Can´t sync movies with iTunes 11.1.4 (on Mavericks 10.9.1) to iPhone 4S with iOS7. Is there a possibility to reset the sync on iTunes?
I produced some videos in iMovie 10.0.2 and transfered they to iTunes 11.1.4.
That worked so far....
After that I´ve compressed the movies for the use with iPhone and iPod
.....also worked.....
Then I tried to sync the movies to my iPhone4s with iOS7.0.4. The sync starts, runs and ends without an error. But after that I can´t find the movies on my phone. There is enough free memory on my phone and I also tried to shut the movie app and restart my phone. The movies are still not there.
When I check what´s on my phone with iTunes (iPhone connected), iTunes says the movies are on my phone!?!?!?
Maybe there are some troubles within a sync "library" or something like that? Is there a possibility to reset the sync services or whatever is responsible for the sync?
Or maybe somebody has another solution which solves the problem!?
The strange thing is that my music, books and all the other stuff will sync fine!
Hope that someone can help me with this issue.
thanks a lot
I´ve fixed this issue as follows:
1) did a backup of the iPhone in the cloud
2) reset the iPhone in manufacturing mode
3) restored the backup out of the cloud
After that the sync with iTunes worked well also with movies.
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EtreCheck version: 1.9.14 (50)
Report generated August 18, 2014 at 6:05:39 PM PDT
Hardware Information: ?
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 1 day 4:11:27
Disk Information: ?
Hitachi HDS721010KLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Thomas iMac (disk0s2) / [Startup]: 999.35 GB (697.1 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
MediaTek Inc MT1887
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Firewire Information: ?
LaCie d2 quadra (button) 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted>: 209.7 MB
Master Back-up (disk1s2) /Volumes/Master Back-up: 999.86 GB (640.35 GB free)
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
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[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
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FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
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AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Java Support
MenuMeters Support
Time Machine: ?
Skip System Files: YES - System files not being backed up
Auto backup: YES
Volumes being backed up:
Thomas iMac: Disk size: 930.71 GB Disk used: 281.49 GB
Destinations:
Master Back-up [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 154
Oldest backup: 2011-11-26 04:54:07 +0000
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143 MB InterCheck
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