Are the Earpods under warranty?

I purchased the Apple EarPods a while ago separately from an iPhone and they are having problems can I have them exchanged? I was told at RadioShack, the place of purchase that they were covered under the Apple Care Warranty.

All Apple manufactured accessories carry a 12 month Apple warranty
go to an Apple retail Store Genius bar
Apple care is an additional Apple warranty extension that has to be purchased
separately

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I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????

I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????

The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
and I am not aware of them assisting with an iPhone from
outside India

Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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My iphone 4s wont switch on or reset. i spoke to apple earier and they will replace the phone under warranty. i didnt back up my phone on itunes or icloud. as the phone will not switch on i am unable to do this now. any ideas how i can get these off?

My iphone 4s will not switch on. Supposidly it has been "charging" all day and stll it does not have enough life to switch on. Rang Apple this morning and they will replace the phone under warrenty free of charge. Only problem is with this being my first Apple product i didnt realise my phone did not automatically back up on itunes or icloud as i had to set this up.
Now i am trying desperately to get my phone to switch on so that i can save all of the baby pictures of my 7 month old son and its not working. i have tried to reset the phone but it does nothing!!
Can anyone PLEASE help as i am very upset and do not want to lose these precious memories?

You cannot get Applecare plus now.
It is unlikely that they will replace as it is damaged. The only way to find out is to make an appointment at the genius and and see what they say.

What are the settings under SCORM 2004 to indicate the completion status on LMS

Hi everyone,
I have a captivate file which i have published as scorm 2004 compliant and checked that file on the scorm cloud. It worked well.
SCORM Pacakage does note report partial completion. When a person stops training, we have the progress bar to indicate that they are at 0, 25, 50, 75 or 100%.
Problem: I dont know exactly, what are the settings to enable to indicate the completion status. I tried but it didn't worked.
Please help & suggest the right way to do this..
Regards
Vikas Sharma

anybody there.... pls help

My lightning cable is not longer charging are they covered under warranty

My lightning cable have stop charging my phone are they replacement cover under 1 year warranty???

All Apple products that came in the box are covered by 12 months warranty
All Apple cables etc purchased seperately also come with a 12 month warranty

Location service is not working in my new ipad 2. Will i get a replacement of the device under warranty?

For quite some time now my white ipad 2 wifi doesnt recognise my location. I tried all the methods recommended in this forum to get it working again, but in vain :( i wanted to know whether apple store is gonna get me a new device in this regard? Its been only a couple of months since i bought it.. So will the issue be covered under the limited warranty?

Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
iOS 5: Understanding Location Services
http://support.apple.com/kb/ht4995
Find a Lost iPhone: Putting Tracking Apps to the Test
http://www.pcworld.com/article/230846/find_a_lost_iphone_putting_tracking_apps_t o_the_test.html
 Cheers, Tom

Are chargers covered under warranty?

I have an 8520 purchased in March 2011 with as far as I'm aware a two year warranty. If the charger is covered how do I go about getting a replacement?
Many thanks.

Hi and Welcome to the Community!
If you have warranty coverage (2 years would be unusual), then all warranty service is conducted by whoever your warranty service provider is. It depends on region -- it could be your original place of purchase, your mobile network provider, or an authorized service center. When you purchased, you should have received documentation detailing exactly what your warranty coverage is as well as how to exercise it.
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
If you are unsure where to start, then the best place would be your documentation and/or your original place of purchase.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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In Address Book, why are the choices under Debug/List Font Size greyed out?

I would like to change the List Font Size to take advantage of all the real estate on my monitor (so that I don't have to squint), but how do I go about doing that if the large, medium and small choices are greyed out??

Ah Zut ! But thanks for letting me know that I'm neither alone nor losing my marbles,I think...

What are the fields under Time types

Hi All, could you please help me know how system reacts if the below fields are updated while creating Time types.
1.Save as day balanace
2.Cumulate in Period balance
3.Transfer previous period
4.Transfer pervious year
Thanks

Pls try the time type for calculation in Time evaluations, Use F1 key to understand the actual meaning of the fields
save as day balance will store the results in perticular time type as on day basis
period is the frequency when you running the time evaluations and storing the time results
if you running time evaluation everyday then perivious day is the previous period, so transfer from perious period
same as for prvious year
- Aby

Are scratches covered under warranty?

Hi all
I purchased a new iPad about four months ago, and recently noticed a small hairline scratch on the screen, and although small, is extremely annoying as it shines with rainbow colours and is very annoying.
I know warranty lasts a year, but I'm not sure if this specific damage is covered, so my question is, is it?
Thanks in advance for any replies.

The standard warranty will not, but if you purchased AppleCare+, it may, for a small fee.

EBS R12 - What are the Responsibilities under Procurement modules?

Hi,
Can anyone tell me or point out to some documentation where I can see the list of default Roles/Responsibilities for EBS Procurement module?
Thanks

Check this you should get some idea
http://docs.oracle.com/cd/E18727_01/nav/procurement.htm
Mahendra

Hi i have an iphone 5 black and under warranty the colorof the black aluminium on the sides have started to come put so is there anything under the warranty that can be done

Is there any solution to get this thing okay

Check with Apple Store. Cosmetics are not covered under warranty.

Lenovo b560 repair under warranty

Hello,
I am currently experiencing problems with the repair service under warranty and would be really greatful if somebody from Lenovo could respond to this.
My laptop (B560) stopped powering with the power adapter attached to it out of nowhere so the next day I went to the local authorized warranty service center where I was told that the B-series laptops are not serviced in Lithuania (where I currently live) and that I should call the Ibm technical center to arrange the shipping of my laptop to Poland where they have an authorized warranty service center which can repair my B560 laptop. I was assured that the shipping cost will be covered by Lenovo, thus, I dispatched this item the next day to Anovo company in Wolomin, Poland. I must add that this laptop was not mechanically damaged in any way and was not used in any way that could contravene with the general exploitation purposes of any computer. And nor did Anovo reported otherwise. However, Anovo qualified it as the CID (Custumor Induced Damage) case and informed me that the total cost of repair would be 104,53€ and in case I refuse to repair my laptop at my own cost I have to pay for diagnosis and logistic - 43,18€. Not only was the qualification as the CID a surprise to me, but also that I have to pay for the item to be qualified as not eligible for warranty repair.
Firstly, this never happend to me with any electronic equipment before (and i used warranty services before with many different brands including IBM‘s warranty service). I was sure that the customer should not pay for a simple verdict that the product does not qualify for the repair under warranty. Moreover, how could they ask me to pay for logistics as well is beyond my understanding of warranty service. Is it my fault that there is no warranty service in the country I bought my laptop and how could I possibly know that they will refuse to repair the laptop under warranty before actually sending it to them? In this case Lenovo (if this is actually Lenovo‘s policy) leaves a customer with two options: the first one being to send it to another country for repair and risk to pay at least double the price one would pay in a local coputer service center (because of logistics price, i guess) or there is the second option to never apply for warranty service at all and pay for any damage (be it manufacturer‘s fault or not) by yourself and, thus, not risk to overpay. Am i being too optimistic to expect that this is not the actual Lenovo‘s policy and attitude towards their customers? At last, the technical support center that i called in Lithuania to register my laptop‘s dispatch to Poland did not warn me about the possibility that I could be charged to pay for the logistics or diagnostics of my computer in case for some reason they decide that it is not eligible for warranty repair.
Secondly, they indicated the problem as the "damaged DC-in socket (pushed-in) which is installed on lower case". I replied to them with an explanation that the laptop was never damaged by me or any other person and that I can not understand how something in the DC-in socket could be pushed-in in any other way than pushing the power adapter in it, which i believe is exactly what it's purpose is. Isn't it manufacturer's responsibility to assure that no part is "pushed-in" and as a consequence not working when the computer was used carefully and in accord with it's purpose? I hope that it is the manufacturer who should warrant that the weak parts of the product, which were broken when used in accord with it's purpose, are fixed or replaced. To these and other questions I got the response that „Based on Lenovo procedures, we are obligated to qualify such damage as CID. It means that we cannot provide repair under the warranty. It's not our role to arbitrate if some damages are caused by customer misused or not.“
Thus, could someone from Lenovo please look into this issue or tell me what else could I do in this case (or whom should i contact) before thinking of taking any legal actions against Lenovo.
The reference for my laptop is: Lenovo RMA LE110601W0036 , s/n WBxxxxxxxx , model B560
Thank You in advance and sorry for my bad english.
Regards,
Julius Zaldokas.
Moderator Note; s/n edited for member's own protection

hey silenas,
could you pm to me the following ::
Name:
Mobile:
Email:
MTM [machine type model]:
(IdeaPad Series - http://consumersupport.lenovo.com/UserFiles/NB%20label(1).jpg , look at the Type xxxx-xxx)
S/N:
Date of Purchase:
Case Number : (if any)
Description of issue :
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Pavilion g6 battery replacement under warranty?

Hello
The battery on my Pavilion G6 will go dead and power off laptop after around 20 mins without warning, did a battery check and it is showing error Replace (40) please see attached). The laptop is 10 months old is the battery under warranty?
Thanks Jeff

Hi Jeff,
The battery is certainly covered under the terms of your warranty.
To contact HP and arrange for it to be replaced, start on the relevant link below.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Best regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Are the Earpods under warranty?

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