App Store upgrade Snow Leopard to Mountain Lion: unable to accept Terms & Conditions

I was trying to upgrade a Mac from Snow Leopard 10.6.8 (latest) to Mountain Lion via the App Store. When I click "Buy" it pops down an alert reading:
The iTunes Terms & Conditions have changed. To Proceed, you must read and accept the new terms and conditions.
So far, so good.. I click "OK" and it brings up the Terms & Conditions document. I check the box "I have read and agree…" and click the Agree button. This sends me right back to the ML purchase page, with the same alert described above popped down again.
I have only gone through this loop for 3 or 4 cycles, but I assume it is infinite.
Anyone experienced or heard about this issue, or how to address it?

zippyapple wrote:
...Anyone experienced or heard about this issue, or how to address it?...
http://www.macrumors.com/2012/09/30/widespread-itunes-and-app-store-terms-and-co nditions-bug-preventing-new-purchases-and-downloads/

Similar Messages

Upgrading Macbook Air hard drive and upgrading Snow Leopard to Mountain Lion at same time

I have a 2011 Macbook Air 3,2 running Snow Leopard (10.6.8). My 128GB SSD hard drive is completely full, and I have ordered an upgrade from OWC which also comes with an optional external enclosure. I would like to do a clean install (to "upgrade") to Mountain Lion on the new drive. Can anyone confirm if the following sequence will work?
1. Purchase Mountain Lion on App Store and download to an SD card
2. Connect my new OWC SSD as an external drive
3. Do a clean install of Mountain Lion from the SD card to my new external SSD
4. Boot from the external SSD
5. Use Migration Assistant to move everything from my in-system old SSD to the new (currently external) SSD
6. Shut down
7. Physically swap the SSD drives
8. Boot from the newly-installed larger internal SSD
9. Done?
Is it that simple or am I missing some major step? In particular, are there any complications with step 3 above?
Thanks for your help!

Carl,
The SD card can be used as a boot drive, if you manage to restore the image to the drive.. I tried to use an SD card in the built-in card reader, and for whatever reason could not get Disk Utility to restore the InstallESD.dmg image to the SD card directly when done throught the Air's reader. I had to use an SD card that had a built-in USB tab, and use USB. I did not try using an external SD adapter to the USB port to see if that would work.
Remember, you don't open the package by double clicking the installer, you Right-click (or Control+click) the installer, and choose Show Package Contents from the resulting contextual menu. In the folder that appears, open Contents, then open Shared Support; you’ll see a disk-image file called InstallESD.dmg.
Launch Disk Utility (in /Applications/Utilities). Drag the InstallESD.dmg disk image into Disk Utility’s left-hand sidebar to the flash drive you want to restore the image to.
I would copy the downloaded installer to a safe location, so if you ever need it again.

Can not Upgrade Snow Leopard to Mountain Lion due to Bootcamp

This is a long standing problem I had since I bought my Macbook Pro (a purchase now I deeply regret) almost two years ago.
I keep asking around every few months, to see if anyone came up with a good solution. I hope someone can help me this time
When I decided to buy my Macbook pro 10.6.8 with Snow Leopard, Apple said that the macbook would run smootly both in OSX and Windows due to bootcamp dual boot. I was quite happy about that,since my job requires me to use some Windows-only software and I was curious about apple products.
Unfortunately, they fail to mention (or maybe they did not foresee) that upgrading anything on both OSX or Windows would have been a true nightmare. Right off the bat I spent countless hours trying to upgrade my graphic card drivers in Windows. More problems arrived every time a new software/upgrade/driver/OS update was coming up. The final blow was the release of OSX Lion.
With a Bootcamp partition it is not possible to upgrade the OS from Snow Leopard to Lion or Mountain Lion. The reason is because a recovery system can't be created. The only solution I found so far would be:
1) Buy two separate external HD
2) Backup individually OSX and Windows data
3) Re-install OS leopard
4) Upgrade to Mountain Lion
5) Creat a bootcamp partition
6) re-install Windows
7) re-install one by one any software on both OS (Matlab, Ansys, Office .... etc ... etc ... etc... [6-8 hours])
8) Restore all data
9) Wait for next OS release, DO IT AGAIN
Forgive me , but this is absurd. I simply refuse of waste so much time and money
Did anyone have the same problem and found a more cleaver way to solve it?
Thanks!!!!

This was solved some time ago. See the following:
I saw a reference to an Apple bulletin on how to solve the problem if Lion rejects your install AND you have a BootCamp partition.
It seems the issue is that the space at the "bottom" of your available space when Lion installs it's partition is already occupied by BootCamp. The fix was to go into Disk Utility; Select your Hard Drive; Select Partition; Move the bottom of your main partition "up" a bit to create a space for Lion; close Disk Utility; Install Lion; once Lion is successfully installed, go back into Disk Partition and drag the bottom of your main partition back "down" to the bottom of the window.
You need to create a space about 2 GB in size.

How do I ensure bootcamp partition works after upgrading snow leopard to mountain lion

I am very apprehensive about upgrading to Mountain Lion due to performance concerns and the debacle with the new Auto Save feature which seems like a very poor and confusing solution to a problem that didn't really exist. I am only considering the upgrade, so that I can get the latest version of Xcode - 4.3; for some reason, 4.2 for SL is no longer available and my current 4.0 version is no longer supported, so I feel forced to upgrade to ML. Also, I have a bootcamp partition that I need to be able to use without issues after having upgraded to ML. So the essence of my question is this: what steps do I need to take prior to upgrading to ML to ensure that my Bootcamp partition is left intact and bootable. I have already created a compressed backup disk image and stored on a separate external hard disk for precautionary reasons. Is there anything else I should know beore going ahead with the upgrade?
Thanks.

Auto Save is actually a very useful feature. If you are typing a paper in Pages and you haven't saved in a long time, and then your battery dies suddenly, your paper is saved. Before Auto Save, you would have lost all your progress.
Your BootCamp partition will not even be touched during the install of Mountain Lion. As long as you make sure to select your Mac OS partition during setup, nothing will happen to your Windows side and everything will still work fine.

Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. How can I retrieve my photos without buying iPhoto?

Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto library in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. Why would apple install iPhoto by default with Snow Leapord and make us import all our photos in it at the first place, and now ask for money if we want to retrieve our photos back on mountain lion? What if they make contacts a paid app with the next OS upgrade, and then bully us to pay money if we want our contacts? This is something very dissappointing on Apple's part. I need answers here.

I fail to remember if the installer gave me an option to keep my applications.
The Mountain Lion installer will not delete applications. It will only mark applications, that are not compatible with your current system with a "forbidden" sign in the icon. And you cannot launch them.
Does your iPhoto icon in the Applications folder look like this?
Then your iPhoto version is incompatible and cannot run with Mt. Lion. If it is iPhoto '11, with a versionnumber starting with 9.x.x., you can upgrade it by downloading a newer version from the Apple downloads site http://support.apple.com/kb/DL1650.
But if you have 8.x.x, you need to buy an upgrade.
Regards
Léonie

How can I obtain the Pages app which I previously purchased from the App store for Snow Leopard? The only download now available is for Mountain Lion which my computer can't run. Thanks

How can I obtain the Pages app which I previously purchased from the App store for Snow Leopard? The only download now available is for Mountain Lion which my computer can't run. Thanks

Try Amazon but look for the iWork suite of software. It's only sold separately as Pages, Keynote, and Numbers from the App Store.

I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion. I am facing following messages.

Hello Team,
I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion.
Also, I am not being able to upgrade Mac OS X 10.7 to 10.7.4 or letest for lion.
I am facing following messages when I open itunes ( I down loaded and install new for 10.7)
Process:         iTunes [463]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.7 (10.7)
Build Info:      iTunes-10702101~1
Code Type:       X86-64 (Native)
Parent Process: launchd [273]
Date/Time:       2012-10-22 23:33:07.226 +0200
OS Version:      Mac OS X 10.7 (11A390)
Report Version: 8
Interval Since Last Report:          4918 sec
Crashes Since Last Report:           2
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      3DE933E2-7A48-4840-91F4-7DC466ED9C26
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
       0x102a96000 -        0x103c36fff com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x7fff62696000 -     0x7fff626cb1ff dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.5)
Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2160BH, 160.04 GB
Parallel ATA Device: MATSHITADVD-R   UJ-867
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x1d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
And Google chrome just keep loading the page for hours and nothing is appear on its browser. But safari and firefox working absolutly fine.
In addition, I have reboot computer as well but it never worked. Please help me in this occasion.
Eagerly waiting for your response on this issue.
Best Regards,

You need to upgrade your copy of MS Office. You're using a version that is 8 years old (at least). You can buy Office 2011, which will work. You could also get a copy of Pages from the App Store, which is cheaper and will open Word files (though not perfectly). Or you could get a free Office clone, like OpenOffice or LibreOffice.

Upgrading from snow leopard to mountain lion will i have trouble using my Pages and Iphoto since it's not the latest version

I am contemplating upgrading my OS from Snow Leopard to Mountain Lion. Currently, I don't have ICloud available on my computer. I also keep getting messages to upgrade my IPhoto to '11 version as well as Pages. I know, I'm behind, but my theory is if it isn't broke don't mess with it.
My concern is I don't want to lose my pictures and YES, I have backed up with Time Machine to an external hard drive. (I just hope that's good enough). IF I upgrade to start using ML OS, will I need to restore anything from my external hard drive or will I be able to start using computer as if nothing changed?
I know enough to be dangerous and I'm hesitant to upgrade for fear of losing everything. Would appreciate help. Thanks!

Charmedgreen wrote:
So it's alright to "skip" downloading the Lion version first? I can go directly from Snow Leopard to Mountain Lion?
Correct, in fact, Lion is no longer directly available from the App Store.
Also, do I need to "empty my trash" before going forward?
No need.
Matt

After upgrade my MBP from snow leopard to mountain lion all my smb connections stop to work.

After upgrade my MBP from snow leopard to mountain lion all my smb connections stop to work.
Now iám using mac os 10.8.2
I can see the server, I can choose the drive, but when try to open a folder the message on Finder is: You don't have permissions to see the content.
I already delete the key and try to connect again, but the problem persist. Already try change the ip from file server. Already try differents users. (admin, guest, etc...)
I have a windows server 2008 and a NAS working with SMB protocol. Both with the same problem.
That problem occurs only on Finder, if I try see the folder by Terminal, is possible to see my files.
Any Solution ?
Any Tip ?
Any Question ?

Not knowing how much RAM is installed in your iMac, your iMac can take a total of 8 GBs of RAM.
Before upgrading to Mountain Lion, I would strongly suggest installing the maximum 8 GBs of RAM.
Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
Here is OWC's link to your model iMac and the RAM modules you will need.macsales
http://eshop.macsales.com/item/Other%20World%20Computing/8566DDR3S8GP/
You can purchase and download OS X 10.8 Mountain Lion from the Mac App Store in the OS X dock.
Before installing, it would be prudent to make a backup copy of all of your important data or your entire current system. Either using, optical discs, USB flash drives or external hard drives.
This is too insure protection of your data in case something goes wrong with the install of OS X Mountain Lion.
Good Luck!

I can't upgrade from Snow Leopard to Mountain Lion

I have a Mac Pro (1.1.1) running Snow Leopard (Mac OS X10.6.8.) I want to buy and upgrade to Mountain Lion. I've followed the instructions on Apples webpage http://www.apple.com/osx/how-to-upgrade/ and have (I thought) met all the criteria to upgrade. However, when I go to the app store and attempt to purchase Mountain Lion, I get the message:
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
Where do I go from here?

Grant Bennet-Alder wrote:
One problem upgraders to 10.7 face is that PowerPC-only Applications supported by Rosetta in 10.6 are no longer supported under 10.7.
The top six are:
AppleWorks 6
FileMaker Pro 6
Eudora 6
PhotoShop and other components of Adobe CS2
Microsoft Office 2004 including Word and Excel
Quicken 2007 (but there is a US$15 Lion compatible upgrade available from Intuit
More than a few Users have hated the transition to 10.7. You would be well advised to install it on a new drive or a different drive, and retain your 10.6 system drive intact.
The TOP SIX* running in Coherence Mode in Parallels 8 (with Snow Leopard Server and Roseeta installed) for use in 10.7 Lion or 10.8 Mt. Lion:
[click on image to enlarge]
*Actually Quicken 2007 for Lion/Mt. Lion is a complete Intel rewrite and not an upgrade, so there is no purpose for Quicken 2007 to be on this list. Also, many people still use Freehand MX, which should be the sixth on this list...

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade, since I do not have access to the mac store as that comes with Snow Leopard? I went to Best Buy and they said neither Snow Leopard or Mountain Lion can be bought there.

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759

How do I upgrade my Mac Mini running Snow Leopard to Mountain Lion? Thanks

I have a Mac Mini running Snow leapard. I believe i can update it to Mountain Lion but have read I have to first update it to Lion. This is where Im struggling. How do I get a copy of Lion as I cant download it as there is not an App Store on Snow Leapard.
Any help would be great!

Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

HT1338 I am on OS X 10.5.8 and I would like to get snow leopard or mountain lion, how do I go about upgrading to on of these?

I am on OS X 10.5.8 and I would like to get snow leopard or mountain lion, how do I go about upgrading to on of these?

You phone the Apple Store and order a Mac OS X 10.6 DVD, and if desired, update it to 10.6.8 and get Mountain Lion from the Mac App Store.
(68248)

Hello, I have macbook pro 2008 10.5.8 and I want to upgrade to new soft, which one is the proper one for me Snow leopard or mountain Lion

Hello, I have macbook pro, late 2008, OS X 10.5.8 and I want to upgrade to new soft, which one is the proper one for me Snow leopard or Mountain Lion, and what is the differences between those.
What do you recommend at this time for me.
Thanks a lot

You can upgrade to Mountain Lion, but you have to upgrade to Snow Leopard first. Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Then, make a backup, insert the DVD and upgrade. After upgrading, open Apple menu > Software Update and install the most recent version. Mac OS X 10.6.8 includes the App Store, so open it and purchase Mountain Lion. See if your programmes are compatible > http://www.roaringapps.com

How much is it to upgrade form Snow Leopard to Mountain Lion and can it be done in one hit?

How much is it to upgrade form Snow Leopard to Mountain Lion and can it be done in one hit?

Run Software Update to download and install the latest updates for Snow Leopard.
You should now see the App Store icon, and you now need to set up your account:
http://support.apple.com/kb/HT4479
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/

App Store upgrade Snow Leopard to Mountain Lion: unable to accept Terms & Conditions

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