Anyconnect client has persistent settings after uninstall

Usually I am able to type into the address field in anyconnect client and change to another customer (we are a partner that support many people).
For some reason my anyconnect client has "infranet-cm0" and "infranet-cups" (our call manager and presence servers) in the connect to field and you cannot type in that field. It makes no sense.. these must just be certificates on my system or something.
I've uninstalled the client many times and launched from web the customer i'm trying to connect to - download the new client, but it always comes back up with those two options to connect. I'm attaching a screenshot.
How do I get rid of these options and allow me to always be able to type in the address?

Did you try to remove the profile?
Paths to Deploy the Client
OS Directory Path
Windows 7 and Vista
C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\
Windows XP
C:\Document and Settings\All Users\Application Data\Cisco\Cisco AnyConnect Secure Mobility Client\Profile
Mac OS X and Linux
/opt/cisco/anyconnect/profile/
http://www.cisco.com/en/US/docs/security/vpn_client/anyconnect/anyconnect31/administration/guide/ac02asaconfig.html#wp1595490

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Anyconnect Client profile files deleted after client upgrade

L.S.
I am running anyconnect version 3.1.02040 on a Windows 7 64-bit machine with UAC turned on.
The ASA I am connecting to is a 5510 running ASA OS 8.4.5
The problem I have is the following:
We are using machine certificate authentication combined with RADIUS user authentication.
The machine certificates are stored in the Machine/Personal container in the local machine.
By default, the anyconnect client does not have the rights to access this certificate store when run by the user in non-elevated mode.
We do not want to have the user run the client as administrator (in elevated mode) all the time.
Therefor we have made an Anyconnect Client profile that sets the Certificate Store Override parameter to true and attached it to the group policy.
With this XML in place (in the C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile folder)
the users can connect to the ASA and authenticate using the certificate without the need for elevated rights. This is all working perfectly.
The anyconnect client and XML file are distributed to the clients using a software distribution system (Microsoft SCCM).
The problem happens when I update the Anyconnect package on the ASA. I recently updated the package to release 3.1.03103. This is what happens:
The user can connect using the 3.1.02040 client (certicate authentication works without elevation, since the XML Anyconnect Client Profile is present)
The Anyconnect software updates itself to the new version during the connection, pushed from the ASA.
The VPN is established.
However, the XML file that is associated with the group policy is deleted during the upgrade process and not placed back in the Profile folder on the client after the upgrade.
This means the user cannot connect without using elevated rights the next time he wants to connect.
If he uses elevated rights after the upgrade, the XML is pushed back from the ASA normally, allowing the user to connect without elevation again any subsequent times.
Is there any way to push the XML profile to the client from the ASA after the upgrade of the Anyconnect software?

Hi poiu720408 ,
1. You need to set up a web-url or group-alias under the group policy as web have enable the "tunnel-group-list enable" under the webvpn configuration. So once the user connect to the proper URL/alias the profile will be applied.
http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/98580-enable-group-dropdown.html
2. Yes the Anycopnnect store a "Cache " information on the PC , if you want to clan up you have to go to the anyconnect folder on C: on the PC and delete the global_preferences.xml profile.
3. This behavior is totally expected and they should disappear after a some minutes , however if you wan to force this , you can use the command "vpn-sessionsdb logoff webvpn noconfirm"
Please rate helpful post !
Hope this helps
- Randy -

SCEP client not updating settings after policy retrieval

I have a computer assigned a SCEP policy, that seems to have been found and Applied fine by the SCCM Client, looking at the registry.
I find the policy in the regkey HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\CCM\EPAgent\GeneratedPolicy, With the DWORD values
Just a test to my computer (Excluded)                   REG_DWORD         0x00000002 (2)
Just a test to my computer (Scan Schedule)          REG_DWORD         0x00000002 (2)
What I have configured in this test policy is just "Limit CPU usage during scan to: 10%" and "Start the scheduled scan only when my PC is on but not in use"
But the SCEP Client, in the settings, do not show the correct settings. The CPU limit setting is set to 20% and the "Start the scheduled scan" setting is unchecked, these settings come from the "Default Client Antimalware Policy"
The EndpointProtectionAgent.log says:
Endpoint is triggered by WMI notification. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
EP State and Error Code didn't get changed, skip resend state message. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
State 1, error code 0 and detail message are not changed, skip updating registry value EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Previous state is same with current one: 1, skip notification. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
File C:\Windows\ccmsetup\SCEPInstall.exe version is 4.5.216.0. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
EP version 4.6.305.0 is already installed. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
EP 4.6.305.0 is installed, version is higher than expected installer version 4.5.216.0. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
The trigger 10 doesn't make ANY state change. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Handle EP AM policy. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Policy group lose, group name: Scan Schedule, settingKey: {d6961d76-070d-46af-b898-6d24562fb219}_201_201 EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Policy deployment result: <?xml version="1.0"?><Group Name="Scan Schedule">    <Policy Name="Just a test to my computer" State=2/>    <Policy Name="Default Client Antimalware
Policy" State=1/></Group><Group Name="Threat Default Action">    <Policy Name="Default Client Antimalware Policy" State=2/></Group><Group Name="Excluded">
<Policy Name="Default Client Antimalware Policy" State=2/>    <Policy Name="Just a test to my computer" State=2/></Group><Group Name="Realtime Config">    <Policy Name="Default
Client Antimalware Policy" State=2/></Group><Group Name="Advance Setting">    <Policy Name="Default Client Antimalware Policy" State=2/></Group><Group Name="Spynet">
<Policy Name="Default Client Antimalware Policy" State=2/></Group><Group Name="Signature Update">    <Policy Name="Default Client Antimalware Policy" State=2/></Group><Group Name="Scan">
<Policy Name="Default Client Antimalware Policy" State=2/></Group> EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Generate Policy XML successfully at C:\Windows\CCM\EPAMPolicy.xml EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Generate AM Policy XML while EP is disabled. EndpointProtectionAgent 28.10.2014 16:54:39 3504 (0x0DB0)
Any idea what happened to the New settings?
Freddy

Antimalware Client Version: 4.6.305.0
Engine Version: 1.1.11104.0
Antivirus definition: 1.187.618.0
Antispyware definition: 1.187.618.0
Network Inspection System Engine Version: 2.1.11005.0
Network Inspection System Definition Version: 113.5.0.0
Policy Name: Antimalware Policy
Policy Applied: 02.09.2014 at 14:16
The above is information in "About"
This is the information about the Antimalware policies assigned to this computer
Name
Collection name      Priority   Policy Application state Last update time         Policy Application Return code
Default Client Antimalware Policy                                 10000
Succeeded                     02.09.2014 16:16:00     0x00000000
Just a test to my computer             VITN-SC-OSL-112 1
This tells me that there is no policy Application Return code for the custom policy i am testing, and that is something I would like to solve. Any ideas? Thank you

AnyConnect client reconnects after 1 minute

AnyConnect client reconnects after 1 minute; WHY
version 3.1.02026
ASA:asa911-k8.bin
[25-4-2013 8:16:11] Establishing VPN session...
[25-4-2013 8:16:11] Checking for profile updates...
[25-4-2013 8:16:11] Checking for product updates...
[25-4-2013 8:16:11] Checking for customization updates...
[25-4-2013 8:16:11] Performing any required updates...
[25-4-2013 8:16:12] Establishing VPN session...
[25-4-2013 8:16:12] Establishing VPN - Initiating connection...
[25-4-2013 8:16:12] Establishing VPN - Examining system...
[25-4-2013 8:16:12] Establishing VPN - Activating VPN adapter...
[25-4-2013 8:16:15] Establishing VPN - Configuring system...
[25-4-2013 8:16:16] Establishing VPN...
[25-4-2013 8:16:16] Connected to my.vpn.com.
[25-4-2013 8:16:16] Connected to my.vpn.com.
[25-4-2013 8:17:19] Reconnecting to my.vpn.com...
[25-4-2013 8:17:19] Establishing VPN - Examining system...
[25-4-2013 8:17:24] Establishing VPN - Activating VPN adapter...
[25-4-2013 8:17:25] Establishing VPN - Configuring system...
[25-4-2013 8:17:25] Establishing VPN...
[25-4-2013 8:17:25] Connected to my.vpn.com.
[25-4-2013 8:17:25] Reconnecting to my.vpn.com...
[25-4-2013 8:17:25] Establishing VPN - Examining system...
[25-4-2013 8:17:25] Establishing VPN - Activating VPN adapter...
[25-4-2013 8:17:25] Establishing VPN - Configuring system...
[25-4-2013 8:17:25] Establishing VPN...
[25-4-2013 8:17:25] Connected to my.vpn.com.
[25-4-2013 8:16:11] Establishing VPN session...
[25-4-2013 8:16:11] Checking for profile updates...
[25-4-2013 8:16:11] Checking for product updates...
[25-4-2013 8:16:11] Checking for customization updates...
[25-4-2013 8:16:11] Performing any required updates...
[25-4-2013 8:16:12] Establishing VPN session...
[25-4-2013 8:16:12] Establishing VPN - Initiating connection...
[25-4-2013 8:16:12] Establishing VPN - Examining system...
[25-4-2013 8:16:12] Establishing VPN - Activating VPN adapter...
[25-4-2013 8:16:15] Establishing VPN - Configuring system...
[25-4-2013 8:16:16] Establishing VPN...
[25-4-2013 8:16:16] Connected to my.vpn.com.
[25-4-2013 8:16:16] Connected to my.vpn.com.
[25-4-2013 8:17:19] Reconnecting to my.vpn.com...
[25-4-2013 8:17:19] Establishing VPN - Examining system...
[25-4-2013 8:17:24] Establishing VPN - Activating VPN adapter...
[25-4-2013 8:17:25] Establishing VPN - Configuring system...
[25-4-2013 8:17:25] Establishing VPN...
[25-4-2013 8:17:25] Connected to my.vpn.com.
[25-4-2013 8:17:25] Reconnecting to my.vpn.com...
[25-4-2013 8:17:25] Establishing VPN - Examining system...
[25-4-2013 8:17:25] Establishing VPN - Activating VPN adapter...
[25-4-2013 8:17:25] Establishing VPN - Configuring system...
[25-4-2013 8:17:25] Establishing VPN...
[25-4-2013 8:17:25] Connected to my.vpn.com.

Hello Michael,
The problem here is because we cannot succesfully establish a DTLS tunnel. This could happen because:
- DTLS is blocked somewhere in the path
- A non-default DTLS port is being used
If DTLS is blocked in the middle the issue is because as of ASA Release 9.x and AnyConnect Release 3.x, an optimization has been introduced in the form of distinct Maximum Transition Units (MTUs) that are negotiated for TLS/DTLS between the client/ASA. Previously, the client derived a rough estimate MTU which covered both TLS/DTLS and was obviously less than optimal. Now, the ASA computes the encapsulation overhead for both TLS/DTLS and derives the MTU values accordingly.
As long as DTLS is enabled, the client applies the DTLS MTU (in this case 1418) on the VPN adapter (which is enabled before the DTLS tunnel is established and is needed for routes/filters enforcement), to ensure optimum performance. If the DTLS tunnel cannot be established or it is dropped at some point, the client fails over to TLS and adjusts the MTU on the virtual adapter (VA) to the TLS MTU value (this requires a session level reconnect).
In order to eliminate this visible transition of DTLS > TLS, you can configure a separate tunnel group for TLS only access for users that have trouble with the establishment of the DTLS tunnel (such as due to firewall restrictions).
1. The best option is to set the AnyConnect MTU value to be lower than the TLS MTU, which is then negotiated.
group-policy ac_users_group attributes
webvpn
anyconnect mtu 1300
This makes TLS and DTLS MTU values equal. Reconnections are not seen in this case.
2. The second option is to allow fragmentation.
group-policy ac_users_group attributes
webvpn
anyconnect ssl df-bit-ignore enable
With fragmentation, large packets (whose size exceeds the MTU value) can be fragmented and sent through the TLS tunnel.
3. The third option is to set the Maximum Segment Size (MSS) to 1460 as follows:
sysopt conn tcpmss 1460
In this case, the TLS MTU will be 1427 (RC4/SHA1) which is larger than the DTLS MTU 1418 (AES/SHA1/LZS). This should resolve the issue with TCP from the ASA to the AnyConnect client (thanks to MSS), but large UDP traffic from the ASA to the AnyConnect client might suffer from this as it will be dropped by the AnyConnect client due to the lower AnyConnect client MTU 1418. If sysopt conn tcpmss is modified, it might affect other features such as LAN-to-LAN (L2L) IPSec VPN tunnels.
If DTLS is not blocked in the middle another potential cause for the DTLS failure that DTLS is configured on a non-default port after the WebVPN is enabled (for example, when the webvpn enable outside command is entered). This is due to Cisco bug ID CSCuh61321 and has been seen in Release 9.x where the ASA pushes the non-default port to the client, but continues to listen to the default port. Consequently, the DTLS is not built and AnyConnect reconnects.
The workaround for this problem is:
Disable the WebVPN.
Enter the DTLS port.
Enable the WebVPN.
Regards,
-Gustavo Medina

Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

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When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
My pc is working with windos 8.
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Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
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If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
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Slow Boot of Windows after installing Anyconnect Client

We have just migrated our Windows 7 x64 SP1 machines from the Cisco IPSec client to Cisco Anyconnect 3.1.02x.
Users have immediately noticed the negative effect that the AnyConnect client upgrade has had on their machines - Adding an additional ~20 seconds to PC boot time. (NB: Boot time classified as the time it takes from power on, to the 'Ctrl+Alt+Del' logon screen).
Has anyone else encountered issues like this post migration? Anybody know of any timeout settings, or other settings that I could adjust within the AC client to reduce the impact on boot time?
Thanks,
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I haven't tested with Anyconnect 3.0. Is there a particular reason that I should?
Good point re: the modules. The modules that I have installed (beliving that this would represent a fairly standard install) are:
Base Windows Client
Network Access Manager (Used to connect to our corporate WiFi)
Start Before Logon
DART (Not sure if I need this component?)
--Perhaps I could look at ditching SBL and DART if these are not typically installed?
I have been scanning the Windows System, Application eventlogs, as well as the Cisco Anyconnect eventlogs. I have tried to locate any mentions of a timeout, but have had no success as yet.
Setting the Cisco AnyConnect Network Access Manager, Network Access Manager Logon Module and Secure Mobility Client services to disabled has the machine booting some 20 seconds faster (of course Anyconnect client is then disabled)
I was expecting a small impact to boot time, but had not prepared our users for a 20 second increase!
- S.

My batch feature in bridge has disappeared completely after update, I uninstalled everything adobe CC using the cleaner tool

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Adobe CC 2014 newest version completely up to date.

The cleaner tool doesn't touch presets, templates or other user data. All it does is flush the installer database to remove blockages. The last time it actualyl deleted any files and folders was with CS3. so whatever you did, you may have hit the wrong button. And while I underrstand your frustration, the download pages states that you are advised to backup your data, regardless...
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Sequence of events after ConfigMgr Client has successfully installed

So, I was just wondering is there anything official documented about exactly what happens after the Client has successfully installed and in particular the timings involved in these events?
For instance, My clients in my test lab will always receive their patches and applications after the client is installed - but sometimes it could take 5 mins for the process to start other times it could take 45 mins before I see anything starting to happen.
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Hello,
Since the 5.1 update, my Apple TV 2 has no audio after it wakes from sleep mode. To get audio back I need to go to settings and manually put it to sleep then wake it up. Once I do this I have audio. I have restarted the Apple TV as well as me modem and router. I have searched the boards and cannot find a solution. Please help.

mrdctaylor wrote:
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Adding second backup client to time capsule after first has filled drive?

I'm trying to add a second Time Machine client to my Time Capsule. I've had it for a while and the first client has filled the drive. The problem is there isn't enough space free on the Time Capsule for the second client. Is there a way to free up some space so I can add the second client? How do I manage how much space gets allocated to each?

Hi swills. First, click the Time Machine Dock icon and enter the TM 'star field' interface. Then go all the way back to the oldest backups. Go up to the action menu (gear icon) and select "Delete Backup". Do this with several of the oldest backups. This will free up needed space.
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Back up all data. Rebuild the mailbox. Try to delete the message again.

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How do i restore my iCloud settings after my daughter has accidentally deleted them while setting up a new phone to the iCloud account

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Hello Emily,
Thanks for using Apple Support Communities.
If you need to sign out of your previous Apple ID on your device, but do not know the password, then you will need to reset the password on that account. Since you do not have access to the email with that Apple ID, you will either have to reset the password using the security questions or contact Apple ID account security.
If you forgot your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Take care,
Alex H.

Muse quits unexpectantly after downloading the inbrowser edits my client has made.

My client has made quite a few edit using inbrowser editing. After syncronising Adobe muse quits unexpectantly

The problem is still there when I use a local copy.
Muse says:
In Dutch
Synchronisatie voltooid (met waarschuwingen)
Waarschuwingen:
Het tekstkader op pagina 'wat' (me t tekst Wat doet Zegge & Schrijv .. .') is gewijzigd
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Het tekstkader op pagina 'welkom' (met tekst Welkom Dit is de website".1 is
gewijzigd op deze webpagina, maar de wijziging kan niet worden ingevoegd in
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In English
Synchronization completed (with warnings)
warnings:
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on this web page, but the change can not be Inserted in Muse.
The text box on page 'welcome' (with text Welcome This is the website ".1
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Muse.
After that it stops:
Adobe Muse CC has detected an error and
is now closed. Report the last
actions that you performed
prior to the error in the Adobe
Muse CC team.
ILG graphic null or not an
lnlineWrapperDisplayObject?
Op 8 dec. 2014, om 13:18 heeft Gaurav Sharma <[email protected]> het volgende geschreven:
Muse quits unexpectantly after downloading the inbrowser edits my client has made.
created by Gaurav Sharma in Help with using Adobe Muse CC - View the full discussion
Hi,
Have you saved the file on Network drive or on local drive. If it is on network drive, could you please move the file on local Hard disk and try again, see if you get the error message again.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6994763#6994763 and clicking ‘Correct’ below the answer
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Anyconnect client has persistent settings after uninstall

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