Any help with to many activations?

Question

Me too have the same problem, in the instalation and update process of my reader, aparently have used the 6 units allowed, and now I can not use my reader I get the following error:
E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 3281:281:8281 urn:uuid:76a50ecb-410c-4517-8230-bd7da275ca54
I only have one reader and one portable computer on windows XP.  So I do not understand how could I get used all the 6 devices allowed
any help!  Please!
Javier

Answer 1

The page you sent looks like you are trying to create an AdobeID (which you should already have), instead of trying to submit a web case.
Step by step instructions:
1.) Go to: http://www.adobe.com/support/digitaleditions
2.) Click on "Submit a web case"
3.) Login (if needed)
4.) This will get you correctly to: https://www.adobe.com/cfusion/support/index.cfm?event=porta
5.) In the Techinical support tab:
     a.) Set the issue type to "other"
     b.) Select "Additional Products" and select "Digital Editions"
     c.) Press Continue
6.) A new page called "Create a support case" will appear" - enter in the appropriate informat - be sure to include the exact and full error text in the description
7.) Press Review & Submit
8.) (new page "Review Case") Review the details for correctness and click "Submit"