Massive frustration with Apple Mail and POP accounts going offline

I love Apple mail. Best interface ever.
BUT... because of issues with Apple Mail, I've been forced to use Entourage.
I really want to use Apple Mail and hope someone here can help me with this.
I have two Yahoo business mail POP accounts that I need to have running for an online business I have. I keep Mail running all day and my .Mac IMAP account and a Comcast POP account stay up all the time.
But the two Yahoo accounts keep going offline. I get an Apple Mail message asking me to reenter my password. They won't stay up more than five minutes or so.
Over the course of a day, this is so irritating that, as I said, I've had to switch to Entourage, where the accounts stay connected all the time and work just fine.
I've scoured the forums here. Deleted .plists, added IP addresses, followed any suggestion that seemed plausible/ But no luck.
If Entourage works, Apple Mail, it seems to me, also should.
Can anyone help????

Speaking as one forced to use Entourage at work I can with confidence say in my case that they are different products serving different markets with different needs.
Apple did not drop the ball - the server is asking for re-authentication of a POP client. Any POP client should behave the same way. Yes, the client could just provide the credentials again, but it is safer to reequire the user to respond to the request.
That the request happens frequently is a function of the interrelationship between the DHCP lease life, client, and the mail host's response to new information.
Who is providing your DHCP lease?

Similar Messages

  • TS3899 With Yahoo Mail, and anotare account (Inacap Mail), I can only receive mails but I can't send emails. I don't know if this is a problem of the iPad or it is a problem with yahoo mail, because using Gmail and the email of my job I don' have this pro

    With Yahoo Mail, and anotare account (Inacap Mail), I can only receive mails but I can't send emails. I don't know if this is a problem of the iPad or it is a problem with yahoo mail, because using Gmail and the email of my job I don' have this problem.

    Google them to confirm the settings that you need for the outgoing server, then check the setting you entered on the pad.  Pay real close attention to the outgoing server name, and port.  You may need to change in on the pad. 

  • When I wake my computer up from sleep all the Mail and Calendar accounts are offline?

    Now that I have upgraded to Mountain Lion, when I wake my computer from sleep all of my Mail and Calender accounts are offline. This includes Gmail, AOL, and iCloud accounts. The connection doctor in Mail says that Mail can connect to the internet but puts red dots next to all of my accounts stating that connections to both the IMAP and SMTP servers could not be made. This issue has shown up only after upgrading to Mountain Lion, and the only way to resolve it seems to be to manually quit and relaunch Mail and Calender at which point everything goes back to normal until I sleep the computer again. Any ideas?

    Further to my previous post... I think I may have stumbled uppon a solution.
    Summary: When I fixed a problem with dictation, mail started working again.
    Background: I noticed that after upgrading to 10.8.1 the dictation feature no longer worked. When I pressed [fn] twice the dictation bubble would appear, three dots in it would shake and then it beeped. No dictation. I searched for a solution, tried it out and dictation worked again. Then, this morning I opened up my Mac and mail sucessfully downloaded without having to restart mail.app!
    Solution: This is a fix for dictation issues so don't blame me if it messes up your perfectly working dictation! However, it appears to have fixed my mail problems:
    Locate and delete the file: ~/Library/Preferences/com.apple.assistant.plist (Finder’s Go and press and hold Alt option). Then restart your Mac, turn off Dictation (Apple > System Preferences, click Dictation & Speech, and then click Dictation) and reboot your Mac a second time and try again.
    The original thread is here.
    So, a random "solution" with beneficial side effects! Let me know it works for you.
    #Solution #Dictation #com.apple.assistant.plist
    #MBP #mail.app #10.8.1 #6.0 #not working after sleep #IMAP #Mountain Lion #Gmail #iCloud #Offline

  • Problems with Apple Mail and Gmail

    Hiya
    I'm keen to integrate my Gmail Account with Apple Mail via POP3, however having followed the instructions given by Google - it doesn't seem to work correctly?
    I would appreciate if someone would kindly help me. I look forward to hearing from someone.
    Many thanks,
    Adam

    Hi,
    I want to setup gmail as the default email.I've tried almost everything..google notifier, don't like to have gmail inbox in my mac apps inbox ( I could do that successfuly ).I hate it actually that I have to use entourage to send photos first to my gmail and then forward to friends.There is nothing wrong with mac mail or entourage but I just love my gmail...help please!
    Apple needs to fix two things to make their mail more popular ( infact the features are great especially with new iLife'08 ) : one , mac mail should be free like all major email services ( I'll be happy with 4GB free space rather than 10GB which they are offering now with subscription ) and second they should create userfriendly environment to use any email ids as default.
    Thx
    C

  • I have two mail accounts using mac mail. One account goes offline for no apparent reason.  Check mailbox menu all accounts online, password correct, etc.  but still can't get back

    one account goes offline for no apparent reason.  I check Mailbox drop down menu for Take all accounts online, check correct password OK, turn mail off and on, reboot computer, etc.  Nothing seems to work.  Has happened in the past, but has also "fixed itself" after unknown time periods.  One account has not been working now for awhile.  I would like to get to the bottom of this.

    Hello,
    Who is your eMail provider, the part after the @ sign?
    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
    Then click the Show Details button & Check again.

  • Apple mail and email accounts do not open in Yosemite

    I have recently found the problem that I open the Apple Mail app and nothing is functional. When I try to edit account settings it doesn't let me access those. I want to reinstall mail app or at least update its settings. I read in some blog that yosemite "guesses" and changes your prefered account settings so I wonder if that is the cause after I backed up my emails recently I had loads of messages asking for my passwords, which never happened in Mavericks.
    Does anyone have a clue what I can do? Solve it through time machine? Would I delete the app and reinstall it?
    Thank you for any help out there.

    start your mac in safe mode and try to open mail and check your accounts
    Starting up in “safe mode” may help you diagnose problems you’re having with your Mac.
    Note: To print these instructions, open Help Viewer’s Action pop-up menu (looks like a gear), then choose Print. 
    Shut down your Mac and wait 10 seconds.
    Press the power button.
    Immediately after you hear the startup tone, hold down the Shift key.You should press the Shift key as soon as possible after you hear the startup tone, but not before.
    Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear).
    To leave safe mode, restart your Mac normally without holding down any keys during startup.

  • Problem with Apple Mail and GMail

    Can anyone help me with the following problem. I use Apple Mail as my client and GMail iMap as my server. When I create mails I often get a problem (I think caused by the trackpad) where the mouse jumps and I seem to generate a spurious draft email. The result is that I have a mailbox called "All Mail" in the Mail sidebar which contains over 10,000 messages, even though I only have a few hundred real messages (inbox, sent and spam) and my drafts folder is empty. In this mailbox there are numerous versions of the same emails saved during the creation of the email, all slightly different. I just don't understand what is going on.

    Hi There
    For Gmail setup using apple mail use this guide
    http://mail.google.com/support/bin/answer.py?answer=13275
    POP access on yahoo accounts is not free. A yahoo mail plus account is needed.
    As far as I am aware Hotmail does not allow any POP access at all. I couldn't find any specific information on POP access in Hotmail's help site.
    Hope this helps

  • Frustrated with Apple Service and Apple Store... Lemon Law?

    Hello,
    I'm wondering if anyone has had an experience like this before, and if so, how they resolved it? Also, does anyone have any sort of customer service phone number (not tech support), where I could reach a supervisor, or someone who deals with issues like this on a regular basis?
    Let me start from the beginning, and give a quick run-down of my problems.
    *First let me say that the first Apple Store I went to is almost two hours away from where I live, and the second store is just about two hours.*
    I bought a 17" Macbook Pro (Unibody, 2.8ghz, 4GB, 500GB, antiglare display, etc.), in September of 2009. I had problems from the beginning, originally some problems with both the wireless card, and a general slowness of the machine, combined with a cosmetic defect in the screen. I made an appointment at the Apple Store. At the first appointment, they said they had to order a new display assembly to fix the cosmetic defect. So I drove home, got a call a few days later that the part was in. I called a few days later to say I wouldn't be down for another few weeks, and could they please hold the part for me. I was assured that they would. I drove down about a week and a half later, and was told the part was sent back; apparently the message the gentleman I spoke with on the phone had not gotten passed along adequately. I was a little miffed, but figured accidents do happen, so I'd give the benefit of the doubt.
    When I returned to get the display put on, I reiterated the wireless issues I was having (the wireless signal strength was spotty, while my 3 yr old Macbook had perfect strength sitting in the same location [yes, I both alternated which one was on, to make sure there was no interference, as well as had them both on at once]). I was told that because they could not reproduce it there, they couldn't really do much. I also reminded them that the machine was still slow, and they recommended an OS re-install. They then took the machine in back and replaced the display assembly. When they brought it out a while later, the new display had the same problem. I mentioned this, and she said that all the ones that were in back seemed to have the same problem, so there's not much they could do at the store.
    I went down again a few months later to let them know that the OS re-install hadn't helped, and that I really couldn't keep driving two hours each way to not get anything fixed. They apologized profusely, and said they could mail the machine to their depot center, where it would be repaired and mailed back to the store, upon which they'd mail it to me. They also ran some tests at this appointment, and discovered that the processor heatsink may be failing. They made a note, and sent it out. I got a call a week later from the technician at the depot location, quizzing me on the exact problems I was having, and spoke to him for almost twenty minutes while waiting for a doctors appointment. (We'd played phone tag for a few rounds before we finally spoke to each other). I described everything as best I could without having the machine in front of me, but I felt that I was a little ridiculed by the technician. The attitude I sensed was "our tests didn't find any hardware failures, so you must be wrong, or lying." He didn't use those words of course, but he didn't exactly hide it too well either. As I was called into my doctors appointment, (so had to hang up) I asked him over the phone to please do as many tests as possible, and use the machine if necessary to reproduce the effects. He said he'd try, and hung up. I received the machine a week later or so, with a sheet listing what had been done. The list reads:
    Labor charge
    Flat rate repair charge
    Obviously, I wasn't actually charged for either of them, but absent a more detailed list of what they'd done, the only difference I could detect was that they finally replaced the defective display with a non-defective part.
    After another month or so, I returned to the store to let them know I was still having problems, and to get advice. They told me that they'd have to reproduce the issue there in order to do anything. They proceeded to reproduce the issue, and told me that a CLEAN install should do the trick. I did a clean install, and copied things back on very slowly, a few things at a time. The problem persisted even before I'd put much back on.
    About a month later, I made an appointment with the other Apple Store (I have two, both about two hours away), and took it down. They reproduced the issue, and said it could be due to a faulty hard drive. They took it in back and replaced the hard drive. I was a little unhappy how many appointments it had taken, but was hopeful that it had finally been fixed.
    I got a survey in my email about my satisfaction with my last appointment, so I filled it out honestly: that I had been extremely frustrated and disappointed, but I hoped that the fix that was finally provided would be successful. I was contacted the next day by the Head Genius at the most recent Apple Store I'd visited. She was very nice, and spent some time quizzing me on approximate times of hangups and delays. I told her that it did seem like the problems were still there, but I wanted some more time to verify the specifics, and that they had in fact persisted through the HDD replacement, and that I'd call her back if they persisted.
    After very carefully copying things back on (yet again), I realized that it still wasn't fixed. The slow opening of programs had been sped up considerably, but the actual running of the programs was slower than ever, rendering Aperture 3 nearly unusable. Almost every adjustment (and all brush adjustments) will result in a complete system hangup. The few times it occurred to me to open activity monitor BEFORE opening Aperture, I was able to nab a few screen shots using a mouse shortcut I programmed. They show sometimes Aperture uses up to 170% of the processor (!?!), and almost always over 100 when this happens. Other occasions, it's Finder that's eating it up. I ended up with 14 screenshots of about 7 or 8 separate incidents. (Each time, I had to force quit the program, and restart the computer. At NO point was any other program running besides Finder and Aperture 3).
    I called her back about three weeks after the last call, and explained that the problems were still happening. She was very nice again, and quizzed me about the problems, and durations of delays and hangups. She said that she'd order a few parts that it could be, and if I brought it down, they'd keep it there until they fixed it. I explained that after six trips of two hours and 90 miles, I'd put a lot of time, energy, lost work, and gas money and tolls into this computer, only to have it still not be fixed. I told her I wasn't sure that I would be able to come down again, and asked if there was any other way we could arrange this, or any other available options. She was very nice, but asserted that this was the only option.
    Today, I went down again, and explained to them that I really can't come down again. After $150+ in gas and tolls, plus 28 hours of driving, plus lost wages, I just couldn't do that any more. They were very friendly, and kept telling me they really wanted to help me, but theres not much they could do as far as me not having to come down and pick it up again. A few minutes later, we were discussing the specific issues, and it was actually working for once, and they said that they couldn't replace it without verifying the issue, because Apple would throw a fit. (Understandably). This combined with overheard conversation, and other snippets of things said directly to me, led me to believe that if the issue could be reproduced, the computer would be replaced, and I wouldn't have to drive down again.
    A few minutes later, after showing them the screenshots taken previously, we reproduced the issue. Aperture caused a system hang bad enough to prevent showing the dock, quitting, or force quitting (including the keyboard shortcut). I then told them that I had to leave in ten minutes (My sister had a birthday party starting at noon, and they needed adult supervision by that time). They talked for a few minutes and after continually assuring me there was no way around me driving down again to pick it up, told me that they would mail me a box, I could mail it back to the store, and then once it was fixed, we could discuss how to get it back to me. Being in a huge hurry, I grudgingly accepted this, and left.
    I guess I'm a little confused that they didn't replace it after reproducing the issue, which they seemed like they were willing to do until I reproduced it.
    On a whole, I've been extremely disappointed in Apple Service on all ends, both depot and store, and I'd like to know if there's a number I can reach to get some sort of escalation to at least talk to someone, and maybe get some sort of explanation of how it's okay to have someone make seven (almost eight) four hour trips for one single computer problem with a computer that is under warranty.
    At this point, I'm so frustrated, if I could get my money back, and never buy an Apple computer again, I would actually think seriously about it. I was a recent convert (bought a macbook for college in 2007), and thought I would never even think twice about going back, but after this... I'm really not so sure. The only thing that would really prevent me from doing so is probably the $1000's in software I'd have to re-buy for windows, especially since you can't get student discounts twice on one title from most companies.
    I think it's pretty unreasonable to expect someone to spend that much money on a computer that is under warranty, even if it's just on gas and tolls. I frankly can't see the logic in that.
    Do I have any recourse? Even though it's only been technically "repaired" twice for the same problem (this will be the third) It's been looked at and analyzed seven times. I don't know much about lemon laws or consumer protection/warranty laws, but it seems to me that this should qualify.
    If anyone has a phone number or email address of someone a little higher up on the food chain than a head genius at a NH Apple Store, I'd love to get this taken care of. Even a non-tech support customer service number would be helpful.
    Thanks in advance, and sorry for the long novel up there.

    I would suggest contacting AppleCare and briefly explain your frustration and ask to speak to a senior manager. Be articulate, have all of your facts organized including receipts, case numbers, etc. so when you talk to someone in charge you have your facts in a row. You should be also patient and persistent until you get a solution to your problem.
    We are users just like yourself and cannot do anything other than provide some advice.
    Had I been you with all the issues you seem to have been experiencing I would have asked to speak to a store manager. However hindsight is 20/20 so that doesn't do any good. If you do decide to go back to one of the stores make an appointment and when you arrive let them know you want to speak to the store manager. Again be articulate, organized and have all your facts ready including ALL documentation.
    Good luck,
    Roger
    Message was edited by: rkaufmann87

  • Problems with Apple Mail and SSL SMTP

    All of a sudden I'm having trouble sending mail through SMTP when using SSL on port 465.
    No other mail clients (Outlook, Thunderbird, Entourage) have the problem.
    It was working then quit.
    I'm scratching my head. Any ideas?
    Regards,
    Rob

    Try using a different use account on your computer. If that works, then you know it is a problem with some config files. If so, then move /Users/yourusername/Library/Preferences/com.apple.mail.plist to your Desktop. Restart mail and put in settings. Ideally, it should then work. Good luck!
      Mac OS X (10.4.6)  

  • Gmail endlessly requests verification for apple mail and locks account?

    My Apple Mail is set to download each of 3 gmail accounts on my mid-2012 Macbook Air. Worked fine for several years. After Yosemite upgrade, Gmail now locks the account with the dialogue box "Gmail requests account verification" -- but of course they were all verified and codes are correct. I disabled two-step security months ago. Yesterday I enabled "less secure settings for certain apps" in Gmail settings. STILL HAPPENING. What else? I have a different problem on my iPhone 5 and iPad -- mail downloads only periodically, the other times I am told "username or password are incorrect" -- which is, of course, not true. So I am regularly locked out of all three sources for my email!

    Contact Gmail.

  • Intranet email with apple mail and windows live mail on LAN

    i have a home wifi network and have two computers using it. one is my macbook and other is my toshiba vista laptop. now my bro and i often exchange emails. he uses windows live mail and i use apple mail. since we are on a slow internet connection with limited data usage per month i was wondering if we could email each other directly over our wifi LAN network without having to use our ISP. i know that we wont be able to use our gmail, yahoo or hotmail or other such internet based IDs but maybe we can make a LAN based ID and exchange emails.
    any suggestions?

    There's no practical, simple way to do that as far as I know. Apple Mail, like virtually every other mail program is only able to communicate with a mail server, not with another such program.
    You would either need to set up a mail server on your LAN (not a trivial task) or you'd have to find a "peer-to-peer" email program and I'm not aware of any such application. Furthermore, in your situation, it would have to be cross-platform (Windows and Mac).
    In more technical terms, the email programs we all use are "Mail User Agents" (MUA). An MUA has to communicate with a "Mail Transfer Agent" (MTA), i.e. the email server. An MUA has NO way to communicate directly with another MUA.

  • Problem with Apple Mail and comcast addresses

    Sometimes Apple Mail will not let me send to comcast.net addresses, including my own.  I get the message: "Cannot send message using the server smtp.comcast.net:[my e-mail address] All other e-mails sends and receives fine. I'm using 10.6.7. What to do?

    Thanks, R.  Actually, in the current instance, I realized the message would not send simply because it was addressed to an invalid address - I corrected the address and it went out fine, but I wish the program would have told me that was the problem instead of sending me on a wild goose chase about possible server or account setting problems. 
    I'm still not sure whether this was the case the previous time I had the problem, a day or so, when I was sending a message to multiple addresses (25 or so). There is little way for me to know which of those addresses is or may be invalid.

  • Outlook 2010 on Win8.1 with O365 mail and POP mail in same profile

    I am using Outlook 2010 on Windows 8.1.  I have both my corporate email (Microsoft's cloud-based O365 (well, really, Exchange in the cloud)) and a personal POP email in my Outlook profile.  I'm using iCloud 4 (but same happened with 3) to sync my personal contacts and calendar.  I believe iCloud is conflicting with my corporate email which (I believe) uses MS Active Sync to sync the corporate email, calendar and contacts to my iPhone.  Is there any way to fix this (tell iCloud not to touch the corporate email, only the personal one)?

    Ok, well after looking at everything, I decided that the best solution was to uninstall an App called "Tango", as it seemed to 'mess' with contacts directly, and I only use it with 1 person, so switching back to Skype (plus Tango sends/shares lots of personal
    info, location, and keeps changing it's access rights and doing stuff when you're not looking - I'm sure some people love it, but for me, it's a belts and braces get rid of anything that might have 'contributed' to this issue).
    Found my un-sync'd contacts and emailed them to myself, then deleted the Exchange active-sync account. Checked what was left, found google had managed to sync some stuff, cleared that up too!
    RE-created the account on the S4 - only need the email and password, as it finds the server and sets itself up automatically (I guess it did that previously).
    All is now working, after about 5mins the data had been re-populated and it sync's new changes instantly. But I will monitor from time to time to check that new contacts or added numbers etc do sync. My best guess is that some index or other data became corrupt.
    Just one of those things (or had I been tango'd?!).
    On the Truncating Notes Issue, the S4 (realised that it's running Android 4.3) does chop a note but only if edited, at 1001 chrs. However unlike others, it seems to only truncate the note if you actually edit the note field, so adding a phone number or removing
    one, leaves the note field intact!
    To summaries other devices behaviour with the Contact record Notes Field:
    - iPhone 3GS (on iOS 6.1.3) truncates at 32,777 chrs (so pretty big notes!)
    - Samsung Galaxy Note 10.1 (GT-N8020 - Android 4.1.1) chops at about 1,000chrs, even if just adding a phone number to the contact - so not even editing the notes field
    - HTC One X (4.2.2) at 5,122 chrs (when editing any part of the contact)
    I hope this might help someone in the future if they have similar problems ...
    cheers

  • Mail and pop accounts - mail does not retrieve the new messages

    Hi, for any reason for last two days my mail application is not able to retrieve my e-mails from my pop account. However I can read and reply the e-mails through the web portal.
    Mail.app seems to connect properly to the pop account but it is not able to sync the messages.
    Have you ever seem this behaviour?
    Miguel

    Miguel,
    Welcome to the Discussions.
    Is there any symbol beside the mailboxes of this account? Have you checked to see if the account is Offline? This is different than not be connected, since in Mail each account can separately be taken offline. Click on Mailbox in the Menubar, and check Online Status (available if two or more accounts) or if only one account, whether Go Online is black or Go Offline is black?
    Ernie

  • Problem with apple mail and Blackberry

    I have an iMac running OSX 10.6 and a blackberry on sprint running os 5.0
    Whenever I empty the trash in apple mail all the messages that were in the trash get pushed to the blackberry again.
    Any ideas?

    Hi Joe,
    Intermittent is strange for sure, does it not sometimes work on gMail too?
    I'm suspect a RAM or Hard Drive directory problem.
    The Memory test can really only be trusted if it finds a problem, not if it doesn't find a problem.
    Memtest OS X...
    http://www.memtestosx.org/joomla/index.php
    Rember is a freeware GUI for the memtest ...
    http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html

Maybe you are looking for