Asus charger+ and USB 3.0

Question

My PC has multiple USB 3.0 ports on both the rear and front panel, it also comes with Asus software that has a feature called charger plus. Once on this it clearly mentions the fact it can charge I devices such as iPhones and iPads. My issue is once connected my iPad does not show up and the same thing happens for my iPod 5 as well.
Can anyone else share there experiences with this software and confirm if it's just me or do all devices not work?

Answer 1

Thanks everyone for all the help.  GraphiteGal, I received your pm's -- yes, I am in NYC here in the states.
Called ASUS today, and they ran me through the same stuff.  My biggest question to them was - do you know where to get the ASMEDIA drivers directly.  They were puzzled at first and then found me this link: http://www.station-drivers.com/page/asmedia.htm
It's not even on the official ASMEDIA site, which is impossible to navigate anyway.
So ASUS told me that their most current driver for my MB was 5-6 revisions older than the one available above.  I installed that and right now, the drives seem to be working in USB 3.0.  I also updated the renesas driver not from the link from above, but from the same station-drivers website.  Ther version found here is slightly newer: http://www.station-drivers.com/page/renesas.htm
My Read/Write speeds on the 3TB drives are now 173/163 MB/s on one drive and 181/176 MB/s on the second drive while plugged into 2 of the 4 rear ports as per the HD Tune Pro file benchmark test.
My card reader seems relatively slow reading a class 10 16GB SD card at around 20 MB/s.  Still not convinced this is proper.
We'll see if this lasts.  It feels like they're solid now because the drives were subjected to multiple tests and manual file transfers without crashing.
These are all the steps I took in case some other poor soul runs into this:
Disable Legacy USB 3.0 Support in BIOS
Disable USB 3.0 Selective Suspend in Windows Power Settings
Update Asmedia driver manually (link above)
Update Renesas driver manually (link above)
In device manager for everything USB 3.0 - uncheck -- "Allow computer to turn this device off to save power"
-- Also important to note is that the ASUS USB 3.0 Turbo feature no longer recognizes the USB 3.0 drives, so it can no longer be enabled as far as I can tell.  I am one bios version behind, but that should not matter in this case.