App store hangs after Mavericks

After installing the upgrade to Mavericks on my early 2011 MacBook Pro with 8Meg RAM and 750Gb HD, App Store hangs. Any clues. Tried the usual solutions, like repairing permissions, checking disk integrity etc. Any suggestions would be appreciated.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

Safari / App Store crashing after mavericks update

Weird stuff after Mavericks update. Internet connection is fine, Chrome works perfect.
Safari attempts to open webpage, but shows 6-9 white boxes surrounded by green border in the upper left hand corner of the page. The webpage will show up, then safari crashes. If I disable Javascript, then smaller boxes show up, but safari is usable.
App Store will also open, but shows nothing.
Disk Utility has a bunch of Open Error 1 and Open Error 5
Any suggestions?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Failed to verify preflight file ... App Store broken after Mavericks upgrade

I upgraded my OS X to Mavericks and the install was very smooth. Since then, however, I cannot update any apps or purchase new ones in the App Store. I receive a message saying "Failed to verify the preflight file. It is not signed by Apple. The application will be available from the Purchases page." Unfortunately the same thing happens when I use the Purchases page as well.
Am I doing something wrong or did something break with App Store after my installation?

What worked for me was changing the certificate preferences in Keychain Access (open Keychain Access app and then go to preferences).
I just changed both of the first two options to 'Best Attempt', they were originaly at 'Require if certificate indicates'.
Hope this Helps

Mac App store problem after Mavericks install

I have installed Mavericks, 3 times now, on my MacBook Air. There have been a few hicups but the only one I have been unable to fix is the App Store. It will open, accept my user name and perform updates however it will not allow me to view or download new Apps. If I create a new user that user has full functionality. So the Maverick install has obviously done something to my Mac Store user settings. Has anyone any idea how I fix it?
Thanks

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

App Store Issues After Mavericks Update

Hi. I upgraded from Mountain Lion to Mavericks yesterday.
When I run the App Store app, it shows that IMovie is available for an update. When I click the update button, I get a message saying my IMac (bought in late 2007) doesn't have the video card requirements for the new version of IMovie. The problem is that every time I run the App Store app, it still lists IMovie as an update. Is there a way to prevent it for continuing to list IMovie as an update?
I also own IWork '09. After I updgraded to Mavericks yesterday, I was able to download the new Pages, Numbers and Keynote for free. Apparently, the download also slightly updated the versions from IWork '09. Today, I ran the App Store app again, and it redownloaded the updated '09 versions of Pages, Numbers and Keynote. I have no idea why it downloaded them all again. Is there any way to stop it from doing it again?
Thanks.

I had this issue on 3 different macs when upgrading to Mavericks.
I resolved it by deleting the Compressor app and the "Compressor" and "Apple Qmaster" folders from Library\Application Support\, emptying the trash, rebooting the computer and reinstalling from the App Store.
Unfortunately this did delete all of my encoding presets and qmaster cluster/settings but the app is up and running again.
Also Get Info on the Compressor app after reinstalling and disable App Nap.
Good luck!

Why won't iPhoto download after i have bought it from the app store and installed mavericks

why won't iPhoto download after i have bought it from the app store and installed mavericks?

Sorry no mind readers here so you have to tell us details, context and any error messages - just stating an abstract problem that could have thousands of causes is not enough
What version of iPhoto? Of the OS? what has changed since it worked? How are you trying to open it (clicking on the icon in the Dock, double clicking on the application in the applications folder, ???)?
Anything else you can tell a total stranger who can not see you or your computer to let them assist you?
LN

App Store hangs (not responding)

I am trying to use the App Store to upgrade my iMac from Snow Leopard (10.6.8) to Mountain Lion (10.8). When I open the App Store and sign in using my Apple ID, I can click on the "OS X Mountain Lion" link. This shows a new page with a button that says $19.99. When I click that button, the button changes to "Buy App". When I click the Buy App button, the App Store hangs with the spinning ball icon after about 20 seconds. I left it alone for over 2 hours, and it remained hung. I have searched user forums and tried a few things. Nothing has worked. Here are some things I have tried, with no success.
+ turned off Spotlight (some forums mentioned that was an issue)
+ unplugged my external USB drive for Time Machine backups
+ re-booted into safe mode
+ removed all directories inside /var/folders
+ removed ~/Library/Preferences/com.apple.appstore.plist
+ removed ~/Library/Preferences/com.apple.storeagent.plist
+ removed ~/Library/Application\ Support/AppStore
+ removed ~/Library/Caches/com.apple.appstore
+ removed ~/Library/Caches/com.apple.storeagent
+ removed ~/Library/Caches/storeagent
I asked Apple support, and they said, "You must upgrade to Lion first, then Mountain Lion, but unfortunately Lion is not available for download. Please visit your local Apple store for help." So, I drove out to the nearest Apple store. The assistant there told me it is NOT necessary to upgrade to Lion first. They asked me to bring my iMac into the store to have a look.. what a hassle. So I replied back to Apple support, who then asked me to call their support number. I called, then hung up when they said "this call will cost you $20".
Anyone out there smart enough to solve this puzzle?

No, there is no direct download link. Those are days of the past, I'm afraid. You may need to reinstall Mavericks.
Install or Reinstall Yosemite, Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

APP STORE HANGS

I notice since last update that the app store hangs forever and the rainbow circle stay on and then it crashes.

Hi,
Install the v10.6.7 combo update available here.
It includes "Address various minor Mac App Store bugs" *that may help that were not included in the original v10.6.7 update.*
Restart your Mac after the combo is installed.
Carolyn

App Store broken after updates

OSX 10.9.5, App Store Version 1.3 (201.7)
After updating some software, the App Store broke, looks like the CSS is not loading. Furthermore, "Some updates could not be installed automatically" - the App Store icon shows "1" in red circle, in it the Update part also shows "1", but clicking on Updates icon displays nothing.
I've sign out of App Store, and after than i cannot sign in back (connection failed).
Also, the suport page in safari looks broken too:
Please advise
Marcin

Following the updating of a number of iPad apps on my MacBook Pro today (April 18) I had EXACTLY the same problems occur as mzagor described in an earlier post. Everything seems identical in my screen displays to the screen shots shared by mzagor, with the addition in my case of the iTunes Store not loading and throwing up error message windows stating that, "iTunes can't verify the identity of the server "init.itunes.apple.com". The certificate for this server is invalid. ..." 7 additional similar certificates follow as iTunes attempts to log in to other Apple servers.
I spent over an hour on the phone with an Apple tech, not knowing that others were having a similar issue as I. We almost got to the point of reinstalling Mavericks - but I balked at that. The well meaning tech suggested that this could be a hardware issue and that I should have the computer checked at an Apple Store (90 minutes away).
HOWEVER! on this same MacBook Pro, I can, using a DIFFERENT User login (which had been previously created) successfully log into;
- the iTunes Store,
- the App Store, and get to
- the Apple web site Support section through Safari,
without any issues or error messages and with the each of the screen displays showing up as they should. I can log into my Apple ID account without issue.
It would appear that there is a connection to the stated difficulties I am experiencing, with the act of updating apps using the App Store in Mavericks (v10.9.5)
Hopefully, the issue will be acknowledged and a solution will be found and shared quickly.

TS1702 Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.

Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.

Maybe here:
IOS 6 App store crash: Apple Support Communities

My Iphone 4S keeps telling me to reset my password with the app store, and after I do, it still says it needs to be reset and won't let me sign in

My Iphone 4S asked me to reset my password for the app store, but after I reset it, it still asked me again as if it were invalid. what to do?

Okay - tried that and it didn't work either. HOWEVER ...
I SEEM TO HAVE FOUND THE ISSUE! If this happens to anyone else, this might help you ...
A while back I had to set up a second apple ID in order to use the iCloud. So now I have two (annoying), and from what I'm reading on forums, this has happened to many people and you still can't merge accounts. But I digress.
Apparently the apps in question were purchased on one apple ID, but the phone had the other apple ID set within the app store. The store, it seems, will only update the apps if you're logged in as the account that initially purchased the apps. So it means going to Settings > Store > Log out, then log back in with the other ID. Annoying. But at least I know, now, what's going on.
The password, it seems, was right all along (since I have the same password for both IDs). Too bad the phone's error message told me the password was incorrect, instead of saying something more useful like "This apple ID is not authorized to update this app." Or ... something like that. Apparently I've been chasing down the wrong solution due to the wrong error message being given.

HT203421 I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening

I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening here? Even updating an older game app resulted in the original game icon changing to the new identical icon that all new apps are appearing with. This new icon is like a page with a ruler, pencil and paintbrush. Any tips on how to stop this or how to revert to the icon as it appears on the app store would be appreciated.

https://discussions.apple.com/thread/6132949?tstart=0

Google YouTube ad won't close in app store even after downloading

Google YouTube ad won't close in app store even after downloading -- this means I can't get to the store

i have resolved the issue.
I had to close down the App Store, re-open it, and in the purchases tab the error disappeared and the option to resume the download was there again. However, I have spent the last 3 days opening and closing the program, restarting my computer. There is obviously a problem with this because there are other users who've had the same issue. Its frustrating because Apple has already taken my $20. I could have easily gone to a store to buy it if I could.

HT1689 I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

BRAWO!!!! It solves the problem.
Just hope that i would not be forced to download free Apps every thir day.
Here by us in South Africa, downloads is costing one.
Anyhow, thank you once more.

How to get a refund for app store purchases after 90 days

Is it possible to recieve a refund for App store purchases after 90 days have passed. In my case I purchased several apps by the same developer which cost around £10 in total, but due to a recent update they are now unusable and lead to frustration as they are impossible to use. The initial purchase was longer than 90 days ago, however the most recent update that has lead to the faulty item was probably within the last 90 days.
many thanks.

Click Contact Us at the bottom of this page and contact iTunes support and ask.
In general, all sales are final.

App store hangs after Mavericks

Similar Messages

Maybe you are looking for