HT203433 How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contain the app and try to open it, It doesn't open.

How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contains the app and try to open it, it doesn't open.

Howdy Hestersfree,
This can be done through the App Store on the device that you'd like the app installed on.
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
The app will begin downloading and you'll be taken back to your home screen.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

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The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

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Hi VeryBerry1,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

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Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.

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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
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Cheers,
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I just purchased Time Capsule today. I ONLY want to use it as an external drive. I do not need it for Time Machine. I can see the TC in my finder, but when I click on a file or video to drag and drop, I get message that TC can't be modified. Help please

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Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

HT203433 How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contain the app and try to open it, It doesn't open.

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