Apple Tv no photos. Home sharing only lasts for one session

My Apple Tv only shares photos for a while then my computers name disappears from head list I can only access Music after subscribing to I match and using I cloud. Have tried some ideas suggested by others with similar problems; and 4 calls with Apple TV support culminated in in 2 responses "we are not trained to assist with entering access ports in port forwarding. " Try calling BT re your home hub. Bt check out all ok with set up . Final response from Apple support "must be your Dell computer (only one year old and all is well!! Other people seem to feel abandoned by Apple. I had a response to an email as a last resort which was full of meaning less platitudes and attached 3 links to Apple support pages. Have now spent about 30 hours on this and next step is return to Amazon to see if they will exchange or refund. I do thinkl that Apple tv is a great concept. Why is it the Itunes store and paid for purchase areas always work fine. Am I being uinkind? If not please let me know of same problem and any fix that works because I am pretty fed up with it.

Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972

Similar Messages

Home sharing only available for a few minutes

Hello everyone,
So I have a strange problem and I'll do my best to explain everything I've tried and my current setup.
Origonal setup (Was working then just completely stopped)
     Windows Server 2008 (non R2) on an old computer (Currently offline)
          System was Domain Controller, DNS Server, DHCP server and File server as well as running iTunes
New setup (Thought it would fix the issue)
     Windows Server 2003 (fully updated and freshly installed for the sole purpose of iTunes home sharing)
          Different system then the 2008 and only runs iTunes and AirVideo Server (not joined to domain, never was)
          Linksys router handling DNS, DHCP again since I found out about the .local bonjour "bug" so I shutdown my Domain Controller to test
I have a Linksys smart Wi-FI router (my old router was dropping wireless connections around the same time so I figured it was the router) with dual band wireless (Cortana and Cortana-2.4). The 2003 ("MediaCentral") is connected via a known good ethernet cable directly to the router. My Macbook Pro (Late 2012) is connected wirelessly to Cortana. All devices (including my parents iPhone 4's) are authorized under my Apple ID and signed into home sharing.
I start iTunes on my macbook and my iPhone 5 sees the library no problem. I start iTunes on server and my macbook and phone both see it. The server, however, does not see my macbook's library. (which isn't really a big deal anyways). I can connect to the servers library and start watching a movie, heck I can watch the entire movie, faster forword, rewind pause all that stuff. As long as I don't disconnect it seems to work fine. The movie I currently have in the library is Transforms: Dark of the Moon bought on the iTunes store. My parents iPhone's never see the servers library. Our Apple TV see's it the same way my phone does and also sees my macbooks library.
Here's where things really go weird: If I didn't connect to the servers library within a few minutes of starting iTunes, it will disappear or fail to connect and then disappear (I guess the only reason it didn't disappear earlier was because of like a cache or something) and the only way to make it available again is by restarting iTunes on the server. Those first few minutes are like the golden time frame I guess you can call it. I don't know exactly how long until it stops working but I know it's not a long time. Probably less then five minutes.
So there's my situation, can anyone provide any guidence or suggestions to help me solve this?
I will be setting up a new domain controller under server 2012 but with a different domain name (matrix.dustinschreiber.com probably) as to avoid the .local bonjour problem.

Same issue exactly. Best thing to di is contact Apple so that they become aware of this regression. Below is what I have been posting:
Home sharing with the new Apple TV / iTunes update is just broke. Only works for a bit unless you restart iTunes or disable / re-enable Home Sharing. Use to work great until the last updates. This is not a network (router, firewall, ...) issue - just a (bad) regression in Apples software. Hopefully they fix this soon, hard to believe its been broke this long already. The Remote app update also fails to connect to Apple TVs (but does connect to iTunes) for many people as well. Poor QA all around. :(
I have yet to see any suggestion that actually works other than reverting to previous versions of fwr / iTunes - which is a pain / joke to do.
There are a *ton* of posts about this:
https://discussions.apple.com/message/18078180#18078180
https://discussions.apple.com/message/18078351#18078351
https://discussions.apple.com/message/18078326#18078326
https://discussions.apple.com/message/18078599#18078599
https://discussions.apple.com/message/18078600#18078600
https://discussions.apple.com/message/18087017#18087017
https://discussions.apple.com/message/18082439#18082439
https://discussions.apple.com/message/18086263#18086263
https://discussions.apple.com/message/18083552#18083552
https://discussions.apple.com/message/18103713#18103713
https://discussions.apple.com/message/18106478#18106478
etc...

I use Firefox v12 but History only lasts for one month and then suddenly I lose all History except for Today

In the past 2 days, HISTORY was available for Today, Yesterday, 7 days and 1 month...suddenly it all disappeared and only Today and yesterday's History is available.Yes in Settings Privacy.. I have..."remember history" so whats the problem???

If Firefox has crashed or otherwise hadn't closed properly then session data may not have been saved or files may have become corrupted.
You can check the settings for Clear Recent History.
*https://support.mozilla.org/kb/Clear+Recent+History
You can try to do some maintenance on the places.sqlite database file:
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

HT3819 Home Share issue: I have a Mac and Apple TV. Both are log into the same Wifi network and the same iTunes account (I can view purchased movies on AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers. Itunes sidebar-no

Has anyone else found solution to Apple devices not 'seeing' each other on Home Share? I have a Macbook Air (new Nov'12) and Apple TV (new Dec'12). Software updated on both. Both are logged into the same Wifi network and the same iTunes account (I can view movies purchased from iTunes on my AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers... and ... Itunes sidebar does not have a 'Shared' area at all. Help please as without this functionality, my Apple TV only provides portal to purchased (i.e. Netflix,...) content which I can get from Wii or Xbox.
I have already tried the following without success:
1. Homeshare DID work the first day after I setup Apple TV... but the next day it has not worked since then.
2. Powered off 30 sec then re-started (Apple TV & Macbook & iTunes login)
3. Checked Firewall settings per Home Sharing troubleshooting guide (correct settings)
4. Turning on Photostream in iPhoto and selecting iPhoto within iTunes and then checking to see if Photostream shows anything on AppleTV (it shows 'on' for my iTunes account but 'Zero' pictures found ... despite the >3,000 pictures showing avail in iTunes).
I also have 'Remote" app on my iPhone 4, with Home Sharing turned on (same Wifi network)... it has a very similar message as the Apple TV and same result that despite all devices having HomeShare 'on' they cannot see each other: "Remote will automatically find the iTunes libraries and Apple TVs that have Home Sharing turned on using the account xxxx (it lists my correct itunes account name)."

I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

Have to restart Apple TV to get Home Sharing to work, iTunes 12, Yosemite

I am running Yosemite 10.10.2 and the latest Apple TV software 7.0.3 and using the latest build up iTunes 12.
Nearly every time I sit down at the Apple TV to connect to my iMac through the home sharing system that is accessed when you click "Computer" on the Apple TV, I am unable to load video content. The videos just load (spin) forever. My Apple TV has a wired connection to a Apple Router being used as a Ethernet hub. Everything has a wired connection, but Home sharing only works intermittently. The sure fire fix is restarting the Apple TV which will restore connectivity. I have had this exact same set up for a while but have only recently experienced this issue after upgrading to Yosemite and iTunes 12.
I have tried changing the name of he iMac which restored connectivity after Yosemite was loaded initially, but I am still unable to figure out why I have to restart my Apple TV every time to get home sharing to work.

On the ATV go to settings and test your network. You must choose the proper network speed you have, its mostly a guess so you'll need to try again if needed. Once done then sign out of home share on the ATV and on the Mac then sign back in and finish by restarting the ATV. This was my sequence of events to get home sharing to work. Airplay is a good backup though.

Does Home Sharing only work over wi-fi?

This may seem like an odd question, but I think it may be the root of my problem. I have a network that uses three Devolo mains network extenders in various rooms (the house has very thick walls). All three Devolo mains plugs connect (via the ring main) to the router. An iMac, laptops, an Apple TV, iPhones, etc each connect wirelessly to these very happily.
However, no two computers (say an MBA and an iMac) in the same room, or different rooms, can 'see' the other in the normal way - i.e. by having the other device appear in the left hand pane of the finder window. They can, however, if I enter the IP address of the other machine manually. So this is irritating but not insurmountable.
What does appear insurountable though is that, in a similar way, iTunes cannot 'see' any shared libraries across the network. Because of the issue described above, I had assumed that both problems were probably being caused by some sort of issue with the way the Devolo boxes are configured. But then I realised that, even though each device is connecting wirelessly to the Devolo boxes, I don't actually have a wi-fi network in the same sense that I would if I had an Airport-based system...and if Home Sharing only works over wi-fi, this might explain why it doesn't work for me.
Apologies for the rambling question, but given the increasing popularity of these mains network-extender boxes, I feel I can't be alone in experiencing these issues. Can anyone shed any light?

The quick answer to your question is no, for example Home Sharing works over Ethernet as well. Strictly speaking Wi-Fi is not required and iTunes doesn't care either way.
However, I understand that the Devolo mains adapters have problems coping with this. If I had to guess, the problem might be an inability to carry the required bandwidth. The reason for this is that Airtunes is fairly demanding of bandwidth and if your wireless network's performance is degraded due to any number of variables, Airtunes is the first to suffer.
You didn't say what kind of computer or OS you are using but Home Sharing uses TCP port 3689 and UDP ports 123 and 5353 to communicate with shared iTunes libraries. Those ports need to be configured in whatever firewall or security settings you may be using. If you are certain you have those ports open on your shared computers then concentrate on the Devolo adapters. Perhaps they are in need of a firmware update or modification of some configuration setting.

Does home sharing only work if you're connected to the wi-fi?

Does home sharing only work if you're connected to the wi-fi? Im having very sporadic results with this. I thought Apple products worked. Home sharing is not working from my windows operating system to my iPhone 4S nor my iPad.

Hi ccvitality,
If you are having issues with Home Sharing between your Windows machine and your iOS devices, you may find the following article helpful:
Apple Support: Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Regards,
- Brenden

Apple tv not recognising home sharing with mac book air

Apple TV has worked fine in the past but now it is saying I need to turn on home sharing to find my computer. Home sharing is turned on my MacBook Air - nothing has changed since it last worked. I turned Apple Tv on and off again and tunrned home sharing on and off but still no go. Any advice appreciated.

Hi there Keryn62,
It sounds like you haven't changed anything, but you are unable to use Home Sharing between your Apple TV and your computer, even though you have verified that they are both signed into the same Apple ID. I would use the rest of the troubleshooting in the following article:
Troubleshooting Home Sharing
Thank you for using Apple Support Communities.
All the best,
Sterling

Slideshow in "photos" only lasts for few minutes and spontanoeous shift to homepage.

slideshow in "photos" only lasts for few minutes and spontanoeous shift to homepage.

Don't worry. If something was up, OnyX would have given you proper warnings and recommendations. On your next render, can you set the render logging to Extra per Frame Info? Also, if you don't mind, untwirl the render info and see, which parts it is processing. Either the life info reveals long file read and write times or the render log may reveal odd variations in teh per-frame render times. A common problem for instance with multi-processing are the first few frames being rendered very fast, but then a longer gap occuring inbetween because the program chokes on writing too many files at once. Similar patterns sometimes appear with network setups or - ultimately relevant for you - with RAIDs that use large cache drives. In the latter case often reducing or turning off the harddrive's internal cahe using the vendor's configuration tool can improve things...
Mylenium

TS2972 access your itunes on apple tv, turn on home sharing in itunes on your computer using "iTunes account"

I've had the apple tv 2 since the week it came out and haven't had much trouble with it until now. I haven't changed anything with my network settings. I have noticed the apple tv light seems to turn on at random times now when not being used. Now just about every time I try to access my iTunes library I get "To access your itunes on apple tv, turn on home sharing in itunes on your computer using (my account name)". My iTunes library is not listed. If I restart iTunes my computer with iTunes open will now be listed but when I select it it tries to connect them errors out. If I restart the computer then everything works fine. That is until next time I try to connect and I have to do it all over again. I don't want to have to restart my computer every time I use the apple tv. Any idea why this just started happening? Everything has worked until now. Bug in the latest iTunes maybe?
Thanks.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

TS2972 I got a new computer. Apple TV states "to access your itunes on apple TV, turn on home sharing using.. I have done this. Still does not work

I got a new computer. Apple TV states "to access your itunes on apple TV, turn on home sharing using.. I have done this. Still does not work. Can anyone advise me on why - it was all working great before i switched computers

You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972

Home sharing only visible one way

Hi, i have a desktop running on xp where most of my itunes songs are stored. i have set up home sharing on two laptops running vista and it works fine. However, on the 3rd laptop (also vista), i am having problems. The desktop can see the 3rd laptop library, but the laptop can not see the desktop library. I have tried switching home sharing on and off on both computers and both are logged into the same account. All computers use kaspersky internet security. I have tried turning this off on the laptop, but still could not see the desktop library. Any suggestions?

assuming you're using windows, check out these links:
Troubleshooting security software issues
Troubleshooting Home Sharing
and, last but not least, see this discussion concerning bonjour being the culprit.

HT204291 I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with

I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with no change

You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972

Can an Apple TV have 2 home sharing accounts?

I have 2 computers, each with its own home sharing account. Can one Apple TV see them both simultaneously?

The Apple TV can't use two ID's for homesharing, but your computer doesn't need to use the same ID for iTunes and for homesharing, so if you use the same ID for homesharing on both computers, the Apple TV will see them both.

How to print the text in only last but one page in sapscripts

hiiiiiiiiiii,
explian how to print the text in only last but one page in sapscripts? wher to write the code? plz if possible explain in detail with an example?

Hello,
The total no pages is given by &SAPSCRIPT-FORMPAGES& command.
So u can handle the situation in ur form like this
/: if &PAGE& = &SAPSCRIPT-FORMPAGES&
p1 TEXT
/: endif
Try in this way it may help u.
Regards

Apple Tv no photos. Home sharing only lasts for one session

Similar Messages

Maybe you are looking for