Ask question for license for CUCM

Here are the concerns of client.
1.)    First Email:
Those licenses delivered are for UCM before v9 and without UWL, we will need license for CUCMv9/v10 with UWL.
2.)    Second Email:
Those license you delivered are not able to import to our call manager due to version restriction, that’s why we need your help to figure out with Cisco the possibility to use those license in CUCMv9.

Hi,
Cisco DLU have gone end of sale , so, customer needs to place order for UCL/CUWL licenses.
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-callmanager/eos-eol-notice-c51-732309.html
If the customer has existing UCL/CUWL licenses which have been ordered for CUCM version 9 but using CUCM7/8 then, u can speak to licensing team to get licenses for CUCM 7/8.
Lastly, customer can also go for upgradation to CUCM9/10, provided they have valid ESW and UCSS contract[which is now SWSS] and then,use these ordered licenses.
regds,
aman

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