Apple support asked me to reset my settings to fix my iMessage issue, now the issue is that I can't get past the sync to iTunes message on my phone. My phone is stuck in reset and I can't even use it!

Apple support asked me to reset my settings to fix my iMessage issue and not my iPhone is stuck in reset mode. It won't sync with my iTunes and it won't allow me to move past that reset screen to even use my phone.

Anyone out there have this issue, I'd really love some help/guidance.
Everytime I restart, force quit mail, restart in safe mode, and regular mode, when I reopen the Mail application, it goes right to the Upgrade Mail database screen and goes right back to the same spot it has been since I downloaded Mountain Lion and initislly opened the Mail app. It only goes to the Upgrade option, or can quit and Upgrade later. It is stuck in the middle of the Upgrade of my mail database...this blows!!!

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HT4623 My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete.

After downloading the iOS 7, it asked me if I agree to the terms and conditions and I keep clicking agree but it stays on that page and I can't even use my phone now. How do I fix this problem?

After downloading the iOS 7, it asked me if I agree to the terms and conditions and I keep clicking agree but it stays on that page and I can't even use my phone now. How do I fix this problem?

I have the same problem. frozen on the Terms and Conditions page. Any help, anybody?

My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you

My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

My iCloud system preferences is asking me for my apple id password, but will not let me click ok, forget, or sign out....so now i can't even use my system preferences at all....Please help?

My iCloud system preferences is asking me for my apple id password, but will not let me click ok, forget, or sign out....just makes this annoying noise .....so now i can't even use my system preferences at all....all i can do is hide sytem preferences.....Please help?

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.

Can´t sync movies with iTunes 11.1.4 (on Mavericks 10.9.1) to iPhone 4S with iOS7. Is there a possibility to reset the sync on iTunes?

I produced some videos in iMovie 10.0.2 and transfered they to iTunes 11.1.4.
That worked so far....
After that I´ve compressed the movies for the use with iPhone and iPod
.....also worked.....
Then I tried to sync the movies to my iPhone4s with iOS7.0.4. The sync starts, runs and ends without an error. But after that I can´t find the movies on my phone. There is enough free memory on my phone and I also tried to shut the movie app and restart my phone. The movies are still not there.
When I check what´s on my phone with iTunes (iPhone connected), iTunes says the movies are on my phone!?!?!?
Maybe there are some troubles within a sync "library" or something like that? Is there a possibility to reset the sync services or whatever is responsible for the sync?
Or maybe somebody has another solution which solves the problem!?
The strange thing is that my music, books and all the other stuff will sync fine!
Hope that someone can help me with this issue.
thanks a lot

I´ve fixed this issue as follows:
1) did a backup of the iPhone in the cloud
2) reset the iPhone in manufacturing mode
3) restored the backup out of the cloud
After that the sync with iTunes worked well also with movies.

How do I remove my phone number from my iphone so that i can continue to use it like an ipod touch and use imessages with email/apple ID?

How do i remove my phone number from my iphone 4s so that i can continue to use it as an ipod touch and use imessages with email/apple ID?

This article explains what to do:
http://support.apple.com/kb/HT5661

I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. What should I do? Thank you in advance.

I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.

1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

I have updated my phone to iOS 8.2 and i m new to using iPhone. Whenever i am trying to open my iTunes store, its only showing me the option to open the iTunesU store. Can anyone help me with that?

I have updated my phone to iOS 8.2 and i m new to using iPhone. Whenever i am trying to open my iTunes store, its only showing me the option to open the iTunesU store. Can anyone help me with that?

Unfortunately Pakistan is one of those countries where media isn't available from iTunes - when that might change we won't know (we are fellow users on here) until if/when Apple announce something.
Are there other music purchase download sites available there ? Or you can copy your CDs via your computer's iTunes and sync them to your phone

I noticed this question has been asked a lot, but I still do not understand. How do I get my ALL of my iTunes music onto iCloud. I have already subscribed to match and increased my icloud storage. Only some of my music is in the cloud, not on iphone

I have noticed that this question has been asked a lot, but I am still not understanding. How do I move ALL of my music on iTunes into iCloud? I have subscribed to match and increased my iCloud storage. Only part of my music is in the Cloud and not on my iPhone.

Hello, Crafter Lady.
Thank you for visiting Apple Support Communities.
You may find this article helpful when troubleshooting issues with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Cheers,
Jason H.

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC. I kept getting error message on my PC -error 303..Thanks

Contact iTunes. You are not talking to Apple here. We are just other users like yourself. We can't help you and Apple will not respond.
http://www.apple.com/support/itunes/contact/

I was on Instagram and I clicked this link that lead me to safari but a box keeps popping up and it won't let me Delete the tab, can someone help me pleased??? I can't even use safari, is there a way to delete it or something???

I Was on Instagram and I clicked a link that lead me to safari and when I got there a box kept coming up and saying a b c d e f g.... And so on. It won't let me delete the tab and I can't even use safari, can someone please help!!!!!??????

Quit Safari completely, clear Safari and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the Safari app icon. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

Why are the apps on my IPad scattered across the whole thing and when I open them they turn to little rectangles in the corner of the screen and I can't even use them or tap on anything. Also when I turn my iPad it doesn't flip the screen over

Why are the apps on my IPad scattered across the whole thing and when I open them they turn to little rectangles in the corner of the screen and I can't even use them or tap on anything. Also when I turn my iPad it doesn't flip the screen over.

Hi The next thing to do is to Restore back to Factory Settings this will get rid of any bugs . After Restore use same Apple ID /Password then you should get all your Apps & data back If you still have this problem make an Appointment at Apple Store . Cheers Brian

Syncing downloaded movies from itunes to ipad which then suddenly stops and will not finish the sync stating itunes could not copy "name of movie" to the ipad because the file could not be written. restored the ipad to factory settings, reinstalled itune

I have had to format my PC running windows 7, and reset my ipad 1 to factory settings, i then installed latest itunes on the PC authorised the PC and re downloaded several movies via itunes previous purchases, all was well until i tried to sync the ipad to the PC, only some of the movies synced onto the ipad, otheres stalled the sync stating itunes could not copy "name of movie" to the ipad because the file could not be written. I have to pull the plug on the ipad just to get itunes to unfreeze, but it still will not sync these movies. and one help

Hi
I was having the same issue with music and movies but it had been ok before. The sync would freeze on a random file and then i had to take out the USB cable to clear it. After trying all sorts of things i saw someone mentioning about Anti virus and firewalls. I am using McAfee so i disabled it as a test. After this i could sync music and movies without issue!!!!! So in my case the firewall/anti virus was causing a problem. McAfee updates itself a lot so I am guessing something has happened in a recent update that impacted iTunes.I am not sure if this kind of thing is also causing your problem but it sounds very familiar.
Hope this helps.

My screen got very large - much so I couldn't access some icons - I turned it off and back on and now it's so big I can't even put my code in to get turned on

My screen got very large - all the icons are huge where I can't see them all. I turned it off and back on and now it's so large I can't even get to all the numbers to unlock it... help

This question was asked and answered about a minute ago.
This is asked and answered very often. The forum search bar is on the right side of this page.
It is also covered in the manual - zoom feature.
Double tap with three fingers.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

Apple support asked me to reset my settings to fix my iMessage issue, now the issue is that I can't get past the sync to iTunes message on my phone. My phone is stuck in reset and I can't even use it!

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