Apple set my iCloud storage at $40 without asking or telling me. They won't let me contact them to fix that unless I pay for support. Nor will they let me downgrade. How do I talk to Apple?
Apple set my iCloud storage at $40 without asking or telling me. They won't let me contact them to fix that unless I pay for support. Nor will they let me downgrade. How do I talk to Apple?
Have you actually been charged? Did you convert from MobileMe? If so, you'll be automatically put on that plan, but revert to the free one when your current one expires.
Similar Messages
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I have the IPhone, IPad and MacBook, IPad and IPhone share the same Apple ID and Icloud storage. Cannot make ID Change on MacBook as it says the ID is already taken. How can I make all three match?
The problem is that all services are bundled with your Apple ID ([email protected]):
Your iCloud account (Mail, Contacts, Calendars, Reminders, Notes, Backups, etc.),
also iTunes & App Store purchases (Music, Movies, TV Shows, etc.),
and the iTunes Match services.
(I guess that all your devices - yours and your wife's are connected to one iTunes library, right?)
If you want that your wife gets her own iCloud account for Mail, Contacts, Calendars, etc. but gets also access to your media then you have two set up two things on her device:
iCloud (Settings > iCloud) with her account (e.g. [email protected])
and
iTunes & App Stores (Settings > iTunes & App Stores) with your account (e.g. [email protected]).
In this case she gets access to your library and could use the same iTunes Match account.
(See also: Using one Apple ID for iCloud and a different Apple ID for Store Purchases http://support.apple.com/kb/HT4895) -
I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?
... I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
... How can I check to see if my computer has been hacked and how can I protect it further.
The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates. -
I'm trying to set up iCloud on a 5s and it is telling me to check my email for instructions on how to verify my account, yet there isn't an email from Apple with this information?
Make sure you are checking the email address you used to set up your iCloud account. Check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
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I erased all the contacts, apple ID and icloud account in my old 4s and gave it to someone. However, whatever contact that someone has saved in my old 4s phone has added in my new 5s phone. Those are not my contact and I don't want them in my new phone. Does anyone know how to solve this problem?
Ln the old iPhone, -> What to do before selling or giving away your iPhone, iPad, or iPod touch
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TS4009 Why did I get an email from apple saying my iCloud storage is being downgraded?
Why did I get an email from apple saying my iCloud storage is being downgraded?
You were (previously) a member at MobileMe and got 20GB's of free iCloud storage in addition to the 5GB's offered by the "free" iCloud service.
At the end of this month the 20GB's will go "poof" (like the rest of MobileMe). -
I bought a new iPad Air 2 from Best Buy a week ago and it's serial number is not registered with Apple. According to support I am not eligible for support or the 3 month warranty. How do I register this thing?
Return it to Best Buy and either get one that can be registered or get a full refund and shop somewhere else.
Brand new iPads have a 12-month warranty. -
If I create separate Apple IDs for my children, will they still be able to access content I have purchased on their iPhones and iPads?
I happened to stop at the Apple store yesterday for a separate issue and had a discussion about iCloud. Seems like this is how iCloud works (also, there's another thread on this forum that explains it well).
Each member of the family can have their own iCloud ID, which will be used for Mail, Calendar, Contacts, Apps, Bookmarks, Media, Photos, etc. and having this content synced automatically with a Mac (computer). The iCloud IDs work in tandem with the associated Apple ID — so while you cannot have multiple Apple IDs, you can certainly have multiple iCloud IDs tagged with a certain Apple ID.
While all this makes sense from the iOS device standpoint, I'm unclear on how things will sync with a Mac computer, especially if the family uses a single iMac with multiple login IDs for various members. For instance, I currently have an iMac and iTunes content resides in my Public folder, which my wife can still access when she logs in with her login ID. I'm guessing that I'll be able to set up her iCloud ID using her login, set up my iCloud ID using my login, while both our iMac logins will retain the same Apple ID. This would take care of syncing Photos, Contacts, Calendars, etc.
Another (not sure if unique) problem I face is our Address Book — right now, we have one GIANT address book with different groups set up. Certain groups sync to her iPhone, while others to mine. Some contacts are common between both of us. I'm hoping that if she/I updates a common contact, then the change will be reflected in both our groups of contacts. I hope this makes sense — for instance, I update a contact named Joe, and he's on my group of contacts in my iPhone. Hope iCloud updates the master contact card for Joe on the iMac, which would then automatically trigger the update on my wife's group of contacts—that Joe also belongs to— leading to an update on her iOS device as well.
Apologies for the lengthy response.. -
After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again?
no.
you need the update for a mac, not windows.
Product updates -
If I delete an Apple ID from my device (ipad) in order to replace it with another Apple ID, will I lose all the apps/itunes/etc. that are already on the device or will they stay there?
It won't delete anyting, it will only change the ID.
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Very frustrated with Apple. I have removed and re-downloaded itunes software at least a dozen times. When I plug in phone to synch, itunes does come up. Cannot access apple store. Programs stalls in middle and freezes my PC. I cannot download any apps, music or new OS5. Tried calling support, they will not help unless I pay for the help. Then called the nearest Apple store and they laughed at me over the phone.
I did notice that quicktime did not download with itunes. Had to download quicktime separately.
What do I do to get this software to work?Very frustrated with Apple. I have removed and re-downloaded itunes software at least a dozen times. When I plug in phone to synch, itunes does come up. Cannot access apple store. Programs stalls in middle and freezes my PC. I cannot download any apps, music or new OS5. Tried calling support, they will not help unless I pay for the help. Then called the nearest Apple store and they laughed at me over the phone.
I did notice that quicktime did not download with itunes. Had to download quicktime separately.
What do I do to get this software to work? -
My mini has a password on it now that I have iOS 7 I do not know the password. Nor will it let me restore since it has find my mini in iCloud. How can I restore and take off the password
Sounds like then maybe a "friend" got hold of your phone and set a SIM card password. Not much you can do if that is the case if you do not know the password except go to your carrier and request a new SIM card.
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i'm having trouble with my iCloud photos. I thought i could be a little sneaky and take a photo of my photos that were more than 30 days old, so they would be uploaded along with my new photos. that part worked, but i can't select them to upload them to Snapfish?! Any thoughts? I'm bummed. I've got a few hundred photos on my iPhone that I'd like to move seemlessly - or somehow at all.
hopefully something in here is helpful?
http://support.apple.com/kb/HT4486 -
I have multiple computers set up on homesharing under one itunes account. Can I use face time on all of them or do i need seperate accounts for each?
I'd suggest you consider a cloud-based file sharing service such as Dropbox for this sort of use. iOS is not designed to be synched with more than one iTunes library at a time, so attempting to use it as you describe, connecting a single iPad to multiple computers, almost certainly won't work as you intend and is likely to cause nothing but headaches.
Regads. -
I try to down load some app... But said that I have to read the new term on iTunes and agree. So by the time I get to the end of the term there was no agree thing for me to agree on. How can I fix that. Thank you for ur help.
Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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