Appointment booked with out resource or service provider

Dear Experts
We are using WFD and Resource Planning in CRM 2007.
While booking an appointment for service related, an appointment go booking against unavailable resource. This happened few times. No idea why this is happening and some times, for same resource or service provider got booking two appointments at the same time. The resource is not getting locked once the selection happened from the available appointments.
can any one please help me out
regards
shankar

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When trying to create a BIS account, I received the error message that my device was already registered with a different service provider and that I would have to reregister it. The problem is that I bought it new from cordlessphoneworld.co.uk and it was supposedly "completely refurbished".
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Message Edited by Andy on 08-30-2009 02:33 PM

Theres a high chance it was set up with the original carrier that is was sold with.
To find this out you need to get the vendor id of the device.
Do this by holding down (all at the same time ) the ALT+CAP+H button..
Or
Whilst pressing down ALT, select E Then S then C then R
You should see a little page pop up with random info.
What you are looking for is the vendor ID. a three digit number.
Then I will post a list of all the vendors IDS at the end of this message as i can't remember the link..
Anyhow, find the carrier from the list and call them asking them to release the PIN..
IF... the prev user didn't register it with that carrier (which would mean you phone has possibly been used twice before) then you can call your current Carrier and ask them to escalate the call to RIM who will be able to tell...
Hope this helps..
ALT+CAP+H
OR
ALT+ E,S,C,R
100 T-Mobile US
101 AWS
102 Cingular Wireless
103 Nextel
104 Sprint PCS
105 Verizon
106 Alltel
107 Rogers
109 BWA (Aliant/Sasktel)
111 MM02 DE
113 Telfort
114 T-Mobile DE/AU
115 TIM
116 Hutchison
117 Bouygues
118 SFR
119 Orange_France
120 VODAFONE (UK)
121 Telcel
122 Telstra
123 T-Mobile (UK)
124 Vodafone Germany
125 MM02 UK/IRL/NL
126 Telus
127 SMART
128 Starhub
129 Telefonica
130 Swisscom
131 Cable & Wireless
132 Vodafone (IT)
133 Vodafone (ES)
134 T-Mobile (NL)
135 Cincinnati Bell
136 Telefonica_LAM
137 Vodafone Austria
138 Vodafone Australia
139 Vodafone Ireland
140 Vodafone Sweden
141 CSL
142 Orange UK
143 Vodafone New Zealand
144 SingTel
145 Globe
146 Optus
147 Orange Mobistar
148 Vodafone_HU
149 Bharti
150 KPN
151 TIM_Greece
152 Proximus
153 Vodafone_Portugal
154 TIM_Brazil
155 BT_Mobile
156 Earthlink
158 E-Plus
159 BASE
160 Dobson
161 Vodafone_Egypt
162 Orange_Switzerland
164 Triton
165 Maxis
166 Vodafone_Denmark_(TDC)
167 MobileOne_(Voda_Singapore)
168 Vodacom
169 T-Mobile_PO
170 T-Mobile_CZ
171 T-Mobile_HU
173 MTN
174 Entel
175 Amena
176 SmarTone
177 TCS
178 Avea
179 F100
180 Turkcell
181 Partner
183 Orange_Global
186 Telkomsel
188 Vodafone_Greece
189 USCC
190 Mobilink
194 Voda_Luxembourg
195 Voda_Iceland
198 Vodafone_CZ
204 China_Mobile
205 Movilnet
209 Sympac
210 TIM_Argentina
212 Etisalat
214 AMX
215 Telefonica_Venezuela
217 Orange Romania
218 KTP
222 Mobitel Bulgaria
224 PCCW/Sunday
227 Mobily
229 Eurotel
230 Hutchison Essar
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I've just bought a Pearl 8100. I've inserted my SIM card and the phone is working ok. However I can not send or receive any email and can't access the net. When I bought it, I was told to contact my service provider (Orange - UK) to get the phone set up. That's what I did and I was directed to a web site (w3.blackberry.orange.co.uk) where you have first to register as new user by giving your PIN and IMEI. However I haven't been able to complete the task as a message popped up saying that the phone was already registered with a different service provider and that I had to re-register it with the appropriate one. I personnally never registered the phone before but basically that's what I have to do so I need some help because I have no idea how to do that... Thanks....
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tommobb wrote:
Hi.
I bought a BB pearl 8100 locked to Orange.
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Apparently i'm not registered... with who?
How can i make my BB pearl work on Virgin media Email account.
Thanks for any help. i'm totally stuck!!
Hi and Welcome to the Forums!
You will need to contact your carrier for assistance. Be sure that you have an adequate service plan from them to enable your access to their BIS. Be sure that they can properly register your BB into their BIS. If you obtained your BB second hand, it is quite possible that the prior owner did not release the PIN from the Orange BIS...in which case your new carrier won't be able to create a BIS account for you on their network. And, typically, only the owner of the account (at Orange) will be able to convince Orange to release the PIN from their BIS...
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Occam's Razor nearly always applies when troubleshooting technology issues!
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

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Appointment booked with out resource or service provider

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