Appears I have downloaded the latest version of itunes, but stays the same

I have been trying to update to the latest version of itunes, and after I click on "download version 11" it quickly says "thank you for downloading the latest software". No install process appears to happen, and i go to open itunes and its still a previous version. I have tried updating through the control panel as well, but it has not worked. I can't seem to connect to my son's itouch with the current version on my pc.

What version of iTunes is actually installed?

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