Apps that won't delete???

I have an uptodate ipad mini and I want to delete all the apps on it and start again.  I can delete most of them by making them shake then by clicking the cross but there are some that won't go in this way no matter what I do.  These apps are not even installed - they are translucent and don't work on it anyway. 
Also when I connect my ipad to my itunes and click on the 'will install' to stop it from installing automatically then click 'apply' it just reverts back to the will installl and stays on the ipad in a translucent icon! It won't even install so I can remove it. 
Any ideas?  Help would be appreciated as I have spent most of the day on this and am starting to go bonkers!

If you want to start over use Settings > General > Reset > Erase all Content and Settings.

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