would like to see:
C:\RSIT\info.txt
MBAM log
Kaspersky AVP scan results
Also let me know how the computer is behaving.
This post has been edited by Octagonal: Dec 27 2008, 08:08 AM

Thanks for trying to help. Sadly, I followed the instructions and it rebooted to the blue screen again.
It's going to have to go to Apple for repairs now. I'm out of options.
I am wondering how much easier it would have been if I'd created a time machine restore point. I got what I deserved for failing to do that, but I'm doubtful even that would have worked in this case. It does seem to be because of that piece of widely reported malware that didn't want to leave without causing damage.
The most frustrating aspect is the safe boot. I get to the desktop but without any menu, finder or dock. It seems to be similar to the problem below...
http://www.macsmarts.com/?p=109
But that's for Tiger. I tried that to no effect.
Like I said, it's going to have to go to Apple now because I've done so many things I don't know if I'm just digging myself a deeper hole.
Thanks again for offering help.

My operating system is windows 2002, how can i provide and anti-virus protection, is it possible to get help for this obsolete system?y

is it possible to get an anti-virus program for an obsolete operating system. Mine is windows xp 2002. i can't download a compatible service pack to compensate for the anti-virus program that i have or the one available for download provided by my internet server. are there any free, or for purchase, downloads available for the system i have. The anti-virus product i have says that i must have a service pack 2. the current one on my computer is service pack 1. The anti-virus provided thru my internet carrier says that i must have windows 7 or enternet explorer of at least 6.0 or higher or FireFox 3.6 or better, but i'm unsucessful with any attempts i've tried. so is there any help or i'm i stuck with this old system until my finances improve for a better one?
Thanks

Unfortunately, there are many reasons why the PSE Editor might crash, and often it is hard to diagnose quickly the reason for the crash. Here are some steps you can take to try to fix the problem:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Editor_ crashes

Help! Anti-Virus Software

I recently bought a macbook pro two weeks ago and with my previous laptops (they were windows) ive always had to get anti-virus software. Do i need security for my macbook pro?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

I just bought my MacBook Pro 13" and I tried to install an anti virus but then it went into a grey folder with a question mark I need help with restoring the iOS please

I need help taking out the grey folder with the question mark and I've try everything except the CD thing because my MacBook didn't come with one so I really need help please

What anti-virus software did you install? Although there's a lot of bad anti-virus software out there, no anti-virus software should cause such a problem. A gray screen with a flashing question mark on a folder means that no bootable system could be found, which means that the system was badly damaged or corrupt. Even installing bad software would not normally cause that, so either there was something badly wrong with the system already or the anti-virus software you tried to install was really, really bad!
As mende1 says, you need to reinstall the system at this point. After your system is back up and running, read my Mac Malware Guide. If, after reading that, you want anti-virus software, use one of the programms recommended in that guide.

Hi.. can anyone help me on this...i am using macbook pro 10.8.2. i donot have any anti virus installed on my machine..is it safe to work on internet without intalling antivirus..

hi.. can anyone help me on this...i am using macbook pro 10.8.2. i donot have any anti virus installed on my machine..is it safe to work on internet without intalling antivirus..

http://www.apple.com/osx/what-is/security.html
http://www.apple.com/osx/whats-new/
http://www.reedcorner.net/mmg/
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
http://www.apple.com/support/
- I post the above as Mac OS forum and the notebook users forum, you are in workstation users section.

After "upgrade" to new firefox, bookmarks didn't transfer. Help tells how to import from another browser but not old firefox. Also my anti virus (latest update) apparently not compatible with 4.0 Can I restore my old version

Question
After "upgrading" to new firefox none of my bookmarks are in new bookmarks help topics tell me how to import from another browser but not from previous version of firefox. Another problem is my anti virus ( most up to date) is apparently not compatible with 4.0 liked the old firefox would never have "upgraded" had I known my anti virus wouldn't work. Can I get old version back

Check with Kaspersky as to what versions of Firefox their programs are compatible with. It is up to Kaspersky to keep their stuff up to date as Mozilla releases new versions of Firefox. And if they are unwilling or incapable of doing it, they should inform their customers of such and maybe refund their customers instead of stringing them along.
http://forum.kaspersky.com/

I just opened an email from someone I knew via Insight Broadband. It was a link. I clicked on it and it led to a enhancement drug web site. Do you think I downloaded a virus? I didn't buy any anti-virus software. Thanks to anyone who has time to help me.

I just opened an email from someone I knew via Insight Broadband. It was a link. I clicked on it and it led to a enhancement drug web site. Do you think I downloaded a virus? I didn't buy any anti-virus software. Thanks to anyone who has time to help me.

Hello:
There are NO viruses that affect a Mac running OS X - none. FWIW, I suggest that you NOT buy A/V software. It is a waste of both money and computer resources.
Having said that, there are a couple of instances of malware that have popped up. Just don't follow links from unknown sources.
Barry

Password issue - disks missing and can't install new anti-virus -- HELP!!!

Hi,
I've got a Mac Mini and since I moved it appears I lost the Mac disks. I've got some serious issues with the Mini's web-browsing slowing down, maybe virus issues and I need to renew my subscription to my anti-virus to hopefully correct the issue. It appears that I need to know the password, which I never set, but I need one to log-in.
What I understand is that I can reset the password to be able to install my anti-virus, but what I'm seeing is that I can't do it without the disks. How in the world do I correct this issue??? You help will be greatly appreciated.
Thanks,
JimBo

Welcome to Apple Discussions!
There are two issues here, the first being your password. If you can't remember your password and really do need to reset it, you will need your MacOS disk. If you have lost this, it would be wise to get a replacement - you can get these from Apple. Since there are other occasions you might need the original install disk, it's not just for an occasional password reset that you would do well to have one on hand.
It's not clear, however, in this situation why you would suddenly need a password. You say you did not originally set one, which is unlikely since it's one of the first steps in the initial set up of the system. It is of course possible to set a blank password, in which case the password will remain blank of course. The password would be required every time a major install or update was being run.
The second issue is the web-browser slowing down and your thought that this may be virus issues. This is highly unlikely. While there are a few potential Trojans which can gain access to MacOS, none seem to be in wide circulation. There are no viruses. More likely if you're noticing performance issues in your web browser is that you are suffering something more akin to cache issues or possibly a small amount of free drive space. Depending on which antivirus product you already have, it may even be that which is the cause, since this type of software typically adds considerable load to the CPU when running.
That isn't to say antivirus software is a bad idea, because it is better to be prepared than taken by surprise and have no defensive software in the event that MacOS becomes targeted. It's also beneficial to have it if your Mac is in a mixed environment where otherwise you could pass infections unknowingly to Windows systems.
In this situation I would be inclined to do some basic system maintenance using a tool such as YASU, but even that would require your password in order to run. As such, I would first try to clear your browser caches (in Safari, you'll find 'Empty Cache' halfway down the Safari menu) and obtain a replacement install disk from Apple to enable you to get full control of your system if indeed you have a password set and don't know what it is.

Help with Anti Virus Software

Hello, "Kapeisky" Anti Virus Software comes free with "Parallels" Desktop 4. Is it worth installing this, or would it be better to install "AVG" free version?.
Thought it best to check with you guys, just in case it would slow things down, or cause other problems.
Many thanks for your help.

Whatever you trust and feel works. I don't think you go far wrong, and whether you want to use a full integrated suite with firewall and other features.

Help with anti-virus programs, PLEASE!

New Lenovo and it won't allow me to install AVG anti-virus. Download completed but when trying to install, after hours of waiting, I get an error message saying something about Microsoft, so I presume it's the bully response trying to make me accept Norton or some other anti-virus software they are pushing which I don't want.
How to make Lenovo accept MY choice of anti-virus software?
Moderator Note: Edited subject to match content.

Hello,
I have never had a problem installing another antivirus program onto a ThinkPad (or ThinkCentre) computer, so I think this may be some sort of error message about a missing component or patch level. Here is what I would suggest that you try:
Download, and have ready to run, the Symantec Norton Removal Tool (assuming your computer came with a Symantec product). If your computer came with a McAfee product, download the McAfee Consumer Product Removal Tool, instead.
Download the full package for the latest version of your prefered anti-malware solution.
Run Microsoft Windows Update on the computer to ensure it is
up-to-date with respect to all know operating system service packs,
hot-fixes and updates. Install the optional components, too. Several
reboots may be required before the computer is fully updated.
After the computer is updated, uninstall the currently-installed anti-malware program via the Program ands Features Control Panel applet (filename: APPWIZ.CPL). A reboot will likely be required to complete uninstallation.
Run the appropriate Removal Tool from step #1 to remove any orphaned drivers, services or leftover registry entries from the now-uninstalled anti-malware program. Again, a reboot may be required to finish the operation.
Begin installation of your preferred security software.
At this point, you should now have your security software installed on your Lenovo computer.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Need help asap - anti virus

Hey i was sent a message of facebook from a friend and without even thinking i opened it up.. ya well now i have a virus and my account is sending weird messages to people. do i just need to run an anti virus? how do i do that? thanks

Preferences, Security, Web Content has tickboxes for Javascript and others. Not as easy to toggle as NoScript.
All that does is disable JavaScript entirely. All or nothing is no solution. You often need JS or a site won't function properly. What NoScript does is filter the JS -- a big attack vector -- for various attacks. And it is constantly being updated to keep current. It also allows you to choose which scripts will run on any given page, so you can allow only those which are essential.
There is so much junk it keeps out. With Safari, or any other browser, you are letting all of that in. Your door is wide open. Much of that stuff from good, trusted sites, e.g., NY Times, may be harmless, or just intrusive as in nosey -- and even those "good" sites can end up being hacked through the third party stuff they run (happened last summer to the Times through one of its distributor of third party ads*) -- but I'd rather keep whatever it is they want my computer to load to a minimum, especially if it's a site I don't know that much about. There is nothing close to NoScript.
*Although, I don't remember if that happened through the JavaScript or not.
Message was edited by: WZZZ

After installed Norton Anti Virus 2011, firefox 4 beta 10 is slower. Anyone can help?

Just wondering is it a must to have anti virus real time protection during online since I am using Firefox.

Uninstalling 'messy' applications is one of my pet peeves.
JMVP's link is your best solution.
(This really is a post about removing applications in general and not really specific to Norton)
However:
If your app came with an Installer, launch it and look for an uninstall option. That isn't always an option though. That's when life starts to suck.
Manually removing things (also applies to drag-and-drop apps):
- Drag the app (or it's folder) to the trash.
- Look in your System Preferences/Accounts/Login Items for startup services for the app
- The next places to look for app related files are in your Home/Library/Application Support and Home/Library/Prefrences folders
- Sometimes You can find App related stuff in the main Hard Drive /Library/Application Support and /Library/Prefrences folders
- Drag these support and preferences files to the trash
Don't just delete these files at random, they contain all kinds of settings and data. Make sure they belong to the application you are deleting!
If you are going to re-install the app you can leave these where they are and when you re-install things will probably be the same as where you left off.
You may have to restart to finish emptying the trash completely.
The final thing you'll want to do is search for the name (or part of the name or developer) of the app in Spotlight and see if there's anything left over.
You could also try http://www.appzapper.com/ to remove programs or http://www.allume.com/mac/springcleaning/index.html for general clean up.
G5 & MBP Mac OS X (10.4.6) OpenDarwin 7.2.1 | Gentoo Linux 2006.0

Pop Up Window = Malware? Virus? Help

I have a month old Macbook Pro and about a week I started getting the following pop up at random times.
"Popup blocking software has prevented display of the Trend Micro Security Services dashboard. Open an Internet Explorer window and enter the following URL in the Address box: http://tmss.trendmicro.com/dashboard."
I don't know what Trend Micro is and I'm not using Internet Explorer at the time. (Although I do have Windows installed on my Mac via VMWare Fusion for occasionally work projects that require Windows.) I dismiss the pop up and everything seems to be fine.
But it gets worse today I got that some pop up on my iPhone and now Safari on my iPhone is not working correctly.
Help?

Hi,
Several hits from Google...
http://www.techspot.com/vb/topic102233.html
http://forums.macrumors.com/archive/index.php/t.../t-681079.html
http://www.mac-forums.com/forums/os-x-operating-system/43777-do-i-have-some-malw are.html
There aren't any Mac viruses so you can rule that out.
MIght be a good idea to restore your iPhone just in case, instructions here.
http://support.apple.com/kb/ht1414
TrendMicro sells anti virus software. http://us.trendmicro.com/us/home/
Carolyn.
Message was edited by: Carolyn Samit

Anti virus popup help!

Similar Messages

Maybe you are looking for