Apple Hard Drive not working after picking it up for a new LCD screen

I recently picked picked up my repaired MacBook Pro ( replacing LCD screen). It was weird because they didn't test it in front of me or anything, They just handed it to me. When I got back home, i turned it on. It shows the Apple logo and the loading screen. Once the loading screen was full , it would turn off automaticallyy. It turns out my hard drive failed. Even though my my LCD screen was damaged,  everything else on the mac was working fine. this is also my second hard drive , which i purchased in August ( 90 day warranty up) . I feel like this is an Apple issue and they should give me a free hard drive. Is this possible.
The hard drive was fine before they started to repair it.

williowill wrote:
The hard drive was fine before they started to repair it.
take it back

Similar Messages

  • External Hard Drive not working after installing mavericks

    After installing mavericks, I hooked up my external hard drive,
    and it would not show up on the computer.  Tried checking if
    it showed in utilities, also a no show.
    Should I uninstall the ntfs software which is a few years
    old and instal a newer version?
    Looking for a solution which doesn't involve reformatting my nearly full
    1TB EHD, please :)

    I think I have version 10.8.6 of mavericks, not 10.9.

  • Usb hard drive not loading after security update

    usb hard drive not loading after security update
    I can't seem to find any other posts about this problem.
    I have three external hard rives connect by a USB hub to my iMac.
    Problem is that if I turn on the hard drive(s) AFTER start up I get a message that the drive either was not recognized by the OS or that it was ejected unexpectedly. 
    I get the same issue but not all the time if I turn them on before I boot the iMac.
    I used the disk drive utility to "repair" the drives but they always come back as "probably ok". 
    If I restart the iMac with the drives connected (on), it seems to work but not all the time.
    A bit annoying as I am wondering if the drives are OK or not.
    I don't always need the drives as they are for backing up images from my camera using Apreture.
    This all began after i did the latest security update.
    is the update to blame?
    mahalo.

    Yes, you can still use those instructions to reset the PRAM.
    You said that you booted to your install disk and that your primary drive did not show up at the Select a Destination screen? That usually means that the computer is either not recognizing your partition, or it's not recognizing the hard drive itself.
    Start with this article and follow all the steps even if you already tried them. I suspect that you'll get to step 4 and you'll end up having to call Applecare. If you haven't done those steps, they're most likely going to make you do them anyway, so you might as well get them done before the call.

  • Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

    My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

    The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
    http://support.apple.com/kb/HT4367

  • My iPad2 is not working after an unsuccessful update to the new iOS6. How do I get working?

    My iPad2 is not working after an unsuccessful update to the new iOS6. How do I get working?

    - Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Download/install a new app
    - Restore from backup
    - Restore to factory daults/new iPod.

  • Wi-Fi does not work after 7 ISO download for iPhone 4s  What is the solution

    Wi-Fi does not work after 7 ISO download for iPhone 4s
    What is the solution

    For clarification, 7 ISO is not an Apple software product
    iOS 7 is...
    What is your issue with the wifi?
    Have you reset network settings?
    Can you include screenshots of the issue?

  • My itunes not working after it tried to download the new version. it keep giving error 7

    my Itunes not working after it tried to download the new version. it give me message: erro 7 or window error 193. need help. thank

    What worked for me was to uninstall from the control panel in this order: Thanks to another post on this board... this worked... link to the discussion here: https://discussions.apple.com/thread/5817584?tstart=0
    ITunes
    Apple Software Update
    Apple Mobile Support
    Bonjour
    Apple Application Support
    I had problems uninstalling Apple Mobile Support, I had to repair it first before I could uninstall it. You will have to restart the computer after all the uninstalls, and before reinstalling ITunes. I reinstalled ITunes from the Apple website afterwards (fresh download) ... everything works for me now that I have done this.

  • Thunderbolt 2 external hard drive not working with Macbook Pro (early 2011)

    Hi,
    I'm new to this forum and I hope you guys can help me with this:
    I've recently bought an external hard drive that works on Thunderbolt 2 (LaCie d2 3TB). When I connect the new drive to my Macbook Pro through the thunderbolt port, the drive isn't recognized. However, the drive works fine through a USB connection.
    I thought that Thunderbolt and Thunderbolt 2 are compatible, however this doesn't seem to be the case. Maybe it's because the OS X / driver / firmware version that I'm working on that is not updated? I work on an early 2011 Macbook Pro: OS X Version 10.6.8 (Snow Leopard).
    Thank you very much for your help!
    Daniel

    Hi danielsh6,
    I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
    Thunderbolt Firmware Update v1.0
    Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
    Hope this helped!
    Forest

  • Hard Drive not working on 875 Fisr2

    I have a neo fisr 875 and 2 s-ata hard drives at 120gb a piece (7200 rpm). They are attached to the promise chip, and set to stripe. After this big blackout it said drive 2 was causing the array to not function, so i rebuilt it using the fastbuild (It still detected the second drive). now however, it says its functional, but keeps asking for a boot disk i tried 1.4 and 1.6, no use and in dos it still cant find the hard drive. HELP???

    DOS For sure can't see the drive as it's NTFS format.
    Before anything, why would you put the 2 SATA HDDs on Promise ports, why not on ICH5R's SATA ports which also provide RAID-0 function? (Unless you want to do RAID-1??)
    Is this RAID array meant to be bootable, and have OS installed? Or it's for data storage purposes? Either way, I would recommend u to do a reformat and reinstallation.

  • Why is my hard drive not working?

    My hard drive stopped working suddenly. I was burning a disc and it only burned 1 image and quit. I tried putting a new disc in and it tried reading it and spit it out. It was a brand new blank DVD.

    Have you done any troubleshooting such as restarting the computer and if so what were the results.

  • When is Apple going to fix the problem with external hard drive not working on Lion?

    As for everyone else external hard drive does not work with Lion.
    When will Apple fix this problem. Do they just ignore the customer : (

    Copy off all your data off the NTFS formatted drive to another drive
    Open Disk Utility in the Applications>Utilities folder
    Select your external NTFS drive on the far left,  should have the drive makers name, a ID perhaps plus the word "media"
    Click the Partition Tab, click the big box and click 1 Partition
    If you want a Mac only drive > Option: GUID >format OS X Extended (Journaled)
    If you want a Mac/PC drive (for over 4GB sized files) > Option: MBR > format exFAT
    If you want a Mac/PC drive (for the most compatibility with other devices, Win XP, but only under 4GB sized files) > Option: MBR > format MSDOS (FAT or FAT32)
    Give it a name and click Apply.
    You can also search Microsoft for a free exFAT download if you have Win XP.
    https://discussions.apple.com/message/16276201#16276201

  • Hard drive not recognized after a brand new replacement put in 2 weeks ago!

    Basically, my MBP was having the symptoms of needed a new hard drive. It was taking abnormal amounts to think and load thinks when it started up (only part of the time). I cleared all the software off of it and reloaded Mac OS just to be sure it wasnt a software issue. Apple took my computer and replaced the hard drive about 2 weeks ago (90gb, 7200 rpm). By the way the MBP is a C2D with 2 gb ram.
    Immediately after getting my computer back it seemed to work fine. It has been about a week and a half since I got it back and last night trouble started. First, it wouldnt boot up all the time (id get the flashing question mark on the folder). I checked startup disk and booted it that way, no results. When it did start up, it would lock up shortly after when using applications such as safari. I then booted it to the system disk and performed the first aid functions on the disk... no results. And now, the next morning, when i boot to the disk, the hard drive itself is not even recognized under disk utility??? So basically, I cant reload OS again because I cant see the installation disk. Is this a a hardware issue even though I just replaced the hard drive?
    what do i do??

    Hi MBPrunner;
    It appears you have the misfortune of infant mortality whereby a bring new part fails in a short period of time. This does happen. I have seen it numerous time in my years of server support at IBM. My suggestion is take it back it back to Apple with all of your paperwork. They should make good on it.
    Allan

  • Hard Drive Not detected after replacing DC In Board

    So after more than a year of jiggling an easliy bent AC adapter in the port to get my ibook G4 to charge it just quit and would not charge. I suspected it was the slightly loose DC in port (having no idea what was behind the little hole) so I took it to the Genius Bar at my local Apple Store where they confirmed it was likely the DC in board. I was told that just sending my little old ibook away to get fixed would cause an exorbitant $330 just to ship it out, never mind any parts, etc. It was suggested I just buy a new macbook and be done with it. But we've been through a lot and I didn't want to just toss her away so I found a DC In board and replaced it myself. Parts and directions courtesy of ifixit.com
    So the part is working well enough that it detects the new AC Adapter (this one new and unbent), which is great. Now I have a slightly larger problem and that is the dreaded little finder/? flashing icon that comes up when I start the computer. It won't start in safe mode. I can't find the original disks (Panther OSX) that came with it. I popped in my Tiger Install Disk and that (Thankfully) came up so I was able to open Disk Utility and lo and behold no hard drive was detected. Just the optical drive and the Tiger DVD.
    I was so careful! Did I poke the Hard Drive or something? Is she mad at me for opening her? If anyone has any advice on how I can repair this myself please let me know. I'm desparate to have my baby back.
    Message was edited by: alemicia

    It's possible that something was disrupted during the repair. You might go back to the ifixit site and look at the instructions for replacing the hard drive. You want to try and see if somehow you disconnected it or something like that. There's a good chance that it is something simple that you can fix. Looking at the pictures might trigger a memory of maybe something taken loose and not reconnected. And try to find your original discs--you will need them.
    Good luck!

  • Lacie External Hard Drive Not Recognized After It Previously Was

    I have a 1 Tb Lacie Big Disk External Hard Drive that I have used for a couple years now.  I have a Mac Pro, an iMac and a G5 computer that I have previously used with it.  After I transferred it between computers yesterday suddenly it will not show up on any of the computers.  I have tried different cables and inputs, computers, other hard drives with the same cables (they worked), restarting the computers, etc.  The hard drives powers on like normal and you can hear it running, the blue light comes on in the front, but it never gets the disk loaded on the computer.  There is a "auto/on/off" button on the back that I have tried switching between but nothing seems to work.  Please let me know if this is a common problem and any way to get it to work as I would prefer not to lose the information on the hard drive, especially when it seems to be functioning just fine aside from not appearing on the computer.

    Even backups need backups too.
    And a 'good' case is one where you can pulll the drive out and pop it into your Mac pro drive bay.
    power supply bricks are known issue.
    Mac OS updates that affect those models.
    LaCie almost by their own invented the term and idea "reset firewire bus" routine after all.
    Years and you can assume not forever but eventually it could and will fail.
    I'd pick up a "spare" or replacement unit, one with eSATA/FW800/USB3
    http://www.macsales.com/firewire
    CallDigit 2 x SATA plus 2 x USB3 $139 - USB3 card and interface works better even on legacy (how long and old is USB2 now?) USB drives.

  • LaCie FireWire External Hard Drive NOT working ...

    I have a 250GB LaCie External Hard Drive plugged via FireWire into my Desktop and it is NOT working properly for the last 12-14 months. I have tried several things, including taking it to the store, and nothing seems to fix the problem. I even upgraded the RAM to 1.25 GB, but that did not solve this problem (I never thought this was the problem, but the guy at the Genius Bar suggested so). The most frustrating of all is that sometimes it works (20% of the time) and most of the time it is just not working. Also, when I use it with my MacBook, it works just fine, so this gives me a little bit of a clue that the problem is the desktop, not the Hard Drive, this is why I did not buy a new HDrive, and this is why I am asking help here. (By the way, when I try to eject the LaCie from my Desktop, it says it can't be done because the disk is in use -which I know is not)
    Here is the thing as today. Last week I was able to drag some music from my iTunes to my HD using my MacBook. I connected my LaCie back to my desktop (which is where I need it to be) and I can NOT copy any file from my desktop to my LaCie Hardrive. It gives an error message like "The name is too long for the destination". Really weird! If I change the name it still says the same. So when I want to save a CD to my LaCie (which is the main purpose of me having an External Hard Drive, I just can't do it).
    When I try to open files from the LaCie, it is fine as long as it is a jpeg or a .doc file. MP3 files won't open, and an error will show like this: Disk could not be read from or written to. I can drag files from LaCie to my dektop, but again, only .doc or .jpeg files.
    In regards to the Time Machine, I completely gave that up. It would not back up, it would freeze the computer ... I really don't care about that, really. All I want is my External Hard Drive to be able to save my mp3 files safely, since I have thousands of files in mp3 format.
    I tried to use Disk Utility to verify and/or repair de disk, but I was not successful with that either. When repairing, after not even a minute it says "Disk could not be unmounted". When trying to verify, it would say "Filesystem verify or repair failed".
    I am DESPERATELY asking for help. I am just a regular guy with few computer knowledge. I just want my Apple to work, that is why I use Apple and not PC. But I need someone who could give me advice on how to fix this problem.
    Thank YOU very much!

    {quote}
    My desktop has two FireWire ports. In the first one I had my webcam plugged in. In the second one, the External Hard Drive. I unplugged the camera and used the first port for my External HDrive and now it works! So it seems the problem is a hardware problem with the port.
    I'd check to see if the problem returns when you plug the camera back into the second port, or if the drive works in the original port when the camera is not connected.
    Edit: Maybe you unplugged the problem, when you unplugged the camera?
    Message was edited by: dechamp

Maybe you are looking for