Apple mail rejects pop account password

suddenly and i think this is the first time it has happened on this account My Freeserve pop mail account needs the password entered.
BUT I entered it and I know it is correct. So why am I being asked for it again and again.
I think I need to do somethng in the keychain but as I can;t remember exactly what I don;t want to mess it up.
I need my mail as awaiting an important message.
thanks
I will try looking on the web for my message but that does not solve my problem.
Thanks
Shirley

strange it is now working. it took three attempts though.

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Massive frustration with Apple Mail and POP accounts going offline

I love Apple mail. Best interface ever.
BUT... because of issues with Apple Mail, I've been forced to use Entourage.
I really want to use Apple Mail and hope someone here can help me with this.
I have two Yahoo business mail POP accounts that I need to have running for an online business I have. I keep Mail running all day and my .Mac IMAP account and a Comcast POP account stay up all the time.
But the two Yahoo accounts keep going offline. I get an Apple Mail message asking me to reenter my password. They won't stay up more than five minutes or so.
Over the course of a day, this is so irritating that, as I said, I've had to switch to Entourage, where the accounts stay connected all the time and work just fine.
I've scoured the forums here. Deleted .plists, added IP addresses, followed any suggestion that seemed plausible/ But no luck.
If Entourage works, Apple Mail, it seems to me, also should.
Can anyone help????

Speaking as one forced to use Entourage at work I can with confidence say in my case that they are different products serving different markets with different needs.
Apple did not drop the ball - the server is asking for re-authentication of a POP client. Any POP client should behave the same way. Yes, the client could just provide the credentials again, but it is safer to reequire the user to respond to the request.
That the request happens frequently is a function of the interrelationship between the DHCP lease life, client, and the mail host's response to new information.
Who is providing your DHCP lease?

Mail forgets pop account passwords

If there's a problem on the pop3 server (e.g. server denies for some reason user's login / password), mail doesn't try to use the same login keychain entry any more, and even when the pop3 server becomes operational, Mail continues to ask for account password.

Greetings,
It sounds like the Keychain entry for that account password may be corrupted. Try opening Keychain Access > Passwords and scroll through the list until you find the one for the account in question and delete it.
Then restart Mail, enter the password when prompted and check the box to store it in the Keychain. With any luck, it will be accepted and won't ask you again.

Apple mail says pop account won't accept password.

I get this error message periodically and I type in my password and it's fine. This time I keep getting the error message. I even went on ATT's site to reset the password on my email account there and it still won't take it; still just getting the error message.

Nevermind, seems to be working now, after typing in the password about 50 times.

Keeps prompting me for POP account password, despite using Keychain

I have three pop accounts setup in Mail. Ever since I upgraded to 10.5.6 I've had a problem where Mail will frequently ask for the pop account password, even though I told it to keep the password safe in the Keychain. What on earth is causing this?
Sometimes I'll see a new email come into the inbox, only to then be prompted with the password. What good is asking for a password after the email has already arrived? This is really weird!
Thanks.

Apple seem to be ignoring this and every other thread like it... as I have the same problem and there seems to be no solution offered.

I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

Can't you try the email option instead?

Folders in Mail with POP Account

Hi!
I would create folders in Mail with POP account. It is possible? Why not?
Thanks!

As James has explained - you need an IMAP email account in order to create additional mailboxes or folders on the iPad. Even though you may be able to create a folder on your computer - which is simply a locally stored folder - or on the POP account server, those will not sync to the iPad POP email account.

Missing Mail in POP account/ "Take account online in order to download it"?

Mail build 1.3.11 (OSX.3.9)
User has an issue with mail showing the following error (see snip below) message in a POP account. Actually, if this were IMAP it would make sense, but I've not yet seen this on a POP configuration in this applciation. After running the rebuild on the Inbox, these emails are now gone. Is there any way to retrieve these emails?
[snip]
The message from someone <[email protected]> concerning “Re:
paper” has not been downloaded from the server. You need to take this
account online in order to download it.
[end-o-snip]
Many thanks for any insight provided.

This error message indicates an "overstuffed" mailbox issue which means the mailbox has some corruption or is approaching or over the recommended size limit which is 1GB for Jaguar or Panther Mail.
If for the account's Inbox mailbox, quit Mail first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
Move the INBOX.mbox to the Desktop.
When re-launching Mail, a new (and empty) INBOX.mbox will be created automatically by Mail within the account named folder. This will allow the Mail.app to function properly again and not risk losing any new received messages while working on the old INBOX.mbox moved to the Desktop to recover the existing messages.
Control-click on the old INBOX.mbox moved to the Desktop and at the menu window that appears, select Show Package Contents.
List the package content file names and size of each here.
This information is required before determining the next step to take to recover the existing messages.

Apple mail and email accounts do not open in Yosemite

I have recently found the problem that I open the Apple Mail app and nothing is functional. When I try to edit account settings it doesn't let me access those. I want to reinstall mail app or at least update its settings. I read in some blog that yosemite "guesses" and changes your prefered account settings so I wonder if that is the cause after I backed up my emails recently I had loads of messages asking for my passwords, which never happened in Mavericks.
Does anyone have a clue what I can do? Solve it through time machine? Would I delete the app and reinstall it?
Thank you for any help out there.

start your mac in safe mode and try to open mail and check your accounts
Starting up in “safe mode” may help you diagnose problems you’re having with your Mac.
Note: To print these instructions, open Help Viewer’s Action pop-up menu (looks like a gear), then choose Print.
Shut down your Mac and wait 10 seconds.
Press the power button.
Immediately after you hear the startup tone, hold down the Shift key.You should press the Shift key as soon as possible after you hear the startup tone, but not before.
Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear).
To leave safe mode, restart your Mac normally without holding down any keys during startup.

OS 10.7.3 and Mail rejects my icloud password

I use a new imac (recently replaced my old one for iCloud readiness) with 4GB memory, OS 10.7.3, and Mail regularly rejects my icloud password. I have checked the account settings and they are as suggested. I have no problem with my iPad or my iPhone which are both running iOS 5+, and my password works fine everywhere else Apple-y.
It happens at least once per day, and when I cancel the request for password in a few minutes, without further action on my part, Mail decides it does know my password after all! o.O Curious. Not debilitating, but mildly annoying.
Could this be an icloud issue? Maybe they need to work on this? Or (gasp) is it just me!

Hey ! Laady!
      iam out of country and so use of Apple Care is muted as impractical. So anyway, the dreaded "password not recognized by server" keeps leering away at me. This happening 7 days after i leave plus no Apple Care, just what the doctor ordered..      the sick doctor that is.
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      The path found:
       _System Preferences_Mail,Contacts & Calendars_icloud_    Then: enter icloud email address
                                                                                                              enter icloud password
                                                                                                               _Create Apple ID
       Worked like a charm and it may for others.

Why Won't Apple Mail 4.1 Accounts with Folders on the Mac Take in Email?

Tuesday, October 6, 2009
3:11 PM -0800
I cloned my first generation MacBook Pro to a new and very hot 3.06 dual core.
I have three mail accounts on Apple Mail 4.1 running on OS 10.6.1. I changed port 25 on SMTP to port 587 as required.
The two accounts with mailboxes on the Mac, Verizon and Yahoo! Plus, can't receive mail. They turn grey and show that little dinky sign. Connection doctor doesn't specifically tell me what's going on, either.
I'd love to have a way to check the POP server and it number, but I can't do that with Apple Mail.
I've taken out and re-created both accounts. I have a lot of email filters and don't want to lose them. I suppose the next thing to do is trash the ~Mail folder bug hold on to the filters. The geniuses at the local Apple outlet say it's something which must be fixed here at my home address.
Verizon is my major account, by far. I have made the required changes on the SMTP port from 25 to 587. I sure wish I could check the POP ports and their numbers on Apple Mail.
-John
-John

Greetings,
I'd love to have a way to check the POP server and it number, but I can't do that with Apple Mail.
Says who? Of course you can check this; if you couldn't then you also couldn't enter those port numbers, which would make no sense at all.
*For Incoming Verizon:*
POP server name is incoming.verizon.net
POP port number is: 110
Verizon does not support SSL, but does require Password Authentication.
You can see both of these in the Advanced tab of Preferences > Accounts
*For Outgoing Verizon:*
SMTP server name is outgoing.verizon.net
SMTP port number is 25
No SSL, but Password Authentication is required.
You can view these in the Account Information tab in Preferences > Accounts
*Incoming Yahoo! Mail Plus:*
POP server is plus.pop.mail.yahoo.com
POP Port number is 995
Check SSL and Pasword Authentication
*Outgoing Yahoo! Mail Plus:*
SMTP server is plus.smtp.mail.yahoo.com
SMTP Port number is 465
Check SSL and Pasword Authentication
Test it by sending email from each account to the other.

Problems with POP account passwords after setting up iPhone

I bought and installed an iPhone yesterday.
I run a .mac and 5 POP email accounts. All were set up smoothly and work perfectly on the iPhone.
Email client is Apple Mail.
Since then the Apple Mail client is having difficulty retrieving mail. For all the POP accounts I am getting a password challenge response dialogue box asking for password.
I have tried re-entering them all incase the Keychain change to allow the iPhone access had corrupted them, but no difference.
If I can press Cancel on the dialogue box the account is set to offline by the Mail client. If however I persist with the Get Mail it will retrieve mail successfully without challenging password. I would say 8 times out of 10 it will challenge, the other 2 times it will retrieve normally.
Has anybody got suggestions/experience of this behaviour?
Thanks in advance
Damon

The incoming mail server for most POP accounts don't like or support two email clients on the same computer or on different devices accessing the incoming mail server at the same time.
I have a business POP account that I access with the Mail.app on my Mac and with the iPhone's email client and the account will eventually go offline with the Mail.app when using the iPhone to access the account at the same time.
This isn't an issue with an IMAP account and a .Mac type account with the Mail.app is really an IMAP account and behaves in the same way.

Mac Mail rejects valid btinternet password

Ok, first off I have looked into this problem and came across a thread from a year or two ago that was incredibly long and was ultimately locked by someone from BT, on the assumption that the problem has been fixed. Evidently this is not the case.
I have happily had my mac Mail and my iPhone receiving email from my pop3 account for around 2 years. The other day I happened across a BT Openzone network and tried to connect using my btinternet email and password, however could not do so. This is the first time I have tried to do this as I have always used the 3G network when not at home. I was sure I was using the right password and so to check, I tried to log onto the BT Yahoo website (something I have never needed to do). Again, I could not log on and so assumed I had forgotten my password. I was dubious because I don't forget passwords, but assumed I had, at some point, created a random alternative password for my mail account.
I therefore tried to reset my password but apparently failed the security questions because it asked me to call them up. I did, and the password was reset, allowing me to log onto the BT Yahoo website as well as the BT Openzone network.
Here's where it gets annoying. Upon opening up mac Mail, I was presented with the box to enter my password and thought this was perfectly logical, seeing as I had now changed it. I entered in the correct password and lo and behold, the password was rejected. Several more attempts brought me no success either.
I have looked up other people's issues on this and understand it is a frequent problem, and so tried some of their solutions such as deleting and recreating the account (during creation there is a warning saying it can't connect to the server), and resetting the router (no help). One thing that did work is logging into the BT Yahoo website which fixes the issue on my mac Mail client and allows me to send/receive emails again....strange.
A lot of people say they have had this issue on and off in the past few years but that's where I differ. I have had mail working perfectly since I set it up. The only thing that has changed from before to now, is that I changed my account password. Changing the mac mail password to the same one should mean it is in exactly the same situation as before.
Does anyone have any useful information to help remedy this issue (preferably someone from BT themselves?)
Thanks
Solved!
Go to Solution.

gg30340 wrote:
I found this on the Apple support forum. It might be worth a try:
"I have a solution that has lasted a couple of days for me so far. I hope I am not judging the success too soon!
I have just changed my yahoo password to contain only lower case and numbers. I haven't had another failure since!
The reason I tried this is because I only started getting the problem when I changed my password a week ago. That new password had upper and lower case letters as well as numbers and the problem started to occur the following day. My previous password had had only lower case letters and numbers. Nothing else I did had any effect and I observed all the same symptoms that others reported on the many support threads"
I have no idea why, but I think this may have just solved my problem. Got rid of the capitals in my password and changed the mail setting accordingly, and so far it hasn't rejected it. My guess is there's some issues between the encryption algorithms used by mac mail and the BT servers, and capital letters screw that up somehow.
Any chance you could link me to that apple forum where you found that post? Thanks for your help! Strange fix, but seems to have worked

Unable to send Mail from POP account

I have an Iphone 4 and have upgraded the IOS from 5-1 to 6.1.3. Since then I have been receiving all my mails but i have been unable to send mails from my POP account. the notification "Cannot Send Mail. A copy has been placed in your Outbox. The receipient, "xxyyzz @ gmail . com " was rejected by the server" displayed. Please Help. the same thing happens when I configure my POP account on my Son's Iphone4, and there is no problem in receiving and sending mails from my Outlook. Please Help!!!!!
Can i revert back to IOS5.1.1?????

Contact your email provider and get the correct settings to use for the outgoing mail server (SMTP) on a mobile device. If it's email provided by your ISP, they have likely blocked email from outside their network from relaying to prevent spam.

Help please: can't receive mail on POP account.

Can someone help me? I can't receive emails on my POP account. I am using 10.6.8 os and apple mail 4.6. I'm able to send messages using port 587. Trying to get ready for business launch on Wednesday. Thanks for your help!

Just curious - were you ever able to receive mail or did you recently set this account up and encounter the problem?
As a paying Dreamhost customer, you should have access to their 24/7 tech support. The basic Apple mac.app account set-up is very straight-forward (at least with web mail).
If this is a new account with no received messages, simply deleting it and going through the set-up again is no big deal. Remember, use IMAP instead of POP3 to receive messages. POP3 pulls the only copy of the message off the server and delivers it to your mail client/computer. Since there is no back-up copy of the data on the server, this is bad news if anything happens to it locally.
Here's a basic tutorial on adding/deleting accounts (just in case):
https://www.youtube.com/watch?v=84cYMuVsLp0
Check out this thread as well - appears that even after deleting an account the name of the old account might remain:
https://discussions.apple.com/thread/4094214?start=0&tstart=0
To summarize, I would try the following:
1.) Contact Dreamhost and explain your issue - it could be a problem on their end. Don't be shy about using their tech support; you pay for it!
2.) If Dreamhost finds nothing amiss on their end, you could delete and re-enable your account via mail.app (keeping in mind the caveats about backing-up all received POP3 messages and the potential sender account bug from the thread). Use IMAP if possible.
3.) If that does not work for you, try another Mail client. I recommend Thunderbird, but there are other free options:
http://mac.appstorm.net/roundups/communication-roundup/8-awesome-alternatives-to -mail-app-on-your-mac/
I doubt that this is causing the problem, but you could also disable your firewall (System Preferences > Security & Privacy > Firewall) and see if that changes anything.
Hope one of these works for you.

Apple mail rejects pop account password

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