Apps aren't bought?

My siblings use the same itunes account as I do, and they bought an app. now, however, when I go to the app store to get the same app, it says it hasn't been bought and I have to re-buy it. what should I do to make sure I won't have to pay money?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Open the App Store app on the iPhone, sign into the account and go to the Purchases pane and click Not On This iPhone. Is the app in the list?

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Is this a bug?

Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally.
Then reboot your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

How can I find a list of apps that I bought in the App Store?

Is there a way to see what apps you've bought? Or do you have to go by the receipts they send you? I trashed those. Just curious how much I've spent on apps so far.

Log into your iTunes Store account and look at your Purchase History.
Regards.

I bought a MBPro which came with Lion installed,i also wanted to have a copy of installation disc so i used mac app store.Normally if an app is already bought there is a warning or a sign that informs the buyer.I've charged for this download is it normal?

Hi ,i bought a MacBookPro which came with Lion installed on it (i have registered my mac book pro right after i bought it), i also wanted to have a copy of the installation disc in case of a crash, so i used mac app store to get it.Normally if an app is already bought (for iphone app store) there is a warning or a sign that informs the buyer, than the app store lets the buyer to re-download/re-install the app.I've charged for this download afterwards, because i was using virtual credit card, there was not enough money transferred to that card during that download but the app store let me download it anyway. I haven't charged before the download, the app store first let me to download it then it requested that amount of money for next download wich it was a free app. Can anybody enlight me? thanks

Hi ...
i also wanted to have a copy of the installation disc in case of a crash
If you have problems with your Mac you use Lion Recovery
However, you can create your own installation disc > How to create an OS X Lion installation disc | MacFixIt - CNET Reviews
Since Lion came pre installed on your Mac, the App Store doesn't not recognize that as a purchase so you if you want to re download Lion to create a boot disk you will have to pay for it. You can then re download Lion on all your authorized Macs for free.

How can I get a refund from an App that I bought?

How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.

I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

My apps aren't working on my ipod after the new download, how do i get them to work?

My apps aren't working on my ipod touch after I downloaded the most recent version. How do i get my apps working again?

- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download/install a new app
- Restore from backup
- Restore to factory daults/new iPod.

HT1420 i didnt get my app i had bought be cause of an error and the money i bought my idea with didnt get back to the amount before

i didnt get my app i had bought be cause of an error and the money i bought my idea with didnt get back to the amount before

You should be able to download it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes.
If it doesn't show there then was the purchase successful e.g does it show on your purchase history : http://support.apple.com/kb/HT2727 ? If not then it might just be a holding charge, and not a 'proper' purchase charge.
If it does show on your purchase history, but not in Purchased for redownloading, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

I had to restore my hard drive and so the apps aren't on this computer anymore. How can I transfer them from the ipod to the computer?

I had to restore my hard drive so the apps aren't backed up to my computer any more. When I go to update/backup my phone, it says it will delete all apps. How do I get these apps so they are backed up?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

After updating, my app aren´t opening. helep me

I did the updating to 5.0, now, my app aren´t working correct!!!
My instagram isn´t opening

Hi,
As you said, after the cache of the browser cleared, the old version code still display in the debugger.
It would not be an expected behavior as the browser still gives the old version code even the code works in a new way.
What if you inspect the code in other machine?
If the outcome is the same, it is recommended to create another app and do the test again in case it is an issue of app development.
Feel free to reply with the test result if there are any progress.
Thanks
Patrick Liang
Forum Support
Please remember to mark the replies as answers if they
help and unmark them if they provide no help. If you have feedback for TechNet
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HT4009 Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

If you didn't make an in-app purchase within the app then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You may also want to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off'

Lion in the app store I bought, now he is waiting for 12 hours in the dock on

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Go to appstore > purchases > does it say install?
If so, go install it
Enjoy!

HT201272 Hi How can I redownload app that I bought it 6 month ago and could not find on my all purchase although I have the receipt of purchase. tks

Hi, how can I redownload a app that I bought it 6 month ago, my son lost ipod. I checked all my purchase and 1 is missing, I have the receipt number.tks

congested wrote:
FluidDruid wrote:
Hi everyone,
I downloaded several apps from Ovi store, but since upgrading my phone's firmware (at Nokia's request) I have lost my purchases, and can't redownload them. Does anyone know how I can access them again?
I tried contacting Nokia support via their UK website, and initally got a very friendly response, but as my request was bounced between several departments emails became less frequent, and eventually the correspondence stopped. Furthermore, my requests for updates on their progress have been repeatedly ignored.
That was nearly three months ago.
I provided all the account, purchase, and technical details Nokia asked for within a few hours of Ovi support requesting them, but have had nothing in return. Does anyone know how I can get support to listen to me? If anyone from Nokia reads is reading this, could you please process my request? Or at least give me an update?
I'm normally a huge fan of Nokia's products, but unfortunately have to report that their "support" is amongst the worst I have ever encountered.
For the record, the apps I purchased were Tetris, Bejeweled and Best Timer.
Regards,
Andrew
Hello FluidDruid,
I have sent links to download your purchased applications Bejeweled, Tetris and Best Timer to your device. Please send me a pm if you need anything else.
Thank you,
congested
Thanks!
It's a shame that it took a post on a discussion board to get this resolved, when going through the correct channels failed, but everything is working now, so that's the main thing.
Andrew
Message Edited by FluidDruid on 06-Oct-2009 11:35 AM

Why can't I get my photos to show in my IMovie on my ipad 3, I even deleted the App iMovie and bought it again

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Hey annie999,
Thanks for the question. After reviewing your post, it sounds like a problem with mail on your iOS device. I would recommend that you follow this article, it may be able to help you resolve or isolate this issue.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT203433 How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contain the app and try to open it, It doesn't open.

How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contains the app and try to open it, it doesn't open.

Howdy Hestersfree,
This can be done through the App Store on the device that you'd like the app installed on.
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
The app will begin downloading and you'll be taken back to your home screen.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

Apps aren't bought?

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