AP invoice heirarchy approval problem...

We have recently configured AP invoice workflow using AME approval management. All procedure seems okay but when preparer enters invoice and initiate for approval, it shows invoice initiated but on review invoice history, it doesn’t display any hierarchy. “No record found”
1.     Validated
2.     Create accounting
3.     Initiate for approval
Pl suggest remedy

Hi Keith,
If this is a production environment I strongly suggest you raise an SR for this issue, as there are some known bugs for rejection of invoices during Open Interface run and Oracle support reps will be able to better help you.
Please see:
APXIIMPT: Payables Open Interface Rejects Invoices With Reason - INVALID_GLOBAL_CONTEXT (Doc ID 1548209.1)
Payables Open Interface Import is not showing some of the Rejected Invoices in the Output Reports. (Doc ID 1476796.1)
Thanks &
Best Regards,

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