Application Manager Installation

I started a student Creative Cloud account, and by instruction, the first thing I needed to do was download the Adobe Application manager. I download the dmg, and double click to open the CC Installer, but every time I open it, the installer just disappears about half way through the download - and I have no idea where it goes.
I can't do much of anything without the Application Manager - but I can't seem to download it.
I'm on a 2012 Macbook Pro Retina with Mac OSX Yosemite.
Thank you for any help.

HI Clayton
Did you download the updated CC app manager from here?
https://creative.adobe.com/products/creative-cloud
Try repairing the disk permissions. Check to see if there are any errors during the install
You can follow the steps in this link.This should help https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
You can use the Adobe Clean tool to remove the software if you need to reinstall.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Thanks
Scott

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Error message: "Adobe Application Manager "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can

I receive a message when trying to open Photoshop CS6, Illustrator CS6, etc., then when I try to follow the directions for troubleshooting, the installer fails to initialize.
Error message: "Adobe Application Manager is needed to resolve this problem. However it is missing or damaged". Then, after download, the program fails to load and displays this message: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can see how stable they are.. How do I get assistance with Installer issues?
Any helpful thoughts?

Hi David,
Kindly try out the steps in the below mentioned link to install Creative Cloud.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Adobe Application Manager: Installation Failed

Hello, my name is Keem.
I just signed up for creative cloud as a student. I installed the Adobe Application Manager, which from what I hear is what allows you to install the software's onto your computer.. Now, whenever I try to install one of the applications, for example; Adobe Premiere, it gives me an orange highlighted text that reads "Installation Failed". Under the dropdown arrow for it, it reads "Administrative priveledges are required to install, please retry, or cancel to install later."
Is this normal?
I would appreciate any help! Thank you
**Update
I fixed the problem and the programs seem to be installing fine, however; having had an old version of Adobe Premiere/Photoshop/After Effects, Illustrator ETC, I decided to delete them off of my computer. The problem is though, that on my Adobe Application Manager, they say "Up to date" when they aren't even located on my hard drive anymore. How can I fix this?

Hi icaptureart ,
Basically you are facing two different issues . First of all , to install any of the Adobe products , we need to be logged in as the Local computer's Admin so that the required changes/modification can take place succesfully .
Second issue that you are facing where in the Adobe application manager is still saying the products are available on your system because we only moved the products to trash,we never deleted the actual products. To delete the products on your machine , i would request you to kindly navigate to Utilities>Adobe Installers and select the uninstaller from within this folder .
Please let us know if the above mentioned helps .
Kartikay Sharma

Application Manager: Installer failed to initialize. This could be due to a missing file (Mac)

I would like to install the trial version of Creative Suite 6. I was able to download the .dmg file, but when I run the installation I keep getting the following message:
Installation Failed. Installer failed to initialize. This could be due to a missing file.
More troubleshooting tips:
1. Restart your computer.
2. Exit all applications including startup items, virus checking and firewall software.
3. Launch the installer and reinstall your applications.
I downloaded the Adobe Download Assistant program, Adobe Creative Cloud Cleaner Tool, Adobe Support Advisor, and a recent version of the Application Manager. Yet I keep getting the same error message. I downloaded the program twice already. Nothing seems to be working. Can someone please help me solve this problem?

Thank you for replying Mylenium. I found a list of system requirements: http://www.creativebloq.com/general/adobe-cs6-system-requirements-1233361
The following is some information about my Mac's:
MacBook
Mac OS X v10.6.8 Snow Leaopard
Itel Core Duo (32-Bit)
1GB of RAM
iMac
Mac OS X v10.6.8 Snow Leaopard
Itel Core Duo (32-Bit)
2GB of RAM
I have old computers but they still work just fine. I assume I won't be able to install CS6 in my MacBook, but could I install it in my iMac? Is Firefox browser okay?
It's disappointing that nowadays we constantly need to purchase new devices to correspond with new software when older devices still work just fine.

Adobe Application Manager installer failed to initialize

hello ~
After upgrading to CS5.5 i realize the application manager is missing and is needed for all auto updating. I downloaded Application Managger 2.0 but it won't install. Every time i try to install and get error message "Installer failed to intitialize." This is very frustrating.
Any help would be greatly appreciated.

After trying to uninstall my CS5.5, and this is what i conclude: Adobe has been in the software business over 20 years, and i'm astounded the software engineers didn't get this one part right
Apparently Cleaner app didn't really "clean" out all the CS files from my drive because after re-installation, Adobe App Manager is still missing or not working correctly. So I tried using the Uninstaller (part of CS), and that didn't work either because the error message says it needs AMM to run!
CS5.5 needs AMM to for self updating. AMM is not working because it needs re-installing. Uninstall app itself doesn't work because it needs AMM to run. The interdependcy of the CS apps is resulted in loop of problems that you can't get out of. This is just plain ridiculous.
Any product manager here can figure this out?

Cannot install Application Manager: "Installer failed to initialize"

Hello,
Cannot install Application Manager. I get this error message: "Installer failed to initialize".
Please help,
g2598m

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Application Manager - Installation failed

Adobe Application Manager Starts, then states that it's initializing, then it says that it's updating. Then it says that Installation failed.
I downloaded Adobe Support Advisor, and it shows that everything is okay.
I've had Adobe Cloud for a couple months and everything was working fine until recently.
I am using Windows Vista 64bit
This is killing me because I need to download Adobe Audition to finish a project deadline. Any help would be awesome!

If you can't find the solution then you could try downloading the installer file from these links:
For Windows:
https://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
For MACs:
https://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Save the file on your desktop and using an Administrator account (or user with Administrator rights) double-click on the downloaded file to install it on your machine.
Good luck.

How to clear application manager installation log ...

Hi. I own a 6760 Slide and recently bought a new SD Card so i lost all my applications. When i tried installing my old applications back on the new card, it asks me if i want to replace existing applications. I know for a fact that i have formatted the SD card so there can't be any old application files left. When i take a look at the apps manager i saw a whole list of apps i've downloaded before in the log. So i guess thats the reason for the 'existing applications' notification?
So what i wanted to ask was which folder or files when viewed with Y-browser keeps the installation logs, so i can clear it? Thx in advance.

Hi Stephen,
Try this,
   LVITM_GUID = <GUID>
    LS_MSGIDNO-SIGN       = 'I'.
    LS_MSGIDNO-OPTION     = 'EQ'.
    LS_MSGIDNO-LOW-MSGID = 'CRM_SCHEDLIN'.
    LS_MSGIDNO-LOW-MSGNO = '302'.
    APPEND LS_MSGIDNO TO LT_MSGIDNO.
    CALL FUNCTION 'CRM_MESSAGES_DELETE'
     EXPORTING
       IT_R_MSGIDNO                   = LT_MSGIDNO
      IV_REF_OBJECT                  = LVITM_GUID
     IV_REF_KIND                    = 'B'              " Item 'B', Header 'A'
     EXCEPTIONS
       APPL_LOG_ERROR                 = 1
       OTHERS                         = 2.
Regards,
Lokesh.

Error when installing Application Manager

Just purchased Creative Cloud subscription. Using Mac. Initial step is installing new Application Manager. When I do this the download proceeds, I am asked for my system password, then I receive the following error message: Adobe Application Manager Failed to Install.
So here's the issue that I suspect might be the cause -- I'm a developer running OSX Mountain Lion. I know you can't support unreleased software, but, if you've got a fix for this I'd really like to have it -- otherwise I'll be paying for Creative Cloud without being able to use it until this OS is supported.
Or perhaps Mountain Lion has nothing to do with this problem and you have other solutions to try??
Any help appreciated.
Sandy

Thanks for the quick response. I downloaded the full Application Manager installer and ran it. It started and immediately gave the error message: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I also viewed the package contents and ran the installer from there with the same result. I ran Adobe Support Advisor and it said: "Inspection could not identify any issues." I'm attaching a screen shot of all the dialog windows.
Sandy

Unable to install Adobe Application Manager

I get this before install starts:
Other Instances of Adobe Application Manager are currently running which must be closed before installing this product, Please close or wait for them to complete
But as far as I can tell there are no other versions running
Since I can not get it install nothing else is downloadable

Hi,
I had exactly the same problem but with Windows 7 64 bit so I'm not sure this will work with Win 8 but see if it helps.
1. Boot into Safe Mode
2. Locate OOBE folder using search. In my copy of Win 7 it's C:\Program Files (x86)\Common Files\Adobe\OOBE
3 Rename OOBE folder to OOBEold
4 Reboot normally
5 Download Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6 Locate download and run install
7 Application Manager Installs!!!! (We hope :-) )
Tony

Problems downloading Adobe Application Manager updates

The Adobe Application Manager Installer uploaded, then when I tried to activate it, I received the error message Download Error Press retry to try again or contact customer support (503). I pressed retry several times with no success, so I'm contacting customer support as directed.

I'm not sure which Adobe sub-forum that should come under, but pretty sure it doesn't belong here.
Check the choice of forums on the main forums page http://forums.adobe.com/index.jspa

Application Manager & Adobe support advisor Windows 7

Application Manager: "Installer fialed to initialize. Please download Adobe support Advisor to detect the problem"
then
Adobe Support Advisor: "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
help

And what exactly are you trying to install? as a start, download whatever app you are referring to again using anotehr browser and this method:
Direct Download Links for Adobe Software
For anything beyond that we will need much more info.
Mylenium

Trying to install Application Manager. HELP!

Trying to install Application Manager. Downloading... the system asks for Admin Passwd, I insert it, and then Application Manager installer just sends a message "admin previledges are required to continue instalation"... and crashes out....
Any IDEAS pleasee???
Very disapointed with the user experience on this.... a screen that only has one button "quit" is very poor UX.

Hi,
Looks like you're running the Adobe Application Manager directly from a network drive. Since the file is really small (less than 2 MB), please copy it to your desktop and launch it from there it will work.
We are sorry for the misleading error message, but I would like to assure you that this is already resolved in our latest version.
Regards,
Amit

Application Manager v 7.0.0.23 installs Lightroom 4.3 64-bit in location other than specified

Hi I'm running Win 7 64-bit running all curent patches as of this writing.
I subscribe to Creative Cloud, and have used Adobe Application Manager to install all applications
In application manager I specified D:/Programs/Adobe/ as the installation path
My C drive is a comparatively small SSD drive that I run only Windows on and all applications are installed on D
Application manager installed Lightroom 4.3 in C:/Program Files/Adobe/Adobe Photoshop Lightroom 4.3/
It also installed a common files folder in the C:/Program FIles/Adobe Folder
It also intalled an Adobe Folder that is about 1.5 Gigabytes in C:/Program Files (x86)/Common Files (including Adobe application manger itself)
It also installed an Adobe folder and Adobe folder and an Adobe Media Player folder in C:/Program Files (x86)/
All together it looks as if Application Manager installed about 2.6 Gigabytes on my C drive
So, is there any way to reinstall so that Lightroom and these other files are written to the D drive and not the C drive?
Thank you for any help you can provide.

You can adjust the install location preferences in the Adobe Application Manager under preferences. Please keep in mind though that there will still be common files installed to the C: drive even if you specify the main application gets installed on the D: drive.
You may want to consider purchasing an SSD with sufficient space to hold your operating system and applications. By installing the applications to a non-SSD you are loosing the advantages of utilizing an SSD when using these applications.

Adobe Application Manager hangs on installation, can't download any CC

I just upgraded from CS 5.5 to Creative Cloud (I'm running OSX 10.6.8). When I try to download the programs from the "apps" page of creative.adobe.com, the download manager opens and then hangs on the "updating Adobe Application Manager" screen for several minutes before saying "The remote server is not responding in a proper manner. Please retry after a few minutes." I contacted support (case number 0184298932) and they suggested using the Adobe Cleaner app to delete the App Manager, then download the App Manager from the general Adobe download page. The App manager opens but says it can't connect to the servers. Support also said to create a new admin account and retry the process. That had no effect.
I followed Robert L. Brown's advice in this forum post http://forums.adobe.com/message/4399026#4399026 and was able to actually launch the application manager and download Indesign and After Effects. I tried to download Photoshop, got an error, quit the installer, and when I tried to reopen it I was back to my original problem.
I have seen other posts in the forum saying to download the trial versions of CS6 and then authenticate with my adobe ID, but I can't find a download link for anything that's not Creative Cloud. There are no CS6 trials to be had anywhere.

For anyone else with a similar issue, it turns out that the company firewall was blocking the download. I just connected the computer to a different network and now the download is working like a charm. Fingers crossed that it works when I fire up the program!

Application Manager Installation

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