Apple Configurator not deleting metadata from music and books?

We set up an iPad cart for our pilot program using 30 iPads. We did a basic configuration on them all, then established a backup to restore from. We took a couple of the iPads and added photos, books from iBooks, books from iTunesU, and some music. After restoring the iPads from the backup 1 of them looks fine but the other still shows the music (althought it doesn't play), books (which you can read) and a course in iTunesU (which you can browse). We're using a single institutional ID on all the iPads and we're not sure why we can't get this iPad to delete these items.. The backups were done on an iPad that hadn't been used for anything after the initial configuration.
any ideas?

The Music that will be on the iCloud are only the ones you bought on iTunes and the ones you uploaded using Match service.
Otherwise, you need to make sure that iCloud is Turn ON on both devices - settings/iCloud

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I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs.

I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs. 397 Apps 759 Songs over 100 Videos 13 books 3 IPhones 2 IPods So here is my problem with ITunes I purchased an App and it is identical to one I have already brought. The App description did not say anything that it would not do what I was trying to do. I wrote sup[port and asked if they could issue a credit. Mari at support wrote back and said he checked with his supervisor and they could not issue a credit. I told them what a good loyal customer I have been to Itunes and Apple and they still refused. Granted the App did not cost a lot of money (3.99) but it’s the principle. With customers having options to shop anywhere I would think a business would do whatever it takes to retain the loyal customers they do have Occasionally I rush to buy an App without fully understanding if it meets my needs. According to ITunes support that has occurred nine times. Here is the last reply that I received Roger, I know how frustrating it can be when things don't work the way they should be and I do apologize for the inconvenience that this may have caused you. I am sorry but we could not be able to grant your request as we have made 9 exceptions on you. For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:http://www.apple.com/legal/itunes/us/terms.html Again, I am hoping for your kind understanding regarding this matter. Sincerely Mari iTunes Store/Mac App Store Advisor

"The App description did not say anything that it would not do what I was trying to do."
You've already had 9 refunds? You understand that apps are sold on a non-return policy, presumably. You bought an app that didn't claim to do something that you wanted from it, and now that you've found that it doesn't, you want your money back.
Perhaps you've failed to explain your point properly but I can't see why you expect any sympathy from users here, not that it would make any difference. Only the store staff can issue refunds if they think appropriate. Chalk it up to experience. You could even contact the developer in advance of a purchase if you want to be certain an app does what you want. Then if it really fails to live up to the promise you would at least have a better argument for a refund.
tt2

Why does iTunes delete all my music and then re-download (not all of) it when I sync?

So, I plugged my phone into my PC, and it loaded on the iTunes screen. I then went into the device and removed a couple of playlists from the phone (it had run out of space). When I then hit sync, rather than just removing the playlists and syncing to update anything that needed updated, it bloody well deleted ALL my music and then started downloading it again. We are talking about around 30-50GB of music. Not only this, but it appears to NOT download all the tracks on my playlists so I'm left with half the music I should have.
I have had this happen before and last time it totally screwed up my phone leaving me with the only option of completely reinstalling iOS7. Has anyone else had this happen? Is it fixable? Not only this, but I am aware of "manage music manually" but have no idea where it is or how to activate it. I'm just bloody sick of apple! Why can't they get their **** together and fix these little bugs. I love their hardware but they clearly have too many ego driven tossers programming their software who don't think fixing issues is their problem!
Any help would be most appreciated as it's driving me up the bloody wall! PLEASE PLEASE PLEASE HELP!

I'm not sure why this happens, but I found a workaround. Below the album title it will list the artist(s). The issue seems to happen when there are multiple artists. For example, an Album titled "Over the Sea to Skye" has The Chieftains and James Galway as artists. Some tracks (for whatever reason) will list only one of these and result in the playlist showing what appears to be multiple albums. You can click on the artists and it will highlight. Paste in what is appearing on the other "albums" and it will then show as one:
Hope that is somewhat clear enough to help. Doesn't fix whatever the issue is but it is a workaround. For me this is only happening with CD's that I have imported.

My ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do?

my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(

rosiefromballarat wrote:
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
I do not believe that your parents will go "spastic" because your iPod was stolen. I'm thinking that you jailbroke it yourself. Am I correct?

I've got music on my 4s that I can't get out of my phone. I've deleted it from ITunes and tried to manually and automatically remove (sync) and it won't come out of my phone It's gone from ITunes

I've got music on my 4s that I can't get out of my phone. I've deleted it from ITunes and tried to manually and automatically remove (sync) and it won't come out of my phone It's gone from ITunes

Well the iPod is supposed to be synced from YOUR iTunes music library, if you used other means to put music on there then the iPod is going to sync to only what's on your itunes music library when you connect it.
You need to put the files into itunes.
Far as your other issues, sounds like the drive is dying.
Check this support article for assistance
https://support.apple.com/kb/TS2380
http://reviews.cnet.com/8301-13727_7-10329819-263.html
search online for that number.

I have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!

i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!
What else can I do ?

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I have had nothing but problems after downloading Lion and turning on ICloud. Can anyone tell if I can delete photos from Photostream and if not why not! it is infuriating

I have had nothing but problems after downloading Lion and turning on ICloud. Can anyone tell if I can delete photos from Photostream and if not why not! it is infuriating

PhotoStream is purely a conduit for transferring pictures added to or taken on one device onto all the others seamlessly. Photos are held there only for 30 days. There is no way of accessing, viewing or deleting individual photos; you can reset the entire Photostream, erasing everything.
http://support.apple.com/kb/HT4890

Can you delete a text messages from your mac Book OSX 10.9.2 and not delete them from your iphone 5 running version 7.0.4

c
an you delete a text messages from your mac Book OSX 10.9.2 and not delete them from your iphone 5 running version 7.0.4

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
Also consider deleting and reinstalling the Mail Account in question.

How do I delete items from Exchange and resynch to fix a bug in Apple Mail?

How do I delete items from Exchange and resynch to fix a bug in Apple Mail? Mail does not synch with iCal. Many more Mail problems that may need this fix.

Is This you want...?
The best solution is the one you find it by yourself
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I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. Help

I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. It just wont give me my notifications. Help please.

Go to Settings > Privacy > Location Services.
Turn off SnapChat.
Go to Settings > Notification Center
Turn off SnapChat.
Restart the device.
Go to Settings > Privacy > Location Services.
Turn on SnapChat.
Go to Settings > Notification Center
Turn on SnapChat.
Test the issue.

I have seven(7) podcasts on my iPhone 4 that iTunes will not delete. iTunes copies them from the phone to the library and will not delete them from the phone when deleted from the library.

I have seven(7) podcasts on my iPhone 4 that iTunes will not delete. iTunes copies them from the phone to the library and will not delete them from the phone when deleted from the library. I have replayed the podcasts over and over and they still won't delete. Podcasts are WSJ Tech briefings.

This happens to several of my podcasts whenever an updated iOS comes out. You can delete the episode directly from the phone by swiping it from left to right. That seems to fix the issue (they drop off the phone and dont reappear on iTunes). It's as if iTunes stops tracking the play count for some shows.
Hope this helps!

I bought the apple iphone 4G J-5 from Laos and now want to use it in India using the normal Airtel SIM but am not able to make calls from the phone pla. help

I bought the apple iphone 4G J-5 from Laos and now want to use it in India using the normal Airtel SIM but am not able to make calls from the phone plz. help

Is this what you have? (see above?) That's what I get when I search for iPhone 4G J-5 in Google.
If so, this is NOT an iPhone! It is NOT made or sold by Apple. You have a cheap Chinese knockoff.

Wanted to transferr purchases from a different ipod to my itunes libary however, when I clicked transferr purchases it deleted all my music and left with me with only the purchases I transferred this has never happend before please help

Wanted to transferr purchases from a different ipod to my itunes libary however, when I clicked transferr purchases it deleted all my music and replaced it with the purchase I had transferred this has never happend before... please help

Yes i've tried all of that. I've turned it all the way on and off and erased all of my music and put it back on and nothing works. And with the breaking up CDs and putting into compilation categories i have already fixed all of that stuff. It's fine it just doesn't show up in the list of artists. I can find the album in the songs category and the albums category it's just it doesn't show tha name of the artist. All of the other albums that i downloaded before i updated my itunes to th most recent update are fine. It's just the two that i downloaded afterwards. Thanks for trying though.

Music and books can't be deleted

The music and books that I have purchased can't be deleted ! It's driving me nuts and I want them off really bad. Please can someone tell me how you can do it !

Did you try Settings>General>Restrictions>Deleting Apps>Off? That might be why the app will not delete. And remember that the preinstalled apps can't be deleted or reinstalled.
DId you try Settings>General>Usage>Storage>Manage Storage>Music. Then select the songs, albums, etc that you want to delete and then tap the Efot button in then screen? You can also select books in the Setrings and delete them there. Songs and albums can be deleted in the music app by swiping from right to left across them to get to the red delete button. Books can be deleted by going to the Library pane of iBooks, Tao the select button, tap the books that you want to delete in order to select them, then tap Delete in the upper left.
IF none of that works for you, close all apps on the iPad and then reset the device. Then try again. No data will be lost.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. What do I do???

I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. It keeps asking me to sync the ipod to this computer, but I'm scared to lose all my music. I want to transfer some of the music onto my iphone but I can't. I'm very frustrated and wish I knew more about computers at the moment!?!? What do I do???

You will need the help of some sort of 3rd party software to help you copy the content from your Shuffle back to your PC. Once you have done that, you can reimport this music into iTunes and configure it to sync to your new Shuffle.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Apple Configurator not deleting metadata from music and books?

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