Apple tv purchase and imac

hi all
purchased a show on apple tv 3rd gen, it does not appear in my purchased or tv shows in iTunes on iMac , i have logged out of iTunes on iMac 2 or 3 times to no avail, i check for downloads and it tells me all d/loads are complete or something like that, i am definitely using the correct and same iTunes account on both iMac and apple tv, anyone have any ideas please, all help gratefully received
Thanks
Bruce

Sometimes your purchases are hidden. On your imac go to itunes and click on itunes store. Then on the right hand side click account. Sign in and scroll down to the heading of Itunes in the Cloud. There should be a link that says Hidden Purchases: unhide any hidden, redownloadable purchases. Click Manage. Then from there you can unhide any purchases. This happened to me too and this is how I fixed it.

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HT204088 I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?

I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?

If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

Apple TV - Purchasing and renting movies / videos in Austria

I want to buy an Apple TV in the next days, but today I saw, that it is not possible in my region (Austria) to rent or buy movies in iTunes yet. So I'm afraid it would make no sense to buy the Apple TV. Does anybody know, until when movies will be available in Austria's iTunes Store - i hope quite soon?!?
Thanks, Thomas.

Welcome to the  Discussion Forums.
Unfortunately no-one here can answer that question, we are all users like yourself. Apple are unlikely to give out details of future events or improvements, so I'm afraid you can only wait and see.

I purchased my iMac used. When I try to update my apps the computer automatically fills in the previous owner's Apple ID and I can't change it. Any ideas?

I purchased my iMac used. When I try to update apps in AppStore, the computer automatically fills in the previous owner's email address and it won't let me delete it to enter mine. I have been using my own apple ID and password on this computer for other things without a problem. Any ideas?

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I purchased an iMac MC309LL/A model A1311 21.5" All in one computer. I purchased it 8/28/11 and about 2 months ago it started powering down. I called for support and a Apple Customer Support, I did what they said and now it wont turn on at all.

I purchased an iMac MC 309LL/A model A1311 21.5" All in one computer on 8/28/11. The computer stated to shut down on me every once in a while when I was working on it. I called Apple customer support and a rep walked me through deleting all of my cache files saying it was the prooblem. She then had me do a re-install with the installation disc. After doing that she said to turn my computer off then back on and the computer would want to run some updates an to let them run. I was told to call back if there were anymore problems. The computer turned on for a couple minutes then shut down again and won't turn back on at all now. I took it to the Apple store and they told me it was the main board that delivers power to the computer and it whoulld cost about $550 to replace. I have had this computer for 1 1/6 year and hardly use it. My tech told me the same thing happened to his. Doesn't this mean the equipment could be faulty?
Who keeps track of how many of these are having the same problem and when should there be a recall. I have always used Dells at work. The one I have is 6 years old and works great. I have Compaq laptop at home that is almost 7 years old. I have never had a problem like this before and I can't believe that I spent$1300 for a computer that crashed after 1 yr 6 months. What's worse is that it is my first major Apple product other than my iPod Shuffle.

Sorry to hear of your problem, but any hardware in a computer can fail - that includes the hard drive, the logic board, etc, etc. Fortunately, it usually doesn't happen that soon; however, I've read of hard drives failing within 6 months.
So, since you did not purchase the extended Applecare Protection Plan (3 years coverage), you will need to make a decision to repair or sell it as is. I would always purchase 3 year coverage for an all in one or a laptop because repairs are expensive and at least I'd be covered for 3 years.
We can't speculate on whether there should be a recall or not; these forums are for user to user assistance with technical problems. In your case, there is nothing we can help with since you've already gotten a diagnosis.

I purchased my iMac using the same (and only) Apple ID I use to purchase apps. Third-party apps update fine, but the apps that came with my iMac (iPhoto, iMovie, etc) bring up a message saying I have to log in with the account I used to purchase them.

I used my only Apple ID to purchase my iMac (Intel-based one). I've never been able to update core apps that came with it. I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
The OS seems to get its updates fine - it's just the core apps from the App Store.
I've only ever had one Apple ID, so I have no idea what to do. I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't. There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
I'm a little concerned it may affect my ability to update from Lion to Mountian Lion. Can anyone help?
Dan

Have you done a Disk Repair and a Disk Permissions Repair?
If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists.

HT204053 Hi I've just purchased a iMac which is great, my problem is that I've a apple id account and also my wife has one, is there any way we can have two accounts i.e. separate accounts on the iMac with individual iTunes accounts, appreciate help pleas

Hi ive just purchased an IMac and encountered an issue i didnt think of put hopefully someone can help? Ive a apple account and also the wife both with seperate itunes accounts etc. Is it possible to have two profiles with seperate accounts on our system, appreciate any help..

I believe you can accomplish this by setting up separate user profiles for each of you on your Mac (System Preferences>Users & Groups (click the lock symbol if locked and provide the administrator name and password, then click the "+"). That should allow you to sign into separate iCloud accounts and maintain separate iTunes libraries within your respective user accounts.

I dropped my macbook and it broke - I bought a new iMac and created a new itunes apple ID, and I forgot what the ID and Password of my broken macbook was - how do i retrieve the lost purchases and music from my forgotten ID?

I dropped my macbook and it broke - I bought a new iMac and created a new itunes apple ID, and I forgot what the ID and Password of my broken macbook was - how do i retrieve the lost purchases and music from my forgotten ID?
Regards,

Well, it's kind of like walking into a bank and saying you forgot your name and address but you want access to your account, still:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I have not upgraded to Mountain Lion yet, have 3 major apps (acrobatpro) and adobe image ready, and apple works that is not compatible, does anyone know how long snow leopard will be supported. Don't want to upgrade until I purchase new iMac next year.

I have not upgraded to Mountain Lion yet, have 3 major apps (acrobatpro) and adobe image ready, and apple works that is not compatible, does anyone know how long snow leopard will be supported. Don't want to upgrade until I purchase new iMac next year.

Consider running your Adobe and AppleWorks software in Snow Leopard (with Rosetta) installed in Parallels in Lion or Mt. Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439

HT2477 I just purchased the IMac and was in the process of setting it up and got locked out. A password is being requested and I did not establish one. Is there a default password for the imac?

I just purchased the iMac and was in the process of setting it up and it locked up, requiring me to put in a password. I never established a password, does the iMac have a default password?

If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account.

Having problems connecting iMac(late 2006) running 10.7.5 to a Samsung Flat Screen TV using separate audio/speaker cable and HDMI standard cable, mini-DVI to HDMI video converter. TV displays generic Apple galaxy background and "some" windows (e.g. scree

Not sure that I have selected the correct forum. Hope my questions are clearly stated.
Having problems connecting iMac(late 2006) running 10.7.5 to a Samsung Flat Screen TV using separate audio/speaker cable and HDMI standard cable, mini-DVI to HDMI video converter. TV displays generic Apple galaxy background and "some" windows (e.g. screen resolution choices). It does not show Mail or Safari menus. System preferences' display "gathered" the Samsung and chose its resolution. I did not find a way to select the Samsung as my display.
In addition to having old hardware, we have Verizon FIOS providing internet and TV access. Is there any way to make this work for us? We would like to stream video (Netflix) and view shows from the Web. Do we need Apple TV to do this? Or is it not possible with our old iMac? My husband thinks that our Airport could be a factor.
Thank you

Lately, I have been seeing a lot of posts with users trying to use their Macs/iMacs to mirror their streaming video from their Macs to an HDTV.
There are, actually, many alternatives to choose from than just from a Mac.
You need to have or invest in a WiFi capable router for all of these examples.
Apple TV only integrates with WiFi and newer Mac hardware. So, if you want to have total integrated experience, if you have a 2011 Mac or newer, you might as well pay the $100 for the AppleTV box.
If you have a older Mac, like I have noticed many users do, then you have other options.
If you want to elimate long cable clutter and having your Mac at the mercy of your TV all of the time, you can still use the AppleTV box independently or purchase cheaper alternative media streaming boxes from Roku, Sony, Boxee or any number of electronics manufacturers that now have media streaming boxes and media streaming capability built into DVD/Blu-ray players.
These eliminate long cable clutter by being close to the HDTV where shorter, less expensive cables can be used.
Another alternative for iPad users is to use an iPad with the USB/HDMI video adapter and use your iPad as the streaming box. This ties up your iPad in much the same way as it does with your Mac, but again the iPad can be close to the TV and use minimal cables to the TV.
Another alternative to is to use a combination of an iPad and your Mac to stream content that is only available to stream online from a computer. In this case, you can use a desktop remote app on your iPad and Mac. A good and cheap Desktop Remote app is Splashtop Remote. This allows you to completely connect your iPad remotely, over Wifi, to your iMac desktop. The app streams both video and sound to the iPad which is still connected to your HDTV. The resultant stream video picture will be smaller than the size of your HDTV, but it will still be plenty large enough to watch. Again, if you own a iPad and an Intel Mac, this method also allows minimal cabling to the TV.

I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale ! . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?

I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale !" . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?
and if you cam Help Me I'll Copy the Invoice or Order number .. !

While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps.

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1. After my last synching between iPad3 and iMac, most of my downloaded books have a cloud/arrow symbol and won't open. Most PDF files in iBook just disappeared. I am afraid to resync as a book I recently downloaded, which took up a big chunk of my 5GB download limit, doesn't appear on my computer and when I try to sync, I get the message that all my books will be replaced.
2. Is there any way to read the books downloaded to my iPad on my iMac? Can I download an Ap for that?
I am really disappointed in the interface between my iPad and iMac and the fact that I can't selectively delete items (music and photos) that I have synched to the iPad. It seems like Apple if going toward the Microsoft method of trying to do everything for you, rather than allowing the user to manually do things.

In iBooks on the iPad every book you purchased will be on the Purchased Book collection. Those books that you have purchased in the past but for some reason are not actually on your iPad are still available in the bookstore. They will have the cloud symbol on the corner. You can tap on that book to download it again. You will not be charged for doing this.

I purchased and installed lion on my iMac. How do i install it on my Macbook without paying for it again?

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You'll have to download again. You will not be charged if you use the same Apple ID.
Save the file somewhere before installing.
Phil

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Kayden66 wrote:
I will purchase the the Pages app from the app store. Will the two apps sync? If how are they synced?
Through iCloud-> http://www.apple.com/icloud/features/documents.html

Apple tv purchase and imac

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