Applications randomly crash on macbook pro
I noticed the problem first in Safari/Chrome with tabs crashing randomly and more frequently.
I have now the same issue with other applications such as Adobe Light Room.
OS X, Safari, LR are updated to latest version.
Any help would be great!
CRASH DUMP for Safari:
Process: com.apple.WebKit.WebContent [2003]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/XPCService s/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.76.4)
Build Info: WebKit2-7537076004000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1951]
User ID: 501
Date/Time: 2014-06-12 12:14:04.955 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 1332570E-59C7-DF2F-F495-F02D82CD5F39
Sleep/Wake UUID: F02E3A9F-2126-4C4C-8636-4ABA50B79D10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000001138bd4
VM Regions Near 0x1138bd4:
-->
__TEXT 000000010167e000-000000010167f000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/XPCService s/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x0000000102201e43 WebCore::RenderLayer const** ***::HashTable<WebCore::RenderLayer const*, WebCore::RenderLayer const*, ***::IdentityExtractor, ***::PtrHash<WebCore::RenderLayer const*>, ***::HashTraits<WebCore::RenderLayer const*>, ***::HashTraits<WebCore::RenderLayer const*> >::lookup<***::IdentityHashTranslator<***::PtrHash<WebCore::RenderLayer const*> >, WebCore::RenderLayer const*>(WebCore::RenderLayer const* const&) + 115
1 com.apple.WebCore 0x00000001021842e7 ***::HashTableAddResult<***::HashTableIterator<WebCore::RenderLayer const*, WebCore::RenderLayer const*, ***::IdentityExtractor, ***::PtrHash<WebCore::RenderLayer const*>, ***::HashTraits<WebCore::RenderLayer const*>, ***::HashTraits<WebCore::RenderLayer const*> > > ***::HashTable<WebCore::RenderLayer const*, WebCore::RenderLayer const*, ***::IdentityExtractor, ***::PtrHash<WebCore::RenderLayer const*>, ***::HashTraits<WebCore::RenderLayer const*>, ***::HashTraits<WebCore::RenderLayer const*> >::add<***::IdentityHashTranslator<***::PtrHash<WebCore::RenderLayer const*> >, WebCore::RenderLayer const*, WebCore::RenderLayer const*>(WebCore::RenderLayer const* const&, WebCore::RenderLayer const* const&) + 423
2 com.apple.WebCore 0x0000000102183fc9 WebCore::RenderLayerCompositor::OverlapMap::add(WebCore::RenderLayer const*, WebCore::IntRect const&) + 153
3 com.apple.WebCore 0x0000000102183f13 WebCore::RenderLayerCompositor::addToOverlapMap(WebCore::RenderLayerCompositor: :OverlapMap&, WebCore::RenderLayer*, WebCore::IntRect&, bool&) + 467
4 com.apple.WebCore 0x0000000101fb7e86 WebCore::RenderLayerCompositor::computeCompositingRequirements(WebCore::RenderL ayer*, WebCore::RenderLayer*, WebCore::RenderLayerCompositor::OverlapMap*, WebCore::CompositingState&, bool&, bool&) + 1654
5 com.apple.WebCore 0x0000000101fb7e11 WebCore::RenderLayerCompositor::computeCompositingRequirements(WebCore::RenderL ayer*, WebCore::RenderLayer*, WebCore::RenderLayerCompositor::OverlapMap*, WebCore::CompositingState&, bool&, bool&) + 1537
6 com.apple.WebCore 0x0000000101fb7e11 WebCore::RenderLayerCompositor::computeCompositingRequirements(WebCore::RenderL ayer*, WebCore::RenderLayer*, WebCore::RenderLayerCompositor::OverlapMap*, WebCore::CompositingState&, bool&, bool&) + 1537
7 com.apple.WebCore 0x0000000101f3d49d WebCore::RenderLayerCompositor::updateCompositingLayers(WebCore::CompositingUpd ateType, WebCore::RenderLayer*) + 365
8 com.apple.WebCore 0x0000000101f2fd52 WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 562
9 com.apple.WebCore 0x0000000101f90892 WebCore::Document::updateStyleIfNeeded() + 114
10 com.apple.WebCore 0x0000000101f05f9f WebCore::ThreadTimers::sharedTimerFiredInternal() + 175
11 com.apple.WebCore 0x0000000101f05e7a WebCore::timerFired(__CFRunLoopTimer*, void*) + 58
12 com.apple.CoreFoundation 0x00007fff8ccb1494 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
13 com.apple.CoreFoundation 0x00007fff8ccb0fcf __CFRunLoopDoTimer + 1151
14 com.apple.CoreFoundation 0x00007fff8cd225aa __CFRunLoopDoTimers + 298
15 com.apple.CoreFoundation 0x00007fff8cc6c755 __CFRunLoopRun + 1525
16 com.apple.CoreFoundation 0x00007fff8cc6bf25 CFRunLoopRunSpecific + 309
17 com.apple.HIToolbox 0x00007fff908b4a0d RunCurrentEventLoopInMode + 226
18 com.apple.HIToolbox 0x00007fff908b47b7 ReceiveNextEventCommon + 479
19 com.apple.HIToolbox 0x00007fff908b45bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
20 com.apple.AppKit 0x00007fff891d926e _DPSNextEvent + 1434
21 com.apple.AppKit 0x00007fff891d88bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
22 com.apple.AppKit 0x00007fff891cc9bc -[NSApplication run] + 553
23 com.apple.AppKit 0x00007fff891b77a3 NSApplicationMain + 940
24 com.apple.XPCService 0x00007fff8f91cc0f _xpc_main + 385
25 libxpc.dylib 0x00007fff8c389bde xpc_main + 399
26 com.apple.WebKit.WebContent 0x000000010167eba0 0x10167e000 + 2976
27 libdyld.dylib 0x00007fff8efdd5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a0b2662 kevent64 + 10
1 libdispatch.dylib 0x00007fff93cc7421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff93cc7136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a0ada1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a0acd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cc6cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cc6c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cc6bf25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8937905e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 3:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8a0ada1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a0acd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cc6cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cc6c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cc6bf25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8cd21811 CFRunLoopRun + 97
6 com.apple.WebCore 0x0000000101fb4674 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x0000000101a70f3f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8a0ada1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a0acd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cc6cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cc6c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cc6bf25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff89da0967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff89da076b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x0000000101a7bca5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x0000000101a70f3f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x0000000101a7c717 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x0000000101a7c5a8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000101a70f3f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x0000000101a7c717 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x0000000101a7c5a8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000101a70f3f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x0000000101a7c717 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x0000000101a7c5a8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x0000000101a70f3f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 9:: com.apple.coremedia.networkbuffering
0 libsystem_kernel.dylib 0x00007fff8a0ada1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a0acd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cc6cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cc6c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cc6bf25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8cd21811 CFRunLoopRun + 97
6 com.apple.CoreMedia 0x00007fff87116a77 FigThreadGlobalNetworkBufferingRunloop + 21
7 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
8 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a0b19aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8ccb8ab3 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 11:: com.apple.coremedia.asyncio
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff871b61a1 0x7fff87198000 + 123297
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 12:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff8a0ada56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff93cc99f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.MediaToolbox 0x00007fff8720d54e 0x7fff87198000 + 480590
3 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 13:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff8a0ada56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff93cc99f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.MediaToolbox 0x00007fff8720d54e 0x7fff87198000 + 480590
3 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 14:: com.apple.coreaudio.AQClient
0 libsystem_kernel.dylib 0x00007fff8a0ada1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a0acd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cc6cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cc6c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cc6bf25 CFRunLoopRunSpecific + 309
5 com.apple.audio.toolbox.AudioToolbox 0x00007fff8ee09129 GenericRunLoopThread::Entry(void*) + 187
6 com.apple.audio.toolbox.AudioToolbox 0x00007fff8edc28b3 CAPThread::Entry(CAPThread*) + 109
7 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 15:: com.apple.coremedia.audioqueue.source
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff871d3c6d 0x7fff87198000 + 244845
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 16:: com.apple.coremedia.audiomentor
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff8723233a 0x7fff87198000 + 631610
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 17:: com.apple.coremedia.audioqueue.source
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff871d3c6d 0x7fff87198000 + 244845
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 18:: com.apple.coremedia.audiomentor
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff8723233a 0x7fff87198000 + 631610
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 19:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff8a0ada56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff93cc99f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.MediaToolbox 0x00007fff8720d54e 0x7fff87198000 + 480590
3 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 20:: com.apple.coremedia.audioqueue.source
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff871d3c6d 0x7fff87198000 + 244845
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 21:: com.apple.coremedia.audiomentor
0 libsystem_kernel.dylib 0x00007fff8a0b1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff930a7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff87118b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8711896a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff8723233a 0x7fff87198000 + 631610
5 com.apple.CoreMedia 0x00007fff871194aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff930a5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff930a572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff930a9fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8a0b1e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff930a6f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff930a9fb9 start_wqthread + 13
Thread 23:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00000001138bd400 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff5e57e7b0 rbp: 0x00007fff5e57e790 rsp: 0x00007fff5e57e790
r8: 0x000000000000000f r9: 0x0000000001138bd4 r10: 0x0000000108ddde10 r11: 0x00000001138bd470
r12: 0x00007fff5e57e810 r13: 0x00007fff5e57ed18 r14: 0x00007fff5e57e7f8 r15: 0x00007fff5e57e810
rip: 0x0000000102201e43 rfl: 0x0000000000010246 cr2: 0x0000000001138bd4
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10167e000 - 0x10167eff4 com.apple.WebKit.WebContent (9537 - 9537.76.4) <7775C40B-52F2-3370-A8D8-F73842997CF5> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/XPCService s/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x101689000 - 0x101689fff WebProcessShim.dylib (7537.76.4) <6C09F35D-1142-3EE9-BB9D-6F0CADB6CD3E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcessShim.dylib
0x10168f000 - 0x101880ff3 com.apple.WebKit2 (9537 - 9537.76.4) <7753BA2C-1279-396D-8044-AE1D001A5A57> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x101a68000 - 0x101ddfff6 com.apple.JavaScriptCore (9537 - 9537.76.1) <EB1F11D7-80BA-366C-8807-159575F41CE7> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x101edc000 - 0x102d30ff3 com.apple.WebCore (9537 - 9537.76.4) <4DC363A5-28FB-343B-9E56-D261D321D97B> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x105919000 - 0x105921ff3 libCGCMS.A.dylib (599.23.13) <59F7AEED-90EB-35C2-85A6-5BC44CC9B3FA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x106c92000 - 0x106dc8ffc com.apple.WebKit (9537 - 9537.76.4) <D3F786EA-9E87-3BFA-9B39-C938C0EC1F5A> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
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0x7fff8c0df000 - 0x7fff8c0e3fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8c0e4000 - 0x7fff8c14afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8c14b000 - 0x7fff8c197ffe com.apple.CoreMediaIO (407.0 - 4561) <040A98E4-F480-315B-BCEE-C18AF686492C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8c19b000 - 0x7fff8c1fffff com.apple.datadetectorscore (5.0 - 354.4) <37093186-6019-3071-8D67-F3EF429F8F08> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8c290000 - 0x7fff8c2b4ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8c2b5000 - 0x7fff8c2eaffc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8c2f0000 - 0x7fff8c2faff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8c2fe000 - 0x7fff8c34bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <608D91BD-9D88-3FAB-9A06-24C1DAEA092D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8c376000 - 0x7fff8c39afff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8c72c000 - 0x7fff8c72cfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8c72d000 - 0x7fff8c75dfff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8c75e000 - 0x7fff8cb91ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8cbb1000 - 0x7fff8cbe0fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8cbe1000 - 0x7fff8cbe3fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8cbfc000 - 0x7fff8cde1fff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d423000 - 0x7fff8d45efff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8d50b000 - 0x7fff8d679ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8d695000 - 0x7fff8d69fff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8d6f3000 - 0x7fff8d6fdff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8d6fe000 - 0x7fff8d719ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8e686000 - 0x7fff8e68efff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff8e68f000 - 0x7fff8e69fffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8e6a0000 - 0x7fff8e6adff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8e8d2000 - 0x7fff8e919ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff8e91a000 - 0x7fff8e935ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8e9c1000 - 0x7fff8e9caffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8e9f2000 - 0x7fff8e9f3ff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8e9f4000 - 0x7fff8e9f6fff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8e9f7000 - 0x7fff8ea80ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff8ea81000 - 0x7fff8ec39ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff8ec3a000 - 0x7fff8ec40ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff8eca9000 - 0x7fff8ecd8ff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8ecd9000 - 0x7fff8ed02fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8ed03000 - 0x7fff8ed66ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8ed67000 - 0x7fff8eebbff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8eebc000 - 0x7fff8ef8dff1 com.apple.DiskImagesFramework (10.9 - 371.1) <B26C8237-52E0-3E93-A2E2-147B57B3292E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8efda000 - 0x7fff8efddff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff8efde000 - 0x7fff8efe2ff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8f07a000 - 0x7fff8f0c7ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8f0c8000 - 0x7fff8f0cafff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8f0cb000 - 0x7fff8f278f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8f279000 - 0x7fff8f2a3ff7 libsandbox.1.dylib (278.11) <BD3D8652-8871-36DB-A27D-3BE4F18428B4> /usr/lib/libsandbox.1.dylib
0x7fff8f2a4000 - 0x7fff8f2dcff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8f2e1000 - 0x7fff8f2ecff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <B62B1994-1874-3F8D-B62E-589E6F6534C9> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8f308000 - 0x7fff8f361fff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8f362000 - 0x7fff8f364fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8f365000 - 0x7fff8f366fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8f367000 - 0x7fff8f396fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8f415000 - 0x7fff8f42dff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8f6ab000 - 0x7fff8f6b4ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff8f6b5000 - 0x7fff8f6c2ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8f7a6000 - 0x7fff8f85eff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8f85f000 - 0x7fff8f890ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff8f891000 - 0x7fff8f91afff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8f91b000 - 0x7fff8f921ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCServ
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
Similar Messages
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I have a MacBook Pro from July 2008 that tends to crash after about 45 minutes to an hour of being in use (when not connected to the power adapter). The battery is never any lower than 50% charged. Does anyone have an idea of what might be the problem?
Steve, it's best to start a New Topic. Then your post will get more responses and target your particular issue.
She may not even have BeachBalls.......don't know as she never filled us in.
Hre's a Spinning Beachball Faq.
DALE -
Why do applications keep crashing on MacBook Pro i7 with mountain lion
I am using a late-2011 MacBook Pro with Mountain Lion OS 10.8 and 8GB of RAM.
The system keeps having iTunes, and most recently Skype, crash while in use.
This never happened previously, and I am puzzled.
Any thoughts?Did you upgraded from Lion or Snow Leopard?
Sometimes it's better to do a clean install: http://tinyurl.com/bmbkgrm
Goodbye -
My safari 6 crashes randomly on my macbook pro 13 mid2012 with ML
06.08.12 13:41:34,427 Safari[872] Received an invalid message from the web process with message ID 323002f
06.08.12 13:41:34,440 com.apple.ShareKitHelper[1271] --warning: [ShareKit-XPC] Received XPC_ERROR_CONNECTION_INVALID
06.08.12 13:41:34,440 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,441 com.apple.ShareKitHelper[1271] --warning: [ShareKit-XPC] connectionWithClientInterrupted
06.08.12 13:41:34,442 com.apple.ShareKitHelper[1271] --warning: [ShareKit] Cancel UI for running services with Client PID: 872
06.08.12 13:41:34,466 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,466 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,467 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,467 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,467 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,468 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,469 WindowServer[73] CGXGetConnectionProperty: Invalid connection 79435
06.08.12 13:41:34,747 WindowServer[73] CGXRegisterWindowWithSystemStatusBar: window d already registered
06.08.12 13:41:38,040 WindowServer[73] CGXRegisterWindowWithSystemStatusBar: window d already registered
06.08.12 13:42:01,000 kernel[0] Sandbox: sandboxd(1296) deny mach-lookup com.apple.coresymbolicationd
06.08.12 13:42:01,237 sandboxd[1296] ([1295]) WebProcess(1295) deny iokit-open AppleGraphicsPolicyClient
safari 6 crashes randomly on my macbook pro 13 mid 2012 with mountain lion. next to that, animations are choppy/laggy..I'm getting the same problem. Safari closes, presents no crash dialog, and reopens the tabs I had up when i open it back up. I'd suspect people think they are triggering this themselves.
Getting this in console: Safari[2066]: Received an invalid message from the web process with message ID 323002f -
Outlook 2011 slow, clunky and keeps crashing with macbook pro os 10.8.4 - any hints?? ta :)
Outlook 2011 slow, clunky and keeps crashing with macbook pro os x 10.8.4 - any hints?? ta
You might look in your User Library for Outlook .plist(s). They probably start with com.microsoft.
Quit Outlook.
Either hold down the option key while using the Finder “Go To Folder” command and select your user Library in your home folder or use the Finder “Go To Folder” command and enter ~/Library/Preferences. Move the .plist(s) to your desktop.
Open the application and test. If it works okay, delete the plist(s) from the desktop.
If the application is the same, return the .plist(s) to where you got them from, overwriting the newer ones.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library
You might want to bookmark the command. I had to use it again after I installed 10.8.4. I have also been informed that if you drag the user library to Finder it will remain visible. -
Safari 5.0.6 repeatedly crashes. MacBook Pro 10.5.8 I've emptied cache and reset to no avail. I've tried solutions found in other threads but the more advanced don't seem to apply to me. Help, please.
Not sure what other tests they could run for me. I've pretty much run all the tests I can using Drive Genius and Tech Tool Pro 5. Is there anything they use that I don't know about??
-
Hard drive crashed on macbook pro. now i want to recover all my photos on my iPhone (iPhone photos, favorites, stream, etc..) w/ out loosing. do i simply sync my iPhone? paranoid i will wipe iPhone photos when synching to new hard drive image and new iTunes image.
In addition, i lost all of my music when hard drive crashed (time machine backup was corrupted also), is there anyway to recover iTunes music. Music was a combination of purchased, CD's burned, diverse music library, etc.....
thank you,
JContact Apple Support:
http://www.apple.com/support/contact/
Apple - How to Contact Us:
http://www.apple.com/contact/
Be sure to refer to the repair ticket number.
Sounds like a terrible mixup.
Good luck & happy computing! -
How do I remove old applications from my new Macbook Pro that were part of the data that was migrated over from my older iMac?
ThanksIf the applications were originally drag and drop installations you can simply drag them to the trash and empty. If they were installed by an installer there should be an uninstaller included. If you're not sure you should check with the software developer for instructions. In this case Google can be your friend.
-
Recently, PS CS5 keeps crashing my MacBook Pro as soon as I start working.
Lately, PS CS5 seems to be the villain crashing my MacBook Pro 10.6.8. It doesn't happen with other software. I have run Diagnostics which didn't find any issues. I have upped the RAM on PS to almost 95%. I am thinking of buying new RAM but would like to avoid that if I can. thx.
Reboot the computer holding the option key (just like Capt Fred says) select OS X Lion as the Startup Disk in System Preferences
If you select the Startup Disk of Lion and reboot and still have a issue, it's likely you have a corrupt System Preferences plist file and it's not saving your changes. Please report that if's your issue, I'll show you how to recreate that file again.
You can also
Reboot the computer holding the command (4 leaf clover looking) and the r keys down, you'll boot into the Lion Recovery Partition.
You can use Disk Utility to select and First AID >Repair and Repair Permissions.
See if you can boot normally or not. If not then:
For File Recovery
Your going to need a blank external hard drive equal too or slightly larger than your internal drive.
Your also going to need a strong, fast, stable Internet connection to re-install Lion from Apple's servers, and your AppleID and password.
Hold command r and get into Lion Recovery Partition and use Disk Utility (careful) to select your external drive
Erase>Security option > Zero all Data, wait as it takes sometime to finish and checks the drive.
The Partition tab > click box, 1 partition, option GUID, format OS X Extended Journaled and give it name "External Lion" and click Apply.
Next Quit Disk Utility
Install Lion onto the external drive reboot the computer and hold the option key down, select the external drive to boot from and setup the same user name as before on the internal drive.
Now access the internal drive of Lion and grab your files.
You can use the same procedure to erase Lion on the internal drive and reinstall Lion, all your programs and files from the external drive. -
I recorded some trainings on my iPad2 by using QuickVoice then synced my iPad2 application QuickVoice to my MacBook Pro now I cannot find it on my macbook. I want to save it to my documents so as to have the ability to edit the recordings. How do I find it and move it to Documents?
What happens when you plug in the external HD? It should just mount automatically when connected to your computer and turned on.
If this isn't happening, launch Disk Utility to find out whether it can see, repair, and mount your drive.
Depending on how your internal HD was malfunctioning, you may end up having to replace it. Do you remember what problems were reported when you discovered that it couldn't be repaired? Did you try to repair it from a bootable external drive? -
What is the best application to optimize my Macbook Pro running Mountain Lion???
What is the best application to optimize my Macbook Pro running Mountain Lion???
Kappy's Personal Suggestions About OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utility is: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking.
Four outstanding sources of information on Mac maintenance are:
1. OS X Maintenance - MacAttorney.
2. Mac maintenance Quick Assist
3. Maintaining Mac OS X
4. Mac Maintenance Guide
Periodic Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger. (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
Defragmentation
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. But you don't need to buy third-party software. All you need is a spare external hard drive and Carbon Copy Cloner.
Cheap and Easy Defragmentation
You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive. You will use Carbon Copy Cloner to create the backup and to restore it.
1. Get an empty external hard drive and clone your internal drive to the
external one.
2. Boot from the external hard drive.
3. Erase the internal hard drive.
4. Restore the external clone to the internal hard drive.
Clone the internal drive to the external drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not depressed or is ghosted.
5. Click on the Clone button.
Destination means the external backup drive. Source means the internal startup drive.
Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive and click on the upward pointing arrow button.
After startup do the following:
Erase internal hard drive
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your internal hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status of the
drive in DU's status area. If it does not say "Verified" then the drive is
failing or has failed and will need replacing. SMART info will not be
reported on external drives. Otherwise, click on the Partition tab in the
DU main window.
3. Under the Volume Scheme heading set the number of partitions from the
drop down menu to one. Set the format type to Mac OS Extended
(Journaled.) Click on the Options button, set the partition scheme to
GUID then click on the OK button. Click on the Partition button and wait
until the process has completed.
Restore the clone to the internal hard drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not selected or is ghosted.
5. Click on the Clone button.
Destination means the internal hard drive. Source means the external startup drive.
Note that the Source and Destination drives are swapped for this last procedure.
Malware Protection
As for malware protection there are few if any such animals affecting OS X. Starting with Lion Apple has included built-in malware protection that is automatically updated as necessary.
Helpful Links Regarding Malware Protection:
1. Mac Malware Guide.
2. Detecting and avoiding malware and spyware
3. Macintosh Virus Guide
For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
Cache Clearing
I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
For emergency cleaning install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
Installing System Updates or Upgrades
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Backup and Restore
Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner.
2. Deja Vu
3. SuperDuper!
4. Synk Pro
5. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
Always have a current backup before performing any system updates or upgrades.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
Additional suggestions will be found in:
1. Mac OS X speed FAQ
2. Speeding up Macs
3. Macintosh OS X Routine Maintenance
4. Essential Mac Maintenance: Get set up
5. Essential Mac Maintenance: Rev up your routines
6. Five Mac maintenance myths
7. How to Speed up Macs
8. Myths of required versus not required maintenance for Mac OS X
Referenced software can be found at CNet Downloads or MacUpdate. -
Flash player crashing my macbook pro
I have a late 2007 mbp 3,1.
Playing flash video *always* crashes my macbook pro, not immediately but after a few flash player clips. It does not crash the browser but the whole system, and I get a gray screen telling me in different languages I need to hold down the power button to turn off and restart my mac. I have spent hours trying to track down why this happened but to no avail.
The *only workaround* I know is to use the flash player marked flashplayer10r45_2. I have tried all other versions and even excitedly all beta versions, but this problem remains unresolved. And now Firefox 4 won't even accept this version anymore.
- Is anyone else experiencing this?
-- Do you have a workaround? (one to force FF4 to use the old player or to prevent crashes with any player)I seem to have solve my issue and wrote it up here http://submanifolds.blogspot.com/2011/04/coolbook-on-macbook-pro-15-22-ghz.html
Long story short: I use coolbook, and my settings worked for all programs under heavy loads, but not for flash content, I think that switching cpu frequencies went a little too fast and the cpu voltage switching could not keep up, but this is just a guess. I solved it by increasing the voltages for the upper frequencies a bit and now my computer does not crash anymore when playing flash. The flash plugin does crash occasionally, but I consider this normal since I have never seen it crashing on its own without taking down the whole system with it.
I hope this helps (anybody) -
Random Shutdown plagues Macbook Pro C2D as well?
Hello everyone,
I know the Macbooks suffer from random shutdowns, but I thought this issue was fixed in the recent models. Apparently, it's still a problem since my brand new macbook pro core 2 duo exhibits random shutdowns when it gets too hot. Yes, I have all my stuff up to date. No, the new firmware does not apply to the Core 2 Duo MBPs.
My question is, is this still a known problem? I haven't really hard of Macbook Pros suffering from this, is this also common with Macbook Pros?
My Macbook does not get extremely hot to the touch, contrary to some of the "Hot" threads on this board. But, I guess it's enough to short the circuit that causes immediate shutdowns. It's easy enough to avoid, but I'd like to push my Macbook to it's fullest without worry of shutdown.Well, this is what I've found out ...don't know if that will mean anything to you, but does not seem very good to me. Note that this was prior to the date I received my MBP.
Nov 13 18:16:31 localhost kernel[0]: hi mem tramps at 0xffe00000
Nov 13 18:16:31 localhost kernel[0]: PAE enabled
Nov 13 18:16:31 localhost kernel[0]: 64 bit mode enabled
Nov 13 18:16:31 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 13 18:16:31 localhost kernel[0]: vmpagebootstrap: 251691 free pages
Nov 13 18:16:31 localhost kernel[0]: migtable_maxdispl = 71
Nov 13 18:16:31 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 13 18:16:31 localhost kernel[0]: ACPI CA 20060421
Nov 13 18:16:31 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Nov 13 18:16:31 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Nov 13 18:16:31 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Nov 13 18:16:31 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 13 18:16:31 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 13 18:16:31 localhost kernel[0]: using 5242 buffer headers and 4096 cluster IO buffer headers
Nov 13 18:16:31 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 13 18:16:31 localhost kernel[0]: Started CPU 01
Nov 13 18:16:31 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Nov 13 18:16:31 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Nov 13 18:16:31 localhost kernel[0]: Security auditing service present
Nov 13 18:16:31 localhost kernel[0]: BSM auditing present
Nov 13 18:16:31 localhost kernel[0]: disabled
Nov 13 18:16:31 localhost kernel[0]: rooting via boot-uuid from /chosen: 0DC7FF3D-D334-4F4C-914D-9FA50D95FDA5
Nov 13 18:16:31 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 13 18:16:31 localhost kernel[0]: AppleYukon: 00000000,e00002bc PwrSavingsEED - failed to get EDGP
Nov 13 18:16:31 localhost kernel[0]: USB caused wake event (EHCI)
Nov 13 18:16:31 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0017f2fffe814a26; max speed s800.
Nov 13 18:16:31 localhost kernel[0]: CSRHIDTransitionDriver::probe:
Nov 13 18:16:31 localhost kernel[0]: CSRHIDTransitionDriver::start before command
Nov 13 18:16:31 localhost kernel[0]: Extension "com.apple.driver.AppleUSBTCKeyboard" has no kernel dependency.
Nov 13 18:16:31 localhost kernel[0]: Extension "com.apple.driver.AppleUSBTCKeyEventDriver" has no kernel dependency.
Nov 13 18:16:31 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT2 @2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/Hitachi HTS541612J9SA00 Media/IOGUIDPartitionScheme/Customer@2
Nov 13 18:16:31 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Nov 13 18:16:31 localhost kernel[0]: CSRHIDTransitionDriver::stop
Nov 13 18:16:31 localhost kernel[0]: HFS: created HFBT on Macintosh HD
Nov 13 18:16:31 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
Nov 13 18:16:31 localhost kernel[0]: Jettisoning kernel linker.
Nov 13 18:16:31 localhost kernel[0]: Resetting IOCatalogue.
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 0
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: Matching service count = 1
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: ath_attach: devid 0x24
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: mac 12.10 phy 8.1 radio 12.0
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost kernel[0]: Previous Shutdown Cause: 3
Nov 13 18:16:31 localhost kernel[0]: display: family specific matching fails
Nov 13 18:16:31 localhost mDNSResponder-108.2 (Aug 20 2006 04: 04:10)[57]: starting
Nov 13 18:16:31 localhost memberd[65]: memberd starting up
Nov 13 18:16:33 localhost lookupd[71]: lookupd (version 369.6) starting - Mon Nov 13 18:16:33 2006
Nov 13 18:16:35 localhost diskarbitrationd[63]: disk0s2 hfs F89B2CC8-63E3-337A-9EE4-346BAB54E7BB Macintosh HD /
Nov 13 18:16:35 localhost DirectoryService[72]: Launched version 2.1 (v353.5)
Nov 13 18:16:36 localhost kernel[0]: yukonosx: Ethernet address 00:17:f2:c2:38:10
Nov 13 18:16:36 localhost kernel[0]: AirPort_Athr5424: Ethernet address 00:17:f2:e7:66:7d
Nov 13 18:16:37 localhost lookupd[91]: lookupd (version 369.6) starting - Mon Nov 13 18:16:37 2006
Nov 13 18:16:39 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:16:39 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:16:40 localhost kernel[0]: Registering For 802.11 Events
Nov 13 18:16:40 localhost kernel[0]: [HCIController][setupHardware] AFH Is Supported
Nov 13 18:16:40 localhost mDNSResponder: Adding browse lanain local.
Nov 13 18:16:43 localhost KernelEventAgent[56]: tid 00000000 received unknown event (256)
Nov 13 18:16:56 localhost /System/Library/PrivateFrameworks/Admin.framework/Resources/UpdateSettingsTool: UpdateSettings Error: makequeues -u returned 512
Nov 13 18:16:57 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 13 18:38:50 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 13 18:39:03 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: _MDSuspendIndexing() 1
Nov 13 18:39:05 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: starting movie now\n
Nov 13 18:39:33 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: movie done now (hide)
Nov 13 18:39:40 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:39:40 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:40:34 localhost ntpdate[622]: no servers can be used, exiting
Nov 13 18:40:34 localhost ntpd[624]: bind() fd 11, family 30, port 123, addr fe80:5::217:f2ff:fee7:667d, in6is_addrmulticast=0 flags=0 fails: Can't assign requested address
Nov 13 18:40:38 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:40:38 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:40:38 localhost configd[61]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Nov 13 18:40:38 localhost configd[61]: posting notification com.apple.system.config.network_change
Nov 13 18:40:38 localhost lookupd[627]: lookupd (version 369.6) starting - Mon Nov 13 18:40:38 2006
Nov 13 18:40:40 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-0017F2C23810” instead
Nov 13 18:40:40 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-0017F2C23810.local” instead
Nov 13 18:40:42 localhost configd[61]: target=enable-network: disabled
First Crash --> computer suddenly OFF !
i've had 5 or six crashes since I received my MBP on Nov. 15th. Apple told me it must be a hardware problem. I have other stuff to read from the console if you're interested caus' quite frankly this does not make a lot of sense to me. -
Lion 10.7.2 Constantly Freezing Crashing on MacBook Pro
I am at my wits end! My MacBook Pro (MacBookPro2,2 2006) is constantly crashing and/or freezing. Everything was perfectly fine until I installed the 10.7.2 update. Then things started to get progressively worse. Now I can't go 15 minutes without the system freezing up or crashing. It crashes 20 times a day or more and is completely unusable at this point. I really need to get work done and don't know what else to do.
It doesn't seem to matter what applications are open. I thought at first maybe it was Safari or Mail but I've had it hang or crash with just the Finder open. Sometimes it just freezes up yet, if iTunes is playing music, the music will continue to play in the background but you can't interact with anything. Sometimes the mouse pointer will still move and sometimes it won't. Sometimes I'll get the spinning beachball of death. Other times it will just instantly restart on its own. A couple times the screen just rolled to grey then died. I never get a crash report that I can post or send to Apple.
I am very technically proficient and have done absolutely everything I can think of at this point including:
* Resetting PRAM.
* Repairing disk permissions and running a disk check
* Ran TechToolPro and everything came back OK.
* Updated all software and removed any weird kernal extensions.
* Unhooked any attached peripherals.
* Tried different networks or switching to wired ethernet.
* Logged in with Shift key down so no extra software loaded.
The ONLY thing that seems to work is starting up in Safe Mode by holding down the Shift key at boot. Which is what led me to think that maybe some rogue kernal extensions were to blame but I removed all but the blessed Apple extensions. Safe Mode loads only the most basic system software so is not very usable. The fact that it runs OK here makes me believe it must be a bug in Apples 10.7.2 update but who knoes what part since so much of the OS is not loaded in Safe Mode.
I've also tried running Apple Hardware Tests (AHT) but can't get it to run for the life of me. I followed another postwhere we copy the .diagnostics folder into /System/Library/CoreServices from the original software discs that came with the computer but holding down the "D" key on startup still doesn't invoke the tests. Won't run off the CD either. I get some weird circle with a slash through it. Going to take it in to the Genius Bar tomorrow and have them run the hardware tests. I'll report back after but I don't feel too sure they're going to have a good answer.
A side issue now is that, after all this, my MacBook Pro takes over half an hour to boot each time. It appears to be doing a Safe Boot no matter what even though I don't hold down the Shift key at startup. I always get the progress bar under the Apple logo and I think it is doing a fschk each time. But when it finally comes up it's not actually in Safe Boot mode. It never used to do this and I can't get it to stop. With all the crashes and now this incredibly long startup each time I'm about to throw this thing out the window.
I've read hundreds of other posts across the Internet with like experiences but no good answers. A lot of people seem to think it is an Nvidia graphics card related issue or a discrete graphics issue but my older machine doesn't have swithable graphics and it's card is ATI. But I do sometimes get strange graphic artifacts on the screen before it crashes and some Apps have lines through their interfaces so I'm wondering if the latest system update screwed up graphics drivers?
I'm posting here in the hopes that someone, anyone, can help me!!! I think Lion 10.7.2 has serious bugs and is one of the worst updates Apple has ever released.
Is anyone else having similar problems and does anyone out there have a solution?!!FINALLY got Lion to produce a crash report during one of these disasters. Like my gut was telling me this seems graphics driver related. Here it is:
Interval Since Last Panic Report: -3210485 sec
Panics Since Last Report: 1
Anonymous UUID: A83A615F-B88F-4999-9770-1B8A3CCCF56A
Sat Jan 21 02:46:16 2012
panic(cpu 1 caller 0x2cdabf): Kernel trap at 0x0183a649, type 0=divide error, registers:
CR0: 0x8001003b, CR2: 0x43463000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000002, EBX: 0x07120000, ECX: 0x00000000, EDX: 0x00000000
CR2: 0x43463000, EBP: 0x4939bd78, ESI: 0x0712f800, EDI: 0x00000002
EFL: 0x00010246, EIP: 0x0183a649, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x4939bba8 : 0x22032e (0x6ad86c 0x4939bbc8 0x229f00 0x0)
0x4939bbd8 : 0x2cdabf (0x6b9c3c 0x183a649 0x0 0x6b9b29)
0x4939bc88 : 0x2e3e34 (0x4939bcb0 0x4939bc98 0x4939bca8 0x0)
0x4939bca8 : 0x183a649 (0xe 0x7110048 0x49390010 0x630010)
0x4939bd78 : 0x183b660 (0x712f800 0xafc8 0xa53c 0x4939bdb0)
0x4939bd98 : 0x1847dc0 (0x712f800 0x4939bdb0 0x4939bdb8 0x607df2)
0x4939bdf8 : 0x1847e6c (0x7118800 0x4939be08 0x1a7 0x1c2)
0x4939be38 : 0x181ba99 (0x7118800 0x0 0x0 0x710e000)
0x4939be58 : 0x181dd7e (0x710e000 0x0 0x4939be88 0x23f675)
0x4939be88 : 0xfa51d4 (0x710e000 0x20646773 0x0 0xfaedec)
0x4939beb8 : 0xfa5228 (0x710e000 0x45 0x4939bee8 0xfaee61)
0x4939bee8 : 0xfaaa08 (0x7fb1200 0x45 0x6607d8 0x867840)
0x4939bf28 : 0x661b7a (0x7207580 0x70b8e00 0x1 0x2c457d)
0x4939bf68 : 0x6609c8 (0x70b8e00 0x73743f8 0x0 0x66dfac0)
0x4939bfa8 : 0x660844 (0x7207580 0x66dfac0 0x720759c 0x72493f8)
0x4939bfc8 : 0x2c6d0c (0x7207580 0x0 0x10 0x7aa71d0)
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-45EE-9088-3099D2D09F78]@0 xf97000->0xfc8fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xaed0 00
com.apple.kext.ATI1600Controller(7.1.2)[2DF2D325-D669-444E-97FA-5166E109C518]@0 x182e000->0x185cfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[78EFF11D-3C74-40FD-9948-191DDC4E44C0]@0xabc00 0
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xaed0 00
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-45EE-9088-3099D2D09F78]@0 xf97000
dependency: com.apple.kext.ATISupport(7.1.2)[AA9B5C8F-D250-4112-B1E5-9D4F63935B92]@0x162900 0
com.apple.kext.ATIFramebuffer(7.1.2)[3176A7CF-8C84-4300-BD27-46796A47987D]@0x18 17000->0x182dfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[78EFF11D-3C74-40FD-9948-191DDC4E44C0]@0xabc00 0
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xaed0 00
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-45EE-9088-3099D2D09F78]@0 xf97000
dependency: com.apple.kext.ATISupport(7.1.2)[AA9B5C8F-D250-4112-B1E5-9D4F63935B92]@0x162900 0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:56:15 PDT 2011; root:xnu-1699.24.8~1/RELEASE_I386
Kernel UUID: C2810CF8-D672-3301-8D3F-ED56974A80E1
System model name: MacBookPro2,2 (Mac-F42187C8)
System uptime in nanoseconds: 106928438687
last loaded kext at 72538426224: com.apple.driver.AppleBluetoothMultitouch 66.3 (addr 0x1c42000, size 49152)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.2
com.iospirit.driver.rbiokithelper 1.19.2
com.AmbrosiaSW.AudioSupport 3
com.Logitech.Control Center.HID Driver 3.5.1
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDA 2.1.3f7
com.apple.kext.ATIFramebuffer 7.1.2
com.apple.ATIRadeonX1000 7.0.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AirPort.Atheros21 430.14.9
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.CSRHIDTransitionDriver 4.0.1f4
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTrackpad 225.2
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.USBCameraFirmwareLoader 1.1.0
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.iokit.AppleYukon2 3.2.2b1
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.kext.ATI1600Controller 7.1.2
com.apple.kext.ATISupport 7.1.2
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.iokit.IO80211Family 411.1
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.CSRUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleFileSystemDriver 13
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IONetworkingFamily 2.0
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.33 GHz, 3 GB, SMC 1.12f5
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x2C00000000000000, 0x3136485453323536363448592D3636374531
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533435A332D43453620
AirPort: spairport_wireless_card_type_airport_extreme, Atheros 5416: 2.1.14.9
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD5000BEVT-22ZAT0, 500.11 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x7d100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8240, 0x5d200000 / 2
USB Device: hub_device, 0x0451 (Texas Instruments), 0x2046, 0x3d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x021a, 0x1d200000 / 2 -
I'm receiving SBBOD randomly on my Macbook Pro Retina running Yosemite
For the last several weeks I've occasionally received a SBBBOD when performing various tasks on my system. Not sure what in particular might be causing it but I feel like more often than not it is when I'm using Safari. It always results in a spinning ball and the only thing I can do is move windows around but can not click anything. It requires me to force power off the system.
Most importantly, sometimes when rebooting I'll experience a flashing folder icon as if the system can not find the bootable drive. If I power off the system again, it will usually load the OS. This pointed to potential HDD corruption and so I ran the necessary checks there and never got any HDD error reported. Also have run memtests and overall Apple Hardware Tests...all with no errors reported.
I recently updated Java Plugin and also ran an EtreCheck as recommended in other similarly reported problems. Here is the results of that report...
EtreCheck version: 2.1.8 (121)
Report generated March 30, 2015 at 9:40:54 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 237
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
SMS23A550H spdisplays_1080p
SMS23A550H spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 12:12:5
Disk Information: ℹ️
OWC Aura rMBP disk0 : (480.1 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 478.75 GB (101.83 GB free)
Core Storage: disk0s2 479.11 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 42
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.10) [Click for support]
[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.10) [Click for support]
[not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.9) [Click for support]
[loaded] com.displaylink.driver.DisplayLinkDriver (2.3 - SDK 10.9) [Click for support]
[loaded] xxx.qnation.PeerGuardian (1.1.10) [Click for support]
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.5.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[not loaded] com.antecea.driver.AnteceaAudioDrv (1.0.0) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
Startup Items: ℹ️
DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Click for support]
[loaded] com.paragon.NTFS.upd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.amazon.sendtokindle.launcher.plist [Click for support]
[not loaded] com.displaylink.useragent-prelogin.plist [Click for support]
[running] com.displaylink.useragent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.lexmark.bmspecificlaunchd.plist [Click for support]
[loaded] com.lexmark.lxknetlaunchd.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.displaylink.displaylinkmanager.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.jungledisk.service.plist [Click for support]
[running] com.jungledisk.workgroupservice.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] com.vmware.launchd.vmware.plist [Click for support]
[loaded] xxx.qnation.PeerGuardian.kextload.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Bartender UNKNOWN (missing value)
Google Notifier Application Hidden (/Applications/Google Notifier.app)
GrowlHelperApp Application (/Users/[redacted]1/Library/PreferencePanes/Growl.prefPane/Contents/Resources/G rowlHelperApp.app)
Skype Application (/Applications/Skype.app)
AirDisplayStatusItem UNKNOWN (missing value)
ScreenCapture UNKNOWN (missing value)
Cloud UNKNOWN (missing value)
AppTrap Application (/Users/[redacted]1/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)
Caffeine Application (/Applications/Caffeine.app)
MacLWSLauncher Application (/Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/MacLWSLauncher.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
BetterTouchTool Application (/Applications/BetterTouchTool.app)
Isolator Application (/Applications/Isolator.app)
Pomodoro Application (/Applications/Pomodoro.app)
Alfred UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Knock Application (/Applications/Knock.app)
Air Display Host Application (/Applications/Air Display Host.app)
Cinch Application (/Applications/Cinch.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify Application Hidden (/Applications/Spotify.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
CNQL1212_ButtonManager Application Hidden (/Library/CFMSupport/CNQL1212_ButtonManager.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.5.5 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
LogMeIn: Version: 1.0.970 - SDK 10.7 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.970 - SDK 10.7 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 9.5.5 [Click for support]
PepperFlashPlayer: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Google Analytics Opt-out Browser Add-on
mailto:
Save to Pocket
LastPass
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
AppTrap [Click for support]
BTTPrefs [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Logitech Control Center [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 478.75 GB Disk used: 376.92 GB
Destinations:
WD 2TB TimeMachine [Local]
Total size: 2.00 TB
Total number of backups: 129
Oldest backup: 2011-09-14 04:46:20 +0000
Last backup: 2015-03-27 22:53:14 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 478.75 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% loginwindow
0% Cubby
0% fontd
0% blued
Top Processes by Memory: ℹ️
524 MB AppTrap
455 MB softwareupdated
429 MB mds_stores
215 MB QuickLookSatellite
206 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
115 MB Free RAM
3.19 GB Active RAM
3.10 GB Inactive RAM
1.48 GB Wired RAM
8.72 GB Page-ins
10 MB Page-outs
Diagnostics Information: ℹ️
Mar 29, 2015, 09:28:33 PM Self test - passed
Mar 27, 2015, 07:47:02 PM /Library/Logs/DiagnosticReports/blued_2015-03-27-194702_[redacted].crash
Mar 27, 2015, 05:39:56 PM /Users/[redacted]1/Library/Logs/DiagnosticReports/garcon_2015-03-27-173956_[red acted].crash
Thank you in advance for any support you can offer here.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1309 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) 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o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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