App Download Issue

My daughter is trying to download an app to her iPod, but she tries, she gets an error message that says "Redownload Unavailable with This Apple ID. This redownload is not available for this Apple ID either because it was bought by a different user r the item was refunded or cancelled." The app is Twitter, so it's free anyway. I had previously denied her getting it with Family Share. Does it need to be approved? I'm not getting a notification that she's requesting it.

It isn't clear to me what you are describing.
Webmaster? Who is this, or who with?
Created account? What kind of account? Who with?
Device ID? Perhaps you mean BlackBerry ID, or BBID?
Logging in? Where or what?
Additionally, do you have a BlackBerry data plan on your line. I mean the specific data service for BBOS models. Regular mobile data is not the same thing.
- Ira

Similar Messages

How can I fix app downloading issues? Can only load/update apps via sync with laptop.

I cannot download, reload,or update my Apps via Wifi. I can only accomplish this by syncing the phone via iTunes and laptop via cable. When I choose to install or update I get a "waiting" message indefinitely.

Issue solved. I found that there was a PodCast that had not finished downloading for some reason. I deleted the PodCast app and all PodCast downloads and Apps download fine now.

App download issues on 7290

Hey everyone...I am BRAND NEW to the BB world, so bear with me here...I have a 7290, and I use AT&T with a "smartphone plan with internet"...everytime I atttempt to download an APP, either mobile or desktop download, I get an error that says, "Sorry, your device does not meet the system requirments for ______". I seem to be running on OS 4.2, and I can't figure out what the problem is...I'm not looking for anything huge here, just basic apps, like the "free" ones I've found, ie facebook, new themes, etc...The desktop manager did add BB messenger no problem, but that's all I've been able to add...please help, I'm getting frustrated!
[edite title]

thermalizod wrote:
Hey everyone...I am BRAND NEW to the BB world, so bear with me here...I have a 7290, and I use AT&T with a "smartphone plan with internet"...everytime I atttempt to download an APP, either mobile or desktop download, I get an error that says, "Sorry, your device does not meet the system requirments for ______". I seem to be running on OS 4.2, and I can't figure out what the problem is...I'm not looking for anything huge here, just basic apps, like the "free" ones I've found, ie facebook, new themes, etc...The desktop manager did add BB messenger no problem, but that's all I've been able to add...please help, I'm getting frustrated!
Hi and Welcome to the Forums!
Please check this page to ensure you meet the minimum requirements:
http://na.blackberry.com/eng/services/appworld/download.jsp
Further, please check that AppWorld is available in your country:
http://appworld.blackberry.com/webstore/content/1
http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html
If it is available in your country and you feel you meet the device-level system requirements, then contact your carrier to ensure that you meet the service plan (from them) requirements for access (via their network) to AppWorld.
Lastly, do be aware that AppWorld is merely a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR or Mobihand). I have found that there are very few apps that are exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Add Contact Pro app - Download Issue

Hi all,
I have BB curve 8520. Last week I purchased app "Add Contact Pro" on Blackberry World. After purchase and while downloading I received an error and the whole process stopped. The app did not download. I sent mail to the app developer thrice but no response.
Can anyone help me out of how to download again(i have already done purchase) ?
Thanks
Atomleaf
Solved!
Go to Solution.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache.
For legacy (pre-BB10) Devices:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes). .
If step (4) does not happen as listed, then the clear cache did not work.
For BB10 devices:
KB33818Downloaded applications in BlackBerry World are stuck in an Installing state and cannot be cancelled or removed from the download list
After the Clear Cache, then to re-install the app, please see this KB:
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

8520 Email Setup Issues and App Download Issue

Hey there
I got my first Blackberry ever yesterday. I've been wanting one for years but I finally got it and I cannot set up my email or download any apps.
Each time I got to setup the email the only option is 'I want to use a work email account with a Blackberry Enterprise Server'
But I don't. And I know to download apps you have to download the app world. I did it via the desktop but apparently my phone is compatible?
I'm so confused and I don't know who to ask to help me.
Thanks

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS1702 I just upgraded to iPhone5 (app download issues)

I just upgraded to iPhone 5 and I have everything set-up, however I am unable to download any apps. I tried to activate the auto downloads for apps. I enter in my password and....nothing. I am however able to sync it to my iMac and download said apps but it seems a bit tedious if I have to continue in that manner. Any suggestions?

Downloading past purchases from the App Store ... - Support - Apple

How to fix app download issues in iOS 5.1

Cannot update any of my apps on new ios 5.1. On wi-fi and they say waiting...just sits there. Reboot phone and even connected to iTunes. No luck. What gives? Thoughts on how to fix? Thanks

I reset my iPhone 4s to factory settings and restored from back up last night and reset the settings and I am still having issues with apps. Now one I use on a regular basis isn't working at all. I am going to attempt to get a new phone today. My wife's iPhone 4s works just fine after the update.
Is there any reason that some phones have issues and others work just fine?

App download issues

Purchased an app, got the confirmation and charged but given error in download...no sign of it in 'my stuff'..do I press purchase again?
tks

zenobi97 wrote:
Purchased an app, got the confirmation and charged but given error in download...no sign of it in 'my stuff'..do I press purchase again?
Pretty sure that you'll get charged again if you do.
Look at (5) Cancellations & Refunds here: http://store.ovi.com/legal/terms/store
Think that they send you a new download link in these circumstances.
Happy to have helped forum with a Support Ratio = 42.5

Lumia 822 App download/update stuck in "pending"

Hi all,
Recently starting having issues with my phone (Lumia 822) that mostly seem to be connectivty related (I'm guessing).
About a month or so after updating to WP 8.1/Lumia Denim I began to have several data related issues.
1. Data Sense stopped working to the point that I can't even open the app. Attempts to "resume" then kicks back to the start screen.
2. A short time later my apps stopped downloading, both updates and new.
3. Then i started having issues with my Here Maps saying it can't connect to the maps library right now. The apps actually don't do anything now so I'm guessing my old maps are corrupted or gone.
I tried a number of fixes including checking time and date, removing and reseating my SD card, reseating my SIM card, enabling/disabling installing apps on the SD card, enabling/disabling auto update, enabling/disabling downloading only over Wi-Fi. No change. About a week ago I bit the bullet and wiped my phone. Everything started working again and I figured my issue had cleared. Well it's back again, same issues and I am at a loss for fixing it. Any ideas?
Thanks
Lumia 822
Solved!
Go to Solution.

So I finally resolved the issued. date+time was the culprit, though not in the way I thought it would be.
To fix:
1. Go to settings>date+time
2. Turn off "Set date and time automatically"
3. Check your time zone - mine was blank.
4. Change your time zone to another zone. (didn't seem to matter which)
5. Back out of time zone settings and see if time zone is no longer blank. (should be displaying the chosen time zone)
6. Go back to home screen
7. Go to settings>date+time
8. Turn on "set date and time automatically"
9. Restart phone
10. Make sure app updates are set to update automatically
11. Within about 15 minutes your first "pending" app should start to update
I'm guessing that after the update the phone either didn't pull the right time zone or was confused on it. I had manually set it during one of my first attempts to fix the issue, but apparently manually setting it to the same one that it was on didn't fix it. I'm guessing it needed to pull it from the cell tower. I noticed after daylight savings kicked in earlier that my time was always off by an hour. It seemed like the phone was on Central Time (I'm in Eastern Time Zone USA) but when I manually set it to Eastern, even though it showed it in time zone settings, when I backed into date+time it would show the time zone field blank. I set it to Central Time, backed out then reset to automatically pull and within 15 minutes my phone was working right again.
This fixed my "pending" app download issue, my time issue, my data sense issue, pretty much everything is working as it should again. I'll update if I notice anything else wrong. But for now this resolved my issue.
Thanks for all the help everyone!
Lumia 822

Having an odd issue. Frequently, when I go to Safari, I see a popup that goes away in a few seconds. Looks almost like an app download, but disappears in a hurry and then goes to site I was last visiting. I'm stumped how to fix (popups disabled, etc)

Having an odd issue. Frequently, when I go to Safari, I see a (what appears to be) popup that goes away in a few seconds. Looks almost like an app download, but disappears in a hurry and then goes to site I was last visiting. I'm stumped how to fix (popups disabled, etc.)... Goes away so quick I'm not even sure what it's about...

Thanks for the update! Next, and this is like a last step for me, but I would quit Safari one more time, then clear all the Safari data from the phone with this info and then test it out again:
Safari web settings on your iPhone, iPad, or iPod touch
Clear information from your device
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

My New Yorker App won't download issues

When I am at my home in Dubai, the New Yorker app downloads perfectly. Yet when I come back to China and try to download a new issue, the New Yorker app starts to ask me to connect to a wifi network while I am connected to wifi. Now I cannot download nEw issues. How to solve the problem?

Downloading the New Yorker used to work fine for me here in China up until recently and I am now having this same problem! I found that when I turn on my VPN it does works however downloading an issue is EXTREMELY slow to the point of uselessness. I have requested a cancellation and a refund.

App download and music download issues

I have started having issues with downloading previously downloaded apps and some new music. I have tied the log out of account, turn off and sign back in but it still does not work. I do them all individually as well so there is no paused items. This is happening on iPad 2, iPad mini and also on my MacBook. It either says network connection refused or cannot be downloaded at this time. Most apps download fine but then 1 or 2 will have an issue. This also happens after syncing with the MacBook. They will not download even when synced. Also, the same happens with some new items of music as well, I can download an album, come back an hour later, try a new song and it won't download!!!!!!!
Please help as this is very frustrating as an intermittent problem

Update...
For "grins" I just un-checked "Sync Music", and synced my iPhone... Other Data went to zero. Re-checked "Sync Music" and synced, and only had 250Mb of Other on the iPhone. After a full sync with 7gb music, the Other memory number is back up to 2.23gb...
Interesting...
Bob

Gatekeeper Open Apps Downloaded from anywhere issue

Hi,
I've configured the gatekeeper to open apps downloaded from anywhere, howeverm everytime I open any app downloaded form internet it always asks the Acept/Deny question, it seems like it's bypassing the System Preference Gatekeeper settings.
What can I check?
Cheers,

The database in which Gatekeeper stores its settings may be corrupt. This procedure will reset all Gatekeeper settings to their defaults. Any changes that you made will be reverted, but can be restored from backup if there's no improvement.
Back up all data.
If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
sudo cp /var/db/.SystemPolicy-default /var/db/SystemPolicy
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning not to screw up. Confirm. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Quit Terminal, reboot, and test.

Why do app downloads time out? iTunes 10.6.3.25

I have VZW FiOS, running iTunes 10.6.3.25 on Windows 7 and everytime I download app updates to iTunes they time out - it does not matter if there is 1 app, 3, 30, or more - I find I'm constantly clicking on dialog boxes and the "resume all" button in the downloads window. This is the only progra. Using the same connection on my iPhone they do not time out. Any ideas? Thanks in advance.

Okay I waited 2 weeks and in that time I had one multiple app download session where I disabled my firewall and still had the issue so I reenabled my firewall. I'm in the process of downloading a total of 48 app updates and thus far it has not kicked out the error. This is telling me that the issue was on Apple's end and it appears to be fixed. I'll give it one more multi-app download session. Thanks for the help and the suggestions.

ITunes 10.6.3 corruption message on App downloads

iTunes 10.6.3 corruption message on App downloads
I have recently udated to iTunes 10.6.3 on my Macbook, which is using Mac OSX 10.7.4.
When I try to update my Apps or Download a new song or App the following error message appears: ‘Part of the file seems to be corrupted’.
I have downloaded iTunes 10.6.3 again, but it has not resolved the issue.
Further, in the ‘My App Updates’ page in iTunes all the Apps waiting to be updated have a broken link icon next to them.
Still further, iPhone or iPad 2 will not download the Apps either - I get the same error message.
Has anyone got any ideas how to resolve this issue please?

I have this issue too, and I also have Mac OS X 10.7.4. It will partially download, but then I receive an error showing the file is corrupt:
"The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs."
Any help would be appreciated.
Thanks!

App Download Issue

Similar Messages

Maybe you are looking for