App listed with no support
I noticed an App that looked interesting in the App Store (Cam Lock). I reviewed the information provided, and although it is apparently a new app, and had no user review information or quesitons, I remained interested. I then selected the only link provided for "support" which links, as far as I can tell, to additional detailed marketing information for the product, but not to any support information.
I don't want to imply anything about this particular software. I was surprised, however, that I happened to look at software that is sold in the store, but doesn't have a a clear link to support for the product, or apparently any other direct link to the seller. This may be common or even standard practice, as my expience here is limited. Could someone point me to the description of how this is handled from a consumer perspective? Is this common, and how, for example, would a request for support for any such application be channeled back to the developer?
My impression was that the Mac App Store was more than simply a sales channel, so please feel free to point me to the correct information, since I intended to ask this of the community directly, rather than to Apple. I'm interested more in how this works in fact, rather than how it is "supposed to work".
Thanks!
I was actually asking about the App Store link provided for "Support". I infer that that link could go anywhere, not necessarily to support for the listed product (again, not leaving the App Store until clicking the link), or even to the product itself; it should be considered a general link that may go to the seller or support site for the product? I was actually attempting to use the App Store link provided to determine if the product was suited to my purpose, since that information was not apparent in the description or any reviews. Often, companies that market software, will either "host" their own content regarding the software they only sell and distribute but not write or support, or, alternately, provide a link to the actual support or owner of the software they are selling. I was surprised to see that the button description was not more generic, but listed as "support". If my inference is correct, a button "More Information" or similar is certainly less specific, but possibly more accurate. I'm sure "Information" would work as well.
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when I tried to open document library in Windows explorer view by click 'Open with Explorer', it popped up “Your client does not support opening list with windows explorer”
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Thanks.Did you add your site to trusted site list?
http://sharepoint.stackexchange.com/questions/15098/your-client-does-not-support-opening-this-list-with-windows-explorer
--Cheers -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account..
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue.. Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Dear support @Apple,
I have tried to log in App Store with my Apple ID 3 times but never possible.
I have tried to change password 2 times.
It was successful.But soon after change of my password, I could not log in App store.
It says always incorrect user name or password. But I input correct ! Because just I successfully changed my password through secret question.
Third time when I tried to change password, the page did not open!
So I checked my connection by netstat , and I trace the IP address ; 17.154.66.17 this is apple IP, but when I trace , it did not show the route. I will copy
Traceroute has started…
traceroute to 17.154.66.17 (17.154.66.17), 64 hops max, 72 byte packets
1 220.224.141.129 (220.224.141.129) 490.517 ms 64.527 ms 94.524 ms
2 115.255.239.97 (115.255.239.97) 65.157 ms 89.128 ms 89.806 ms
3 124.124.251.241 (124.124.251.241) 104.972 ms 79.051 ms 96.948 ms
4 * * *
5 62.216.147.137 (62.216.147.137) 102.266 ms 85.581 ms 88.352 ms
6 xe-0-0-0.0.pjr04.ldn001.flagtel.com (85.95.25.186) 221.939 ms 225.223 ms 236.605 ms
7 xe-11-0-0.edge5.london1.level3.net (212.187.138.53) 231.629 ms 232.045 ms 233.673 ms
8 ae-52-52.csw2.london1.level3.net (4.69.139.120) 373.798 ms 390.412 ms 383.277 ms
9 ae-57-222.ebr2.london1.level3.net (4.69.153.133) 382.653 ms 382.558 ms 376.740 ms
10 ae-43-43.ebr1.newyork1.level3.net (4.69.137.74) 405.088 ms 377.679 ms 386.527 ms
11 ae-91-91.csw4.newyork1.level3.net (4.69.134.78) 378.499 ms 389.733 ms 396.375 ms
12 ae-92-92.ebr2.newyork1.level3.net (4.69.148.45) 391.706 ms 389.605 ms
ae-82-82.ebr2.newyork1.level3.net (4.69.148.41) 381.615 ms
13 4.69.135.185 (4.69.135.185) 380.183 ms 414.398 ms 387.054 ms
14 ae-91-91.csw4.sanjose1.level3.net (4.69.153.14) 384.980 ms 381.375 ms 386.453 ms
15 ae-4-90.edge2.sanjose3.level3.net (4.69.152.209) 377.304 ms 365.457 ms 373.281 ms
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What it means??
Please help !!
To post this question, I tried thierd time to change password, and before I tried to log in to App store, I logged in this community, and I could !
Then I could finally log in App store also.
But still I feel something is wrong with my connection.
Why the trace route does not show to the apple site ?This is a user to user forum. Apple is not here. Apple does not answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
Cannot purchase apps in app store. Cannot get help with Customer Support
I receive this message each time I try to purchase an app or book. "Your purchase could not be completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/. I've called Apple Support a total of 6 times and I've been on hold for a total of over 3 hours. They said they fixed it THREE times, and told me to wait 30 minutes then try again. I've talked to 2 different Senior iTunes Advisors who gave me their direct line (which means absolutely NOTHING, because when I call back they won't answer or return messages). Supposedly my issue was going to be fixed by the iTunes "engineers" last night and an email was supposed to be sent me this morning. Of course, neither happened. I'm totally disgusted with iTunes Support and need my issue resolved and have no where to turn. I'm a very patient person, but I'm at the end of my rope. Any suggestions on who to complain to, since I'm getting nowhere?
IM having the same exact issue!! I've demanded to speak with an engineer personally or someone who knows iTunes inside and out. sr advisor made it seem like it was classified information! She kept saying "they" will fix it and you'll receive email for confirmation. I want to know who they are!! I have a $25 gift card just sitting in my account for nothing. My bank card is good too. Sorry I have no answer, just know there's people who are just as frustrated as you lol. Please reply back if you hear anything thing at all!! I'll do same! Good luck!
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Your Client Does not Support Opening this list with Windows Explorer on Windows Server 2012 R2
I am trying to open a document library in Internet Explorer 11 on a Windows 2012 R2 server and I am receiving Your Client Does not Support Opening this list with Windows Explorer
Hi,
According to your post, my understanding is that you wanted to open a document library with the Internet Explorer 11 on a Windows 2012 R2 server. But you received the following error message: Your client
does not support opening this list with Windows Explorer.
There can be multiple reasons for it.
So, I recommend you can check with the following steps:
Go to the “Server Manager” of “Administrative Tools” > Enable the “Desktop Experience” feature in your environment.
Go to the “Services” of “Administrative Tools” >
Ensure the “WebClient” service is started.
Ensure that your computer has supported Web browser.
Ensure that Internet Explorer is configured correctly to add
https://*.sharepoint.com to Local intranet site in the “Security Tab” of “Internet Options”.
Ensure that
you have applied the latest updates on the system.
For more information, you can refer to the following articles:
http://blogs.technet.com/b/asiasupp/archive/2011/06/13/error-message-quot-your-client-does-not-support-opening-this-list-with-windows-explorer-quot-when-you-try-to-quot-open-with-explorer-quot-on-a-sharepoint-document-library-in-office-365-site.aspx
http://mcgeeky.blogspot.com/2010/02/your-client-does-not-support-opening.html
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support -
Your client does not support opening this list with windows explorer - related to multiple uploads?
Hi folks -
I've read through some threads regarding "Your client does not support opening this list with windows explorer" and it seems a lot of folks have a lot of solutions throughout the forum posts. Is there anything official or semi-official regarding
this?
I've tried a lot of the fixes including:
checking to see if the WebClient service is on
modifying so-and-so registry (I've since changed them back since they seem to have no effect)
and changing various settings in Internet Options including making sure the site is in the Local intranet zone.
I could live without this functionality but just recently my upload-multiple-files functionality in SharePoint 2010 has also gone away (red x instead of directory UI). I wonder if it's related somehow and could give us a clue.
If it helps I'm using various browsers but of the IE flavor 8 and 9 32-bit as the base for testing this.For SharePoint 2013 (so could apply to 2010 as well), my problem was that I was trying to "Open with Explorer"
something that probably can't be opened with Explorer. In my case, I just wanted to open my team's Shared Documents with Explorer. I found that when I first log into SharePoint and view the page, I'm presented with those Shared Documents, but also other things
as well.
To get "Open with Explorer" to work, I must click "Shared Documents" under the Libraries heading on
the left. Then, all the other stuff (Links, Getting Started, etc.) go away and I'm focused on my team's shared documents. From there, I can go up to the Library Tools section in the ribbon, choose the Library tab in the ribbon, and click Open with Explorer.
Works like a champ on Windows 7 64-bit, running IE 9 32-bit.
Unfortunately that's not what was going on in my case. One obvious way to check is to see if other people or other computers can Open with Explorer. In my case it was just this one machine on my desk that had the issue. -
Hi.
I am getting below error "Your client does not support opening this list with Windows Explorer" while click "Open with Explorer" option in document library.
My system is client machine which is 32 Bit system and
Web Client service is also running and Window 7 PC.
Other SharePoint sites "Open with Explorer" option in document library is working fine but specific site is giving error.
Even it was working fine but not is giving this error.
Please help me on it. Its making frustrations.
Thanks & Regards
Poomani SankaranHi,
According to your post, my understanding is that you got “Your client does not support opening this list with Windows Explorer” error.
Did you enable the both authentication (Windows and FBA) on default zone.
As far as I remember when FBA is enabled on the same zone when Windows is used, it breaks whole client integration.
So it will be better if you will recheck your architecture and will use different zones for Windows and FBA.
There is also another thing to try: use claims based authentication with authentication provider which will work both with Windows and FBA.
What’s more, you can also check with below steps.
Use compatibility mode to check whether it works.
Open IE->Tools->Compatibility View Settings
Add the site into Trusted sites to check whether it works..
Open the IE->Internet Options->Security->Sites->add the site into the Websites, then check whether it works.
In addition, you can also try to enable Basic authentication on the client computer, by setting the BasicAuthLevel registry entry of the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
For detailed steps, visit the following KB page.
http://support.microsoft.com/kb/841215/en-us
There are some similar threads for your reference.
http://social.msdn.microsoft.com/Forums/en-US/e9a07773-db23-46e9-8d1d-7015cd5aa13b/your-client-does-not-support-opening-this-list-with-windows-explorer?forum=sharepointgeneralprevious
http://blogs.technet.com/b/asiasupp/archive/2011/06/13/error-message-quot-your-client-does-not-support-opening-this-list-with-windows-explorer-quot-when-you-try-to-quot-open-with-explorer-quot-on-a-sharepoint-document-library-in-office-365-site.aspx
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support -
I am attempting to connect to a Microsoft Sharepoint library, via the "Actions -> Open in Windows Explorer" option from the Sharepoint page. When I do so, I get the error message "your client does not support opening this list with windows explorer". In short, I am trying to get the "drag and drop" functionality of a Sharepoint library.
I am running Windows 7 64-bit and IE8. The target Sharepoint environment is a MOSS 2007 EE. My Windows "WebClient" service is running, and I have no problem connecting to this exact library via a Windows XP computer running IE8.Verify that the Webclient is started automatically from the Services.msc
Verify that your Portal is in the Intranet local security zone (You can reach it from Your Internet Explorer Browser Security Tag) if not add it to the list
restart the WebClient service if it's work good
If not you have to create a network share to your portal URL directly not your documents library.
Open Windows Explorer or My Computer from the Windows Start Menu.
From the Tools menu, click Map Network Drive…. A new Map Network Drive window opens.
In the Map Network Drive window, choose an available drive letter from the dropdown list located next to the "Drive:" option. Any drives already mapped will have a shared folder name displayed inside the dropdown list, next to the drive letter.
Type the name of the folder to map wich is in this case your SharePoint Portal URL (Don't include the documents libraries)
Click the "Reconnect at login" checkbox if this network drive should be mapped permanently. Otherwise, this drive will un-map when the user logs out of this computer.
If the remote computer that contains the shared folder requires a different username and password to log in, click the "different user name" hyperlink to enter this information.
Click Finish.
I am looking for a suite method :)
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