Anybody else lied to at one of the stores about what the charges were going tio be?  They deny it at the store and calling billing is completely useless.

I bet I am not the only one. When I complained at the store, they said they "could not impact revenue". Needed to maintain "cash flow". Interesting training I suppose, maximize charges even if they were not mentioned. I will NEVER use Verizon again and will do everything I can to discourage othesr from using them. Their coverage maps looks better now, but in a few years, this will be all equal out - enjoy you run, it will not last forever.

I was completely lied to. I turned in my $700 phone and got a $25 credit for it. The store said my bill would be $180 my bill is $244/month and I just spent 1 hour 15 minutes with customer non-service being lied to. The staff in the call centers is 100% incompetent and the staff in the stores are liars!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have Verizon!!!!!!!!!!!!!!!!!!!!!

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