App crashes after upgrade to full game, reinstalled but still crashes. Paid for app can I get money back

I have purchased doors of the mind from big fish games, it now crashes every time I press play. I deleted and reinstalled but still not working. Can I get a refund?

Try the app devloper site >  http://www.shazam.com/music/html/iphone/faq.html
And please read here >  The Mac App Store Discussion, what is it for?

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