Anyone using Interactive Script "Transcripts"?

Hi,
Just wondering if anyone out there is using the new Transcript feature for Interactive Scripting (delivered with CRM 7.0 EHP1). I recently wrote this blog describing how the feature works and how to configure it, which I hope contains some useful content. But I'd be interested in any other tips, tricks, gotchas, etc., from anyone who has implemented the feature and is using it. Thanks so much.
Best regards,
John

Hi John,
I have gone through your blog and found it extremely useful. I have to design a solution where the call center agents have to conduct surveys and save the results/response. These responses would then be analyzed by IBM SPSS tool.I have 2 questions here:
1. does this interactive scripting replaces standard survey management application in crm (crm_survey_suite) ?
2. results captured in xml can flow to IBM SPSS?
It would be of great help if I can also get detailed configuration document on this topic.
Thanks and regards,
Aneesh

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Has Anyone Used Postinstall Scripts?

I am creating an image with System Image Utility. One module i can add is called "Add Packages and Post-Install Scripts".
I put one of my scripts in it:
#!bin/sh
defaults write /Library/Preferences/com.apple.loginwindow LoginwindowText "Welcome"
But I get an error when trying to image saying "install setup failed: run postinstall script"
I know the script works because i tested it.
Any ideas?

I'm not sure what you are trying to do. I've never heard of System Utility. It sounds like you are try to make a package installer workflow???? Anyways, .AppleSetupDone is a regular file not a directory. Again, do not rely on symbolic links and use absolute paths in your command and any paths in the argument. This should work if your package? is formed correctly.
#!bin/sh
/usr/bin/touch /private/var/db/.AppleSetupDone
The command will either timestamp an existing file or create a new one. The perms on .AppleSetupDone are restricted to octal 0204. If I remember correctly, Apple frowns on changing perms in postinstall scripts. You might get a more distinct answer over in the Developer's forum.

Script transcript CRM 7

Hi all,
I am not finding very much info on the new script transcript feature in CRM 7.
Once the function CRM_IC_CEBP is activated,
1 - where can we consult all the scripts?
2- under what conditions ? (script per agent? per client?)
3- where is the linking between the script answers and BI dealt with?
4- can checkbox answers and radio buttons in scripts be measured in BI?
If you have any kind of info regarding this functionality, it will be welcome.
Many thanks in advance,
Eli

Hello Eli,
The new Interactive Script Transcript feature can be enabled in the IMG activity Define Script Profiles (CRMC_IC_SCRIPT) by checking the new field "Save" that appears as the last column. This is separate from the old Interactive Scripting Evaluation functionality which is still available via the column History. Please note that the new Interactive Scripting Transcript feature only saves an XML document of the answers in CRM; there is no export to BI.
Warm regards,
John

Has anyone used the IC Interactive scripting editor for the Webclient ?

We originally received the 'Loading %0' message when loading the editor via the IC_MANAGER business role. This was overcome by updating Java (See note 717921).
However, the editor now seesm to working, I can see two examples as standard, but when I click on them I do not see anything. I've ifnored this issue and have started to create my own question and answers in preparation for a script.
However, I have hit a few quirky things while using editor. Am I alone in this, or is this just the way it is.
I'm using the latest version of CRM 7.
If anyone's used this script editor I would dearly like to hear from you, especially in avoiding any upcoming nasties that I may hit.
A perfect example of this kind of problem is in how you create 'Answers'. If I highlight the answer section and click on the 'Create' button I have the options to create the following: Field, Objective script, Question, Action, Button and script, of which none of these are what I want. I can however create a question with an answer section, but of course when it comes to dragging a answer in to the answer box I can't do this as I can't create any answers. Am I missing something?.
With regards
Jason

Hi,
We are facing similar kind of problem in our scenario "Loading 0%". We have crm7.0, IE6 and JRE 1.5.0 version.
Kindly help us, which version of JRE do we need to use?
we reffered notes: 1105843, 717921. However this did not help us.
Kindly help us.
Thanks!

I am trying to export the combained PDF based on BOOK opetion using below scripts. but i am getting following error message "Invalid value for parameter 'to' of method 'exportFile'. Expected File, but received 1952403524". anyone knows, please suggest me

Dear ALL,
i am trying to export the combained PDF based on BOOK opetion using below scripts. but i am getting following error message "Invalid value for parameter 'to' of method 'exportFile'. Expected File, but received 1952403524". anyone knows, please suggest me solutions.
var myBookFileName ,myBookFileName_temp;
                if ( myFolder != null )
                        var myFiles = [];
                        var myAllFilesList = myFolder.getFiles("*.indd");
                        for (var f = 0; f < myAllFilesList.length; f++)
                                    var myFile = myAllFilesList[f];
                                    myFiles.push(myFile);
                        if ( myFiles.length > 0 )
                                    myBookFileName = myFolder + "/"+ myFolder.name + ".indb";
                                    myBookFileName_temp=myFolder.name ;
                                    myBookFile = new File( myBookFileName );
                                    myBook = app.books.add( myBookFile );
                                   myBook.automaticPagination = false;
                                    for ( i=0; i < myFiles.length; i++ )
                                               myBook.bookContents.add( myFiles[i] );
                                    var pdfFile =File(File(myFolder).fsName + "\\"+myBookFileName_temp+"_WEB.pdf");
                                    var bookComps = myBook.bookContents;
                                    if (bookComps.length === 1)
                                                   bookComps = [bookComps];
                                     var myPDFExportPreset = app.pdfExportPresets.item("AER6");
                                    app.activeBook.exportFile(ExportFormat.PDF_TYPE,File("D:\\AER\\WEBPDF.pdf"),false,myPDFEx portPreset,bookComps);
                                  //myBook.exportFile (ExportFormat.pdfType, pdfFile, false);
                                  //myBook.exportFile(pdfFile, false, pdfPref, bookComps);
                                    myBook.close(SaveOptions.yes);

Change the below line:
app.activeBook.exportFile(ExportFormat.PDF_TYPE,File("D:\\AER\\WEBPDF.pdf"),false,myPDFExp ortPreset,bookComps);
to
app.activeBook.exportFile(ExportFormat.PDF_TYPE,File("D:\\AER\\WEBPDF.pdf"),false,myPDFExp ortPreset);
Vandy

How to get the context data using java script in interactive forms

Hi All,
How to get the context data using java script in interactive forms by adobe, am using web dynpro java
thanks.

Hi venkat,
Please Refer this link.
Populating one Drop-Down list from the selection of another Drop-down list
Thanks,
Raju.

Does anyone know of a product I can use to script over a Java Client for Or

Does anyone know of a product I can use to script over a Java Client for Oracle Forms edition 9i??????????

You should post your question in the Forms the Developer Suite forums. It is found at:
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Interactive selection using photoshop script

How to make a script pause till the user makes a selection and continue again using photoshop script?

You can use two Scripts or one Script that, depending on some predetermined factor, performs two different tasks.
So you could for example write something into the metadata, a channel, a txt file, … when a Script is run and that information is absent, and if it isn’t have the Script perform something else and remove that again.
Edit: You probably could also set up the Script Events Manager to check for something on any Selection change and have it run a Script depending on that but I doubt that’s a good idea.

Error when using javax.script package

Hi
I want to call a javascript method from a .js file from .java class.
when i searched, i came to understand that using jdk1.6 i can use javax.script package tht provide me what i needed.
using the reply i got from i earlier post, i tried one example.
public void show() {
ScriptEngineManager engineMgr = new ScriptEngineManager();
ScriptEngine engine= engineMgr.getEngineByName("JavaScript");
try {
engine.eval(new FileReader("D:/ShowScript.js"));
Invocable invocableEngine = (Invocable) engine;
//show_message is my function in ShowScript.js file
invocableEngine.invokeFunction("show_message",null);
} catch (Exception e) {
e.printStackTrace();
ShowScript.js
function show_message()
println("===> hi");
alert("hi");
When i execute my program, im getting the following error
javax.script.ScriptException: sun.org.mozilla.javascript.internal.EcmaError: ReferenceError: "alert" is not defined. ( #8) in at line number 8
at com.sun.script.javascript.RhinoScriptEngine.invoke(RhinoScriptEngine.java:184)
at com.sun.script.javascript.RhinoScriptEngine.invokeFunction(RhinoScriptEngine.java:142)
at testbuiltin.backing.Show_alert.show(Show_alert.java:81)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.el.parser.AstValue.invoke(AstValue.java:151)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:283)
When i remove the alert() from the js file, the println is working. But what i neede is the alert.
Can anyone plz help me to solve this problem.

As you're talking about "backing beans", are you using JSF?
After all, this is definitely not the way to let Java and JS interact with each other. Java runs at the server side. JS runs at the client side. Java can write JS code to the response, but definitely cannot call it. JS can access the HTML DOM and invoke requests to the server (form.submit() and AJAX and so on) and send parameters along the request, but definitely cannot call Java classes and methods independently. Nothing more and nothing less than that.

Filling Activity fields in the Interactive Script in the IC WinClient

Hi Experts
My question is how to pass parameters between two workspaces. More specifically between the workspace of the Interactive Script WinClient and the workspace Activity.
The thing is that after i finish navigating in the script, i need to call an activity, which is working good. However what i want is to fill some fields of the activity i am calling with information coming from the script
Can anyone help me on this issue?.
Thanks

Hi Shwetha,
Lina is right SAP supports JRE 1.4.2, I also had similar problem however please see what version of JRE are you using. If you are using anything below JRE 1.4.2 you could probably upgrade to JRE 1.4.2. If you are using anything above JRE1.4.2 you may not be able to downgrade. In that case you could probabaly upgrade to 1.6.0. I could do all the functions in Interactive Script Editor with 1.6.0 except assigning Script to Script profile and you could do that alternatively through SPRO. One of my colleague had JRE 1.5 and was facing some issues. Secondly, Interactive Script Editor takes a while to populate therefore be a bit patient.
To know which version of Java is installed on your local machine Click on Tools -> Sun Java Console.
Regards,
Deepak

Interactive Scripting Transport

Hi experts
I have created the interactive scripts in Dev System. I have used transport icon in ISE to transport from Dev to QA. But, when i have imported in Quality, Branching action (which is included in script) is missing / not got transported. I have transported the relevant ABAP class first, before transporting the actual scripts.
Can anyone guide me what is the best practice for scripting transport.
1) Is there anything i have missed?
2) How does delta-transport will work? Means, if i makes any change in Dev and transports again to QA, how it behaves?
3) What is the approach to transport Scripts that contain Branching/Non-branching actions?
4) Once transport is finished, can i activate the script again in Dev? Does it impact anything?
I would appreciate your expert help in this regard.
Thank you
Surya

Hi Surya,
Very valid questions asked and I feel disappointed that despite 4 yrs, I still stand at same place where you were in 2010. I also have the exact questions as I could not find any proper document related to IS transports. There many ifs and buts and dos and don't and with my experience in SAP CRM, I generally prefer to find the right ways and learn from the lessons others might have learnt when trying the same thing.
Can you please advice from your experience your take on the approach and procedure for IS transports for these questions ?
Thank you so much in advance.
Best Regards
Suchita

Interactive scripts in CRM 4.0

Hi All,
I am working in CRM 4.0.
I created a interactive script in interactive script editor ( BSP CRM_IC_ISE).
I could not see any buttons to create a transport request in the toolbar in script editor. I can see the button to download the script.
For my script i created new actions, new answers (buttons,checkboxes), questions etc. I downloaded the script and saved as a XML file.
I imported/uploaded the same script file in quality system. The script is imported into the quality system by using the upload functionality in the script editor. Only some of the answers are available. But all other objects actions, answers and buttons are not available.
Could anyone please tell me the procedure to import all the script and the other objects from one system to other systems.
Thanks
PD

Hi, john
thanks for the info,
Yes i know that scripting evolution,
but i dont know where i can see that screen with the statistics.
can you please tell me which TR code i need to use , to run the evolution screen, or which BSP i need to run to see that type of report, i went through the CR410_Col42_ICWEB document
but i didnt find any clue, all i got is only explanation of scripting evolution,
currently scripts are storing at crmc_ic_SCRIPTS table , and it is storing the profile,name script ID, date valid from, date valid to, fields
when i run the above table i got a option on menu bar "" check table"" when i click this system taking me to the below table called CRMD_IC_SCATTR table, this table have fields like objuect type ,object name , catogory,begin date , end date , logged by, fileds,
I am confusing about these 2 tables, 1st table can not serve my need , 2nd table can serve my need a bit ,
but it has another type of transactions like object name , object type....
and in scripting profile , i have a field called ""History "" in this i have 2 options ""record script data in BW"" and ""Do not record"",
can i use this to generate a report ??? as a standard format
so i am planning like, i can go for a custom table, with the required fields like, user , date of run, time of run, department name , average time to run the script, ... etc
this table record the data from actions in the webclient where CRA runs the scripts daily ,
then we can generate a report from the BW or can run in CRM ,
i think if you want i can write a new functionality document for SAP AG , to add this functionality ,
but please guide me in the above issue,
regards
sree

Problems in Interactive script editor.

Hi,
I am not able to see the buttons 'Transport', 'Activate' ..etc in the interactive script editor. Also the tabs 'Script Transport' and 'Script Profile' are missing.
Do we need to do any settings or dow we need to have any authorizations for this.
Please anyone clarify.
Thanks
PD

Hi,
I have reinstalled JRE to 1.4.2_16, and use IE 6.0. I have CRM 5.0.
but I don't see any difference in behaviour - Interactive Script Editor works as it worked earlier (active only Create and Open from file). Also it diplays error message "Error occured" - and nothing more :(. I cannot do anything.
With Java 6 update 3 - still no changes. When I uninstalled JRE and update and installed jre 1.3.1._06 still the same message in IE when working with ISE.
Can you help?
In sap note 894119 I cannot understand sentence : "When using Internet
Explorer, HTMLB Design2003 should be used."
Could you explain what it is? I cannot find it in web.
Regards
Radek

Anyone using 1and1? Disappointed in iWeb and MobileMe

I designed a website for my professional services in iWeb but then learned about its limitations here in the Apple discussions. I'm thinking of using 1and1 and their templates. I want to produce brochure ware about my services with an interactive contact us page (iWeb doesn't have and I'd need to add html code/tweak -- seems like form generation ought to be standard) and to have a blog. Fairly simple -- not selling anything online -- although eventually it'll be nice to have a forum or to have blog commenting capability. I'm also hoping that the web host has some decently designed templates.
Has anyone used 1and1 as a webhost? Are you using a Mac friendly web host? What your experiences? I've seen Mac friendly web hosting sites. Any recommendations and words of wisdom are welcomed about what to look for and look-out for when using such services.

What's the point of coming to an iWeb discussion group and asking for information on template based hosting? The whole reason for using iWeb is to allow you the freedom to design as you wish, without having to deal with bland design and restrictive layout. Form generation is standard. iWeb doesn't do it.
I work with several sites that are using a perl script in a cgi-bin directory to handle custom contact forms. I do the actual form in Dreamweaver (there are many other programs that can do this), and paste the code for the form into an HTML widget on a "Contact" page.
After setting up the site for a Mac user with iWeb 09, I provide them with the iWeb site file and tell them to have some fun. Just leave the code alone for the contact form itself. You can change everything else on the site including the Contact Page, as long as you don't mess with the contact form code.
I use Cyberduck to upload the perl script to the cgi-bin directory on a standard linux based hosting site like seanic.net and the user gets to use iWeb to make all of the future updates and new pages when they want.
Dealing with tech support on a hosting site, that doesn't really know how iWeb (or many other site building programs work), will drive you nuts. You may do better to find someone to assist you with your initial domain setup and original site pages so that you can have fun with the design instead of dealing with all of the other issues.

Update Marketing attributes in Interactive Scripting

Hi All,
I would like to know if anyone knows how to :
1. Display multi value fields in Interactive Scripting 5.2
In standard IS editor, there is a dynamic answer "Marketing Attribute 5.1". We need to create new ones. What it the process ?
2. Update Marketing Attributes (or any other multi value fields) in IS. In addition to that, IS Editor in 5.2 don't have "ABAP Call" and "RFC ABAP Call" type actions in the repository, where 4.0 comes with these types. I would like to make a RFC call to R/3 from IS, and display the returned value in the IS.
Thank you,
Vadim Boriskevich.

Hello Mike,
Yes, You have to clearly define what type of marketing attribute it is. i mean whether person or organization.
It is not possible to use marketing attributes which are valid for persons AND organizations for survey.
For eg. If the marketing attribute is of type person(you can see this in the trx Crmd_prof_templ) and the BP is of type Organisation then it wont work for you.
In this case either change the attributes to Organization type ,reattach them in the survey suite and then try.
If you have attribute of person type then the BP should be of the same type.Actually in the code there is a string which matches from both the sides.So in case of any mismatch the updation would not be there.
Hope this answers your question.
Thanks
Raja Pamireddy
CRM Marketing forum Moderator

Anyone using Interactive Script "Transcripts"?

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